we needed to do laundry, and were offered the properties laundry facilities without charge

the free to use laundry room was great

has laundry facilities on site and a nice restaurant the owner recommended a few minutes drive up the

the pool area and the hospitality

it was served in an outdoor kitchen/dining area, set in the center of the property surrounded by lush gardens

we came for the remote location- so be aware it is a bit far from amenities great laundry service and

the staff was cordial and did our laundry

the view from the balcony was amazing, the garden area with pool really nice and the breakfast was good, too

wifi reception in the room was very good

a true gem in beautiful surroundings, peaceful, plenty of birds to watch, lovely pool area

spa treatment was rushed and not lux, dining staff picked up cutlery not from the stems but from

the breakfast was simple and healthy. they make eggs to your needs.

pool was quite cool... difficult to enjoy.

we saw hundreds of animals, even two lizzards near the huge hotel pool, where every now and then also birds

loved the balcony overlooking the pool

good breakfast included

the pool and grounds are very pretty, we walked the trails

breakfast, wonderful very friendly helpful staff in all areas of the villa san ignacio

the pool table was a nice addition

flowers and plants and the restaurant patio was a great place to sit and relax while enjoying breakfast or dinner

beautiful hotel , nice clean rooms, private parking, nice breakfast!

poor wifi connection

to our surprise, there was a free breakfast included in the price which we already though was great value

kids loved the pool

we went to a bar which serves chinese

good breakfast (included)

provided conflicting information regarding the price of shuttle, laundry and other services

nice swimming pool to cool off, lush garden, outlook deck to see the beautiful sunset, to do some yoga (yoga

and also the new pool area looks great

the kids loved to pat the dog and the cat

the kids loved to pat the dog and the cat

place with parking inside the residence

breakfast was great, very good wifi

tranquil setting close to the airport was heavenly, with the beautiful garden area, immaculate pool, and covered

setting with lovely pool soft bird sounds and beautiful spot to sit and enjoy breakfast, staff very friendly

entire property is gated and includes good parking

64 dollars for a couple items of laundry

the wifi didn t work and i was constantly flicking bugs off of the bed from ants to mosquitos and

we had the pool/jacuzzi to ourselves most of the time and my daughter and i enjoyed a full 90 minutes in the

not that great, coffee was not that good compared to other costa rica resorts and hotels and the wifi was non

the pools,rooms,the staff, complimentary breakfast, and spa

and spacious, even with kitchen, washing machine and dryer so we could do our breakfast and laundry there

they let us do our own laundry, let us hang at the pool all day after checkout as our flight wasn t until

lots of room for our 4 kids, good basic pool, beautiful flowers and garden and fresh fruit and granola breakfast

we were in apartment 3 it had a small but efficient kitchen, big living room and bedroom was quite large with

especially impressed with the friendliness of the staff and they even cooked us a gallo pinto for breakfast the

breakfast was amazing

breakfast was very good

breakfast could be better

the hotel would also benefit from a pool area with outside seating and perhaps a spa facility

a basic breakfast is included

laundry service, reasonably clean rooms

free parking

provided two towels for four people (2 adults and two kids) even though we full claimed kids/included them in

airport hotel for one night, good breakfast if you re on time, convenient airport shuttle

staff extremely helpful especially with an early check in

while they don't offer laundry at the inn, there is a laundry service 1 block away.

close to everything laundry next street over, many restaurants available, great shopping.

the room was comfortable and the free parking was really ideal -- especially in a rain storm

helpful staff, breakfast was very good and varied, very nice interiors in colonial style, locked parking,,

large living spaces with a courtyard for breakfast

laundry service was also great and quick

nice place to spend the night prior to flying, nice staff, you can do 4kg of laundry for 10usd on site (wash

our whole laundry was washed and dried for 5000 colones

they even did my laundry for a small fee and what a fine job mellissa did with it

the wifi is quite weak. walls are also quite thin and you can hear the neighbors

good free wifi to plan the next few days

we travelled with our extended family of 15 which included 7 kids of all ages

clear, clean swimming pool i enjoyed while wearing a thermal swimming top on jan

decent size room, free parking directly in the hotel

30, but they had a plan b : to order from a nearby resturant, witch worked well out ok since the bar was open

the breakfast was traditionally prepared, rice, black beans, plantain and eggs

some bed sheets in my kids room were stained

wifi is fast

wifi worked well

breakfast was very simple but that is what i expected

time our flight was cancelled twice over christmas and buena vista let us have an exceptionally late check out

overlooked pool which opened at 7 am!!!!! kids swimming and chattering tooo early

kids loved the nice playground

1) free parking, 2) good wifi 3) nice grounds and back garden

separate cabin-like structure accommodated our family of 6 (2 parents plus 4 kids)

for a bit extra money, they did my laundry - perfect for a backpacker like me :) so if you searching for a nice

is welcoming and helpful location is great bed comfortable and breakfast is delicious

nice atmosphere, good breakfast for a fair price.

