pillows were too soggy no laundry bag no complementary breakfast

used the pool a bunch of times it was a bit awkward as it was nect to the bar and banqurt facilities

ended up having to pay more for a presidential suite to fit my kids and husband

really spacious and clean rooms with great wifi.

anticipate from a hilton garden inn, everything was great, beautiful property, and lots of free parking

location, gym, laundry, new property

piles of dirty laundry in front of the bedrooms doors, in the halways

lovely that we were close to the laundry, on the first floor, and close to the restaurant.

hotel parking lot was free

free and ample parking

no offsite laundry/dry cleaning service available

nice large lobby to hang out, laundry room, room was nice, beds & pillows were very comfy

was embarrassed to bring my mom to a hotel where the halls were lined with dirty laundry bins

low pet fee, friendly people

love that you are pet friendly!

have issues with scented laundry soap/dryer sheets

there is also private designated parking for free

another major plus is that it had gated, off-street parking - a spot labeled for each room

charming decor. excellent breakfast. friendly and informative host. good parking

accommodating great breakfast

room was clean and their guest laundry is free!

the hotel advertised having guest laundry

wifi was weak and

a tiny gym was right off the pool deck

wifi network spotty. have to join different networks depending on location.

laundry facilities poor, toilet in room dirty and front desk staff rude and uninterested in helping

room was spacious and they have laundry room.

we also were told there was no laundry for use even though they showed it on the booking websites

they even have a laundry room

laundry facilities, indoor pool.

the parking lot was on a hill and sometimes the traffic made it difficult to turn left

shot out to the laundry crew great recognition and credit

stay, kids were able to use the pool which was a huge plus

kids running halls until 12pm called front desk at 1030 to complain but nothing was done

clean ,& comfortable indoor pool two parking lots only down side was the breakfast very very limited

clean ,& comfortable indoor pool two parking lots only down side was the breakfast very very limited

oh , laundry facility on site next to the ice machine

parking limited just for how many people come but they will always make sure your good inspired in

wifi kept disconnecting

they seemed nice enough but they were having bbqs in the parking lot and sat up talking all night

than regular tobacco products but the price was good overall considering we stayed in a smoking room

dirty laundry bins stored by exit doors

no elevators so it was tough dragging all my stuff up the stairs and no guest laundry.

i thought the place was perfect for me. really enjoyed the pool..

clean, comfortable room, easy parking, free breakfast

it s also pet-friendly, which is a big plus

everything. rude staff. fraudulent ad. no wifi. dirty

restaurant across the parking lot.

liked that they have smoking rooms

the wifi was very good and the

parking was convenient, but the location lacked walkability

the room was upgraded which was a pleasant surprise. breakfast in the morning was delicious

value for money, friendly and accommodating staffs, complimentary breakfast ud83dude0a

clean great breakfast friendly, helpful staff

wifi kept was not stable for the entire stay, kept trying to connect throughout my stay cable did

i didn t have to go far for breakfast.

the laundry room wasn t open

location and price. laundry facilities were a help, but expensive to use.

queen beds. laundry facility

i think our room was near the laundry service and it sounded like the dryer was going at 10 o'clock at night

workers staying there took up large part of parking although there was always somewhere to park

we loved our stay, everything was perfect...the room, the staff and the breakfast also!

staff, parking

brand new shower and kitchen facility. lighting with usb charge.

i loved their pool, but water was too cold

free airport shuttle was a huge plus after a long day of travel!

third, the gym was atrocious

most of the equipment in the gym is broken and the tv didn't work properly

of transparency with pet fee

only thing i did not like is the fact that the hotel's location was a bif far from the ny bar exam

was unable to get onto the wifi network with either my macbook or android phone, which was merely a nuisance,

thekufs loved the pool

breakfast was good. staff was exceptional.

pool was awesome

the breakfast that was included was a pleasant surprise, and the staff was very accommodating in the

the complimentary breakfast was great

was excellent and the laundry prices and availability exceptional

inhouse dining room (restaurant and bar), customer personal laundry

laundry room on-floor was an unexpected amenity

there's a nice guest laundry room as

the breakfast was great with many choices

there was human hair clinging to the walls of my shower and there was dirty laundry dumped in the hallway all

very clean facilities, including pool and fitness center. lounge and bar space were nice.

