bins/laundry wheeled out loudly around 6am

very comfortable room. lovely breakfast. smart surroundings. free parking. helpful staff.

room was lovely and cosy, bar was nice a comfortable and the restaurant was nice too

everything was excellent from the moment you booked in pleasant staff and parking on site

it was very good except low level , intermittent, noise at night from an ac unit or kitchen extract fan or

we were placed in the annex next to the laundry

drinks in the bar were slightly pricey, and we decided not to visit the spa for a quick swim as it would have

i was a solo traveller, but will make a weekend if it next time and bring my wife and kids

some of the equipment in the gymnasium is in need of routine maintenance.

there was some noise from the kitchen below early in the morning but nothing to complain about

there was a huge pile of laundry bags against the wall of the hallway during my entire stay: fire hazard on an

the bags with the clean/dirty laundry was lying outside my room on the corridor

room heating (bathroom towel rail) on and not controllable. laundry bags in coridor to bedrooms

the corridor had a large quantity of large blue (presumably) laundry bags cluttering the length of the hall

a pack with detail of local eateries and attractions, rules and regs of the hotel, wifi code, room service

i asked for a quiet room and we were above the laundry room and it was noisy

position poor the view was off the bins and dirty laundry also the emptying off bottles

the only thing to say is can't believe you have to pay for wifi that was disappointing

very good gym and pool staff very polite and helpful

couldn't log on to free wifi

reception staff, bar staff, restaurant staff (evening and breakfast staff) and house keeping were excellent

on sunday night we had excellent service from the bar man (an agency post) if you have any job vacancies you

dinner was great, they were very accomodating to my kids, and breakfast was also good

was no room service option however we ordered food at the bar and staff helped bring it up to our room

they helped us arrange early room service breakfast which was great

the silence, the vegetation, the lawns, the laundry, the trees, and the rippling of the water channels crossing

had room 27 and opposite this room is a laundry room

wifi better, but still dodgy in places too few outside chairs/tables, no loungers, deckchairs at

food in the restaurant and bar was delicious

the fact that there was a bouncy castle in the grounds directly outside our room with screaming kids, i think

they also had the secure locked outer door wedged open with a laundry basket

friendly bar staff and excellent food

the staff were excellent and the breakfast was freshly cooked!

on river bank, a stone's throw from the cathedral and city centre, lovely staff, excellent breakfast

at a charge was able to do a late check out

no problems with the wifi

although i put on the search that i needed to hotel to be pet friendly i don't feel its very fair for the hotel

staff was great ringing me that our dog was crying in the room we were only in the bar as wasn't sure if we

wifi was very good

excellent choice for breakfast. comfortable bed good location nice late check out time

was not ready at 3pm, due to late delivery of laundry, but was sorted quickly

the only thing i wish they had was laundry on property. they have a nice referral, however.

location bar breakfast room

excellent shoet stay over night i thought being ovet a bar ir would be noisy but honestly u didn't

bianca went to the kitchen to make this request to the chef and he yelled at her about it

very central lots of amenities near by and the pool was great!

breakfast included in our deal, tasty and plentiful

while we never dined there, we have friends in worcester who are members of the gym and they recommended it

the only niggling thing was the wifi.

beer in the bar could be a bit better

laundry bags left in corridor, dirty cups/kettle

side panel of bath loose and broken; two plugs, neither of which fitted the washbasin; dirty laundry in corridor

not overly clean and in poor state of repair, building overall poor state of repair and laundry left out jn

dirty laundry was stored on the

the bar and restaurant service was first class

location close to the m5, with adequate car parking space

no wifi available

free parking is also an advantage with plenty of space

t notified about the 3 charge for room service until the second night using it which was slightly annoying

i didnt use the bar or restaurant so unable to comment on that i would stay there again if i'm in the

we were disturbed by the laundry van arriving below our room at 6.30 in morning

the room was above the laundry/kitchen/staff area of some sort with an extractor fan outside near the window

a selection of varied laundry bags outside bedrooms not attractive

outside room at 0500hrs every morning (laundry loaded on to van) people smoking in room below drifted into our

lovely location, but our room looked out onto the pool building with huge towel and robe laundry wheelie bins

breakfast on both days of our visit

i think the price of a pot of breakfast tea for 2 at 11, was expensive.