staff allowed me an early check in

friendly staff, breakfast was great

fast, reliable wifi

wifi worked fine

was great, communication was amazing and we were able to get an early check in

wifi was fine and the room was overall clean

it's not the fanciest hotel but for $20 was perfect and included a basic breakfast for those on a budget and

the breakfast was also good

depending on the room you are in you might not have wifi

pour wifi and no air conditioning

breakfast was served by a couple lovely women

small comfortable place to spend the night. good breakfast and service. thank you!

great breakfast, beds were fairly comfortable

extremely friendly staff and the bed was comfortable. really enjoyed the breakfast too

the wifi was good

i liked the friendliness of the staff, the rooms, the location, and the breakfast!

provided a laundry service in a very short space of time

kids loved the pool

breakfast, which consisted of various cereals, eggs, rice & beans, plantains was nicely displayed

wifi keep dropping could get email, but could not connect to web sites

good, secure parking

laundry facilities which was main reason we chose this hotel, however upon arrival, this turned out

laundry came back folded and

hotel was in a convenient location, property was lovely, pool area was relaxing, and room was quiet and

room was basic but clean and comfortable and fan, wifi and a/c all worked great

the breakfast is basic but good

the beds are comfortable, it also has a nice pool and the garden is very beautiful

pool areas was nice as well

first stop off from the flight with young kids

cold swimming pool meant that we didn't use the pool.

staff super accommodating. beautiful property. lovely pool and room

were were two families who together had 7 children among us and the kids had so much fun exploring the property

we slept in the container. staircase was a little sketchy. wouldn’t recommend for small kids.

wifi in the room wasn't good

traditional costa rican breakfast. coffee. wonderful host..

wifi in room 1 was quite weak.

good gym

room, pool, bar, restaurant

nice room. pool area was very nice.

great food, great pool, friendly staff

room service was exceptionally bad

arrived late but the hote kept their kitchen open so they could give us a delicious pre ordered dinner

a bit simple restaurant but ok kitchen

clean, spacious accommodation, lovely grounds and swimming pool

the staff, the rooms and the property. breakfast was great.

we wish we could have arrived earlier to enjoy the pool during the day and maybe stayed and extra day

told lunch was possible around 13:00 the kitchen was not open at 14:00 and sadly we had to leave to reach the

the pool and the garden is very lovely

the pool and restaurant were perfect, and the breakfast was amazing (especially as we were first time

there is a kitchenette and coffee maker which we didn't need since we bought dinner and breakfast onsite at

very friendly welcoming host, beautiful garden and pool nice breakfast

only recommendation would be to have at least two options for breakfast and the staff in the restaurant could

breakfast was good, served in the home of the owners

we only ate breakfast in the cabin but it had a kitchenette with fridge etc

breakfast too early

we only ate breakfast in the cabin but it had a kitchenette with fridge etc

laundry facilities were out of order

the gym was a decent size and the complimentary laundry room was very useful

the self-service laundry located upstairs was extremely noisy throughout the night, including at approximately

free laundry was a real bonus as we were halfway through a 6 week trip

there is a free laundry area as well

free shuttle, nice linen, friendly staff, free laundry and coffee. what more can one need :)

expected the laundry room to be more than just 1 washer and dryer but it got the job done.

great facilities, laundry, pool, gym etc

front desk, breakfast wonderful, free laundry, nice clean pool area, so helpful, housekeeping

i love having the use of the laundry facilities at the end of our trip.

breakfast was simple and delicious

the breakfast was delicious and beds were comfortable

great location, very friendly owners, delicious breakfast

the rooms are big and have a luxurious terras, where you can eat the perfect breakfast they serve

they made us breakfast and took us to the airport at 5am : ) will definitely be staying here in the future

a bit cold in the rooms. meals and laundry service are pricey.

