nothing worked the pool, laundry, or fitness center.

laundry beads scattered behind bed and night stand air conditioner didn't work went to go buy

dirty laundry (bed sheets) in hall

common locks on entrance to laundry dont work

laundry room had dirty needles as well

laundry on site

laundry from previous guests in room

more ice machines, we stayed on the second floor and going to the other side of the hotel in the laundryroom

the dryer was broken and i was told it was working so i went to the store (special trip) to buy laundry stuff

the pool is right next to the room

get there, lug my laundry in, throw it in and then see a sign that it s out of order

1 reason why i picked this place and well the ceiling is falling in over the swimming pool and laundry area all

guest laundry was gross!

wyndham hotel, laundry room disfunctional, broke gym equipment

the guest laundry was gross

they have a laundry room and a workout room

laundry on premises

laundry room out of order.

m gonna come back and use everything the work out room i didn t even know guest have their own laundry so i

went to use the laundry after three loads of wash discovered both dryers didn't work so wet clothes for two

only laundry dryer is not working

guest laundry service, breakfast very good, bed very comfortable

i did enjoy the clean room breakfast and laundry facilities

i did enjoy the clean room breakfast and laundry

there was not enough hot water to allow guests to shower in the morning while they were running laundry services

complimentary laundry was a huge bonus especially with kids

outside fire pit, breakfast included, clean pool environment, tech friendly, free laundry room, well supplied

rooms were clean, beds comfortable and having laundry facility on site was a life saver for us since we been

big spacious room with kitchen. good breakfast. laundry facilities. very comfortable and quiet.

we had a full kitchen, they have storage rooms for guests and free laundry

easy parking was a big plus

heated pool and workout room

plenty of protocols were in place to avoid spreading covid and we could even reserve the pool if we wanted some

it is very hazardous especially travelling with kids

great value for the price indoor pool and breakfast

it's pet friendly and the staff is understanding and easy going ..

pool, good water pressure, ice, huge refrigerator, comfy beds, goog wifi, easy parking.

shuttle service was amazing

) and the breakfast bar was more continental style with instant oatmeal, yogurt and toast but it did a have a

she got me juice while i was finishing my breakfast

plenty of parking and in a good location as well

great breakfast!!!

kids loved the pool!

that delicious breakfast i'm a big boy and they kept me fed

pool is very small which is not a problem for me, i don't swim, but my kids are bigger now and appreciate more

they charge for laundry

gym, laundry were a big plus

parking was a little hairy. there were a lot of people and parking was getting to be an issue.

next, i loved the room and the kitchen

wifi is difficult to be connected

loved the room service pizza!

bar and restaurant had excellent food

the heated pool was just right for our daughter

the staff were all really helpful and nice. the woman at the bar was awesome.

breakfast, price, parking, etc

spacious a guest laundry plus an excellent breakfast

the hotel laundry facility was an added plus

they were sensitive and allowed us to use the laundry room after hours

kids running around at 9pm on the 2nd floor.

shuttle runs any time .. staff wonderful and room excellent ..

was too old, the bed was not comfortable and no sunshine, the room was too dull and near the laundry room

charged an additional $75 for one small pet.

nice clean room. near restaurants and thethruway. good gym ( for a hotel)

were kids running in the halls periodically all night, and pounding on the doors of my and other guests'

a bad weekend to stay, kids over took the place, pool and billiards room

there was human hair clinging to the walls of my shower and there was dirty laundry dumped in the hallway all

my kids were extremely upset the pool was closed

luckily there s a great little coffee/bagel shop across the parking lot

plan ahead iand reserve if planning early morning shuttle ride to airport

shuttle provided

laundry room on-floor was an unexpected amenity

inhouse dining room (restaurant and bar), customer personal laundry

there's a nice guest laundry room as

was excellent and the laundry prices and availability exceptional

pet friendly

fresh fruit like pineapple and grapes could enhance the breakfast.

cost, comfort, cleanliness, bar, breakfast. was very impressed. also quiet! no loud heating.

spatious rooms with kitchen.

the complimentary breakfast was great

is so perfect the kitchen the living room the bedroom and the shower

great location. top line registration staff. very good small bar and cafe.

ability to get breakfast at either the coffee bar in the hotel or the restaurant was a plus

quiet, free wifi - great place to get work done.

