couldn t enjoy some relaxation time at the pool as a very large group of school children were running around

nice pool

was no wifi in our room, hot water in shower did not work, couldn t close the door of the room properly

definitely need updating & zipline ends to early in the day also wifi is very sketchy & sevice is extremely

there is a small swimming pool on site and activities available such as zip lining

also, we asked if we could do the laundry, and it was done for us (with payment) the same day

shower was cold, the wifi weak, there was a kitchenette without a sink, and a few things didn't work properly

nice staff, facilities, pool, views, kitchen (but no microwave), environment, ...

the kitchen and bathroom were both in excellent condition, which made the stay comfortable and

we extended one night in one of the bungalows by the pool

breakfast in the morning was also great

great massage at the spa and well marked trails around the

the chef made fresh breakfast, lunch and dinner

too remote and breakfast a bit sparse.

none -nature noises: a/c room machines, in-room refrigerator (i disconnected it), loud kitchen noises

nice pool

great artwork and quiet peaceful pool amd

no restaurant or bar as had been advertised

stay and the team do a great job to make you comfortable and it is right on the beach and the pool is great

laurie! clean and pool was great.

there are a lot of facilities for kids - pool, animation, kids room, etc

the bar and snack bar were excellent, the food, the premium staff, the premium restaurant

parking was hectic. maybe assign parking to guests?

like the property because all the activities are fun and it is great for kids and teenagers

plenty of secure parking if have a rental car

helpful staff - room changed due to wifi issue, helped flag down the bus for me.

one more rave about the family is that they found out that i am vegan and made me a special breakfast every

poor wifi , water leaking in rooms when raining .

secure parking

ad slow)

she is so helpful with tours, booking shuttles, recommendations, and did our laundry

laundry service very efficient and much appreciated after a couple of weeks of travelling

the host was amazing, she spoke perfect english, helped book taxis, book tours and did our laundry when requested

the common kitchen has all the equipment needed to cook whatever you want

amazing value for your money. shared kitchen lots of parking

they even offer a laundry service which we were grateful for

we also had our laundry done same day for $4/kilo

the cabins were very clean even offered laundry for a fee

there is available laundry service at $4/kg

the food was quite expensive, as well as other services (laundry 4 dollars per kilo)

for families with young kids with the pool in the centre of the hotel

little bit noisy at night right by the pool

lovely staff and nice breakfast

beautiful pool, hot tub, wonderful restaurant, bar

screaming kids at 8

amazing breakfast and really nice service

the safe parking near the rooms, friendly staff and the breakfast.

parking was difficult in small area and breakfast was taken at a table one metre from the car

friendly staff. secure parking. great breakfast. good ac.

friendly staff. secure parking. great breakfast. good ac.

the perfumed laundry soap and no heaters

staff was wonderful they just need to buy some electric heaters and change there laundry soap!

hotel was not full) & the laundry was way overpriced

it was colder here than we expected so we did not have a chance to use the pool and hot tubs but they were

there is a beautiful pool and spa area also with a bar, and monkeys and birds easily seen on the property

pool and parking too small.

staff is friendly and accommodated a late check out due to illness

i loved that breakfast (which was delicious by the way) was included

wifi in our room

wifi is not working well in the room, in some room it doesn't work at all

beachfront and pet friendly.

wifi was dependent on where you were sitting and is often sketchy

location and allows pet.

wifi kept failing, sheets full of white particles, spring beds were not really comfortable

the staff were lovely, really friendly, it had good wifi and a good room

the pool was amazing.

front, conveniently located on the westernmost point in puntarenas, awesome pool area, the beach across the

probably state of the art 30 or 40 years ago but now it is just a run down hotel with no bar no casino no

hotel probably state of the art 30 or 40 years ago but now it is just a run down hotel with no bar no casino no

breakfast was pretty bad

to top it all off, we even had the incredible experience of sharing breakfast with some curious monkeys

breakfast was delicious

many stairs to get to room, no pool

we heard it most in the morning when people were eating an early breakfast

we also loved the coffee bar in the room and the wonderful smelling soaps and lotions

he was very friendly and had a delightful breakfast for me ready for my early departure

the bus station, booked our tours and when we had to catch the bus at 04:00 he gave us a takeaway breakfast pack

was very helpful with trying to figure out my shuttle and helped make phone calls

parking was not very easy.

