the pool pump was broken so we were unable to use the swimming pool.

lots of parking. fine for a stop over on a long drive

was a little bit noisy on my floor, kids running in the hallway

very clean and modernized, good bar and restaurant

the gym was great and useful

laundry facilites on site. staff very helpful

laundry room was in 4th floor which was not convenient at all and costs 4$ for one run

location was good. we had parking for the car. and good breakfast ud83dude0b

the woman that was attending the breakfast that morning was very kind and thoughtful

had lost my parking when i went to dinner had no parking

laundry

laundry room was decent

pet friendly but very quiet no pool no deck for smoking a cigar

breakfast was limited with warm food

to contact it support to help connect wifi in room 142 wasting 30+ minutes of my time

loved the staff the room the pool the breakfast everything was amazing i cant wait to book another stay there

it was clean and comfortable and the breakfast was great and the pool was so clean

right out side of the lobby and gym

staff was very friendly and we liked that the pool was open until 10 pm

breakfast selections were excellent

have pool, spa, fitness, laundry

nice warm pool, clean room, friendly staff.

there is little parking immediately on property, and you have to park in the shopping center

issue with our jetted spa tub in room but was able to clear up on first night

super clean and loved that we had access to the mall! pool and hot tub were very nice!

and well equipped breakfast was good, and hotel facilities were excellent, from the gym, to the laundry

great customer service. nice room. complimentary breakfast (all week) & dinner (mon-wed)

family of 6 was no issue, built in kitchen and utensils and microwave

there s was a large variety for breakfast

rooms were amazingly clean roomy and staff friendly and parking perfect and breakfast included with all that

care products for the entire family for the weekend, the spacious room and comfortable bed, the pool, jacuzzi

breakfast could have been better. same food each day. the bread and yogurt were not good.

bed, the pool, jacuzzi as well as the basketball court right outside the hotel for our kids

they were friendly to our kids, and the kind man at the front desk provided quick assistance when my toddler

liked that it was pet friendly

only a single elevator operating during our entire stay, and use of laundry facilities were troublesome due to

going to the side exit was in need of a serious vacuuming and someone left a pillowcase of dirty laundry on the

they had a laundry room

location. on a parking lot.

offered many good choices and was well taken care of by a friendly helpful staff member free parking, open

dirty laundry bins stored by exit doors

no elevators so it was tough dragging all my stuff up the stairs and no guest laundry.

staff is very helpful. full breakfast, and gym. centrally located.

no outdoor, pet friendly dining /conversation area

no room service provided and staff at check in was not courteous.

shot out to the laundry crew great recognition and credit

the wifi was extremely weak almost non fuctioning.

the parking was hard because the lot was full of snow

location is great, room was clean, staff was super friendly and full breakfast is back.

pool was very nice. the breakfast was great and rooms were very nice!

we re still bringing loads of laundry up stairs

clean room. nice staff. great free breakfast. free wi-fi. nice pool and gym.

parking can sometimes be an issue.

a little more gym selection.

clean room. nice staff. great free breakfast. free wi-fi. nice pool and gym.

the parking lot was on a hill and sometimes the traffic made it difficult to turn left

room was clean and their guest laundry is free!

the hotel advertised having guest laundry

parking was also a plus

to hot tub,pool area full of kids,very noisy, loud music,no towels

i love connie's kitchen able to get a quick bite to eat and drinks

also had guest laundry services 10/10 would stay

free breakfast and 24 hour coffee

friendly staff, lobby area was decent, kids could swim in the pool and sit in hit tub

their pool was nice and whirpool was great

they were very accommodating to my needs, pool and jacuzzi were very clean

kids loved it here they are very kid friendly my 11yr old choose this hotel cause he wanted to get

location. cleanliness. front desk staff was friendly. pet friendly.

the pool was great for my three children

breakfast was delicious

we did not have time to use the indoor pool but it looked very nice

no laundry facilities. little far from the city centre.

i want to request that the property will use fragrance free laundry detergent due to allergies

room was huge. location was perfect. staff was so friendly. late check out.

the rooms were spacious, the pool and hot tub were clean and perfect for the kids, and we were a short ride to

there was lots of parking, included in my stay

walk to target kitchen in the room / nice room friendly staff family enjoyed the pool at night

quiet hotel with a good breakfast in light of covid

clean, breakfast, parking, carts, pool, washer

kitchen, dining, and living room combo was excellent

also, i appreciate that this hotel is pet-friendly

attempted to move me new room missing a tv and no cooking materials even though it was a full kitchen

the tv didn t work. no wifi and coffee maker didn t work either. not happy at all.

i disliked the dirtiness of the room such the kitchen sink, the carpet, couch and chair stains, dirty walls,

needs updating and cleaning misstated immentities such as fitness room when there wasn't

wifi kept was not stable for the entire stay, kept trying to connect throughout my stay cable did

queen beds. laundry facility

location and price. laundry facilities were a help, but expensive to use.