was unable to get onto the wifi network with either my macbook or android phone, which was merely a nuisance,

only thing i did not like is the fact that the hotel's location was a bif far from the ny bar exam

laundry machine and dryer always broken

was a problem in the laundry room the hotel staff was not aware of

the laundry room was out of service.

they extended my stayin the same room, allowed me to carry breakfast upstairs

claimed kitchen troubles and had a lackluster spread

should be closer to the bistro it seems a little random to have an ice machine next to the laundry machines and

gym was very nice. hot tub was nice

asked about handicapped parking when checking in and was told they did not have spots reserved however we did

gym had decent equipment

loved the bisto bar in the lobby and the welcoming staff

was disappointed that there was no breakfast for my stay

the breakfast wasn t great. stuff ran out quickly and there wasn t a great selection.

room main room and kitchen were in bad condition

only 2 handicap parking spots in an inn this large

the room size was great having a full kitchen!

room was big enough the restaurant was excellent the facility was wonderful ( the have laundry machine in the

only one guest laundry in such a large hotel.

made to order breakfast with many options and friendly, competent staff - convenient guest laundry facilities

location parking availability and laundry

the gym facilities were nice, and the equipment was well maintained

staff was not available at front desk: they were in the laundry room folding laundry (i never saw any actual

there was no laundry room

and i was allowed to use the commercial laundry facilities when the guest laundry was unavailable

shuttle services were only to/from airport laundry area not accessible due to renovations

everything was good except bagged breakfast

we have provided laundry facilities

clean friendly staff great breakfast

there was a pool table in the lobby which should be advertised

room was clean the beds were nice n comfortable my girls love the pool and the staff was

kids were shivering

laundry room was not available

property is clean, laundry room on site, microwave and fridge in room. staff very friendly!!!

had laundry facilities on the property the staff was scarce, but chelsea at the front desk was friendly

is amazing, room clean and comfortable, access to needful things such as laundry room and fitness to customers

they changed the room but the other bedroom had sheets and pillow that smelled like dirty laundry

breakfast was great!

breakfast was great - food good and great selection

major downfall was that the wifi did not work

location & cleanliness & pet friendly

great hospitality at the front desk. room was clean, free parking, and good wifi.

was no hot water there was no phone in the room wifi didn't work half the time the bed was hard no extra blankets

hotel shares a parking lot with a busy bar that is open until 4 am

was a nice grill and bar sharing the same parking lot as the hotel

could have hd better wifi reception

music and people from night club in parking lot keeps you up all night.

we re still bringing loads of laundry up stairs

we did not need to change rooms as we were able to use the bar sink

everyone was so friendly. room was clean and spacious. bed comfortable. breakfast delicious.

they were able to help with wifi connection and would help us with anything we needed

big room, comfortable bed, good breakfast, modern. you won't go wrong staying at this hotel.

the smell everywhere is horrendous, smells like a mix of cigarettes, sweat, weed and dirty laundry

was very rude the desk people were rude and a cleaning lady cut us off with a bag of laundry as we were getting

in the shower curtain, not had tiny bird feathers in the towels (are there birds nesting in the laundry area

there are absolutely no amenities-not even a functioning laundry

someone was doing laundry at all hours of night i kept on getting

oh , laundry facility on site next to the ice machine

poor wifi

though room was a no smoking room, the blanket had a cigarette burn hole in

the (non-smoking) room smelled as if people had been smoking in it for decades

they seemed nice enough but they were having bbqs in the parking lot and sat up talking all night

that i was able to wash and dry a load of laundry for 1

what was a lot worse was that staff was talking loudly in the corridor and at the laundry room adjacent to our

filthy, everything was broken, no change for laundry

laundry machine and vending machine definitely adds to it

the washers in the laundry room didn t work.

location and price. laundry facilities were a help, but expensive to use.

queen beds. laundry facility

i think our room was near the laundry service and it sounded like the dryer was going at 10 o'clock at night

the laundry room wasn t open

high quality for a budget hotel: safe, clean, bright, well-maintained rooms, quality beds, nice breakfast

close to stores great pool

the kitchenette appliances were not clean; nor was the bathrroom floor

not many gym

then asked for full room service, they said yes

breakfast was not good,came in a sad frozen packets

no room service at certain time

the wifi was also too limited for our needs

key, we would get 20% off our bill at the excellent japanese steak house which share the same parking area and

i liked the option of the kitchenette

clean great breakfast friendly, helpful staff

laundry facilities, indoor pool.

