was fine at the restaurant; the local cleaning lady offered to do our clothes laundry for free (we accepted but

very clean rooms. the breakfast was very good.

breakfast in the morning was basic, but yummy and much appreciated

day we left, we did not get our breakfast, we left at 6 am

the restaurant, bedroom and the breakfast

spa is amazing

pool, wasnt that clean, but again for a spring thermal water, i guess it was normal.

service walk down by river to appreciate forest and small trail spotted tucans in trees when at breakfast

breakfast is costa rican gallo pinto and costa rican sausage

like the big thermal pool to catch the sun

wifi in the rooms

when booking the hotel it stated they had wifi but when we arrived there was no wifi anywhere in the property

we took the family cabin for 4 people with the kitchen and it was great

having a bar right there is great because you don't have to go far for a refreshment

the wifi wasn't the best from the room but worked well in the restaurant

very helpful staff, clear space, amazing pools, fantastic nature, very good breakfast.

good breakfast

breakfast was tasty, with fresh local options, and we enjoyed seeing exotic animals around the

there was a kitchen in bungalow, but no cutlery

free breakfast had meat and cheese that were fake and the you could tell was just processed food

-parking available -wi-if available -owner was nice

that said, the wifi was poor, both in ability to connect and in strength

very friendly staff, great location, traditional breakfast

the breakfast was quite big, and they were ready to replace the eggs with fruits, for the vegan that i

hotel had enough parking spaces

odor on room 13 and all around the first floor laundry/ electrical room noises in the early morning no breakfast

ordinary breakfast in the nearby buffet

breakfast was awesome

room fair price good location kind staff air conditioner on room secure and comfortable parking

wifi signal was bad.

he was extremely pleasant and conversed with us over our wonderful breakfast

it includes a high quality breakfast

we had a a great night's sleep and loved the breakfast next morning

parking safe and secure

lovely included breakfast

the breakfast brought to the room was lovely

reached out to the hosts about how i could make coffee, they let me know that they could bring me breakfast and

she made us an early breakfast and drove us down to the car station and gave us some cookies for our trip

great breakfast, nice hosts, comfy and tidy room

the tamal with the breakfast was the best i've ever had. the staff were great and very funny.

free parking is a big plus

safe and secure parking

nice located, beautiful walk in the forest, incredible pool, and jacuzzi, breakfast was

very old infrastructure, doors that don t close, slow breakfast service

the breakfast that is included was delicious and so amazing

there is no real restaurant and bar and the beakfast was rather simple

the pool is amazing and my room was so new and air conditioned and nice big bathroom

rooms were very very basic, not even a lamp by the bed and they said there was a mini bar which was in fact a

the natural pool was a highlight for me

breakfast was also excellent

the natural pool was fun, but the whole area could use some love (broken chairs

a nice playing area and most importantly - has access to a true paradise in the form of a natural pool area from

a bit cold in the rooms. meals and laundry service are pricey.

amazing team , great location & breakfast

very basic breakfast - 2 eggs, pinto rice, and fruits

we enjoyed watching the wildlife from our breakfast table - coatis, agouti, black guan and countless hummingbirds

now they have wifi

wendy also helped us with laundry which was so kind of her

fully equipped kitchen

we did a couple of tours with wendy and would thoroughly recommend them, the kids loved it especially our 4

we did a couple of tours with wendy and would thoroughly recommend them, the kids loved it especially our 4

had a fantastic stay (including 2 kids of 5 and 8y old) with wendy and her family

nice vegan breakfast

the resort itself is in the heart of a beautiful forest and we enjoyed the place, the pool and the jacuzzi

the parking at the rooms is a bit tight in many places

the swimming pool is sparkling and very clean indeed

the pool was clean and at a lovely temperature, cool enough to be refreshing but warm enough not to

lovely location, amazing views, great trails. friendly, helpful host and great breakfast.

breakfast included in price

breakfast too early

we only ate breakfast in the cabin but it had a kitchenette with fridge etc

only recommendation would be to have at least two options for breakfast and the staff in the restaurant could

laundry service sure to get your whites returned grey

breakfast was wonderful

facilities, good breakfast, pool

very beautiful place , loved the breakfast too .

facilities, good breakfast, pool

a basic breakfast is included

only ones staying (off season) and robert took good care of us in the morning and made us a good breakfast

the hotel would also benefit from a pool area with outside seating and perhaps a spa facility

breakfast could be better

started to clean the restaurant windows during the breakfast which was loud and disturbing the peace of the

only suggestion is a self-serve laundry

they were always willing to help and were amazing with our kids

fireplace in the casitas - very nice for kids even when they'

the people, the food, the spa (you must take a massage

good breakfast - restaurant mostly good

alejandro one of the owners and staff in the restaurant was- helpful, fun and always available laundry is on

oh yes, laundry bag $25 every other hotel we stayed was $10

our kids had a great time, and my mom recommends to try message

the food is delicious, the pool is very nice

the restaurant and bar area was a long walk up a steep hill

my kids enjoyed the pool and the excellent wifi

villa had a basic kitchen unit in it (sink on an island, a grill, and a refrigerator) but there was no cutlery

we were able to have dinner late in the evening even though the kitchen was already closing

excellent wifi everywhere

staff, clean, comfortable spacious rooms, a very serene pool and gathering area, and delicious food

the staff was cordial and did our laundry

we came for the remote location- so be aware it is a bit far from amenities great laundry service and

the pool is not heated, so if you want to use it must be very warm outside or you must be hardy.

