well equiped gym, nice pools, bars and restaurant

we had a couples massage at the spa and it was relaxing with river in the background

breakfast was short of options, but the food was good!

they can improve the breakfast

well equiped gym, nice pools, bars and restaurant

free breakfast

i rate the hotel a 9 from 10, because of the breakfast (there is not buttercream, neither sourcream or any

no wifi

breakfast was very nice

wifi issue. no cereals or chocolate for the breakfast.

good wifi and big

the pool was small, there was no amenities, the price of the room is over the top for what it offers

seems like a more expensive mothel, the parking lot had few lights

secure off-street parking

parking safe and secure

there was a kitchen in bungalow, but no cutlery

was a kitchenette in our cabin with a fridge, hot plate and coffee machine but the only dishes provided

staff is really nice. location is nice too. no hot water good breakfast

missing cutlery in the kitchen

missing cutlery in the kitchen

the tamal with the breakfast was the best i've ever had. the staff were great and very funny.

safe and secure parking

she made us an early breakfast and drove us down to the car station and gave us some cookies for our trip

great breakfast, nice hosts, comfy and tidy room

the facilities were in great condition and breakfast was nothing short of amazing - the staff was incredibly

odor on room 13 and all around the first floor laundry/ electrical room noises in the early morning no breakfast

ordinary breakfast in the nearby buffet

underwhelming breakfast that took so long

on room 13 and all around the first floor laundry/ electrical room noises in the early morning no breakfast on

breakfast was awesome

was fine at the restaurant; the local cleaning lady offered to do our clothes laundry for free (we accepted but

breakfast was fine at the restaurant; the local cleaning lady offered to do our clothes laundry for

staff, clean facilities, great breakfast

nice cabins, perfect location for us, very good breakfast and good local restaurants next door

great place, we enjoyed our stay! amazing staff and breakfast, highly recommended!

pool is large and covered, the jacuzzi is hot, the staff are very accommodating, cabin is large and

quiet and nice spa, swimming pool, friendly staff and beautiful lodge, i was happy stayed 3 nights here

but we had a kitchen

i the breakfast was delicious ud83dude0b and good service

we really liked the place, view, rom, pool, whirlpool, sauna, staff, animals, etc.

-parking available -wi-if available -owner was nice

very friendly staff, great location, traditional breakfast

the breakfast was quite big, and they were ready to replace the eggs with fruits, for the vegan that i

that said, the wifi was poor, both in ability to connect and in strength

hotel had enough parking spaces

the breakfast brought to the room was lovely

reached out to the hosts about how i could make coffee, they let me know that they could bring me breakfast and

a bit cold in the rooms. meals and laundry service are pricey.

now they have wifi

amazing team , great location & breakfast

breakfast is simple traditional costa rican style but delicious

very nice and quiet place for birding friendly personal and owner good breakfast and dinner

food breakfast was oke and they have their own tilapia

the rooms were amazing at night and the natural pool was great!

pool, local produce, unique rooms, great people, lots of wildlife (frogs, birds etc

breakfast was good

the natural pool was fun, but the whole area could use some love (broken chairs

we only ate breakfast in the cabin but it had a kitchenette with fridge etc

breakfast included in price

breakfast too early

breakfast in the restaurant is nice with a great view

the two bedroom cottage (one double and one twin bedroom - with well equipped kitchen, dining table and chairs

very good service and breakfast

the resort itself is in the heart of a beautiful forest and we enjoyed the place, the pool and the jacuzzi

nice vegan breakfast

the pool was clean and at a lovely temperature, cool enough to be refreshing but warm enough not to

the parking at the rooms is a bit tight in many places

a basic breakfast is included

started to clean the restaurant windows during the breakfast which was loud and disturbing the peace of the

breakfast could be better

only ones staying (off season) and robert took good care of us in the morning and made us a good breakfast

breakfast was very good

only suggestion is a self-serve laundry

breakfast buffet offered many choices views were spectacular when clouds lifted enjoyed the trails

flora and fauna) - delicious food - clean room - friendly and helpful staff - granola at breakfast

love a sauna or something like this, the restaurant was wonderful but a bit pricey, need snack bar where one

hideaway location , high quality guides , great reception team. breakfast superb.