laundry facilities poor, toilet in room dirty and front desk staff rude and uninterested in helping

room was spacious and they have laundry room.

they did not repair it that day, even though my laundry had been in the washer and i had to pull it out

we also were told there was no laundry for use even though they showed it on the booking websites

room was clean and their guest laundry is free!

the hotel advertised having guest laundry

staff and shuttle good.

i was there for 6 nights and only received room service for 1 night

pool and hot breakfast

the parking lot was on a hill and sometimes the traffic made it difficult to turn left

the parking is so convenient. the style of the building was homey and comfortable.

beautiful woodwork & cozy bar w/ fireplace

think it wasn't clear that there was a communal kitchen or what the exact set up was

the bar was refined and friendly and the open 24 hours breakfast with yummy wholesome choices was a

beautiful building, lovely room, quiet, great parking, easy check in/out

or groups, a well-stocked kitchen available around the clock, business facilities, and a laundry

location, lovely property and room and kitchen access with goodies, even for some gf options

got a $50 parking ticket parked directly in front of house even though i left by

there is wifi and areas for which you can relax in

nice kitchen and common areas

shot out to the laundry crew great recognition and credit

clean ,& comfortable indoor pool two parking lots only down side was the breakfast very very limited

had to pay parking and only 1 car per family

wifi broken

modest breakfast spread was raided both days by parents hoarding food for their day trips and kids with total

no elevators so it was tough dragging all my stuff up the stairs and no guest laundry.

dirty laundry bins stored by exit doors

needed an early check in and late checkout and was politely accommodated enjoyed the cozy lobby area with

i loved the gym and comfortable beds.

great value. hot breakfast included, made this a great deal.

located, walk to everything, across from the park, beautiful building, coffee and snacks and breakfast, outdoor

great wifi if needed

breakfast was delicious, staff very nice, inviting, friendly

room was upgraded to one that had a full kitchen so i could cook my dinner in my own room

wifi could be a bit stronger

laundry access

laundry services available on site. it is near the albany law school and albany medical center.

the linens smelled so fresh and my room smelled like fresh laundry

free parking

pool, clean spacious rooms with fridge, microwave and keurig in room

staff. t hey tried to sell me a one time use laundry detergent for $30.

being able to use a card to do laundry or having a change machine

convenient and clean laundry area. extremely friendly staff!

breakfast could have been better. quality wasn't great.

pool had to be treated with chemicals which meant it was closed most of the day

laundry room available

could do our overdue laundry. breakfast omelette station was great

the room was not properly cleaned. dirty laundry left in the room

housekeeper was carrying dirty laundry with bare hands in the elevator, some of the linen were dragging on the

they do not have laundry room.

loved the decor and the room service

room service did not answer phone in morning

wonderfully helpful, enthusiastic staff, from the shuttle driver to the reception desk to housekeeping

shuttle service is very helpful

the shuttle driver was very nice and super helpful the restaurant was booked at the time we needed to

room immediately b/c it smelled like a dirty/sour towel that had been left in the bottom of the laundry bag wet

there is dirty sheets from the laundry press on my bed

and pool were great, we chose the hotel because of its location to where we were going, easy walk with

never told us the pool was closed we had 3 kids crying over a hour about it honestly won’t ever go

wonderful but this property is not being maintained, ceiling paint peeling badly, curtains torn, gym missing

was a lingering smell of smoke in our non-smoking room and they let us switch to a new room no problem

had a smoking room and the bath tub had burn marks from cigarettes being put out all of it the fridge on

parking lot was big enough to find good parking spots

breakfast, no coffeemaker, no wifi, the place smell of dog urine, room and beds

it's convenient to the highway and they allow pets.

staff were helpful, and we had a free laundry

you have to do your own laundry/ delivery pick-ups

no room service

stuff and they complied and i like to chat and be able to have nice conversations with them at breakfast and to

proximity to downtown, wifi was good

in addition, the fitness center has no working water cooler, and the pool was closed and drained, even though

friendly and helpful staff, spacious room, good breakfast, free parking

parking is partly covered and features ev chargers which are very scarce in albany

not a lot of parking

the adjoining rooms were perfect for adults and kids to have their own spaces

the staff are very friendly and it's nice that they have laundry services

laundry

the room when i told the staff at the checkout about it, she all she said it already went to the laundry and

they have a clean laundry room

no public laundry which is something i often see at other places

the pool was very clean and the signup reservation process was seamless

we also had the misfortune of having a family with very young kids right over head

the room was beautiful, clean and spacious, plenty of towels for myself and my 3 kids.