now they have wifi

very nice and quiet place for birding friendly personal and owner good breakfast and dinner

amazing team , great location & breakfast

breakfast very good location for birds

the cabin was spacious, with a well equipped kitchen, table and chairs for seating

no wifi

hot water even in a mountain accommodation where it was cold outside, no wifi, bed wasn't so

laundry room

i appreciated the on-site guest laundry facilities available

quiet, very comfortable, & a very good breakfast, self service guest laundry

loved that we could run a load of laundry, as we were traveling throughout the country

quiet, guest laundry, helpful staff

needed to go to another building for cash when i had to do my laundry.

everything was good! needed more directions about coins and laundry.

shuttle btw airport and hotel just outside terminal to the right; atm in casino next door; laundry-takes american

second day not helpful with how to use laundry machines or

, good coffee, laundry and luggage storage services

could used a laundry room for hotel guests

location to airport, shuttle, laundry, good food, clean place, great helpful staff

the room i got is next to the laundry room, so there was some noise.

much parfums and smells of chemicals please use fragrance free products to clean and do laundry

restaurant and bar were closed for business all day on sunday 1/21/19

great breakfast. nice beds. wonderful atmosphere. fantastic owner operators.

have great recommendations and the breakfast is #1, everything is very well maintained and the pool area is one

kitchen seemed well equipped although we didn't use it

beds were comfy, there is a kitchen, the grounds are lovely and it was nice to swim in the pool

cottages at a reasonable price, lovely views, friendly staff, good breakfasts, decent wifi, and a pool

they have a pool, garden area, and a small bar with pizza, pasta, and typical tico food

very pleasant and on top of anything i needed, breakfast was

the hotel has a nice pool, options for drinks and the room was cozy and exactly what we needed after traveling

parking was too tight

have an amazing wifi

friendly staff who did my laundry for free !

private parking inside the yard

bonus for the delicious breakfast and the timely airport shuttle to sjo

owner went the full measure--and more--to accommodate our needs: parking the car on her property, getting up to

friendly hosts providing excellent comfy rooms, nice buffet breakfast and airport transportation, thoroughly

we used the laundry service, perfect after almost two weeks of travel

excellent place to stay for digital nomads, fully equipped kitchen with a really big oven

when you're on the balcony of your room, in the pool, in the restaurant, or even lying in bed - you get some

pool is also nice

our suite is great, very comfortable, perfect sized kitchen,nicely fitted out, dining and lounge area

large, clean bedrooms and nice outdoor pool and gym

the included breakfast was tipico costa rican

hotel was nice quiet location, and the room service was excellent.

beds a little firm, changed room to get better wifi

rooms were spacious and clean, gym was functional just needed air con in there

secured private parking

very limited secure parking

comfy pillows, excellent breakfast, and friendly staff

location, breakfast, secure parking. carolina is such a kind person!

room was clean and breakfast delicious

great for us because of proximity of the conference venue next to it and automercado, pharmarcy, laundry place

my kids loved the hotel cats

the room was on the smaller side for two adults and two kids (under 3).

great breakfast! friendly staff :)

shower temperature right was hard and unsafe for young kids

self serve laundry with washer and dryer

location, parking, cheap

the room was also a great size and it included a full kitchen with appliances

nice appartment with all facilities including parking and also if required they can liaise with alamo to coordinate

close to the airport. very roomy. nice kitchen facilities.

nice beds, nice garden and pool, safe parking, spacious,room and lovely view.

it would be great to add some fresh veggies or toast to the vegan breakfast.

small parking lot

location and the parking

the staff, rooms, facilities, and breakfast were fabulous

we wanted to do some laundry but they made it so complicated that we didn't do it

arrived quite late and the bar was closed

restaurant dinner and breakfast really tasteful with excellent friendly service

swimming pool area and garden are beautiful and the jacuzzi on the top with a spectacular view over the

pool wasn t very clean, but hot tub was fantastic and the views were super

there was really no difference between the kids pool and the bigger pool, kids everywhere!