the wifi was fast and they offered a large beautiful breakfast every morning, which was included in the price

i got laundry done and it was ready by checkout the next day which as great

loved the affordable laundry service and guided tour

the laundry in particular was a bit excessive with a per-item system of ~ $1 per item - we paid 10$ for

for breakfast you have a wide variety of choice and the

the in room kitchen could use a few more cooking items. (cutting board, bowls)

i wish i remembered the other waiters and bar tenders , they were all

to the right off the parking lot, there is a private reserve called aqouti, which we saved for the last day

how much we are paying could have used more amenities in the kitchen and bathroom

plus, the open air dining area and bar are a great place to relax and soak up the views after a day of hiking

great breakfast

perfect location, rooms are very spacious and clean, beautiful sunsets and very good breakfast

the sunsets from the cabin bar down to the coast were absolutely amazing

free breakfast that was outstanding

wifi only worked in the lobby, not in the room. long walk to the room.

two for one cocktails in the bar for happy hour

they took care of our laundry and helped book all our activities

we used laundry service, which was very good and compared to other places relatively cheap

offered a laundry service which was great

breakfast was huge and delicious, rooms were nice and clean

wonderful owners and staff. the best breakfast ever. lots of birding.great stay.

wifi is really bad, no connection, the laundry is very expensive

location and facilities are good. there's a small gym and nice trails to explore.

wifi is spotty initially and then it got better

to do when it rains and wifi in room not good swimming pool was freezing cold as it was raining so couldnt even

there is a lot of parking available if you ve rented a car

owner was helpful in arranging transport and laundry. pleasant stay for the price

(we had a car) nice breakfast

staff, room and breakfast was great. i had a nice stay.

best wifi we had in cr

the room was really clean, the wifi was great, and you had everything you d need for a short holiday

staff even put up hotel laundry outside my villa window

the grounds are meticulously maintained, with off-street parking available

good parking

parking is kind of small but we had no issue finding a spot

we weren't able to find much english/american television, but the wifi is strong enough to stream your movies

owners - they allowed for a late check-in in the middle of the night after my flight, very quick laundry service

since we traveled in la fortuna before coming here they also helped with quick laundry, dried and folded for

personalized services (5/5): marta's assistance with laundry services at a nominal fee showcases the hotel's

some noise from bar opposite, but didn't bother me, may bother some

the breakfast was delicious and sufficient

good breakfast and dinner, view from room

wifi didn't work in our room, and there was no jacuzzi/hot tub (listed on the booking

basic breakfast

parking is devided over four different levels with different road entries

were great, the lodge itself and the views were beautiful, the breakfast was great, the spa was wonderful, and

were very accommodating and tried to help/please us - front desk, breakfast servers and bar tender

were very accommodating and tried to help/please us - front desk, breakfast servers and bar tender

the first room they gave us was right accross from the laundry room, again staff talking loudly plus the washing

great room, location, breakfast. humble and gracious staff.

we asked to move rooms as with kids the ground floor rooms are much better, they can run free around the large

lovely hotel, loved the playground for the kids and the gardens/landscaping

great breakfast and parking close to rooms

very helpful organising a trip and with sorting out the laundry

lacks secure parking is only downside and no fan however room remained cool on our nights there

slot to avoid interaction with other guests there is a kitchen for your use to make meals and the wifi works

the parking was on the street rather than at the hotel as we had been told, which was disappointing

clean spacious modern rooms with hot showers, strong wifi, access to kitchen and friendly staff.

great job on our laundry ($12)

very helpful in setting up visit and guide to monteverde park, transfer to manuel antonio, and my laundry

sized, clean, and comfortable apartment that is well equipped with a fridge and kitchen/dining area

convenient parking right is in front of the building

is a nice place, it's a mountain lodge with all you need, a small kitchen and a counter for breakfast, also a

a well-stocked mini bar gave us some snacks to fuel our afternoon hike through the aguti reserve (ticket

breakfast is included and is way above the average you find in the area

too many great things to list but food, drinks, evening activities for adults and kids, recommendations for

in any bookings or questions you have small resort feels personal great room and amenities decent breakfast