breakfast thanks to covid ud83dude13 plenty of parking for my work truck and trailer,

also, there was a very loud performer in thd bar whose music could be heard inside my room

no offsite laundry/dry cleaning service available

nice large lobby to hang out, laundry room, room was nice, beds & pillows were very comfy

was embarrassed to bring my mom to a hotel where the halls were lined with dirty laundry bins

love that you are pet friendly!

knowledgeable front desk staff about meps. clean and decent breakfast

good facitilites- laundry room, pool, good breakfast

actually made so that it did not close so the entire window was exposed to the nearby road and parking lot

the fact that the pool area as well as the restaurant being closed were a disappointment

hotel was clean breakfast was great staff was friendly

very clean, great breakfast, great room

lovely that we were close to the laundry, on the first floor, and close to the restaurant.

location, gym, laundry, new property

piles of dirty laundry in front of the bedrooms doors, in the halways

food available no gym didn t even give us complimentary water asked for handicap room no grab bar next to

website mentions pool and paid premium wifi none are available at this location.

the laundry was clean and we were able to get quarters at the front desk for the machines

were no laundry soaps that could be dispensed in the laundry area

) + easy free parking + bible in the room + quality toiletries + cozy lights + indoor swimming pool + fitness

staff, room, food, pool

small area for truck parking offsite. was using rental truck and car carrier. no night lighting.

have issues with scented laundry soap/dryer sheets

the breakfast was also excellent

tina gives excellent guidance for arrival, parking, use of facilities, nearby restaurants, etc

on top of that the owner was extremely rude and berated us because we arrived at the agreed upon early check

breakfast cooked to order

pillows were too soggy no laundry bag no complementary breakfast

wifi didn't work, very noisy in the hallway and the alarm was set for 5:30 am and i didn't set it

the kid who drove me downtown on the shuttle was apologizing for the loser hitting on me at the bar, because

i didn't get to the gym and pool because i was thoroughly enjoying my television and bed

very near rpi. sports bar in building. staff was fantastic. highly recommend.

gym is complete with the basic equipment a big plus is the room comes with a microwave and the laundry room has

location, plenty of parking.

there were no parking places when i arrived

there were no parking places when i arrived

pool was great and the service was outstanding

no laundry facilities. evening desk clerk was indifferent to our need for a luggage cart.

the only complaint i would have is it didn t have an area to do laundry.

laundry facility needs to be complimentary

great breakfast! convenient location

clean room and 24 hour gym.

of the breakfast offering had lots of sugar

getting into parking was tricky

in particular, the morning breakfast is a great feature, i loved it, nicely laid out, clean, and the lady

great breakfast--wide choice. very clean room and friendly staff-- parking convenient

lack of hot breakfast (understandable due to covid]

breakfast was decent

loved kitchen in room

person working in the breakfast area was very rude she stood in front of the food area so we had to get around

pool was fabulous

both stair cases were not usable and everyone had to be funneled through the elevator, and the pool/exercise

seemed old, couldn't do my laundry as the dryer was faulty and my bathroom was licking water to the other

we got to do the laundry which was great

i didn't like the work on the parking lot, but it was understandable and not that inconvenient.

could have/should have been a few more handicapped parking spaces near the temporary side entrance, and they

off the i90 was great, with cracker barrel and denny's next door, made for easy stop off with kids

i was given towels which i offered to take to laundry room but was told i couldn't take and that they would

front desk doesn't have a sufficient amount of quarters for the on site laundry

i needed to use the laundry, they really need to put in a change machine that changes dollar bills into quarters

lots of parking easy on own off

parking was limited

i had to drive 28 mins to a laundry mat

pool could be bigger and deeper and there should have been a complimentary breakfast for how

open the pool already

excellent location by the casino

location is convenient for our needs and i like the gym

we liked the self-service laundry in the building

better access to the laundry facilities. had to wait a while to use the washer and dryer.