close to airport but very private, with mountain view, paths to walk, driving range, tennis, gym and spa

great pool and garden good rooms

more greenery at pool

free airport shuttle is handy too

was a free laundry room with comfortable bedding and a shopping centre across the road

super comfortable, great breakfast, free laundry if you do it yourself (and a paid one available too), lovely

liked the fact that there is a do it yourself laundry room

half of the machines in laundry room was broken

laundry room

good breakfast each morning, always served with a smile

the restaurant is available by advance reservation only, and there is only a bar on a weekend, when the hacienda

the breakfast was diligently prepared and really delicious

garden and pool was beautiful

- personal chef for breakfast and dinner, and food is amazing and authentic

the hotel does not have an in-house laundry facilities for the guest

did not use pool amenities but looked nice

my only criticism is that breakfast needs to start about 6am not 7.

no complaints... maybe the pool is a little small but not a big deal.

nice pool

the retreat staff is incredibly helpful and arranged cars, cleaned laundry (for a reasonable fee), and arranged

maybe take the room curtains to the laundry...

breakfast was excellent with all home made produce

impeccable garden and all the beautiful flowers. indoor pool on the property. parking available.

they were so nice to our kids and have lovely dogs :) we had the dinner on site and it was delicious

didn't like how slow the wifi was

breakfast and dinner were both delicious

lovely little salt water pool, though we chose to skip because we re were too tired from a long travel day

we enjoyed our stay after long flight, very nice hotel with delicious breakfast ud83cudf38

the breakfast was truly authentic and super tasty and fresh

slices are not safe for kids

room. the pool is cold. maybe can you change that. warm pool

bar has an indoor playground for kids, which we had never seen before

bar has an indoor playground for kids, which we had never seen before

some upkeep no or poor wifi property was much better when we stayed in 2019

too many cow pies on the hiking trails laundry wasn t available for free

breakfast and dinner was excellent

wifi weak in dining room.

the high room price, outdated, not very clean, damp room, very weak to zero wifi in room, no heating just a tiny

kids enjoy a play room

the spa is exceptional and all staff are so loving, nurturing and professional

everything the staff the environment the food the spa the everything it was just breathtaking

enough bar/ restaurant staff to get a drink by the pool

the spa services you have to book in advance of your stay- which we were not told, it was all sold out

the view; the silence; the pool; the food and the staff

laundry service is beyond overpriced

housekeeping was lax. laundry services could be improved.

they said they were having a big problem with their laundry

they're laundry was

no laundry service

great breakfast, laundry on site.

clean, comfortable, good decour, nice gym and pool, very friendly staff

parking

pool and fitness facility were wonderful

all it had is the usuall costa rican meal, that my kids and us, couldn't see, or eat anymore

attention to our dietary need (gluten, egg and dairy free) for breakfast and dinner

hotel is brand new, beautiful amenities, restaurant, and the gym is on point for a short term stay

breakfast eggs

improve breakfast options

the kids especially loved the pool, and we adults made great use of the gym, which was incredible

was a pleasant atmosphere, beautiful views of the golf course and great bird watching

great breakfast (a bit pricey at $10 per person, but kids eat free)

great breakfast (a bit pricey at $10 per person, but kids eat free)

secure parking is provided and the san jose international airport is conveniently close

bed was uncomfortable and furniture was damaged. there was no pool or jacuzzi.

outside back yard with view of golf course

hotel is right on the golf course

gorgeous lookout onto the golf course, amazing breakfast and hospitality

fabulous view across the golf course that might have appeared from the advertising that one would have access

bad wifi neighbourhood is not that nice

breakfast greatest

location is excellent, breakfast is ok

very convenient to head to the airport and they also offer the shuttle service

great place. will be back for sure. rooms weee great and so was breakfast

room close to pool and laundry services - don t book 433 if you want a peaceful stay

the bar fridge was fully stocked the balcony had a hammock and it s own outdoor spa and waterfall too

over priced, restaurants/mini bar - even have to pay $5 for a small bottle of water in room - first hotel in

miss everything that the hotel gives you - the animals area, la paz waterfalls and the amazing pool and hot tub

so we just got room service

rude and gave zero direction on how to find the room, maid woke us up at 7:30 to ask if we wanted laundry service

room was weirdly furnished and uncomfortable, lots of road noise and laundry room noise made it very distracting

accidentally took it and i never got my dress back, even though i begged the staff to look in the laundry

laundry facilities on the property

great location, nice area, pet friendly beautiful pool and great gym

there was a queue for laundry in the evening as they have only 2 +2 machines

appreciated the early check-in and free laundry.

added bonus: the laundry room on the first floor which given we stayed after a two week trip on our way to

close to the airport. free shuttle. free yummy breakfast. very nice hotel. lovely room.