i think our room was near the laundry service and it sounded like the dryer was going at 10 o'clock at night

the laundry room wasn t open

not much of a breakfast

staff was not available at front desk: they were in the laundry room folding laundry (i never saw any actual

shuttle services were only to/from airport laundry area not accessible due to renovations

there was no laundry room

and i was allowed to use the commercial laundry facilities when the guest laundry was unavailable

lean comfortable, near the airport, shuttle., economical

laundry facilities, indoor pool.

laundry facilities poor, toilet in room dirty and front desk staff rude and uninterested in helping

they even have a laundry room

room was spacious and they have laundry room.

we also were told there was no laundry for use even though they showed it on the booking websites

better access to the laundry facilities. had to wait a while to use the washer and dryer.

everything: breakfast, dinner, social hour, laundry facilities, awesome treadmills w/ tvs, room, decor, green

we liked the self-service laundry in the building

spot to stay near the casino and downtown

clean facilities very comfortable beds close to rivers casino

i had to drive 28 mins to a laundry mat

fitness center and bar were closed due to covid

open the pool already

pool could be bigger and deeper and there should have been a complimentary breakfast for how

breakfast menu for kids not so great. for me was good

the laundry room was out of service.

was a problem in the laundry room the hotel staff was not aware of

laundry machine and dryer always broken

free parking. 5 minutes form the albany airport.

for parking charges were emailed to me twice but have not received email with hotel room charges

oh , laundry facility on site next to the ice machine

very kind staff, spa tub was absolutely amazing. also wonderful diner near area.

i wanted a smoking king with spa, instead i got a regular smoking room for basically the same price

than regular tobacco products but the price was good overall considering we stayed in a smoking room

had a non smoking room but it still smelled like someone had smoked in there

gym is complete with the basic equipment a big plus is the room comes with a microwave and the laundry room has

the entrances to the parking lots had so much snow: couldn't get in or out

it was a perfect location for our travel. breakfast was very good. staff was very kind

location, plenty of parking.

pool was great and the service was outstanding

hotel shares a parking lot with a busy bar that is open until 4 am

was a nice grill and bar sharing the same parking lot as the hotel

restaurant across the parking lot.

everything. rude staff. fraudulent ad. no wifi. dirty

was no hot water there was no phone in the room wifi didn't work half the time the bed was hard no extra blankets

the extra fluffy pillows extra comfy bed the pool and jacuzzi!!

i was able to park my car once in a parking lot and attend a show right next store

breakfast wasnt available like they said

the casino was fun

lack of hot breakfast (understandable due to covid]

have issues with scented laundry soap/dryer sheets

another major plus is that it had gated, off-street parking - a spot labeled for each room

i loved having a dedicated parking spot in the back of the building, that was very convenient

location was good - there was ample parking around the back, and plenty of options for getting dinner in the

accommodating great breakfast

most of the equipment in the gym is broken and the tv didn't work properly

of transparency with pet fee

it does not even have a small store in the lobby and the gym equipment is

good location. friendly staff. clean room and fitness center. bar and restaurant on location.

rooms were clean modern and spacious liked the coffee bar in the room location to restaurants and university

was too old, the bed was not comfortable and no sunshine, the room was too dull and near the laundry room

zero facilities or extras including gym or pool table

room service was quick & food delicious.

kids had a blast and we got to relax and eat some delicious food

i was also able to do early check in which was great

there was human hair clinging to the walls of my shower and there was dirty laundry dumped in the hallway all

roon was clean bathroom modern and clean no noise functional gym ample parking minimalistic

very clean facilities, including pool and fitness center. lounge and bar space were nice.

we checked out and used shuttle service and ended up back at room for 4 more hours

hotel shuttle to airport the next morning was fast and easy

room was way nicer than expected and the breakfast was great

spatious rooms with kitchen.

pool, breakfast, parking, bar everything i need right there

pool, breakfast, parking, bar everything i need right there

pool, breakfast, parking, bar everything i need right there

they were sensitive and allowed us to use the laundry room after hours

the hotel laundry facility was an added plus

spacious a guest laundry plus an excellent breakfast

breakfast hands down

the horribly rude kids and parents who abused the pool area

there's a nice guest laundry room as

laundry room on-floor was an unexpected amenity

inhouse dining room (restaurant and bar), customer personal laundry

was excellent and the laundry prices and availability exceptional

morning breakfast was good too

lovely that we were close to the laundry, on the first floor, and close to the restaurant.

piles of dirty laundry in front of the bedrooms doors, in the halways

location, gym, laundry, new property

nice new facility. on the water. bar and lounge area nice for evening work or relaxing.