everything: breakfast, dinner, social hour, laundry facilities, awesome treadmills w/ tvs, room, decor, green

very close to casino and very nice breakfast

like the low key service of the staff, the gym/poool, the suite layout and kitchen

and well equipped breakfast was good, and hotel facilities were excellent, from the gym, to the laundry

loved the pool & gym

parking space and amenities inside the room

attentive and nice staff! clean, breakfast was fantastic!!!

great customer service. nice room. complimentary breakfast (all week) & dinner (mon-wed)

have pool, spa, fitness, laundry

breakfast was not available because of covid, which is understandable, as was the lack of room service, but

large bathroom. room was comfortable. free wifi

the hotel was beautiful and very clean. the bar and restaurant were amazing.

the pool and hot tub

people were siting next to my room door smoking and laughing with loud music

was super dirty, sketchy, damaged, and was a smoking room complete with burn holes in the bedding

like nothing at this hotel it was awful there were people smoking marijuana next to my room did not feel safe

asked for a non-smoking room and got a smoking one

didn t think to ask for a non smoking room

that the bed and pillows were comfy. friendly staff. nice bar inside the lobby.

clean, great gym, safe well lit parking lot.

lots of parking. fine for a stop over on a long drive

pool, looked like a film was on it and didn t seem to have a filter that moved water

was a little bit noisy on my floor, kids running in the hallway

laundry room was in 4th floor which was not convenient at all and costs 4$ for one run

laundry facilites on site. staff very helpful

wish there were a few more standard tables and chairs in the lobby for breakfast, but it wasn't too bad

there is a gym and indoor pool that we hope to use on our next stay at this hotel

clean/pool was warm this year

laundry room was decent

laundry

my dogs are my children and have to stay at the pet lodge while i work

the had a nice grab and go breakfast because of covid

pet friendly

gym a little small but can t do anything about that

the breakfast was well laid out and was very appetizing

it was clean and comfortable and the breakfast was great and the pool was so clean

staff was very friendly and we liked that the pool was open until 10 pm

nothing in particular as nothing really shone. gym is very small.

they were friendly to our kids, and the kind man at the front desk provided quick assistance when my toddler

clean, quiet, great breakfast and pet friendly!

the kids loved the pool and basketball court

the kids loved the pool and basketball court

cabinets and handles in the kitchen were sticky and there was a film on the glass part of the cabinets

going to the side exit was in need of a serious vacuuming and someone left a pillowcase of dirty laundry on the

only a single elevator operating during our entire stay, and use of laundry facilities were troublesome due to

they had a laundry room

they felt that it was ok for there kids to jump around the room like a jungle gym and bang on the metal frame

my kids loved the indoor heated pool and jacuzzi

free laundry washing/drying

the availability of a swimming pool, hot tub, and laundry facilities was a positive aspect.

having a laundry room available free of charge was unexpected and appreciated

the hotel also offered free laundry services which was an even greater perk

down food service area @ 9:30 sharp (turns lights off and places garbage bin to block entrance) laundry room

room location wasn't great being right outside the breakfast area

no bar or restaurant near by and the only convenient store across the parking lot was closed by 10pm

the breakfast was only ok.

grab n go offered a pretty good variety. pool was open and spa was great. close to i-90.

ample parking

great value. extremely clean. friendly and helpful staff. good wifi! quiet.

wifi never worked

wifi wasn t good but considering the budget rate of the room i didn t mind it too much.

incorrect wifi password dirty room fridge had old food

good wifi

no non-smoking room. all rooms are smelly badly.

room was a non-smoking room but smelled like an ash tray

non-smoking room i booked reeked of cigarettes when i got there

the non smoking room smelled like an ash tray

the wifi was pretty slow, but free

also had guest laundry services 10/10 would stay

their pool was nice and whirpool was great

i used the gym which was small but accommodating

friendly staff, lobby area was decent, kids could swim in the pool and sit in hit tub

gym cold jacuzzi pure breakfast never agree to take room 125, there public restroom over the wall

the pool was great for my three children

breakfast good- lots of choices- very clean; convenient location; pet friendly

we also enjoy the heated pool

location. cleanliness. front desk staff was friendly. pet friendly.

where on the website did it show a fee for pet and was never mentioned at check in

no laundry facilities. little far from the city centre.

i want to request that the property will use fragrance free laundry detergent due to allergies

wish the bar and restaurant had a larger menu

breakfast adequate , service mediocre , room service non existant

breakfast offered to guests was probably a bit more extensive a few years ago; evening parking on a saturday