odor on room 13 and all around the first floor laundry/ electrical room noises in the early morning no breakfast

breakfast was awesome

com offers the hotel with breakfast but at this moment no breakfast is offered the representative at the hotel

underwhelming breakfast that took so long

you eat breakfast in a car parking lot while some of the other guest have their engines running and fumes go

there should be wifi by the pool area.

situated in the midst of a forest and yet luxury is only 5 minutes from the lodge: swimming pool, jacuzzi, sauna

there is no real restaurant and bar and the beakfast was rather simple

of nature from the room, pleasant and helpful staff, ok breakfast, good parking space, nice microwave and fridge

but we had a kitchen

parking safe and secure

delicious custom cooked breakfast served on a lovely patio

good wifi and big

close to the town, but the place is quiet. good breakfast, good space on the parking lot.

my room was exquisite - windows overlooking the beautifully landscaped grounds and pool with cascading waterfall

the tamal with the breakfast was the best i've ever had. the staff were great and very funny.

she made us an early breakfast and drove us down to the car station and gave us some cookies for our trip

safe and secure parking

free parking is a big plus

the facilities were in great condition and breakfast was nothing short of amazing - the staff was incredibly

when booking the hotel it stated they had wifi but when we arrived there was no wifi anywhere in the property

the wifi wasn't the best from the room but worked well in the restaurant

and the free included breakfast is fantastic

there were also ants all over the kitchen countertop

maintenance of property, not a welcoming room, very sparse furnishings, minimal equipment in the kitchen

pools and breakfast

excelent breakfast

excellent breakfast (included) and dinner (great value) in the restaurant

pool, wasnt that clean, but again for a spring thermal water, i guess it was normal.

after the massage, the spa staff gave us complimentary cocktails which were a nice detail

was fine at the restaurant; the local cleaning lady offered to do our clothes laundry for free (we accepted but

very kind host & amazing breakfast

great place, we enjoyed our stay! amazing staff and breakfast, highly recommended!

nice cabins, perfect location for us, very good breakfast and good local restaurants next door

well i do not like the wifi to poor, no good reception in my room. ud83eudd2d

the parking at the rooms is a bit tight in many places

the swimming pool is sparkling and very clean indeed

nice vegan breakfast

the staff is extremely helpful, they arranged our rafting tour and later allowed us a late check out so we

the resort itself is in the heart of a beautiful forest and we enjoyed the place, the pool and the jacuzzi

nothing in the kitchenette except mugs and glasses; no plates or silverware, coffee filters or anything else

missing cutlery in the kitchen

very quiet and peaceful good hot springs and pool the restaurant in the area is good!

was a kitchenette in our cabin with a fridge, hot plate and coffee machine but the only dishes provided

they prepared us some take-away breakfast as well, since we had to leave early that day

-parking available -wi-if available -owner was nice

that said, the wifi was poor, both in ability to connect and in strength

very friendly staff, great location, traditional breakfast

the breakfast was quite big, and they were ready to replace the eggs with fruits, for the vegan that i

hotel had enough parking spaces

oh yes, laundry bag $25 every other hotel we stayed was $10

alejandro one of the owners and staff in the restaurant was- helpful, fun and always available laundry is on

the pool is lovely, and the breakfast and restaurant food is delicious

everything was great. super nice staff, beautiful rooms, great pool and spa area. we loved it!!

they even have a floodlit football pitch by the restaurant for the kids to play at

pool is nice and cold after a warm day

the setting is beautiful and it has a small pool to cool off in

hotel has wifi, but we had a problem receiving the signal in our room, so if we wanted it, we would need to

the food was delicious, the pool area was beautiful and relaxing, and the natural surroundings made the place

couldn't have asked for friendlier hosts :) giovanni provides you with his homegrown coffee for breakfast which

only suggestion is a self-serve laundry

hideaway location , high quality guides , great reception team. breakfast superb.

breakfast was amazing delicious, locally sourced food we really enjoyed the night

more activities for kids

breakfast buffet offered many choices views were spectacular when clouds lifted enjoyed the trails

the breakfast brought to the room was lovely

reached out to the hosts about how i could make coffee, they let me know that they could bring me breakfast and

i had some laundry done and it came back a bit damp which was annoying as coat a lot of money.

the hotel has a 2-3 hour laundry service with very reasonable prices, which is of great value as any in-room,

the kids utilized the regular pool which was a pretty area and clean with nice lounge chairs

diego has been a great host and took us for a 2-hour ride in the jungle with the kids

bryan showed us to our 2 bedroom villa with a plunge pool

no laundry

compact and everything you need. kitchen was very good and well equipped. nice surroundings.

is no breakfast, even for purchase as advertised

there was no breakfast and no close by restaurants and the rooms were smack at a road

nice staff , silent space, good view, swimming pool nice place, good wifi.