wife and i liked the shuttle services

my kids were extremely upset the pool was closed

location service shuttle service

was too old, the bed was not comfortable and no sunshine, the room was too dull and near the laundry room

the $75 nonrefundable pet fee for a well-behaved dog. deal breaker.

love the bar in the hotel at night

wifi is the worst of any hotel that ive stayed at across the country and across the globe

had a big group of kids staying that were loud in the hallway.

the hotel laundry facility was an added plus

spacious a guest laundry plus an excellent breakfast

they were sensitive and allowed us to use the laundry room after hours

location is convenient to shopping and restaurants and throughway, plenty of free parking

wifi was slower that other locations

gym and location were great. onsite restaurant and bar was also very nice.

parking

all fine, no real complaints. bar and dinner was excellent.

the room was clean and modern. the exercise room and pool are was great.

good service, room was clean and conformable, and having a glass of wine at the bar was relaxing

gym, laundry were a big plus

they charge for laundry

clean and spacious ! pool was super clean breakfast was yummy

there was ample parking on premise

were top notch clean they even provided make up removal wipes i thought that was very thoughtful kitchen and

we did use the shuttle that was provided

could not connect to wifi

is no restaurant or bar that was advertised, the room service showed up once during a 4 day stay

free airport shuttle & free breakfast, location

the price and pool

was a group of kids 8 to 10, who were running and playing soccer in the hall for hours

for covid parameters it was a good breakfast. balanced with protein.

heated pool and workout room

it is very hazardous especially travelling with kids

plenty of protocols were in place to avoid spreading covid and we could even reserve the pool if we wanted some

someone was doing laundry at all hours of night i kept on getting

there are absolutely no amenities-not even a functioning laundry

the smell everywhere is horrendous, smells like a mix of cigarettes, sweat, weed and dirty laundry

was very rude the desk people were rude and a cleaning lady cut us off with a bag of laundry as we were getting

in the shower curtain, not had tiny bird feathers in the towels (are there birds nesting in the laundry area

filthy, everything was broken, no change for laundry

laundry machine and vending machine definitely adds to it

that i was able to wash and dry a load of laundry for 1

the washers in the laundry room didn t work.

what was a lot worse was that staff was talking loudly in the corridor and at the laundry room adjacent to our

staff was not available at front desk: they were in the laundry room folding laundry (i never saw any actual

there was no laundry room

and i was allowed to use the commercial laundry facilities when the guest laundry was unavailable

shuttle services were only to/from airport laundry area not accessible due to renovations

close to airport with free shuttle service. clean rooms with complementary breakfast.

big spacious room with kitchen. good breakfast. laundry facilities. very comfortable and quiet.

pool, jacuzzi camp fire, grills, work area, basketball court, computer area, laundry room and breakfast was

we had a full kitchen, they have storage rooms for guests and free laundry

the pool was a nice feature as was the complementary laundry

did not use it but looked good as well as the diy laundry

could do our overdue laundry. breakfast omelette station was great

the room was not properly cleaned. dirty laundry left in the room

no laundry. no pool. only one elevator working.

laundry room available

housekeeper was carrying dirty laundry with bare hands in the elevator, some of the linen were dragging on the

was a problem in the laundry room the hotel staff was not aware of

laundry machine and dryer always broken

the laundry room was out of service.

loved the shuttle and parking

had to pay for breakfast which was unexpected and confusing based on the layout of the eating area

room immediately b/c it smelled like a dirty/sour towel that had been left in the bottom of the laundry bag wet

there is dirty sheets from the laundry press on my bed

is no free wifi, contrary to the indication that there is free wifi

bathroom was dirty the room need to be dust dust is coming down out of the ceiling on my kids so i leave before

pool room was chilly and the pool water even colder

24 hour accessibility to main home and kitchen

wifi could be a bit stronger

great welcome - lovely property, wifi works, breakfast wonderful.

not much! the wifi was a bit weak but everything else was excellent!

self serve breakfast was delicious

you have to do your own laundry/ delivery pick-ups

staff were helpful, and we had a free laundry

did run out of bananas at breakfast & the afternoon female front desk attendant was rather brusque, but compared

some wifi issues.

nice, quiet room. very clean. the breakfast bar was excellent. the location was convenient.

