only suggestion is a self-serve laundry

hideaway location , high quality guides , great reception team. breakfast superb.

fireplace in the casitas - very nice for kids even when they'

following were exceptional: gourmet meals, staff, spa (my wife had a facial with jason) and cow milking (antonio

the spa offered more and had more times, would love a sauna or something like this, the restaurant was

the resort itself is in the heart of a beautiful forest and we enjoyed the place, the pool and the jacuzzi

the parking at the rooms is a bit tight in many places

the pool was clean and at a lovely temperature, cool enough to be refreshing but warm enough not to

the staff is extremely helpful, they arranged our rafting tour and later allowed us a late check out so we

the swimming pool is sparkling and very clean indeed

the views are spectacular and the pool is lovely

pool and views were outstanding and staff were keen to make sure the stay was as good as possible

the chef made fresh breakfast, lunch and dinner

beautiful swimming pool with amazing view on mountains and ocean

fantastic staff. the rooms are nice the pool is tremendous.

a small true paradise with comfortable newly renovated cabins and great common areas (even a pool)

breakfast was so delicious and

pool is nice and cold after a warm day

the food was delicious, the pool area was beautiful and relaxing, and the natural surroundings made the place

villa had a basic kitchen unit in it (sink on an island, a grill, and a refrigerator) but there was no cutlery

pool is large and covered, the jacuzzi is hot, the staff are very accommodating, cabin is large and

nice forest on the property and a nice pool

and covered, the jacuzzi is hot, the staff are very accommodating, cabin is large and clean, kitchen stocked

have loved to have a second towel for the pool and a hair dryer but overall happy with the stay

there should be wifi by the pool area.

great breakfast, nice hosts, comfy and tidy room

safe and secure parking

free parking is a big plus

she made us an early breakfast and drove us down to the car station and gave us some cookies for our trip

the tamal with the breakfast was the best i've ever had. the staff were great and very funny.

parking safe and secure

seems like a more expensive mothel, the parking lot had few lights

extremely comfortable bed and excellent breakfast

close to the town, but the place is quiet. good breakfast, good space on the parking lot.

it includes a high quality breakfast

lovely location, amazing views, great trails. friendly, helpful host and great breakfast.

breakfast was good, served in the home of the owners

we only ate breakfast in the cabin but it had a kitchenette with fridge etc

fireplace in unit, and extra blanket available , if needed

we only ate breakfast in the cabin but it had a kitchenette with fridge etc

the hotel would also benefit from a pool area with outside seating and perhaps a spa facility

only ones staying (off season) and robert took good care of us in the morning and made us a good breakfast

only basic breakfast included in the room rate, so we had to pay extra for what we wanted

breakfast could be better

breakfast was very good

odor on room 13 and all around the first floor laundry/ electrical room noises in the early morning no breakfast

com offers the hotel with breakfast but at this moment no breakfast is offered the representative at the hotel

ordinary breakfast in the nearby buffet

breakfast was awesome

on room 13 and all around the first floor laundry/ electrical room noises in the early morning no breakfast on

alejandro one of the owners and staff in the restaurant was- helpful, fun and always available laundry is on

oh yes, laundry bag $25 every other hotel we stayed was $10

the pool was perfect and the kids enjoyed spending the afternoon playing around as we watched in comfy lounge

the pool was a really cool set up with half cold and half warm water

the kids really enjoyed the very private deck with hammocks and pool time at the end of the day

i had some laundry done and it came back a bit damp which was annoying as coat a lot of money.

the hotel has a 2-3 hour laundry service with very reasonable prices, which is of great value as any in-room,

room was amazing, breakfast at the restaurant every morning was delicious

our kids didn't want to leave

he showed us the pool, calibri restaurant, slide, river, hot springs, & snack bar

i rate the hotel a 9 from 10, because of the breakfast (there is not buttercream, neither sourcream or any

more equipment for the kitchen such as better knives, some bowls, and towels would be nice

wifi issue. no cereals or chocolate for the breakfast.