a bit cold in the rooms. meals and laundry service are pricey.

very nice and quiet place for birding friendly personal and owner good breakfast and dinner

we enjoyed watching the wildlife from our breakfast table - coatis, agouti, black guan and countless hummingbirds

amazing team , great location & breakfast

now they have wifi

the two bedroom cottage (one double and one twin bedroom - with well equipped kitchen, dining table and chairs

breakfast included in price

breakfast in the restaurant is nice with a great view

and one twin bedroom - with well equipped kitchen, dining table and chairs, sitting room with fireplace and

lovely location, amazing views, great trails. friendly, helpful host and great breakfast.

breakfast was very good

a basic breakfast is included

the hotel would also benefit from a pool area with outside seating and perhaps a spa facility

on the final morning we had breakfast and rolando came over to advise us on our next destinations and also

started to clean the restaurant windows during the breakfast which was loud and disturbing the peace of the

they prepared breakfast outside and they are trying to make your stay as nice as they could

food breakfast was oke and they have their own tilapia

restaurant and natural pool are some distance away from the main hotel

the natural pool was fun, but the whole area could use some love (broken chairs

environment, the natural pool and the possibility of walking in the forest of the property

wifi wasn t great in our room, shower wouldn t work at random times throughout the day and if

breakfast is good (4 options including traditional, american, pancakes and granola), the rooms and

the room was huge, comfortable bad, good shower and fine breakfast

family run property with a beautiful garden and pool

very helpfull and friendly staff at the reception / good breakfast

breakfast was fantastic

the rooms were clean and spacious, the provided breakfast was delicious, the laundry service was easy and

they even returned money that they found in our laundry

your laundry can be done for you at $5 per kg, received mine the same day

laundry service came in handy and the location is ideal for tours and restaurants

we booked lots of tours through them and they also helped us with laundry and booking taxis

and there is a great laundry service, you can bring and pick up the laundry on the same day for a very small

we also use the laundry service

breakfast was exceptional and we did laundry there for $3 per kilo (excellent price)

the laundry service was excellent

you can even pay for laundry service

we were not informed ahead, that the prices for breakfast and laundry didn t include the 13% tax, they were

the breakfast was simple but good. good value. good beds. good size apartment. lots of parking.

location, breakfast, staff, kitchen. highly recommend.

large common area and kitchen with many appliances

-delicious breakfast -really nice and helpful staff -ac in the room -swimming pool -parking lot

breakfast buffet could be improved.

the breakfast was also great and a very nice touch each morning

breakfast is good, wifi worked well

wonderful hotel with beautiful garden and a view on arenal volcano. very good breakfast.

breakfast was not included.

the reasoning from the hotel was put your clothes inside the hotel room or give for laundry which costs 2

slow wifi.

wifi was poor and kept dropping my phone constantly

poor wifi, small room, no sitting area next to the room.

the wifi is really only good in the pool area, the main office was iffy.

came everyday and even did our laundry

15 walk to city, no fridge, stains after laundry service

there is a laundry service and the place is quiet and peaceful

the pool was okay but we didn t need it:)

very friendly staff. good local breakfast. good wifi

efficient laundry service

can get laundry done

laundry services were available, too

the breakfast is very nice too

breakfast was great

they do your laundry for a great price and the staff was incredibly

laundry service inexpensive and done in 2 hours, which was great as we were travelling for a month

the laundry service was good but pretty pricey at $5/kg

lodges are very spacious and have an amazing view on the rain forest - staff was helpful, laundry is very fast

we didnt eat breakfast there or did our laundry cause there are plenty of cheaper options ins la fortuna

you want to do laundry then you need to write everything down on a paper

we gave our clothes for the laundry and they just ruined my short that became red

was pretty disappointed with how expensive the laundry service was

really liked the bungalows and the kids enjoyed the pool table

there is parking lot for free in the hotel, swimming pool and jacuzzi

bedding was nice and i enjoyed the froggy area! laundry service was a bonus

there is a good laundry service too

laundry service was also very quick

laundry was

good laundry servive

restaurants and shops nearby, laundry a few blocks away

location was great and allowed us to walk to go eat or go to the convenience store and get our laundry done

safe parking, laundry next to the hotel

a little laundry opposite got our washing back to us bone dry and neatly folded in about 8 hours

location breakfast room swimming pool

they will also do laundry for you for a small fee

laundry service was good and about the same price as the local laundromats

the free breakfast options were great

not a real dislike but it would have beneficial to have some fruit for breakfast.