from the moment i rang to book the restaurant before i arrived, to the staff offering a shuttle from the train

wonderfully helpful, enthusiastic staff, from the shuttle driver to the reception desk to housekeeping

only room

excellent facilities, well equipped gym and nice casual restaurant

love the bar and wellington s has great stuff

they have a laundry room and a workout room

laundry on premises

laundry room out of order.

went to use the laundry after three loads of wash discovered both dryers didn't work so wet clothes for two

there is a broken laundry chute directly across the hall and the door was broken

tub of dirty dishes in the self-serve kitchen even though we were the only guests at that time

the facility itself is huge inside with a great bar and very knowledgeable bartender

park and lake views - the view from the room consided of a back patio and into the neighboring parking lot

the bar was refined and friendly and the open 24 hours breakfast with yummy wholesome choices was a

beautiful building, lovely room, quiet, great parking, easy check in/out

there is limited parking in the immediate front of the hotel, however, this did not affect our stay at all

went with the kids to use the pool from one day to another and pool was not working at the

very helpful and friendly staff. the size of the room was very big.the breakfast was very good.

requested an early check in and we knew we would be leaving early as well, and the manager worked at meeting

breakfast was great, with tons of options

we re still bringing loads of laundry up stairs

and the best was the breakfast the next morning, my kids loved the fresh waffles

a little more gym selection.

everyone was so friendly. room was clean and spacious. bed comfortable. breakfast delicious.

kids loved the variety for breakfast, it was easy for them to select something

not enough parking spots

no meat at. breakfast

parking is partly covered and features ev chargers which are very scarce in albany

parking is partly covered and features ev chargers which are very scarce in albany

free breakfast and bar area. comfortable rooms

laundry facility needs to be complimentary

the only complaint i would have is it didn t have an area to do laundry.

no laundry facilities. evening desk clerk was indifferent to our need for a luggage cart.

clean, comfy, quiet, good wifi, close to fast food, and friendly staff

of early check in, staff ws helpful and pleasant, room was clean and comfortable and the shower was

i did enjoy the clean room breakfast and laundry

i did enjoy the clean room breakfast and laundry facilities

guest laundry service, breakfast very good, bed very comfortable

only laundry dryer is not working

was across from the guest laundry room, heavy traffic during the night, a lot of people wandering the

or groups, a well-stocked kitchen available around the clock, business facilities, and a laundry

very good wifi

love the open kitchen 24/7

there is wifi and areas for which you can relax in

park is right across the street, easy parking, kitchen and dining room are big and well equipped

on the pillow and complementary coffee and tea in the rooms as well as a wonderful complementary breakfast in

the kitchen really helped make our stay comfortable and easy

the pool was clean and heated for the kids and they had a great time

pet friendly

the pool was clean and heated for the kids and they had a great time

the linens smelled so fresh and my room smelled like fresh laundry

laundry services available on site. it is near the albany law school and albany medical center.

laundry access

gym is closed

our kids enjoyed the pool, which, was why we chose to stay here

made to order breakfast with many options and friendly, competent staff - convenient guest laundry facilities

room was big enough the restaurant was excellent the facility was wonderful ( the have laundry machine in the

location parking availability and laundry

only one guest laundry in such a large hotel.

little to no parking available

seemed old, couldn't do my laundry as the dryer was faulty and my bathroom was licking water to the other

we got to do the laundry which was great

the comfortable beds, the spiffy recently renovated rooms, the yummy and varied selections for breakfast, the

staff was pleasant and kind; gym pretty good; the spinach-egg crustless quiche

room was exceptionally clean and breakfast was presented well and food was good

should be closer to the bistro it seems a little random to have an ice machine next to the laundry machines and

parking lot, restaurant inside, the staff was amazing, and the university of albany is across the

swimming pool and jacuzzi were good

the pool closing early

easy parking

staff. t hey tried to sell me a one time use laundry detergent for $30.

being able to use a card to do laundry or having a change machine

convenient and clean laundry area. extremely friendly staff!

amenities were great, including the gym and the pool

the breakfast was delicious and the facilities such as pool and jacuzzi were enjoyable

laundry room had dirty needles as well

to outside had a huge gap on bottom of door way, ceilings looked unrepaired from prior damage, laundry room was

common locks on entrance to laundry dont work

nothing worked the pool, laundry, or fitness center.

