the corridor had a large quantity of large blue (presumably) laundry bags cluttering the length of the hall

the bags with the clean/dirty laundry was lying outside my room on the corridor

room heating (bathroom towel rail) on and not controllable. laundry bags in coridor to bedrooms

there was a huge pile of laundry bags against the wall of the hallway during my entire stay: fire hazard on an

wifi could be better

we were placed in the annex next to the laundry

my only negative, is not enough disabled parking, and spaces are too narrow

staff in the restaurant, clearly overworked and/or understaffed, running to and from the kitchen

good wifi and very comfy bed and bathroom facilities

initial room suffered from noise from the kitchen fans

was minimal, but there was some noise at 8am from the laundry service being dropped off at the hotel right next

used the pool with our 1 year old which was easy to book and lovely to do

superb clean bathroom accept dogs lovely quiet areas to read or talk concierge parking

bad water pressure in the shower which is a pet peve for me

parking was fine, pool and facilities were brilliant

no fires lit which were needed in the bar area on a chilly night.

excellent breakfast fine room location.

very dissatisfied with no wifi whatsoever. didn t like no locks on bedroom door.

you pass behind the bar and past the entrance to the kitchen

we did find the restaurant service at breakfast to be a little slow - but a very minor quibble!

everything, the room, the spa and the food exceptional

pool was very busy and we couldn t get any loungers

wifi not good

calm peaceful rooms to relax and unwind and surroundings with wonderful facilities- pool, hot tub, sauna, steam

3 night stay, from the comfortable beautiful bedroom, the decor of the hotel, the high quality spa facilities,

had room 27 and opposite this room is a laundry room

the silence, the vegetation, the lawns, the laundry, the trees, and the rippling of the water channels crossing

food was tasteless and small we were still hungry but room service had ended so was hungry in bed

ideal location quite good for kids i like the old character of the hall

the rooms didn't taste great, so id recommend getting some bottled water or getting some from the bar to take

small cabin shower, windows that couldn t open, abandoned laundry bags on the

we used the pool and it was very

parking lot is at the far end of the gardens

they had forgotten about our room service

were attending a wedding reception at lapstone barn and trying to get a taxi home was an absolute nightmare and

we realized the second day that we were located over the laundry room

and the room at the back was quiet apart from a humming sound from some sort of machinery in the laundry room

wifi was patchy, an option of fresh milk in the room would have been nice.

location, charm, restaurant and bar on the premises

comfortable bed and bedroom, delicious breakfast and lovely atmosphere.

bins/laundry wheeled out loudly around 6am

com didn t tell the hotel we had two kids so when we arrived the sofa bed was not made up and i had a sleeping

noisy extraction fan from kitchen directly below room

of parking, super friendly staff, roz who worked at reception was so friendly and welcoming

from our room, which is nice, room was clean and tidy and had a comfortable sleep, however the kitchen extractor

there was a see through window where you could see a unsightly room filled with dumped linens/laundry

took a day to clear the hall full of clean laundry bags

good breakfast with outstanding customer service

the sheep toy in the room felt a little forced especially since i was traveling with kids.

the breakfast was perfect

an ideal example of washing your laundry in public

beautiful garden. a historical church beside. easy parking. nice breakfast. extra bed for child.

gym need an update.

wifi a bit patchy as we were in one of the rooms furthest from the main reception

the bar area very relaxing and staff more than helpful

fault tbh, if there is anything i wish the check in was earlier and maybe an option to pay for late check

we drank in the bar (saddles) both nights after returning from stratford and aj the barman did an excellent

room service not exist staff to ask for help breakfast the bed and pillows

screaming kids in corridors at 7 am and in spa..

room no 14, extremely noisy, i think above kitchen.

wifi was, rather surprisingly for a renowned hotel chain, an unsecured network without even a

lovely hotel and great it s pet friendly too

well stocked fridge and bar

there is an option to opt out of room service which we took

good wifi, powerful shower, lots of hot water

my partner had to use the laundry bag

good wifi

clean and tidy breakfast was very nice

staff were helpful and accommodating, especially impressed with bar and reception staff

gym ok but tv not working

00 with narrow corridors blocked by laundry, lift in use for laundry, and food trays on the floor outside rooms

excellent wide choice at breakfast and bar meals

lower price for breakfast. wifi connection wasn't very good.

were very helpful and efficient the room was lovely perhaps a few more tea bags we didn t use room service

i found the wifi a bit inconsistent in certain places and some better sound proofing of the rooms would

it was a bit noisy where our room was situated as there was a lift for used for laundry etc.

