nice vegan breakfast

very good service and breakfast

the swimming pool is sparkling and very clean indeed

the resort itself is in the heart of a beautiful forest and we enjoyed the place, the pool and the jacuzzi

the parking at the rooms is a bit tight in many places

pool is nice and cold after a warm day

from great housing service to dinner and breakfast served in time that suited our plans and even washing our

we had breakfast every morning by the pool and hearing the birds sing

the setting is beautiful and it has a small pool to cool off in

we had breakfast every morning by the pool and hearing the birds sing

oh yes, laundry bag $25 every other hotel we stayed was $10

alejandro one of the owners and staff in the restaurant was- helpful, fun and always available laundry is on

clean, comfortable beds, strong wifi signal, big shower with lots of hot water, good air conditioning

far from la fortuna weak wifi

the food is delicious, the pool is very nice

i had some laundry done and it came back a bit damp which was annoying as coat a lot of money.

the hotel has a 2-3 hour laundry service with very reasonable prices, which is of great value as any in-room,

food is basic , our room was delivered 2 hours late and the lights , wifi and sinks were not working

morpho bar and restaurant was right at the hot springs and the bar service was excellent

hot springs, (not naturally fed) but it was very nice surroundings, clean, connected to cold pool and river you

very old infrastructure, doors that don t close, slow breakfast service

we really liked the place, view, rom, pool, whirlpool, sauna, staff, animals, etc.

the breakfast that is included was delicious and so amazing

nice forest on the property and a nice pool

but we had a kitchen

no laundry

breakfast was delicious and adult the staff were super friendly

breakfast lady wasn't very friendly. no hot water.

is no breakfast, even for purchase as advertised

there is a pool, great wifi and room service daily

great breakfast, nice hosts, comfy and tidy room

the facilities were in great condition and breakfast was nothing short of amazing - the staff was incredibly

the tamal with the breakfast was the best i've ever had. the staff were great and very funny.

she made us an early breakfast and drove us down to the car station and gave us some cookies for our trip

free parking is a big plus

odor on room 13 and all around the first floor laundry/ electrical room noises in the early morning no breakfast

wifi signal was bad.

breakfast was awesome

underwhelming breakfast that took so long

ordinary breakfast in the nearby buffet

only suggestion is a self-serve laundry

the food - for dinner and breakfast - was amazing

the people, the food, the spa (you must take a massage

hideaway location , high quality guides , great reception team. breakfast superb.

fireplace in the casitas - very nice for kids even when they'

seems like a more expensive mothel, the parking lot had few lights

everything! accommodations, breakfast, staff, cleanness, and pool were perfect.

he was extremely pleasant and conversed with us over our wonderful breakfast

close to the town, but the place is quiet. good breakfast, good space on the parking lot.

delicious custom cooked breakfast served on a lovely patio

we came back for the pools and the spa treatments specifically

and don't forget the bar with reasonable charges

having a bar right there is great because you don't have to go far for a refreshment

wifi issue. no cereals or chocolate for the breakfast.

this was my third stay. what i disliked was how the breakfast

good laundry service too

the laundry service was excellent

the hotel also provides laundry service for a reasonable fee

we also use the laundry service

breakfast was exceptional and we did laundry there for $3 per kilo (excellent price)

breakfast buffet could be improved.

wonderful hotel with beautiful garden and a view on arenal volcano. very good breakfast.

breakfast is good, wifi worked well

it's outside of la fortuna noise and rooms are very nice. breakfast and personnel are very nice.

breakfast was not included.

we didnt eat breakfast there or did our laundry cause there are plenty of cheaper options ins la fortuna

they do your laundry for a great price and the staff was incredibly

laundry service inexpensive and done in 2 hours, which was great as we were travelling for a month

the laundry service was good but pretty pricey at $5/kg

lodges are very spacious and have an amazing view on the rain forest - staff was helpful, laundry is very fast

the reasoning from the hotel was put your clothes inside the hotel room or give for laundry which costs 2

wifi was poor and kept dropping my phone constantly

grounds were immaculate, rooms clean, complimentary breakfast was varied and tasty, staff was friendly

beautiful garden and swimming pool, comfy rooms helpful staff and abundant, varied breakfast

the staff was very friendly and accommodating .the pool was fantastic, clean and warm.

the other time i stayed there, my room was next to the parking lot, so it was super easy to get to

like the big thermal pool to catch the sun

hotel is not peaceful, they have loud music and a bunch of kids running around and diving into the pool

pool, wasnt that clean, but again for a spring thermal water, i guess it was normal.

breakfast is costa rican gallo pinto and costa rican sausage

they also helped with tours and also laundry

telephone in room for room service or in case of emergency

very safe place, car parking just few meters from the room

especially thanks pool cleaner

nice surroundings, the trails was short but nice, breakfast was awesome, highly recommended

breakfast was perfect

the restaurant made a wonderful breakfast, fresh, not buffet, and in the evenings a very nice dinner

breakfast was amazing

location was right next to the arenal waterfall. breakfast as decent, wifi in the room was good.