awesome host. great breakfast. wonderful room. beautiful and walkable grounds to explore. a+++

spotless one bedroom unit with kitchenette

breakfast is great - standard cr breakfast or pancakes

breakfast was delicious

kids friendly place

amenities could have been better for the price (no pool)

neat little playground for young kids

no laundry

is no breakfast, even for purchase as advertised

amazing views from the pool

breakfast was delicious and adult the staff were super friendly

there is a pool, great wifi and room service daily

the hotel has a 2-3 hour laundry service with very reasonable prices, which is of great value as any in-room,

i had some laundry done and it came back a bit damp which was annoying as coat a lot of money.

diego has been a great host and took us for a 2-hour ride in the jungle with the kids

hot springs, (not naturally fed) but it was very nice surroundings, clean, connected to cold pool and river you

no room service but a lovely restaurant and pool

room close to pool and laundry services - don t book 433 if you want a peaceful stay

loved the fireplace, outdoor bath and indoor bathroom

lunch restaurant service, limited pool option

room was totally amazing with a gas fireplace, indoor jacuzzi and outdoor jacuzzi on

kindness of the personal, large beds, lovely room and the fireplace in it :)

too many cow pies on the hiking trails laundry wasn t available for free

we loved the fireplaces and lodge

the fireplaces and the hiking trails

a heated pool would have been a nice addition.

only thing truly missing is a hot tub or pool!

the cabin was spacious, with a well equipped kitchen, table and chairs for seating

no wifi

hot water even in a mountain accommodation where it was cold outside, no wifi, bed wasn't so

the owner was very friendly and prepared a delicious breakfast

the breakfast is very delicious

great breakfast

nice location with fresh air in the mountains; good breakfast and helpful staff

breakfast was super tasty

wifi wasn t great in our room, shower wouldn t work at random times throughout the day and if

lovely and helpful owners and staff, delicious breakfast, nice pool and very quiet environment

more sunbeds by the pool so that all guests could relax comfortably

the room was huge, comfortable bad, good shower and fine breakfast

the breakfast was the best we had during our 5 day stay in la fortuna

family run property with a beautiful garden and pool

laundry service came in handy and the location is ideal for tours and restaurants

they even returned money that they found in our laundry

your laundry can be done for you at $5 per kg, received mine the same day

we booked lots of tours through them and they also helped us with laundry and booking taxis

the rooms were clean and spacious, the provided breakfast was delicious, the laundry service was easy and

we needed to do laundry, and were offered the properties laundry facilities without charge

the free to use laundry room was great

has laundry facilities on site and a nice restaurant the owner recommended a few minutes drive up the

everything was perfect - the breakfast, the room, the garden

and comfy rooms and a lot of nice extras: washing machine and dryer, kitchen, coffee, book swap,

we were not informed ahead, that the prices for breakfast and laundry didn t include the 13% tax, they were

free parking

kitchen is big and clean, the room was spacious, big tv, fan and air conditioning, good bathroom

the kitchen is well equipped and has everything you need to cook

large common area and kitchen with many appliances

you can even pay for laundry service

good laundry service too

we also use the laundry service

and there is a great laundry service, you can bring and pick up the laundry on the same day for a very small

breakfast was exceptional and we did laundry there for $3 per kilo (excellent price)

laundry services were available, too

can get laundry done

efficient laundry service

quite, clean rooms, comfy beds, good breakfast

breakfast was excellent, and the pancakes were absolutely amazing

there is a laundry service and the place is quiet and peaceful

15 walk to city, no fridge, stains after laundry service

came everyday and even did our laundry

breakfast was delicious

traditional breakfast was also

the only thing i could criticise is that breakfast wasn't included!

breakfast was lovely the location of the breakfast was beautiful. bed and room were great

breakfast buffet could be improved.

breakfast was not included.

it's outside of la fortuna noise and rooms are very nice. breakfast and personnel are very nice.

was pretty disappointed with how expensive the laundry service was

we gave our clothes for the laundry and they just ruined my short that became red

you want to do laundry then you need to write everything down on a paper

love the bungalows and the pool. incredibly beautiful setting and the staff was amazing.

we stayed in a deluxe bungalow with spa bath and were so happy we paid extra for the spa bath

the reasoning from the hotel was put your clothes inside the hotel room or give for laundry which costs 2

slow wifi.

great room, nice breakfast, amazing pool and view.

the staff was very friendly and accommodating .the pool was fantastic, clean and warm.