really liked everything about the hotel, from the convenient parking to the terrace and breakfast options

the breakfast options were plentiful, the hot breakfast items like sausage and eggs were cold

the pool was heated and easy to get into with the kids

great value for the price indoor pool and breakfast

heated pool and workout room

was a group of kids 8 to 10, who were running and playing soccer in the hall for hours

once in a while the whole room would subtlety vibrate, as if there was a giant laundry machine running with an

the availability of a swimming pool, hot tub, and laundry facilities was a positive aspect.

down food service area @ 9:30 sharp (turns lights off and places garbage bin to block entrance) laundry room

several facilities mentiioned on the hotel website were unsvailable - shuttle service and laundry service (a

we did our laundry for free while we were here

the reasonable price, comfortable bed, and lovely pool area

proximity to the airport, shuttle to the airport and the price

maybe have breakfast till 10 and pool open till 10pm.

pool, good water pressure, ice, huge refrigerator, comfy beds, goog wifi, easy parking.

cap was missing remote didn't even work horrible customer service wrinkled not fresh sheets wifi works horrible

i asked for room near the gym and i was given a room on the 6th floor. gym is on the first floor

great staff. nice bar to watch sports.

staff went out of their way to offer us an early check in when we arrived too early

the indoor pool being in use

that the outside pool was t open.

gym, laundry were a big plus

they charge for laundry

about the inside, but parking lot could ve had a better plow job, and the pet area didn t have the mound of

pool, the exercise room, the continental breakfast, the kitchen area of the room itself, and the cleansing us

breakfast is just egg pizza bagel and it s so dry.

nice large lobby to hang out, laundry room, room was nice, beds & pillows were very comfy

no offsite laundry/dry cleaning service available

was embarrassed to bring my mom to a hotel where the halls were lined with dirty laundry bins

breakfast was great,beautiful hotel!!!

breakfast was the standard breakfast buffet

pillows were too soggy no laundry bag no complementary breakfast

entrance to the parking lot from hoosick street west is exceedingly narrow, too much of a curve and dangerous

staff was great, courteous and respectful even to my kids

i didn't get to the gym and pool because i was thoroughly enjoying my television and bed

clean, updated room. comfy beds. daughter enjoyed the pool. staff responsive.

wyndham hotel, laundry room disfunctional, broke gym equipment

guest laundry was gross!

location indoor pool on-site laundry

the guest laundry was gross

1 reason why i picked this place and well the ceiling is falling in over the swimming pool and laundry area all

laundry on site

laundry from previous guests in room

the dryer was broken and i was told it was working so i went to the store (special trip) to buy laundry stuff

more ice machines, we stayed on the second floor and going to the other side of the hotel in the laundryroom

kids enjoyed the pool

common locks on entrance to laundry dont work

dirty laundry (bed sheets) in hall

laundry beads scattered behind bed and night stand air conditioner didn't work went to go buy

to outside had a huge gap on bottom of door way, ceilings looked unrepaired from prior damage, laundry room was

laundry room had dirty needles as well

breakfast, no coffeemaker, no wifi, the place smell of dog urine, room and beds

have stayed at motel 6 for years due to pet policies but this might be the last time

parking lot was big enough to find good parking spots

the room was very clean wifi worked great and it was very comfortable

the wifi was excellent

rooms were clean, beds comfortable and having laundry facility on site was a life saver for us since we been

free laundry, pool

complimentary laundry was a huge bonus especially with kids

comfortable room, great laundry facilities

pool, jacuzzi camp fire, grills, work area, basketball court, computer area, laundry room and breakfast was

they have a laundry room and a workout room

m gonna come back and use everything the work out room i didn t even know guest have their own laundry so i

laundry room out of order.

there is a broken laundry chute directly across the hall and the door was broken

laundry on premises

the room when i told the staff at the checkout about it, she all she said it already went to the laundry and

no public laundry which is something i often see at other places

laundry

they have a clean laundry room

the staff are very friendly and it's nice that they have laundry services

i did enjoy the clean room breakfast and laundry

only laundry dryer is not working

guest laundry service, breakfast very good, bed very comfortable

i did enjoy the clean room breakfast and laundry facilities

was across from the guest laundry room, heavy traffic during the night, a lot of people wandering the

i arrived and asked the reception about it, they were surprised and informed me that there was no ev charger

that delicious breakfast i'm a big boy and they kept me fed

the parking lot is in need of refurb someone was outside the front entrance smoking weed..

kids loved the pool!

the staff, especially at the included breakfast was extremely pleasant and made sure everything was well stocked

should be closer to the bistro it seems a little random to have an ice machine next to the laundry machines and

pool and fitness center

the pool was amazing!! and the room space was out of this world

could have more choices for snake bar when the restaurant is closed.

coming home late night, there was no parking

clean. spacious. easy parking. kitchen. good shower.