the breakfast was simple but yummy and it was included

your laundry can be done for you at $5 per kg, received mine the same day

the rooms were clean and spacious, the provided breakfast was delicious, the laundry service was easy and

laundry service came in handy and the location is ideal for tours and restaurants

we booked lots of tours through them and they also helped us with laundry and booking taxis

they even returned money that they found in our laundry

we loved the tradicional breakfast

breakfast is good (4 options including traditional, american, pancakes and granola), the rooms and

breakfast was fantastic

the room was huge, comfortable bad, good shower and fine breakfast

garden, the pool, the breakfast outside in the garden

wifi wasn t great in our room, shower wouldn t work at random times throughout the day and if

good laundry service for 2000 colones per dry kilo

beautiful lush green gardens, with lots of flowers and birds to enjoy as you lounge by the lovely pool

front desk clerk was very rude, the wifi did not work in my room (and i tried many ways to make it work), the

surrounding, pool, restaurant

pool a few steps away

came everyday and even did our laundry

there is a laundry service and the place is quiet and peaceful

15 walk to city, no fridge, stains after laundry service

nice plave to stay and good breakfast

appartment, there is a gym and swimming pool

we were not informed ahead, that the prices for breakfast and laundry didn t include the 13% tax, they were

the breakfast was simple but good. good value. good beds. good size apartment. lots of parking.

kitchen is big and clean, the room was spacious, big tv, fan and air conditioning, good bathroom

the car is safe in the parking

the shared kitchen was great

good laundry servive

laundry was

just worked fine: good location, nice premisses and room, pool for the kids, breakfast included, laundry service

there is a good laundry service too

walking distance from groceries, laundry, restaurants and other shops

the breakfast is amazing and you get a free pass to hot springs

free breakfast

great host great location free breakfast free hot springs ud83dude0a

each day the owner makes a different type of delicious gluten-free cake for breakfast - highly recommended

breakfast was poor value with poor coffee and small scrambled egg + toast

breakfast is included but you are not allowed a choice of dishes despite there being items of the

good breakfast served at the bar in front of the street

bad breakfast

breakfast consisted of a small scrambled egg and one piece of bread

hotel provides laundry for 5

location, breakfast, ac, laundry service and team.. was great

is excellent, staff is friendly & helpful, breakfast is great, daily cleaning of the room, laundry service is

el laundry esta bien, 5$ por kilo

parking too far

laundry service was good and about the same price as the local laundromats

they will also do laundry for you for a small fee

room has a large kitchen and comfy beds

the breakfast is tasty and varied

the room is small and there aren t many parking spaces available, but the included breakfast was good and

the laundry service was very fast

sorted laundry and transport for us

, new , comfortable kitchen very clean you have coffee machine toast maker and everything you need location

one staff member was a bit grumpy and lots of rules to follow when using the kitchen.

location, good kitchen appliances and very clean

restaurants and shops nearby, laundry a few blocks away

safe parking, laundry next to the hotel

a little laundry opposite got our washing back to us bone dry and neatly folded in about 8 hours

location was great and allowed us to walk to go eat or go to the convenience store and get our laundry done

loved access to the hotvdptings and pool at the sister hotel

great location, good breakfast and the staff was very nice

clean rooms, friendly staff, delicious breakfast!! convenient location too!!

there was an okay breakfast included. and we had the place much to ourselves. so quiet.

large terrace area very pleasant area to sit, with a bar and lots of open and sheltered sitting areas

airy feel good communal spaces central location bar and restaurant on site hot powerful

staff, was mostly friendly, but could never answer my questions regarding local transportation, laundry service

laundry

suggestion i would have is maybe offer a free or cheap way to do laundry

services proposed like laundry (9$) and the food is proportionally a bit expensive compared to what you would

towels smell a bit gross like laundry you left wet for way too long before drying it

we used all the facilities including the laundry service

the hotel offered overnight laundry service at a reasonable price

nice plunge pool, helpful staff and good laundry service

there was noise of the laundry room behind our room

minute walk from the town unbelievable value for money extremely helpful staff fabulous breakfast beautiful lit

laundry was a bit on the expensive side and the clothes didn t come back that clean/smelling

staff, clean rooms and bathrooms, great breakfast and super helpful with booking a tour and laundry

it rained all the time, clothes could not dry (good thing they have good laundry service), it would be usefull

location breakfast laundry service for 3$ per kg lots of lounging area

i think they may be effected by any laundry

they have a board outside the reception area with their recommendations in the area as well as laundry service

have laundry - washer and dryer but 25 usd for unlimited load, found it a tad expensive

in the night it was quite noisy, probably because of the laundry/washing machines

had the standard room which is located by the laundry room and the kitchen

also, they charge a very high price to do the laundry, i would recommend going a few steps down the street to

there is a laundry service for 2,000 crc per kilo

good value laundry service

the main road is pretty close and noisy. the wifi was not working in our bungalow (no 4)

road noise (which some other reviews warned us about), per our request before travel, had not wifi issues, was

the breakfast was delicious

was pretty disappointed with how expensive the laundry service was

you want to do laundry then you need to write everything down on a paper

we gave our clothes for the laundry and they just ruined my short that became red

one of us broke a room key, breakfast choices were great, nice swimming pool, lush grounds, good wifi, and

there is the added bonus of having your own hot tub as well as the communal pool and jacuzzi

efficient laundry service

laundry services were available, too

can get laundry done

the swimming pool was very comfortable and we would definitely

good facility with excellent breakfast

would've been nice to have a guest laundry facility at the property.