we came back for the pools and the spa treatments specifically

thermal baths, free breakfast and staff were awesome

a bit cold in the rooms. meals and laundry service are pricey.

very nice and quiet place for birding friendly personal and owner good breakfast and dinner

breakfast is simple traditional costa rican style but delicious

now they have wifi

amazing team , great location & breakfast

the breakfast was not bad but not great either.

hotel is not peaceful, they have loud music and a bunch of kids running around and diving into the pool

the other time i stayed there, my room was next to the parking lot, so it was super easy to get to

restaurant was just ok, spa service prices were more than double of prices of the resort next door we stayed in

excelent breakfast

definitely need updating & zipline ends to early in the day also wifi is very sketchy & sevice is extremely

hmm. the pool was beautiful.

restaurant really tasty, zip lining over the waterfalls fabulous, area around beautiful, lovely pool

beautiful location, great swimming pool, excellent staff.

wifi does not work

no laundry

parking tight. shower was adequate. pricey for what you receive.

the pool was right outside our back door and since it wasn t busy it was like having our own private

victor arranged to have breakfast made for us one morning, and it was authentic and delicious

amazing views from the pool

also, we asked if we could do the laundry, and it was done for us (with payment) the same day

shower was cold, the wifi weak, there was a kitchenette without a sink, and a few things didn't work properly

no room service or help to clean up the great number of branches falling down all the time

all the kitchen items listed weren't in the room (not sure if they were available on request)

and nice stuff (it was very nice to talk to vladi and to take a hike with his dogs), very cool pool with beautiful

cottages at a reasonable price, lovely views, friendly staff, good breakfasts, decent wifi, and a pool

the pool and pool area were beautiful - surrounded by trees etc

no pool

they made a delicious breakfast and the location up in the hills had a wonderful view with beautiful birds, a

rooms were clean, pool got the morning sun and lovely places to eat nearby

free breakfast was pretty good, with large servings

staff is really nice. location is nice too. no hot water good breakfast

i loved the hammock, and cabin. the customer service was excellent. clean with kitchen.

great location. so much to do there like zip line , hot springs , pool etc.

good breakfast

no air con in the gym

everything the staff the environment the food the spa the everything it was just breathtaking

perfectly, views to die for, amazing yoga room, gym, steam room, yoga classes, organic vegetarian vegan food to

the spa is exceptional and all staff are so loving, nurturing and professional

i was eating breakfast, lunch, and dinner and occasionally would have a glass of organic wine

we came for the remote location- so be aware it is a bit far from amenities great laundry service and

the staff was cordial and did our laundry

the view from the balcony was amazing, the garden area with pool really nice and the breakfast was good, too

beautiful location and welcoming staff, the pool view is incredible.

- the restaurant close by that some described is only open on weekends - there is no designated parking meaning

breakfast is a bit light and a real juice would have been appreciated

very friendly staff, the kitchen was super good and the menitied were very clean

the breakfast provided was delicious and served with genuine smiles

views are amazing and you can enjoy them throughout the property from the restaurant and pool to your personal

could have used some more sun umbrellas at the pool

we also use the laundry service

you can even pay for laundry service

breakfast was exceptional and we did laundry there for $3 per kilo (excellent price)

good laundry service too

the laundry service was excellent

the breakfast brought to the room was lovely

reached out to the hosts about how i could make coffee, they let me know that they could bring me breakfast and

breakfast you can choose

the only thing i could criticise is that breakfast wasn't included!

breakfast is good, wifi worked well

breakfast was not included.

it's outside of la fortuna noise and rooms are very nice. breakfast and personnel are very nice.

the breakfast was simple but yummy and it was included

the breakfast was repetitive every day but there were three options to pick from

the breakfast was good and we enjoyed the private trekking in the

breakfast was amazing

wifi was almost like we didn't have it

was fine at the restaurant; the local cleaning lady offered to do our clothes laundry for free (we accepted but

the restaurant, bedroom and the breakfast

breakfast in the morning was basic, but yummy and much appreciated

very clean rooms. the breakfast was very good.