food is good, people is nice with mini bar free service

laundry performed at your own risk

used laundry service

20 a bag laundry service was really helpful

helpful laundry service

breakfast is amazing, staff is always there to support you with any kind of request, rooms are

other then that: beautiful location, easy day trip handling, expensive laundry, food outside the compound

and to top it all off, the laundry is extremely expensive (example: 1 sock = $1, 1 sweatshirt = $6, 1 tshirt

the laundry service was good and efficient but a little on the expensive side

there is no wifi at the unit

wifi is really only good in the main lobby

we made use of the reasonably priced laundry service - very efficient

laundry service couldnt get one of my t shirts clean

good restaurant with a big choice of good wines staff very helpful, the laundry service is fast and the massages

a great small house for the kids to play in too

staff, good amenities, pool and jacuzzi are great, ac and wifi in the room

room next to the kitchen area , right next so heard breakfast

room next to the kitchen area , right next so heard breakfast preparations

it is a house with reception, kitchen, breakfast room and rooms all in the same living room

very nice staff. owners - older couple, very helpful. good breakfast. clean room. easy parking.

breakfast was great, friendly staff who doted on our children, strong wifi, clean rooms, no bugs, great view

breakfast wrapped our stay well and the value for all we received was excellent

plenty of parking

only complaint was that the wifi was not working in our room the first day of our stay

there is free parking area

rooms are big, amazing views, good breakfast, good wifi

we changed rooms, we gave our clothes to the laundry

breakfast

while we are there, the spa is not ready

parking next to the door

breakfast was great, including the tuna omelet

laundry is expensive

the surprises and snacks were very appreciated by the kids

we saw wildlife, the kids had a slide/ play area, the hot tub at night was amazing and the tent was so cozy

we had an amazing view, beautiful and comfortable accommodations and a mini bar that was included in our stay

we cooked our own food and even used the bar b q grill on site

town,and the best soda in the town la amistad value is the best,you have a common kitchen,laundry service

they provide laundry service, only $3 for 1 kg

room size, bathroom, laundry service

amazing pillows!! convenient laundry. very affordable

comfy bed, great wifi, clean, large shower, modern and new, very helpful staff who organised my tours at cheaper

fresh and tasty breakfast

the free breakfast was delicious

very good hotel with very comfortable room and bed. the breakfast is nice .

the cleaning could be better. the bedspread was dirty. wifi was not very good.

amazing and personal attitude from christina and camila! great location! awesome breakfast :-).

staff were incredibly friendly and helpful with booking tours, leaving luggage, laundry

staff were all excellent and helped with tours, transfers and laundry

the location was ideal and the hosts gave us great recommendations for restaurants, laundry and more

our host is very nice and informative, helps us with laundry for only$9

laundry service works great: drop off in the morning and it is ready in the afternoon

her breakfast was unmatched on our trip to cr

good location and a standard but very tasty breakfast

all wood, very nice and clean, friendly staff and very good breakfast.

a little but she is very accomodating and helpful and provides great value accomodation and a breakfast is

friendly staff, good breakfast

i thought the cost for laundry was a little high at $5 per kilo.

everything including booking activities, transport, recommending great places to eat and even laundry

for about 30$ you get a quite and spacious clean room with a great hot shower and a good breakfast

and the included breakfast was really good

such a good price for simple and spacious rooms with nice breakfast and exceptionally nice and friendly hosts

great laundry service

location, attentive staff (including a very efficient laundry service) and beautiful

location quick laundry service big room

and cleaning staff were very very helpful and the speed of the laundry was incredible

i know that we could have availed of laundry services from them but we wanted to do our own

she helped me book my transportation l, as well helped me do my laundry

garden, good laundry service, excellent breakfast, host did a great job of explaining how to use the hot water

laundry is done very quickly for 10$ per kilos

we also had our laundry done through the hotel - i'm sure we could have gotten a better price if we'd taken it

we used their laundry service

they also handled our laundry for us

it is a bit rustic. it would have been great to have laundry facilities due to the rain there.