laundry beads scattered behind bed and night stand air conditioner didn't work went to go buy

more ice machines, we stayed on the second floor and going to the other side of the hotel in the laundryroom

laundry on site

laundry from previous guests in room

the dryer was broken and i was told it was working so i went to the store (special trip) to buy laundry stuff

bathroom was not 100% clean, bathtub drain did not function (making it a challenge to bathe the kids) and the

i needed to use the laundry, they really need to put in a change machine that changes dollar bills into quarters

i was given towels which i offered to take to laundry room but was told i couldn't take and that they would

front desk doesn't have a sufficient amount of quarters for the on site laundry

secluded, quiet, free parking, friendly staff and clean facilities

breakfast offering was very good

guest laundry was gross!

the guest laundry was gross

1 reason why i picked this place and well the ceiling is falling in over the swimming pool and laundry area all

wyndham hotel, laundry room disfunctional, broke gym equipment

no laundry services

there was a gym, which was nice

breakfast was great!

, i had a really good nights sleep on a comfy bed the room had everything i needed plus had free parking

pet friendly, then when we went to check in, they told us they didn't allow pets,, but wouldn't

of options nearby for food and anything you need, short drive downtown or bus stops nearby, and parking was

is amazing, room clean and comfortable, access to needful things such as laundry room and fitness to customers

laundry room was not available

they changed the room but the other bedroom had sheets and pillow that smelled like dirty laundry

had laundry facilities on the property the staff was scarce, but chelsea at the front desk was friendly

property is clean, laundry room on site, microwave and fridge in room. staff very friendly!!!

nice that the hotel had a gym and a pool

the room was beautiful, clean and spacious, plenty of towels for myself and my 3 kids.

were all very friendly, great room, loved the fitness center and pool, no issues with anything in the room,

warm pool

parking

clean. spacious. easy parking. kitchen. good shower.

old, stained carpets in the room, hot tube was not working, very loud machinery noise in pool

room was clean with a comfortable bed, spacious lounge area and bathroom, and well appointed kitchen

the room size was great having a full kitchen!

com--once about an early check-in, once about the pet policy--and never received a response

good facitilites- laundry room, pool, good breakfast

no hot breakfast and restaurant closed on weekends

indoor pool, jacuzzi & breakfast

at first i was concerned that the lights from the parking lot would make it hard to sleep, but i figured out

clean, no noise and in a safe area with plenty of parking

and well equipped breakfast was good, and hotel facilities were excellent, from the gym, to the laundry

spacious rooms , including small kitchen , warm indoor swimming pool.

i didn t mind at all, but my kids said the pool was a little too cool.. not my opinion though

complimentary breakfast and dinner with complimentary beer and wine!!!!!!!

was very big and well equipped breakfast was good, and hotel facilities were excellent, from the gym, to the

we have provided laundry facilities

there and the 2nd night the pool was not even open due to a chemical imbalance, and the 3 young kids could not

pet friendly and suites are spacious and very clean.

we enjoyed the pool and where very happy with the amount of space and the kitchen in the room

went to get our kids out of the house

have pool, spa, fitness, laundry

attached to the mall, very clean and new looking, pool and hot tub

the parking sucks

issue with our jetted spa tub in room but was able to clear up on first night

card key access to gym was delayed because of problems

like nothing at this hotel it was awful there were people smoking marijuana next to my room did not feel safe

asked for a non-smoking room and got a smoking one

was super dirty, sketchy, damaged, and was a smoking room complete with burn holes in the bedding

people were siting next to my room door smoking and laughing with loud music

first room was a smoking room,half the lights didnt work and shower didnt work either

the laundry was clean and we were able to get quarters at the front desk for the machines

were no laundry soaps that could be dispensed in the laundry area

i didn't get a chance to have breakfast

my room was awesome and i liked how close it was to parking

convenient location. good value. master suite was very roomy. quiet.fiyness center a d pool

laundry room was decent

laundry

free wifi worked

the location and free wifi

the cleanliness, furnishings, security of parking, location, access to restaurants & shopping, breakfast options

clean, great gym, safe well lit parking lot.

clean, great gym, safe well lit parking lot.

pool, looked like a film was on it and didn t seem to have a filter that moved water

the pool pump was broken so we were unable to use the swimming pool.

that the bed and pillows were comfy. friendly staff. nice bar inside the lobby.

laundry room was in 4th floor which was not convenient at all and costs 4$ for one run

laundry facilites on site. staff very helpful

room and the pool area was clean

cleanliness, friendly staff, location, food, parking

pool was warm and clean.