the staff was cordial and did our laundry

we came for the remote location- so be aware it is a bit far from amenities great laundry service and

wifi and cellphone service did not work at all during our 2 night stay

- nice cabins - lovely and helpful staff - pool with so nice views - lovely big garden - very good starting

although we didn't get a chance to use it during this trip, appreciate the hot plate and kitchen supplies in

we had no issues with meals and breakfast despite being vegetarian

the setting is beautiful and it has a small pool to cool off in

breakfast and evening were delicious

the pool was a nice place to relax and cool off

we had breakfast every morning by the pool and hearing the birds sing

alejandro one of the owners and staff in the restaurant was- helpful, fun and always available laundry is on

oh yes, laundry bag $25 every other hotel we stayed was $10

the pool was a really cool set up with half cold and half warm water

they even have a floodlit football pitch by the restaurant for the kids to play at

the restaurant and bar area was a long walk up a steep hill

amenities could have been better for the price (no pool)

my kids loved wandering the small trails and visiting the pets, cows, chickens and donkeys around

neat little playground for young kids

good quality of wifi

the wifi did not work in the room

wendy also helped us with laundry which was so kind of her

wifi is only available in the family house (there is a strong signal there)

com was not correct (it was described to be much larger, 2 bathrooms, 3 bedrooms, good kitchen

* peaceful private setting * spacious * minimal insects despite open design * well equipped kitchen

the hightlight for our kids was the frog tour

the hotel has a 2-3 hour laundry service with very reasonable prices, which is of great value as any in-room,

i had some laundry done and it came back a bit damp which was annoying as coat a lot of money.

wifi coverage is spotty

breakfast was included and was very tasty

the kids utilized the regular pool which was a pretty area and clean with nice lounge chairs

laundry service sure to get your whites returned grey

pool was very nice

the pool just makes it really special, what a place to watch the sun rise

lovely rooms, pool, grounds and staff. really enjoyable couple of days.

parking a bit far from the room. not a big problem.

no laundry

the pool and the gardens made our stay amazing

nice staff , silent space, good view, swimming pool nice place, good wifi.

is no breakfast, even for purchase as advertised

amazing views from the pool

the cabin was spacious, with a well equipped kitchen, table and chairs for seating

no wifi

hot water even in a mountain accommodation where it was cold outside, no wifi, bed wasn't so

room close to pool and laundry services - don t book 433 if you want a peaceful stay

wifi didn t work and we had cockroaches but this is kind of normal in this country

the pool was divine

miss everything that the hotel gives you - the animals area, la paz waterfalls and the amazing pool and hot tub

the peacefulness of the property staff friendly , beds massive and rooms gorgeous loved the trout bar and catching

the free to use laundry room was great

has laundry facilities on site and a nice restaurant the owner recommended a few minutes drive up the

we needed to do laundry, and were offered the properties laundry facilities without charge

the breakfast is that of travel commercial content

was wonderful and in a beautiful outside kitchen area with lots of birds to watch

too many cow pies on the hiking trails laundry wasn t available for free

common spaces with fireplaces and books for reading, hanging out, playing pool, were a bonus

the facilities were beautiful with every detail planned- great kitchen, short hiking trails with rain boots

no place to store the belongings, had to live off the suitcase, poor wifi speed and signal strength except near

kids enjoy a play room

the breakfast is very delicious

nice location with fresh air in the mountains; good breakfast and helpful staff

great breakfast

the owner was very friendly and prepared a delicious breakfast

breakfast was super tasty

wifi wasn t great in our room, shower wouldn t work at random times throughout the day and if

in the morning we had breakfast outside in a

more sunbeds by the pool so that all guests could relax comfortably

garden, the pool, the breakfast outside in the garden

breakfast was fantastic

the breakfast could have been more varied.