- there was wifi - there was a tv

lodges are very spacious and have an amazing view on the rain forest - staff was helpful, laundry is very fast

laundry service inexpensive and done in 2 hours, which was great as we were travelling for a month

they do your laundry for a great price and the staff was incredibly

we didnt eat breakfast there or did our laundry cause there are plenty of cheaper options ins la fortuna

the laundry service was good but pretty pricey at $5/kg

we used the laundry service, perfect after almost two weeks of travel

kitchen not well stocked and no light (one ceiling light was burned out)hard to cook in had a few

they had a wine opener as part of the units kitchen supplies

we arrived to our room and the kitchen was so dirty

our suite is great, very comfortable, perfect sized kitchen,nicely fitted out, dining and lounge area

we needed to do laundry, and were offered the properties laundry facilities without charge

the free to use laundry room was great

has laundry facilities on site and a nice restaurant the owner recommended a few minutes drive up the

the care and the breakfast

and comfy rooms and a lot of nice extras: washing machine and dryer, kitchen, coffee, book swap,

they also helped with tours and also laundry

the staff was really nice and kids friendly

pool and spa areas were great!

the kids in the pool, zero respect to the other guests.

the pool tiles could use a facelift

the reasoning from the hotel was put your clothes inside the hotel room or give for laundry which costs 2

the wifi is really only good in the pool area, the main office was iffy.

convenient walk to town and lots of car parking

wifi was poor and kept dropping my phone constantly

beautiful garden and swimming pool, comfy rooms helpful staff and abundant, varied breakfast

good laundry service for 2000 colones per dry kilo

front desk clerk was very rude, the wifi did not work in my room (and i tried many ways to make it work), the

breakfast could be better the water tap in the bathroom was dirty no wifi in the room

lovely refreshing pool that was very underused

good breakfast

we booked lots of tours through them and they also helped us with laundry and booking taxis

laundry service came in handy and the location is ideal for tours and restaurants

the rooms were clean and spacious, the provided breakfast was delicious, the laundry service was easy and

they even returned money that they found in our laundry

your laundry can be done for you at $5 per kg, received mine the same day

the breakfast could have been more varied.

fantastic staff, so very kind, nice rooms , great pool, great breakfast, there's a kitchen you can use for

breakfast is good (4 options including traditional, american, pancakes and granola), the rooms and

very helpfull and friendly staff at the reception / good breakfast

in the morning we had breakfast outside in a

wifi wasn t great in our room, shower wouldn t work at random times throughout the day and if

there is a laundry service and the place is quiet and peaceful

came everyday and even did our laundry

15 walk to city, no fridge, stains after laundry service

excellent location. great value for money. friendly staff. great breakfast.

plenty of parking and feels rather secure

good laundry servive

bedding was nice and i enjoyed the froggy area! laundry service was a bonus

laundry service was also very quick

just worked fine: good location, nice premisses and room, pool for the kids, breakfast included, laundry service

there is a good laundry service too

we were not informed ahead, that the prices for breakfast and laundry didn t include the 13% tax, they were

the pool is really nice and the communal kitchen is well equipped

kitchen is big and clean, the room was spacious, big tv, fan and air conditioning, good bathroom

welcome, kitchen facilities very handy, good breakfast in the garden, away from the town

also the wifi signal was not great at times but to be expected in the

the breakfast is amazing and you get a free pass to hot springs

each day the owner makes a different type of delicious gluten-free cake for breakfast - highly recommended

free breakfast

great host great location free breakfast free hot springs ud83dude0a

breakfast was poor value with poor coffee and small scrambled egg + toast

breakfast is included but you are not allowed a choice of dishes despite there being items of the

bad breakfast

breakfast was simple but nice

breakfast consisted of a small scrambled egg and one piece of bread

is excellent, staff is friendly & helpful, breakfast is great, daily cleaning of the room, laundry service is

el laundry esta bien, 5$ por kilo

hotel provides laundry for 5

location, breakfast, ac, laundry service and team.. was great

wifi and air con both great

they will also do laundry for you for a small fee

laundry service was good and about the same price as the local laundromats

place in la fortuna with nice rooms, good breakfast, great location and lovely staff

not a real dislike but it would have beneficial to have some fruit for breakfast.