breakfast was excellent.

you pass behind the bar and past the entrance to the kitchen

we did find the restaurant service at breakfast to be a little slow - but a very minor quibble!

was minimal, but there was some noise at 8am from the laundry service being dropped off at the hotel right next

the hot stone treatment in the spa is recommended and i liked the gym which was well equipped

it s lovely to have showers for dogs and genuinely good cooked part to the breakfast you need a room service

the pool and gym

on the top floor with no aspect and dreadful heavily patterned carpet that i felt was covering up any marks or

room- changed rooms, first room was on the ground floor only 1small window overlooking the laundry bins,not

my third stay here. 24hr check in, easy parking, always friendly, fab food & cheap

staff mega friendly and helpful, food amazing, breakfast wonderful, parking a breeze

wifi was only 3 mb in my room

no wifi code or fire escape route visible in the bedroom

laundry facilities always welcome

breakfast was also very good together with a great view from the conservatory

parking was very limited and quite dangerous with a drop to the pavement below with no barrier in

however an access gate from the garden onto cleeve hill would be great and a guaranteed parking

the honest box bar was a lovey touch too

the spa was fantastic and importantly very relaxing - there is a long pool to swim in, a warm outside

the spa was fantastic and importantly very relaxing - there is a long pool to swim in, a warm outside jacuzzi

we had a beautiful breakfast every day which had everything available you could ever want

quality breakfast, with professional and friendly staff to serve all guests

the staff could not do enough for you and the bar was fully stocked with all the top brands

due to jetlag, we got there a few minutes after 10 and the kitchen was closed

we paid $350 which included the breakfast (there's a wonderful buffet in addition to the hot breakfast), and

i can only assume these when placed there when we accepted valet parking

no valet parking for that sort of property, any prior instructions would have been helpful to avoid

plenty of parking

what we needed it for (stop over on our way to liverpool with 3 kids) it ticked all the boxes

loved our stay and didn't want to leave great late bar ment we could come back and enjoy a drink before bed bar

location is so close to the motorway we could not hear any traffic noise in room, and being pet friendly was a

the breakfast was good and the staff were friendly and helpful

free parking, a good included breakfast and helpful friendly staff

the cleaning staff left vacuum cleaners and laundry on the staircase landing all day

bar - we could help ourselves to the amazing selection at the bar any time

would have appreciated the option of secure wifi

lovely warm and cosy little bar to have drinks

very poor wifi connection and little protection from noisy guests on the landings.

reception was full of laundry when we arrived no buzz or positive vibe about the place at all

com website i used the filter to identify places that were pet friendly and had a swimming pool - clarence court

an added bonus which i didn t take advantage of, is an ev charger for electric cars

we didn't realise the spa was not on site.

t realise pool wasn't within the hotel itself but has it turned out we wouldn't have used it anyway

the kids were disappointed but to be honest i was tired from driving

as pet friendly, but when arrived at reception, staff advised that dog was not permitted to stay

awesome croissant. good bear hunting game for kids

didn't use any wifi hence score

appreciated the use of the free swimming pool (plus sauna and steam room) at the nearby everlast gym, and that

we were in the basement and looked out onto the car park and were awakened by staff emptying laundry cupboard

together, no shelves in the wardrobe, no amenities such as shwer cap, tissue paper, vanity kit, laundry bag, no

tastefully decorated, comfy, very nice bathroom, smart tv and wifi

the smart tv didn t connect to the wifi so the regular netflix, prime, tv apps did not work.

arrived at 7 pm, me, my wife, and 2 small kids, and upon checking in, i was told there was no staff to help with

was poor and expensive, don t appreciate walking down a corridor to our room with laundry bags, beer kegs,

went for a deluxe pet friendly room, the bathroom was lovely but there was rust at the bottom of the bath & on

free wifi that was very easy to connect to with great wireless connection

us & they were super accommodating & even set up a little table for us just to the side of the bar area so we

extensive tea and coffee faculties and delicious prompt room

location, wifi and room size.