the rooms were clean and spacious, the provided breakfast was delicious, the laundry service was easy and

they even returned money that they found in our laundry

your laundry can be done for you at $5 per kg, received mine the same day

laundry service came in handy and the location is ideal for tours and restaurants

we booked lots of tours through them and they also helped us with laundry and booking taxis

good laundry service too

and there is a great laundry service, you can bring and pick up the laundry on the same day for a very small

you can even pay for laundry service

breakfast was exceptional and we did laundry there for $3 per kilo (excellent price)

we also use the laundry service

we were not informed ahead, that the prices for breakfast and laundry didn t include the 13% tax, they were

the shared kitchen was great

amazing breakfast quiet location eco friendly outlook netflix for the kids

and helpful staff, lots of birds, friends people around, supermarket in walking distance, ok parking

good breakfast and very nice and helpful family

breakfast was not included.

breakfast is good, wifi worked well

the only thing i could criticise is that breakfast wasn't included!

breakfast you can choose

wonderful hotel with beautiful garden and a view on arenal volcano. very good breakfast.

the reasoning from the hotel was put your clothes inside the hotel room or give for laundry which costs 2

the pool was sparkling clean and heated

the breakfast was good and the daily juices at breakfast were amazing

beautiful garden and swimming pool, comfy rooms helpful staff and abundant, varied breakfast

the breakfast was delicious (eggs, pinto gallo, pancakes, fresh fruits

15 walk to city, no fridge, stains after laundry service

there is a laundry service and the place is quiet and peaceful

came everyday and even did our laundry

beautiful gardens & grounds w/pond & i loved swimming in the fabulous huge olympic-style pool, by far the best

nice big open spaces, parking and great service

efficient laundry service

laundry services were available, too

can get laundry done

breakfast had lots of choices

there was no wifi nor phone coverage in our room

you want to do laundry then you need to write everything down on a paper

we gave our clothes for the laundry and they just ruined my short that became red

was pretty disappointed with how expensive the laundry service was

it's quiet, it's not noisy or full of kids

really liked the bungalows and the kids enjoyed the pool table

we didnt eat breakfast there or did our laundry cause there are plenty of cheaper options ins la fortuna

laundry service inexpensive and done in 2 hours, which was great as we were travelling for a month

lodges are very spacious and have an amazing view on the rain forest - staff was helpful, laundry is very fast

they do your laundry for a great price and the staff was incredibly

the laundry service was good but pretty pricey at $5/kg

good laundry servive

especially alison the receptionist always very friendly she went the extra mile to help us with laundry, advice

just worked fine: good location, nice premisses and room, pool for the kids, breakfast included, laundry service

laundry service was also very quick

there is a good laundry service too

a little laundry opposite got our washing back to us bone dry and neatly folded in about 8 hours

safe parking, laundry next to the hotel

location was great and allowed us to walk to go eat or go to the convenience store and get our laundry done

restaurants and shops nearby, laundry a few blocks away

wifi is good

of the volcano and church, wifi was available, free breakfast was great with hot food, available parking about

nice roof top bar. parking available in a lot nearby. breakfast was ok.

free secure parking

staff was very friendly and helpful good location rooftop bar with nice view on volcano

location is good. the price i paid was value for money. wifi was decent.

they will also do laundry for you for a small fee

laundry service was good and about the same price as the local laundromats

breakfast was great

very big kerb to get onto parking area which scrapped the car underneath

value for money, parking spot on site and good location

hotel provides laundry for 5

is excellent, staff is friendly & helpful, breakfast is great, daily cleaning of the room, laundry service is

location, breakfast, ac, laundry service and team.. was great

el laundry esta bien, 5$ por kilo

we all enjoyed our stay and the pool

free breakfast

each day the owner makes a different type of delicious gluten-free cake for breakfast - highly recommended

great host great location free breakfast free hot springs ud83dude0a

the breakfast is amazing and you get a free pass to hot springs

breakfast consisted of a small scrambled egg and one piece of bread

breakfast was simple but nice

good breakfast served at the bar in front of the street

bad breakfast

breakfast was poor value with poor coffee and small scrambled egg + toast

would've been nice to have a guest laundry facility at the property.