and you could walk to the other side of the street and visit another hilton with a nice pool with greenery and

great breakfast

there is also very nice garden, we had our breakfast there and it was delicious

breakfast was super tasty

nice location with fresh air in the mountains; good breakfast and helpful staff

the breakfast is very delicious

laundry here , tv is small , slow wifi , the deadbolt on the door didn t work

near restaurants and laundry facility

down facilities, no free shuttle to the airport after 1 pm (advertised as free 24-hr shuttle), no laundry, awful

a laundry on site

don t like the perfume cleaning products or laundry soap

excellent wifi for zoom etc

best hotel in costa rica! clean. awesome pool

room service wasn t great and expensive

parking, free wifi (also for non honor members), jacuzzi - san jose wasn't nearly as warm as the

we had a suite that included a small kitchen area, which was great, but they did not clean the dishes or provide

breakfast was very tasty, i was full ud83dude0a the staff was very nice and helpful (did the laundry for me)

at a closed hotel at 4:30 am with no means of communication (eventually we connected to the wifi and they opened

pool, the breakfast and the staff were amazing

trying to find someone with no success, luckily i searched around the empty reception and found a wifi password

lovely place! excellent cleaning and service. the pool is clean with ample hours. recommended.

also nice that their laundry service was affordable

the pool was great breakfast was perfect

the breakfast was super and plenty of it

place close to the airport very quiet at night to get your rest for the next day, pool is beautiful

is just perfect great safe location incredible kind stuff who will help you whatever you need breakfast is great

laundry and didn t return change, was not rinsed well or folded poor lighting after dark, bring a

garden /pool terrace area, perfect for relaxing after a long journey

comfortable bed, excellent breakfast and most of all the staff were so welcoming and friendly

at airport (while booking is saying there is one further away from airport then booking told me wifi/internet

there are only 3 parking spots

laundry system was good

late check out is offered, but it costs 30usd + tax for 3 additional hours, which i find a bit

restaurant and room service on

free parking and free breakfast were an added plus

the staff was excellent and room service was fast

breakfast

room is spacious with all the facilities you would expect, breakfast was substantial and well prepared and

there is a free parking as well

rooms with awesome beds, excellent service and very friendly staff, easy to find location, good parking space,

pool area looked like it had been neglected for a while (i

being close to airport on departure and the staff arranging transportation, the great job of laundry and the

kids loved the jungle location.

some loud kids running around with no parental supervision. but not your fault.

staff excellent, huge comfortable rooms with excellent bed, wifi, free international calls, nice garden area

some loud kids running around with no parental supervision. but not your fault.

so, i asked if i could have access to their laundry room to get the stains out

room backed up to the laundry, so when they were doing laundry we did not have adequate hot water to shower

advertised laundry and didn't have it

quiet location, good rooms, decent pool, good wifi, helpful staff, usually good rates and money well spent

perfect location, nice view. good breakfast.

the bar on the eight floor is only opened at night

no charge for parking

bed and breakfast were excellent

wifi coverage was good and with high speed

the roof pool wasn't exactly like on the photos but still good.

the pool is beautiful and very relaxing

no mini bar as advertised, some of the main ceiling lights didn t work and it is located far from

we had breakfast and ordered room service one night - very delicious

swimming pool

details! mini bar in the room and didn't like to hear dogs bark

and andres, now at the restaurant downstairs, daniel outstanding, i almost forgot, we call for laundry service

shower in our room was cold, and the laundry was extremely expensive

the spa center is perfect too

large gym and various pools

room service was also great

the room has a small kitchen in case you want to stay several days and prepare something to eat

they don't have soap and shampoo in the rooms also the bed is almost in the same place of the kitchen

perfect to stay because it has a small kitchen

nice to have the use of laundry facilities

the back parking area felt secure with the gate that the staff control from inside

we also appreciate access to secure off-street parking

nice full kitchen

wifi didn t work and we had to find somewhere else to work from every day

the windowless room was spacious as mentioned, it was also loud due to its proximity to the hotel laundry and

entrance was dark and poorly lit when our driver pulled into the parking lot at night

everything. the ease of check in. the safe parking of our car. the staff. the rooms.

is great, the coffee is perfect, and marvin helps in anyway he can, helping with luggage, parking, finding places

and tastefully decorated, the bed was comfortable with nice beddings; the tv was smart and the wifi worked very