we had breakfast every morning by the pool and hearing the birds sing

villa had a basic kitchen unit in it (sink on an island, a grill, and a refrigerator) but there was no cutlery

my kids enjoyed the pool and the excellent wifi

they also make beautiful costa rican meals- breakfast and lunch is on the patio and you can hear the cacophony

breakfast was good

alejandro one of the owners and staff in the restaurant was- helpful, fun and always available laundry is on

oh yes, laundry bag $25 every other hotel we stayed was $10

no kids menu

no kids menu

the restaurant had amazing breakfast, many options, and was always a treat to enter into

the hotel has a 2-3 hour laundry service with very reasonable prices, which is of great value as any in-room,

i had some laundry done and it came back a bit damp which was annoying as coat a lot of money.

excellent breakfast buffet, lovely lodges, helpful staff goof wifi and huge estate

needs majntanance and appearancd totally different to internet pictures (no seperation between parking and pool

they need to replace the furniture around the pool.

no laundry

the pool and the gardens made our stay amazing

is no breakfast, even for purchase as advertised

victor arranged to have breakfast made for us one morning, and it was authentic and delicious

the place also has a very nice pool

the resort itself is in the heart of a beautiful forest and we enjoyed the place, the pool and the jacuzzi

nice vegan breakfast

the pool was clean and at a lovely temperature, cool enough to be refreshing but warm enough not to

the staff is extremely helpful, they arranged our rafting tour and later allowed us a late check out so we

the swimming pool is sparkling and very clean indeed

there should be wifi by the pool area.

the pool and breakfast were very good

have loved to have a second towel for the pool and a hair dryer but overall happy with the stay

there is no real restaurant and bar and the beakfast was rather simple

location with big rooms and good pool

we also use the laundry service

good laundry service too

you can even pay for laundry service

the laundry service was excellent

and there is a great laundry service, you can bring and pick up the laundry on the same day for a very small

breakfast is good, wifi worked well

wonderful hotel with beautiful garden and a view on arenal volcano. very good breakfast.

the only thing i could criticise is that breakfast wasn't included!

it's outside of la fortuna noise and rooms are very nice. breakfast and personnel are very nice.

the breakfast was also great and a very nice touch each morning

we didnt eat breakfast there or did our laundry cause there are plenty of cheaper options ins la fortuna

they do your laundry for a great price and the staff was incredibly

laundry service inexpensive and done in 2 hours, which was great as we were travelling for a month

lodges are very spacious and have an amazing view on the rain forest - staff was helpful, laundry is very fast

the laundry service was good but pretty pricey at $5/kg

the reasoning from the hotel was put your clothes inside the hotel room or give for laundry which costs 2

same food for breakfast every morning.

grounds were immaculate, rooms clean, complimentary breakfast was varied and tasty, staff was friendly

it would be helpful to have room service

the pool area, parking and breakfast are all great

they also helped with tours and also laundry

of screaming kids running around asked about a transfer of 3km and was quoted $10usd for a taxi

breakfast was delicious

beds were a little firm for the kids

the wifi was a bit low.

the breakfast was simple but yummy and it was included

the breakfast had many healthy options and was abundant

breakfast was perfect

wifi was almost like we didn't have it

breakfast was amazing

we booked lots of tours through them and they also helped us with laundry and booking taxis

laundry service came in handy and the location is ideal for tours and restaurants

your laundry can be done for you at $5 per kg, received mine the same day

the rooms were clean and spacious, the provided breakfast was delicious, the laundry service was easy and

they even returned money that they found in our laundry

we loved the tradicional breakfast

they have a great pool

family run property with a beautiful garden and pool

clean, super friendly and helpful staff, excellent breakfast and all

fantastic staff, so very kind, nice rooms , great pool, great breakfast, there's a kitchen you can use for

odor on room 13 and all around the first floor laundry/ electrical room noises in the early morning no breakfast

you eat breakfast in a car parking lot while some of the other guest have their engines running and fumes go

room fair price good location kind staff air conditioner on room secure and comfortable parking

underwhelming breakfast that took so long

good price, perfect & helpful staff at the reception, clean room, free parking.

wifi wasn t great in our room, shower wouldn t work at random times throughout the day and if

good laundry service for 2000 colones per dry kilo

front desk clerk was very rude, the wifi did not work in my room (and i tried many ways to make it work), the

the breakfast was good with different kind of options

good and fast wifi

very friendly and helpful staff and delicious (hearty) breakfast

there is a laundry service and the place is quiet and peaceful

came everyday and even did our laundry

15 walk to city, no fridge, stains after laundry service

don't have a rental car, but a 2 minute (or less) drive if you do and we were always able to find parking downtown

the people were so friendly, the breakfast delicious, so we felt very comfortable

the facilities were in great condition and breakfast was nothing short of amazing - the staff was incredibly

safe and secure parking

she made us an early breakfast and drove us down to the car station and gave us some cookies for our trip

great breakfast, nice hosts, comfy and tidy room

free parking is a big plus

just worked fine: good location, nice premisses and room, pool for the kids, breakfast included, laundry service