had laundry done and was told 24$ in total which would equate to around 16,000 colones (based on the

sofia and her parents helped us with everything, including help arranging a night tour and laundry services

also laundry service available for a reasonable price

thank you for doing our laundry with a discounted price

it was very nice to have my laundry done at such a low cost

also provided a fast and affordable laundry service which was great for the end of my trip

a fan in the room would be great! lower laundry prices

accommodation with perfect service - laundry, hairdryer etc

our room was smallish but had everything we needed and we had laundry service provided in a convenient

really appreciated the laundry

no proper laundry service

the breakfast was beautiful, food fantastic and overall environment/culture of the property very

parking was a challenge - need to back up to get out

tony helped me evaluate the spanish language junk messages on my phone and helped us get laundry service

even before we got there she offer us breakfast and laundry service (with extra pay but totally was worth it)

she even booked our dinner reservations and managed our laundry service

they washed and dried our laundry daily for a fee of us $5 or $10 depending on the size of the bag

the lady at the reception was super lovely and helped us with laundry and excursions

jose did some laundry for us overnight which was appreciated

breakfast was tasty

a steep and bad road (even for walking) - parking was a bit confusing

the breakfast was delicious and the best we ve ever had while traveling

staff were extremely helpful, rooms very clean and a great breakfast

room,good breakfast, most friendly and helpful staff, nice bathrom a d shower, good location, parking, a d

landscaping and breakfast

in a nice quiet area only a short walk away from the city center, parking available, good breakfast selection

the breakfast was delicious and the attention to customer service was brilliant

everything was perfect. very friendly staff. excellent breakfast.

they have free parking and an extra service for laundry that was very useful

breakfast was good, room is nice, albeit without ac. for monteverde good in terms of pricing.

have a little restaurant/bar and parking right in front

the complementary breakfast was a real meal made fresh

they have free parking and an extra service for laundry that was very useful

reasonable laundry service

good breakfast

breakfast and dinner were over the top, everything homemade and very delicious

the balcony looked like a kids crib, it has a few to an abandoned construction place

no fridge in the room not great wifi

the resort itself is in the heart of a beautiful forest and we enjoyed the place, the pool and the jacuzzi

the swimming pool is sparkling and very clean indeed

very good service and breakfast

the pool was clean and at a lovely temperature, cool enough to be refreshing but warm enough not to

the staff is extremely helpful, they arranged our rafting tour and later allowed us a late check out so we

only suggestion is a self-serve laundry

- ana - made huevos rancheros to order at breakfast, really everyone

they were always willing to help and were amazing with our kids

fireplace in the casitas - very nice for kids even when they'

fireplace in the casitas - very nice for kids even when they'

excellent wifi everywhere

breakfast was good

couldn't have asked for friendlier hosts :) giovanni provides you with his homegrown coffee for breakfast which

villa had a basic kitchen unit in it (sink on an island, a grill, and a refrigerator) but there was no cutlery

kitchen area in the room is not very useful

our 24 yo son loved riding the bike park trails while we lounged by the pool all afternoon

pool was great for lounging and food was incredibly good

could have used some more sun umbrellas at the pool

the place with its unbelievable view, the stylish apartments, the amazing kitchen, the staff

very friendly staff, the kitchen was super good and the menitied were very clean

oh yes, laundry bag $25 every other hotel we stayed was $10

alejandro one of the owners and staff in the restaurant was- helpful, fun and always available laundry is on

lovely breakfast and cheerful

the breakfast was great

easy place to be with kids

breakfast was excellent, served with a big smile and you could tell good hygiene was being

super nice and friendly staff, very helpful and breakfast was delicious.

they manage the noise and the plantings and pool are beautiful

breakfast included served by pleasant staff

nice breakfast included

safe and clean, with an amazing breakfast

the breakfast had many healthy options and was abundant

the breakfast was good and we enjoyed the private trekking in the

the breakfast was simple but yummy and it was included

location was right next to the arenal waterfall. breakfast as decent, wifi in the room was good.

good laundry service for 2000 colones per dry kilo

the breakfast was good with different kind of options

awesome experience, i love the place. the wifi does not work for a wfh environment.

very friendly and helpful staff and delicious (hearty) breakfast

good and fast wifi

they also helped with tours and also laundry

very safe place, car parking just few meters from the room

it is best to have your own transport, there is parking on site

breakfast was delicious

location with a big parking (convenient if you arrive by car) and it the middle of nature with dozens of birds