is that perhaps adding orange juice to the breakfast would be helpful for families traveling with kids who don

laundry service was also very quick

there is a good laundry service too

good laundry servive

just worked fine: good location, nice premisses and room, pool for the kids, breakfast included, laundry service

walking distance from groceries, laundry, restaurants and other shops

laundry service inexpensive and done in 2 hours, which was great as we were travelling for a month

they do your laundry for a great price and the staff was incredibly

lodges are very spacious and have an amazing view on the rain forest - staff was helpful, laundry is very fast

the laundry service was good but pretty pricey at $5/kg

we didnt eat breakfast there or did our laundry cause there are plenty of cheaper options ins la fortuna

a little laundry opposite got our washing back to us bone dry and neatly folded in about 8 hours

safe parking, laundry next to the hotel

location was great and allowed us to walk to go eat or go to the convenience store and get our laundry done

restaurants and shops nearby, laundry a few blocks away

wifi is good

of the volcano and church, wifi was available, free breakfast was great with hot food, available parking about

nice roof top bar. parking available in a lot nearby. breakfast was ok.

free secure parking

staff was very friendly and helpful good location rooftop bar with nice view on volcano

location is good. the price i paid was value for money. wifi was decent.

they will also do laundry for you for a small fee

laundry service was good and about the same price as the local laundromats

breakfast was great

very big kerb to get onto parking area which scrapped the car underneath

value for money, parking spot on site and good location

hotel provides laundry for 5

is excellent, staff is friendly & helpful, breakfast is great, daily cleaning of the room, laundry service is

location, breakfast, ac, laundry service and team.. was great

el laundry esta bien, 5$ por kilo

we all enjoyed our stay and the pool

would've been nice to have a guest laundry facility at the property.

swimming pool was out of service.

clean rooms, nice pool and great breakfast but the staff were incredible

breakfast was amazing, and very filling, the crew was very professional and friendly, and the rooms

the grounds had character and were casual and the pool nice to swim in after sightseeing

each day the owner makes a different type of delicious gluten-free cake for breakfast - highly recommended

great host great location free breakfast free hot springs ud83dude0a

free breakfast

the breakfast is amazing and you get a free pass to hot springs

bad breakfast

good breakfast served at the bar in front of the street

breakfast consisted of a small scrambled egg and one piece of bread

breakfast was simple but nice

breakfast is included but you are not allowed a choice of dishes despite there being items of the

was some noise from within the hotel from the laundry etc but that s due to the room we had (#20)

also, they charge a very high price to do the laundry, i would recommend going a few steps down the street to

the staff took care of everything we needed, including doing our laundry

location , close to all restaurants , shops , laundry

had the standard room which is located by the laundry room and the kitchen

the laundry service was very fast

sorted laundry and transport for us

great location in la fortuna, the hotel is modern, clean and benefits from having shared kitchen facilities

good and clean bathroom,if you book directly it is very nice and you can use their common kitchen otherwise pay

couldn t use anything from the kitchen or microwave

i think they may be effected by any laundry

desk manager was excellent at suggesting tours and arranging whatever you needed, he even got our laundry done

i liked the staff, the laundry option, the tour options, the free shuttle bus, and the location

location breakfast laundry service for 3$ per kg lots of lounging area

it rained all the time, clothes could not dry (good thing they have good laundry service), it would be usefull

staff, was mostly friendly, but could never answer my questions regarding local transportation, laundry service

reception happy to book activities and arrange laundry for you but we found at a slight premium so went into

towels smell a bit gross like laundry you left wet for way too long before drying it

suggestion i would have is maybe offer a free or cheap way to do laundry

think if someone left all their laundry soggy and damp for days

there was noise of the laundry room behind our room

the hotel offered overnight laundry service at a reasonable price

we used all the facilities including the laundry service

nice plunge pool, helpful staff and good laundry service

value for money extremely helpful staff fabulous breakfast beautiful lit area around the pool at

they also helped with tours and also laundry

wifi was nonnexistant in my room

the wifi was a bit low.

property is amazing , especially pool and jacuzzi areas are very romantic

even the kids meals are freshly cooked and super healthy

good value laundry service

there is a laundry service for 2,000 crc per kilo

helpful staff and good breakfast

they also offer a good choice for breakfast compared to other similar places

area with views of tropical garden and arenal volcano spacious rooms with fridge plenty of parking space quiet

laundry service does not exist anymore (despite what s mentioned on the site), which is annoying

would be good to offer laundry service proactively

small drink selection in the bar and drink prices were high

poor wifi no fridge in the room

the bar and dining room overlook ponds and trees with bird tables, attracting a wide variety of birds

good laundry service for 2000 colones per dry kilo

the breakfast was good with different kind of options

breakfast could be better the water tap in the bathroom was dirty no wifi in the room

the restaurant had excellent tico breakfast, we had supper there also and felt it was a good value

excellent tropical feel, great breakfast, good location

laundry services were quick and efficient with shirts nicely folded

helped me contacting transportation and activities info free breakfast across from the hotel

location, excellent views of the volcano from every room, friendly staff, clean rooms, delicious breakfast at

lovely pool area too

the windows in the second floor rooms there's not a secure, it could be dangerous for small kids, they could

wifi was almost like we didn't have it

safe and clean, with an amazing breakfast

the breakfast was good and we enjoyed the private trekking in the

breakfast was perfect

the place needs room service