breakfast was great

breakfast was included with multiple options

it has a bar on the upper floor (with a swing

the rooms are large, the breakfast is good and we loved hanging out on the open patio with a volcano view

free secure parking

that was flooded everyday with rain-view was blocked with roof and walls from adjacent buildings--wifi was

hotel provides laundry for 5

is excellent, staff is friendly & helpful, breakfast is great, daily cleaning of the room, laundry service is

location, breakfast, ac, laundry service and team.. was great

el laundry esta bien, 5$ por kilo

restaurant and bar on site and 3 choices for breakfast included

free breakfast

each day the owner makes a different type of delicious gluten-free cake for breakfast - highly recommended

great host great location free breakfast free hot springs ud83dude0a

the breakfast is amazing and you get a free pass to hot springs

breakfast is included but you are not allowed a choice of dishes despite there being items of the

good breakfast served at the bar in front of the street

breakfast consisted of a small scrambled egg and one piece of bread

bad breakfast

breakfast was simple but nice

they also helped with tours and also laundry

the pool tiles could use a facelift

no room service, limited pool bar hours

especially thanks pool cleaner

pool and spa areas were great!

would've been nice to have a guest laundry facility at the property.

the best part of our short stay was the breakfast

loved the gallo pinto and made to order eggs for breakfast

breakfast was amazing, and very filling, the crew was very professional and friendly, and the rooms

gardens, kids loved the pool, very good breakfast, easy 5 minute walk to town, helped us arrange tour to chocolate

laundry service right across the street

fortuna lodge has a great location, close to shops, restaurants , laundry and activities

location , close to all restaurants , shops , laundry

in the night it was quite noisy, probably because of the laundry/washing machines

had the standard room which is located by the laundry room and the kitchen

the laundry service was very fast

sorted laundry and transport for us

also there is a picture of a kitchen on booking

one staff member was a bit grumpy and lots of rules to follow when using the kitchen.

couldn t use anything from the kitchen or microwave

i liked the staff, the laundry option, the tour options, the free shuttle bus, and the location

it rained all the time, clothes could not dry (good thing they have good laundry service), it would be usefull

location breakfast laundry service for 3$ per kg lots of lounging area

desk manager was excellent at suggesting tours and arranging whatever you needed, he even got our laundry done

staff, clean rooms and bathrooms, great breakfast and super helpful with booking a tour and laundry

services proposed like laundry (9$) and the food is proportionally a bit expensive compared to what you would

suggestion i would have is maybe offer a free or cheap way to do laundry

think if someone left all their laundry soggy and damp for days

laundry

reception happy to book activities and arrange laundry for you but we found at a slight premium so went into

we used all the facilities including the laundry service

there was noise of the laundry room behind our room

nice plunge pool, helpful staff and good laundry service

the hotel offered overnight laundry service at a reasonable price

value for money. great location. friendly staff. small amount off secure parking on site.

good laundry service for 2000 colones per dry kilo

no wifi in the rooms. wifi in the pool area was poor.

the breakfast was good with different kind of options

good and fast wifi

good wifi

there is a laundry service for 2,000 crc per kilo

good value laundry service

the main road is pretty close and noisy. the wifi was not working in our bungalow (no 4)

the breakfast was delicious

looking for something quiet and close to fortuna main village (1 min by car) aircon and swimming pool to relax

the breakfast was good and we enjoyed the private trekking in the

safe and clean, with an amazing breakfast

the place needs room service

breakfast was amazing

wifi was almost like we didn't have it

laundry services were quick and efficient with shirts nicely folded

the garden and pool are very well maintaned

wifi was not available in the room, only outside

pool was lovely, garden beautiful, staff fabulous, room was large

great breakfast included

i especially loved the free laundry facilities and the delicious breakfast

the food was fantastic, the rooms are clean and the free laundry room was a real bonus for us

the staff was amazing, the free laundry was a blessing

the place has excellent facilities, including a shared kitchen and laundry area

we were also able to do laundry which was a bonus

only accepts cash and they no longer offer breakfast or laundry services

issue was we paid for laundry service and clothes were delivered back still damp

the laundry service is overpriced, and much of our clothes came back damp or wet

laundry service was quite pricey at $7/kg

towels & some blankets had a musty odor freshening up laundry would improve the experience

price too high for what we expected. no accessible laundry facility.

there s two jacuzzi pools and a pool

staff were really friendly and there was plenty of parking

the room was big and the pool and jacuzzi were amazing

the wifi not so good & the staff did nothing about

lovely pool area, facilities good, rooms good size and beautiful gardens.

so close to arenal it was like standing next to an ancient ancestor- we felt at peace in this space

room service was nice

wifi was a little slow and spotty at times in our room

things that kept me from giving lomas a 10: the very spotty wifi in our casita was frustrating because both my

we came for the remote location- so be aware it is a bit far from amenities great laundry service and

the staff was cordial and did our laundry

excellent servis, typical breakfast, swimming pool, very helpful staff.

with the small kitchen it's easy to prepare what we needed when we chose not to go out

very clean, well equipped kitchen