laundry service was also very quick

there is a good laundry service too

laundry was

walking distance from groceries, laundry, restaurants and other shops

we were not informed ahead, that the prices for breakfast and laundry didn t include the 13% tax, they were

nice pool behind the house with view of the volcano (if there are no clouds)

nice swimming pool for kids

amazing breakfast quiet location eco friendly outlook netflix for the kids

free parking

the breakfast is amazing and you get a free pass to hot springs

free breakfast

great host great location free breakfast free hot springs ud83dude0a

each day the owner makes a different type of delicious gluten-free cake for breakfast - highly recommended

bad breakfast

breakfast consisted of a small scrambled egg and one piece of bread

breakfast was poor value with poor coffee and small scrambled egg + toast

breakfast is included but you are not allowed a choice of dishes despite there being items of the

good breakfast served at the bar in front of the street

el laundry esta bien, 5$ por kilo

location, breakfast, ac, laundry service and team.. was great

is excellent, staff is friendly & helpful, breakfast is great, daily cleaning of the room, laundry service is

hotel provides laundry for 5

wifi and air con both great

laundry service was good and about the same price as the local laundromats

they will also do laundry for you for a small fee

good breakfast

or room was huge with a kitchen

the breakfast is tasty and varied

sorted laundry and transport for us

the laundry service was very fast

wifi wasn't that good

good and clean bathroom,if you book directly it is very nice and you can use their common kitchen otherwise pay

also there is a picture of a kitchen on booking

restaurants and shops nearby, laundry a few blocks away

safe parking, laundry next to the hotel

location was great and allowed us to walk to go eat or go to the convenience store and get our laundry done

a little laundry opposite got our washing back to us bone dry and neatly folded in about 8 hours

wifi needs improving (very patchy) and soundproofing of rooms could be better

reception happy to book activities and arrange laundry for you but we found at a slight premium so went into

there was no laundry equipment like a washer & dryer

services proposed like laundry (9$) and the food is proportionally a bit expensive compared to what you would

staff, was mostly friendly, but could never answer my questions regarding local transportation, laundry service

think if someone left all their laundry soggy and damp for days

bar service was lacking

parking was in a locked lot about a block away

the kitchen was very small and seemed dirty

great wifi connection and a fantastic terrasse zits a bar overlooking the volcano

location in less desirable spot. parking is down the street. breakfast included sliced hot dogs.

there was noise of the laundry room behind our room

we used all the facilities including the laundry service

nice plunge pool, helpful staff and good laundry service

the hotel offered overnight laundry service at a reasonable price

from the breakfast through to the room and lounging around the pool was great

it rained all the time, clothes could not dry (good thing they have good laundry service), it would be usefull

desk manager was excellent at suggesting tours and arranging whatever you needed, he even got our laundry done

staff, clean rooms and bathrooms, great breakfast and super helpful with booking a tour and laundry

i think they may be effected by any laundry

location breakfast laundry service for 3$ per kg lots of lounging area

in the night it was quite noisy, probably because of the laundry/washing machines

laundry service right across the street

fortuna lodge has a great location, close to shops, restaurants , laundry and activities

they have a board outside the reception area with their recommendations in the area as well as laundry service

also, they charge a very high price to do the laundry, i would recommend going a few steps down the street to

good value laundry service

there is a laundry service for 2,000 crc per kilo

can't close window in bathroom and no flyscreen, tv reception unusable, muddy car parking area, lighting in

parking right next to the room, comfortable large room.

road noise (which some other reviews warned us about), per our request before travel, had not wifi issues, was

you want to do laundry then you need to write everything down on a paper

we gave our clothes for the laundry and they just ruined my short that became red

was pretty disappointed with how expensive the laundry service was

wifi not so good in the room. breakfast good but with few choices

hotel bar is only open from 3 pm

everything! accommodations, breakfast, staff, cleanness, and pool were perfect.

we had a a great night's sleep and loved the breakfast next morning

he was extremely pleasant and conversed with us over our wonderful breakfast

a little expensive. breakfast couldn t be served earlier before i left :/

it includes a high quality breakfast

would've been nice to have a guest laundry facility at the property.

secure, easy walk to town, lovely pool and beautiful gardens

clean rooms, nice pool and great breakfast but the staff were incredible

swimming pool was out of service.

kids loved the pool and the wildlife

laundry services were available, too

can get laundry done

efficient laundry service

odis in the breakfast are is amazing , great customer service we love her

quite, clean rooms, comfy beds, good breakfast

wifi was a little slow and spotty at times in our room

each morning we ate an absolutely abundant and delicious breakfast with arenal watching over us

wifi was terrible in the room. small ants in the room.

genuinely good food, location near activities, staff were friendly and helpful, and our little kids had fun

privacy of our room, the pool, how well the property is maintained

laundry services were quick and efficient with shirts nicely folded

the wifi was strong and we were able to work from the room

nice garden and swimming pool

wifi don t work in bathroom. location not center to town

very well kept pool and garden area

i love that they have free parking and laundry

we were also able to do laundry which was a bonus

communal kitchen and seating areas, pool and access to laundry service were all bonus points

the staff was amazing, the free laundry was a blessing

there is the laundry room available for guests

laundry service was quite pricey at $7/kg

the laundry service is overpriced, and much of our clothes came back damp or wet

issue was we paid for laundry service and clothes were delivered back still damp

we took advantage of the onsite laundry service and were very thankful to have clean clothes

only accepts cash and they no longer offer breakfast or laundry services

price too high for what we expected. no accessible laundry facility.