automatic light over the parking lot that penetrates at night the curtains when lit randomly throughout the

sorted laundry and transport for us

the laundry service was very fast

also there is a picture of a kitchen on booking

location, good kitchen appliances and very clean

wifi worked perfectly and there was a safe for my belongings

services proposed like laundry (9$) and the food is proportionally a bit expensive compared to what you would

suggestion i would have is maybe offer a free or cheap way to do laundry

laundry

staff, was mostly friendly, but could never answer my questions regarding local transportation, laundry service

reception happy to book activities and arrange laundry for you but we found at a slight premium so went into

there was noise of the laundry room behind our room

the hotel offered overnight laundry service at a reasonable price

we used all the facilities including the laundry service

nice plunge pool, helpful staff and good laundry service

good location, secure, free parking. breakfast was included

location was great and allowed us to walk to go eat or go to the convenience store and get our laundry done

restaurants and shops nearby, laundry a few blocks away

safe parking, laundry next to the hotel

a little laundry opposite got our washing back to us bone dry and neatly folded in about 8 hours

the staff, location and breakfast were absolutely amazing

the kitchen was dark and dirty with a charge to use the gas cooker

the bar at the 3th floor is great, good music and food and very nice view

that was flooded everyday with rain-view was blocked with roof and walls from adjacent buildings--wifi was

the first floor bar has an amazing view of the volcanoe

parking was in a locked lot about a block away

i think they may be effected by any laundry

i liked the staff, the laundry option, the tour options, the free shuttle bus, and the location

the laundry service is great too albeit

laundry was a bit on the expensive side and the clothes didn t come back that clean/smelling

location breakfast laundry service for 3$ per kg lots of lounging area

have laundry - washer and dryer but 25 usd for unlimited load, found it a tad expensive

they have a board outside the reception area with their recommendations in the area as well as laundry service

was some noise from within the hotel from the laundry etc but that s due to the room we had (#20)

location , close to all restaurants , shops , laundry

had the standard room which is located by the laundry room and the kitchen

is conveniently located (close to san jose) and truly pet friendly

they even accommodated us with an early breakfast because of our travel schedule

excellent breakfast

i loved the location and the pool was awesome

the restaurant serves a good breakfast and serves dinner 5 days per week, and lunch 3 days per week

pool was great and very relaxing, the kids had a great time and we were able to unwind

wifi was a little slow and spotty at times in our room

beautiful nature around the hotel, good breakfast.

the swim up bar is so handy

and you should be very conscious about snakes, do not live open the room doors and not live your kids alone

good value laundry service

there is a laundry service for 2,000 crc per kilo

can't close window in bathroom and no flyscreen, tv reception unusable, muddy car parking area, lighting in

the main road is pretty close and noisy. the wifi was not working in our bungalow (no 4)

showers didn t drain very fast, and the wifi can be very spotty

the perfumed laundry soap and no heaters

staff was wonderful they just need to buy some electric heaters and change there laundry soap!

hotel was not full) & the laundry was way overpriced

wifi was only available in the reception and the restaurant and it was not working for much of our

large clean rooms, a pool a bar with a pool table and a large restaurant

laundry services were quick and efficient with shirts nicely folded

helped me contacting transportation and activities info free breakfast across from the hotel

pool is great

the parking lot was full

wifi don t work in bathroom. location not center to town

we gave our clothes for the laundry and they just ruined my short that became red

you want to do laundry then you need to write everything down on a paper

was pretty disappointed with how expensive the laundry service was

finally, free parking

really liked the bungalows and the kids enjoyed the pool table

would've been nice to have a guest laundry facility at the property.

the pool is excellent

location so tranquil and beautiful breakfast every morning was delicious and plentiful the lady who cooked the

secure, easy walk to town, lovely pool and beautiful gardens

kids loved the pool and the wildlife