the pool is excellent

clean rooms, nice pool and great breakfast but the staff were incredible

big and clean rooms, good breakfast, swimming pool.

clean rooms, nice pool and great breakfast but the staff were incredible

they also helped with tours and also laundry

before leaving, would be excellent especially with children, our guide was quite good with the kids on the tour

the staff was really nice and kids friendly

the pool was nice with a bar and several hot tubs

pool and hot tubs were magnificent

location , close to all restaurants , shops , laundry

laundry service right across the street

was some noise from within the hotel from the laundry etc but that s due to the room we had (#20)

the staff took care of everything we needed, including doing our laundry

in the night it was quite noisy, probably because of the laundry/washing machines

the laundry service was very fast

sorted laundry and transport for us

frumpy furniture, kitchen in room cannot be used, noise from street

wifi worked perfectly and there was a safe for my belongings

wifi wasn't that good

64 dollars for a couple items of laundry

spa was amazing

said the mini bar was complimentary and i should take advantage of it, then they had a sign which i didn t

had to walk to reception to order room service

, they will pack a little box breakfast for you, just like your mother would

desk manager was excellent at suggesting tours and arranging whatever you needed, he even got our laundry done

staff, clean rooms and bathrooms, great breakfast and super helpful with booking a tour and laundry

laundry was a bit on the expensive side and the clothes didn t come back that clean/smelling

it rained all the time, clothes could not dry (good thing they have good laundry service), it would be usefull

location breakfast laundry service for 3$ per kg lots of lounging area

think if someone left all their laundry soggy and damp for days

reception happy to book activities and arrange laundry for you but we found at a slight premium so went into

suggestion i would have is maybe offer a free or cheap way to do laundry

towels smell a bit gross like laundry you left wet for way too long before drying it

laundry

we used all the facilities including the laundry service

nice plunge pool, helpful staff and good laundry service

there was noise of the laundry room behind our room

the hotel offered overnight laundry service at a reasonable price

limited parking available

wifi is good too

the grounds were amazing with a pool, a playground, and a walk through the gardens

great views, lovely grounds. good shuttle service and friendly staff. nice breakfast included.

we were welcomed at breakfast by luis and his colleagues, who not only made us discover a delicious traditional

view, perfect breakfast, very nice people working here, the kids loved luis in the restaurant

good laundry service for 2000 colones per dry kilo

very friendly and helpful staff and delicious (hearty) breakfast

front desk clerk was very rude, the wifi did not work in my room (and i tried many ways to make it work), the

pool a few steps away

breakfast is good, and the staff were very pleasant

they let us do our own laundry, let us hang at the pool all day after checkout as our flight wasn t until

and spacious, even with kitchen, washing machine and dryer so we could do our breakfast and laundry there

though we didn't use it, the kitchen was really well equipped with nice appliances and a washer/dryer

beautiful location. hosts were very accommodating. homemade breakfast

the kitchen could have been better stocked with a wider range of cookware and crockery.

good value laundry service

there is a laundry service for 2,000 crc per kilo

wifi in room, bathroom in bad condition (definitely needs upgrades), too much road noise if room is

stunning view of the volcano from the pool

private parking available in from of the room

spa treatment was rushed and not lux, dining staff picked up cutlery not from the stems but from

breakfast was perfect

the breakfast had many healthy options and was abundant

the restaurant made a wonderful breakfast, fresh, not buffet, and in the evenings a very nice dinner

safe and clean, with an amazing breakfast

location was right next to the arenal waterfall. breakfast as decent, wifi in the room was good.