old, stained carpets in the room, hot tube was not working, very loud machinery noise in pool

room was clean with a comfortable bed, spacious lounge area and bathroom, and well appointed kitchen

the room size was great having a full kitchen!

com--once about an early check-in, once about the pet policy--and never received a response

location parking availability and laundry

only one guest laundry in such a large hotel.

made to order breakfast with many options and friendly, competent staff - convenient guest laundry facilities

room was big enough the restaurant was excellent the facility was wonderful ( the have laundry machine in the

close proximity to suny albany and it was clean. i also liked having the gym on site

room amenities. excellent staff. laundry service - washer and dryer is handy for the lodgers.

laundry on site

greg at reception was super helpful with our laundry.

parking, nice stuff, clean and big room

only thing was the bar bistro

someone was doing laundry at all hours of night i kept on getting

in the shower curtain, not had tiny bird feathers in the towels (are there birds nesting in the laundry area

there are absolutely no amenities-not even a functioning laundry

the smell everywhere is horrendous, smells like a mix of cigarettes, sweat, weed and dirty laundry

was very rude the desk people were rude and a cleaning lady cut us off with a bag of laundry as we were getting

laundry machine and vending machine definitely adds to it

what was a lot worse was that staff was talking loudly in the corridor and at the laundry room adjacent to our

the washers in the laundry room didn t work.

filthy, everything was broken, no change for laundry

that i was able to wash and dry a load of laundry for 1

we have provided laundry facilities

went to get our kids out of the house

walking distance to huge shopping mall with lots for kids and adults to do

breakfast is also delicious,jessica assisted us and was also very friendly

very good for the kids

had laundry facilities on the property the staff was scarce, but chelsea at the front desk was friendly

they changed the room but the other bedroom had sheets and pillow that smelled like dirty laundry

property is clean, laundry room on site, microwave and fridge in room. staff very friendly!!!

laundry room was not available

is amazing, room clean and comfortable, access to needful things such as laundry room and fitness to customers

major downfall was that the wifi did not work

everything perfect except 'breakfast '. personnel very nice.

not strong wifi signal.

parking lot was messy with someone s garbage on the ground.

breakfast was great - food good and great selection

location, an apartment not a room, free laundry washing, kitchenette fully furnished, great breakfast, kind

they have a pool laundry room, an exercise room and business center

since we were on a longer trip we needed to do laundry and found out it was complimentary

free laundry, happy hour and breakfast.

nice surprises were an excellent hot breakfast and free guest laundry facilities

is a well preserved 91 year old spa hotel

it s always comforts by le we love the grounds for hiking and the spa

the breakfast buffet was a bit overpriced, but staff were very friendly especially to kids

a true spa from the 40s

a plus was it s pet friendly

common in similarly priced hotels: no lotion, no robes, no separate shampoo and conditioner, no laundry bag, no

there was no guest laundry

laundry on sit not there

cafe and morton's are off the casino floor so we had to order in food from saratoga so our kids could eat

casino was incredibly clean and luxurious

the pool was nice too and close to the racetrack

plenty of parking

loved the fact that it had a heated pool

decent wifi

pool area is tight. illy coffee/hot water maker too loud. tv could use adjustable arm.

free parking was abundant and the location is extremely convenient for state buildings, suny and tourist

tub of dirty dishes in the self-serve kitchen even though we were the only guests at that time

beautiful woodwork & cozy bar w/ fireplace

the place was very beautiful and easy to find. ample parking.

free parking as well

parking is not so good both nights we had to park around the back of hotel where there s a wooded

but kids in a pool make noise

there was blood on the pillow. i had to call room service and get new pillow.

this was not acceptable because i do use the gym which was not available

that the bar closed at 10pm.

the kitchenette apt/units were a few buildings up and so

breakfast was disappointing

wifi at times was patchy in the rooms.

breakfast was delicious, staff very nice, inviting, friendly

bathroom and bed were great. fantastic room with fireplace!

or groups, a well-stocked kitchen available around the clock, business facilities, and a laundry

ample free parking

great location. comfortable mattress. clean room. well stocked kitchen. i would stay here again.

parking fine!! dont park on the street!!

location, lovely property and room and kitchen access with goodies, even for some gf options

the room was not properly cleaned. dirty laundry left in the room

no laundry. no pool. only one elevator working.

housekeeper was carrying dirty laundry with bare hands in the elevator, some of the linen were dragging on the

could do our overdue laundry. breakfast omelette station was great

they do not have laundry room.

location location location complimentary laundry and coffee

the good guest laundry facilities were much

parking was tough on weekend evenings when they have other functions going on.

i also loved the fact that the hotel was pet friendly

parking, if you get there around 8-9(which is when we get off work) you can t find a spot

laundry services available on site. it is near the albany law school and albany medical center.

the linens smelled so fresh and my room smelled like fresh laundry

laundry access

wonderful pool and spa

they also have a small pool