paid for an early check in and check out

there's a kitchen area inside a cupboard,

continental breakfast was spot on and you could upgrade for very small fee to full breakfast, early check in

the room is big and the little kitchen is very helpful. my kids loved the bunk. breakfast is ok

loved the bar area and bar menu

lovely breakfast, fabulous room and very helpful staff.

excellent location. excellent room service and breakfast.

pet friendly including most dining areas in the hotel; pet bed supplied

good wifi

we got woken up at 7am from the cleaning ladies opening the laundry cupboard next to our room and shouting

henry the hoover and housekeeping laundry left over from room changing and left overnight in hall way

service doir all left open showing dirty laundry

spa never answered the phone. never got to use steam room as fully booked every time we went.

enough tea and coffee and milk in the room no free mineral water in the room service in restaurant last night

also we asked for a quiet room but were put by the service doors so were woken early by the laundry

didn t seem to know if they had a laundry service or not

friday morning we were rudely awakened at 6am by bins being emptied and laundry deliveries just outside the

we especially love room 104, it s ground floor level, close the the leisure facilities, bar and restaurant

was a great last minute night away with my partner, first night away from the kids in over 12 months

view from the bedroom some kind of laundry facility and wheelie bins, it was like a maze to get to ur room

room was very noisy, sounded like it was next to a laundry room

washing machine in laundry room spinning until very late

a pool with loungers would be a very good idea

there was a wedding on so it was hard to get to the bar, had to order room service instead.

no view just backed on to staffs shed/ laundry room

beautiful grounds, however room was very dated and very standard, outside our room there was the laundry room

but the bar, spa, bed and outside of the place made up for it

when i mentioned about the noise and that kids had been woken up i was told that there was nothing they could

attractive grounds & ev charging

only thing worth saying is the bar area isn't open all the time, though i do suspect that if you asked it would

lots of car parking available and lovely gardens to explore

comfortable room, good food, powerful wifi

breakfast was very tasty and a great choice

parking is some distance from the entrance to the hotel and the gravel unforgiving

they restaurant serves lovely meals and bar snacks are served in the front lounge

staff happily moved us from a room which was very warm and had the kitchen aircon unit right outside

beautiful breakfast and ate in the restaurant on the first evening where food was of a really good

need more choice on bar meals..

room service was very fast and the food was amazing

know it is not usual holiday inn way but a mini fridge in the room and a guest laundry would have been useful

the sausages were a bit burnt at breakfast but other than that there was a good choice.

lovely bed( fussy with beds), pillows, sofa bed for kids all good

wifi and freeview on the tv in the bedroom

breakfast was good, and they had a staff member dedicated to making sure the kids had fun, and they had free

property doesn't have it's own parking so you have to park just up the road in the village square - the parking

parking is on-street, and at busy times visitors may struggle for space

a residents lounge with cosy seats and books to read, a useful fridge in the bedroom, an honesty bar in the

parking is not on the property, but there is plenty in the village, or you can use the pub next

ray was very pleasant to talk with and the honesty bar was appreciated

woken at 8 on a sunday to reverse beeper on laundry truck, and being woken at 7am following day by artic reversing

distance from room to reception. what happend to my laundry!

staff were loading/unloading carts of laundry on sunday morning just next to the room, making it impossible to

corriors littered with laundry at

long corridors, ways out of the building through fire doors past dirty laundry (or it was a long walk up multiple

strong smell of damp/ damp washing on the lower floor near the laundry room

even though i had fully paid on arrival for my room and bought a bar meal separately with a different card

clean, comfortable, good selection for breakfast

exceptional literally nothing was too much trouble and spent the morning enjoying the lovely pool, jacuzzi,

the breakfast was great, lots of choice, the young man working in the breakfast restaurant that morning

feels like we was on laundry area, a noisy sound like washing machine was doing all night non stop and very loud

and what was brought to the room was filthy dirty as if it had just been pulled from the dirty laundry

pool busy.

room was large and spotless. spa facilities were were really good. great value for money

i didn't realise there was a separate bar menu