the pool is excellent

everyone is great and the breakfast is delicious

breakfast buffet

swimming pool was out of service.

it was raining all the week we spent there. nothing to do for kids.

the wifi in the room could work better.

lovely restaurant setting and pool area

the hotel facilities include excellent wifi throughout the property and grounds, a large restaurant, bar, nature

breakfast was

laundry services were quick and efficient with shirts nicely folded

too breakfast being included was a big bonus and the choice and standard were great we used the pool every day

great breakfast included

the pool and property were excellent

the parking lot was full

the food was fantastic, the rooms are clean and the free laundry room was a real bonus for us

communal kitchen and seating areas, pool and access to laundry service were all bonus points

the place has excellent facilities, including a shared kitchen and laundry area

the staff was amazing, the free laundry was a blessing

also the lounge, common kitchen and laundry was useful and nice

laundry service was quite pricey at $7/kg

towels & some blankets had a musty odor freshening up laundry would improve the experience

used the laundry service, which was very expensive and not good

the laundry service is overpriced, and much of our clothes came back damp or wet

we took advantage of the onsite laundry service and were very thankful to have clean clothes

price too high for what we expected. no accessible laundry facility.

there was always parking, breakfast was good and the pools looked nice but i didn t have time to try them

bills itself as a thermal spa hotel

the breakfast was great and all the staff were very friendly

bar at the pool / no option to get coffee/tea etc during the day; a bit dated; sometimes tricky to

ladies who served breakfast were friendly, they served a nice breakfast or helped us with some laundry, but

dispenser , would again expect slightly higher standard such as shampoo also to be included -no laundry service

was great-breakfast was delightful, -they cleaned our rooms and did laundry

spacious room with a kitchen, coffee and tea

the breakfast is good, and the view of arenal is spectacular

tt had no laundry service

there is no laundry on site which was very annoying

everything worked - from the wifi to the hot showers

spa resort was just that

while the breakfast buffet wasn't huge, the quality of the food was great

laundry service was as expected in a 5* hotel, which is in my view too pricey, and per item

free laundry! free international calls! free yoga! breakfast in villa is free!

gym is for a single person use

-descent room service menu

other than that, the staff were very friendly and the food and service at the pool bar was excellent

providing a very reasonably priced laundry they required you to drop and collect the items from reception

the spa experience was also very memorable and a highlight

loved the hot springs that we enjoyed both in the morning before our delicious complimentary breakfast and

the pool and hot spring were just as the show on the pictures

the grounds, farm, hot pools, and the spa were all unique and very enjoyable

breakfast was good, served in the home of the owners

the breakfast was delicious and in a beautiful setting with the view of the valley

and one twin bedroom - with well equipped kitchen, dining table and chairs, sitting room with fireplace and

the two bedroom cottage (one double and one twin bedroom - with well equipped kitchen, dining table and chairs

we only ate breakfast in the cabin but it had a kitchenette with fridge etc

will definitely come back again, hoping there's laundry services in the future

the cost of the laundry service. we ended up going into town for a much better price.

would appreciate some sort of laundry line in the bathroom or on patio to dry swimsuits

room was close to the laundry room

when we were on our patio we had a view of laundry bags and garbage

the wifi inside the room was quite bad

fantastic staff. the rooms are nice the pool is tremendous.

the food is good quality, the yoga studio is great, you can exercise, go for a hike, enjoy the pool and hot

breakfast was amazing, snacks and appetizers were fantastic but dinner was ok

the chef made fresh breakfast, lunch and dinner

the laundry service is cheaper than in other hotels we stayed

they even have a laundry service

the laundry service shrunk most of our clothes.

roads leading to the hotel for approx 6km, cobwebs under bed, bugs in bathroom, weak wifi signal (but i get that

pool was surprisingly small but good

laundry service

staff was not very accommodating, no tours could be organized (due to low season), laundry took very long and

they also do laundry service which is necessary when hiking the volcanos and forests

any clothing that gets wet, however for the value it is excellent and you can lay a small fee for laundry service

room service

the staff were friendly and welcoming, and we were able to have our laundry done

of the rooms don't have wifi, some have bad signal

everything was great. nice views, even on a rainy day, comfortable room, good breakfast.

no coffee in room & wifi didn t work

the kids (ages 7 to 17) all enjoyed the pool and facilities