the breakfast was well laid out and was very appetizing

breakfast was standard fare, and though not anything exceptional it was adequate and better than

it was clean and comfortable and the breakfast was great and the pool was so clean

suggestion i would make is that the towels in the pool area be upgraded

the continental breakfast was by far the best i have ever seen.

care products for the entire family for the weekend, the spacious room and comfortable bed, the pool, jacuzzi

clean, quiet, great breakfast and pet friendly!

room , lobby, and fitness room were my favorites

breakfast was hearty and very enjoyable

love the pool and hot tub.

they had a laundry room

going to the side exit was in need of a serious vacuuming and someone left a pillowcase of dirty laundry on the

only a single elevator operating during our entire stay, and use of laundry facilities were troublesome due to

no enough parking spaces close to front door.

breakfast as per usual for a la quinta

shower, the open space of the lobby with large windows bringing in natural light, easy parking

no bar or restaurant near by and the only convenient store across the parking lot was closed by 10pm

we asked for a new beddings to make sure we are using a new one since our kids have a very sensitive skin

ended up with a room on the first floor which was a must with little kids since they love to jump and run around

breakfast, cleanliness

incorrect wifi password dirty room fridge had old food

wifi never worked

wifi wasn t good but considering the budget rate of the room i didn t mind it too much.

good wifi

great value. extremely clean. friendly and helpful staff. good wifi! quiet.

the non smoking room smelled like an ash tray

thin walls, dated rooms & exterior, dark, was supposed to be non-smoking room, but the stale tobacco scent was

the wifi was pretty slow, but free

wifi was extremely poor

the wifi was very weak though i was told it will be fixed very soon

staff was nice. good wifi.

burns in the blanket i know it was smoking room but they could of had new or clean blankets the wifi signal wasn

have stayed at motel 6 for years due to pet policies but this might be the last time

about it she came and fixed it though there was cigarette burns in the blanket i know it was smoking room but

unclean. drug needle in parking lot.

the room when i told the staff at the checkout about it, she all she said it already went to the laundry and

they have a clean laundry room

no public laundry which is something i often see at other places

laundry

the staff are very friendly and it's nice that they have laundry services

gym is complete with the basic equipment a big plus is the room comes with a microwave and the laundry room has

the burger i had at the bar was very good, the bartender was pleasant

didn't tell us the room number or how to access wifi

pool, restaurant, server and food excellent

hotel was clean and had a nice outdoor seating area, pool and fitness areas acceptable, staff were very friendly

i had to drive 28 mins to a laundry mat

pool, fitness center and bar were closed due to covid

i was concerned when i realized the hotel was located essentially at a casino complex but it is located far

convenient location for casino. clean and friendly staff

nice to receive 2 waters and a little bar as a hilton member

free breakfast with good coffee

pool hot tub closed, covid i suspect

the pool and hot tub are amazing and just hit the spot

amazing breakfast buffet included, so many options and a very large dining area

good location, free parking, great breakfast!

everything: breakfast, dinner, social hour, laundry facilities, awesome treadmills w/ tvs, room, decor, green

we liked the self-service laundry in the building

better access to the laundry facilities. had to wait a while to use the washer and dryer.

spot to stay near the casino and downtown

no shuttle to casino

once in a while the whole room would subtlety vibrate, as if there was a giant laundry machine running with an

down food service area @ 9:30 sharp (turns lights off and places garbage bin to block entrance) laundry room

free laundry washing/drying

having a laundry room available free of charge was unexpected and appreciated

we did our laundry for free while we were here

also had guest laundry services 10/10 would stay

their pool was nice and whirpool was great

i used the gym which was small but accommodating

friendly staff, lobby area was decent, kids could swim in the pool and sit in hit tub

gym cold jacuzzi pure breakfast never agree to take room 125, there public restroom over the wall

the pool was great for my three children

breakfast good- lots of choices- very clean; convenient location; pet friendly

we also enjoy the heated pool

location. cleanliness. front desk staff was friendly. pet friendly.

where on the website did it show a fee for pet and was never mentioned at check in

no laundry facilities. little far from the city centre.

i want to request that the property will use fragrance free laundry detergent due to allergies

wish the bar and restaurant had a larger menu

breakfast adequate , service mediocre , room service non existant

breakfast offered to guests was probably a bit more extensive a few years ago; evening parking on a saturday