bills itself as a thermal spa hotel

the room was big and the pool and jacuzzi were amazing

loved the convenience of everything close, safe, the pools

helpful organizing tours that leave from the hotel, on site restaurant was very good, on site bar drinks were

only suggestion is a self-serve laundry

lovely breakfast, cloud forest was great, we saw lots of birds and wildlife.

flora and fauna) - delicious food - clean room - friendly and helpful staff - granola at breakfast

following were exceptional: gourmet meals, staff, spa (my wife had a facial with jason) and cow milking (antonio

the people, the food, the spa (you must take a massage

was great-breakfast was delightful, -they cleaned our rooms and did laundry

dispenser , would again expect slightly higher standard such as shampoo also to be included -no laundry service

ladies who served breakfast were friendly, they served a nice breakfast or helped us with some laundry, but

hot springs pool is

loved the pool, the free breakfast was outstanding, the coffee was the best i had while in costa rica

there is no laundry on site which was very annoying

tt had no laundry service

we did not use spa but i bet it is wonderful

a mimosa before our 12:00 check out but unfortunately they don t serve alcohol at the swim up bar until after

big rooms, service was great.thermsls spa were amazing

laundry service was as expected in a 5* hotel, which is in my view too pricey, and per item

free laundry! free international calls! free yoga! breakfast in villa is free!

no kids allowed

breakfast and dinner were excellent

the parking situation is not great. small parking lot. and the drop off area is a bit tight.

providing a very reasonably priced laundry they required you to drop and collect the items from reception

great place to stay with kids as they have a farm where children can get involved if they want to

they are well suited for kids

the spa is beautiful and tranquil

good breakfast

will definitely come back again, hoping there's laundry services in the future

small things like no welcome drinks, if you want laundry service you have to take it and collect it yourself,

room was close to the laundry room

would appreciate some sort of laundry line in the bathroom or on patio to dry swimsuits

when we were on our patio we had a view of laundry bags and garbage

breakfast buffet was wonderful with a lot of choices and was a treat with tasty local ingredients

wifi issue. no cereals or chocolate for the breakfast.

) dinner was excellent, buffet breakfast likewise

wifi in the rooms

the service person at the pool bar was very friendly, we enjoyed his attention

the laundry service shrunk most of our clothes.

they even have a laundry service

the laundry service is cheaper than in other hotels we stayed

breakfast was good, bed very comfortable, staff was very courteous , views are just amazing

i loved the room breakfast delicious. very nice

not working properly and unfortunately we did not figure that out prior to starting a load of laundry, however

wifi to my room was a little weak but wasn't an issue.

nice pool and jacuzzi, confortable beds, hot water, decent wifi for a place that is isolated

then they have a pool and hot tub where you can sit and enjoy the nature

parking far away from rooms

taxi into town was quite expensive and laundry took over 24 hours to come back and a lot of

laundry was very expensive, sliding door in room 231 didn t close or lock fluidly, massages were

staff was friendly, helpful , a late request for laundry return and they made that happen

a little short - no gym and self operated laundry

a foot stool would be nice to get into the hot tub/shower in the spa rooms

the staff were friendly and welcoming, and we were able to have our laundry done

the kids (ages 7 to 17) all enjoyed the pool and facilities

fantastic location in a quiet area of arenal. wonderful views and great jacuzzi and pool.

the jacuzzi and the pool is so great! makes is enjoyable anytime.

friendly staff and a good breakfast

they also do laundry service which is necessary when hiking the volcanos and forests

laundry service

staff was not very accommodating, no tours could be organized (due to low season), laundry took very long and

any clothing that gets wet, however for the value it is excellent and you can lay a small fee for laundry service

the pool was dirty and very small more of a plunge pool, but was good enough for our kids

laundry services were ok 5

breakfast was consistently good but we ate one lunch there and then opted to eat in town for the

wifi was intermitten. arenal is difficult to get to. on-property meals can be expensive.

parking was very tight, and we had a small vehicle.

beautiful pool area. great view of volcano from room.

the laundry is really expansive (2$ per article

no i m site laundry service

also, we found a worm centipede in our dirty laundry bag that we kept on the floor in the corner

we were able to do a small laundry, still very expensive but also very helpful

laundry service was also exceptional

excellent breakfast (included) and dinner (great value) in the restaurant

the breakfast was not bad but not great either.

excelent breakfast

pools and breakfast

the spa looked like it was once vibrant

loved the laundry service and the hammock on our patio

small touches like free laundry, free snacks at the mini bar make you feel truly welcome at a place that s

was on point, private pool was amazing, room service and laundry very much appreciated, restaurants were

the free laundry and free calls gave it a plus

s hard to find many dislikes, only feedback could be to play different types of music at the main pool, sometimes