00 because the bar staff failed to point out the exact offer and didn't appear to understand what we were ordering

and the breakfast - absolutely superb

hotel is charming, with beautiful old fireplaces and woodwork and modern comforts

we loved it here so clean cosy, staff very friendly and breakfast was delicious

food quality was excellent, both room service and restaurant

breakfast was lovely

car park became hectic on saturday afternoon and the bar was very expensive ( 5

a good bar facility at different times of day

room service menu was lacking, which in the current climate we probably would have utilised had

used laundry was stacked inside two entrances

entrance from car park into shabby area full of used laundry on carts and corridors looked 'tired'

haven t to walk past mountains of dirty laundry at entrance

great room fine bath towel had hairs on it, not my colour so laundry not good breakfast choices a bit

dirty laundry in the entrance hallway from car park. not good in covid times.

noisy, woken by laundry delivery, housekeeping knocking door from 8am every half hour

tired noise air conditioning/laundry poorly ventilated rooms for hot weather

from drying machines in laundry near to room location which disappointed us curtains in room were torn down the

room was located next to the laundry room, so was noisy, but the hotel staff sorted this for us

we booked late but were put in a room opposite the laundry in what felt and looked like it should be the staff

night, ( that was a concession) price for wedding no extras in room like sewing kit -shoe shine -laundry bag

spa closed early on bank holiday

was a little basic but fine - room service for breakfast could have been better as the breakfast was a bit basic

a warm thank you to the very friendly and welcoming gentleman in the breakfast area who greeted guests so kindly

no early check in available

the landing was constantly covered with laundry bags during our stay

the bar is cosy and there is a range of different drinks available

bedrooms have obviously been upgraded but the approach to bedroom floor from behind bar area didn't bode well

the bar is cute and has a nice fire going

the girl behind the bar had to move her car so that i could get on to the small area of parking next to the

did laundry and got a haircut

stylish courtyard garden. parking.

the parking was perfect and the room was very clean

room service on saturday evening (15th dec

good location. comfortable, spacious. very clean. several nice seating areas with fireplaces.

laundry facilities always welcome

parking tight. but it was a bank holiday weekend. would be fine when less busy i suspect.

parking is a little perilous! larger cars will find it a squeeze

breakfast was a lovely extra very fresh and well cooked - i'm a veggie and my partner is gf we both

the room, the hotel was super gorgeous and very clean, our host was lovely and the breakfast options were great

kids loved the family room as they had a whole floor (and telly) to themselves

evening restaurant over booked room service choice not good

parking is very easy and the approach too

we made use of the pool, hot tub, sauna and steam room and explore the grounds after a wonderful breakfast

the food, wines, pool ambiance

i asked for a quiet room and we were above the laundry room and it was noisy

position poor the view was off the bins and dirty laundry also the emptying off bottles

location, room and facilities excellent. spa and pool clean and good. bar meal also good.

rooms lofty and spacious, free wifi

pet charge was not transparent. promised a refund. but it never materialised

place was very easy to find, and there was parking less than 1 min walk

so many little extra touches including an array of toiletries, mini bar with a variety of soft drinks, huge

ideal if there had been parking at property but i understand this is not physically feasible

our car is parked in the public parking space in the village next to the house, which is convenient and safe

property doesn't have it's own parking so you have to park just up the road in the village square - the parking

there were some patio tables that weren't cleared when we arrive as well as loads of laundry in the courtyard

laundry sacks should be provided and if they are left outside the room, housekeeping could then

we had an apartment, there was no dishwasher tablets and no laundry soap for the washing machine

com - mould, stains and soap scum in bathroom - view room had wonderfull view of rubbish and laundry - breakfast

more than adequate, the spa & gymnasium- swimming pool are well worth a visit very friendly staff pet friendly

laundry room, fridge freezer and water dispenser available on

had access to a small kitchen with a microwave and a laundry, which we did not expect

located on each floor is a small communal kitchen with microwaves and a seperate laundry room freely with

the accommodation was good overall, they have free water stand, laundry room (you will need to pay for the

standard of cleaning in the bathroom and laundry areas of bowles house was poor

was a lack of cups to make tea and although there was a little kitchenette there was virtually nothing in

cooked breakfast available, (this was due to problems with kitchen

the little bar area was lovely and the

free parking

taped musak in dining room and terrace . two different wifi codes, neither of which worked.

comfy room was excellent. room service excellent. the staff were spot on.

we would have loved an outdoor spa/hot tub

we didn't see any mention of free use of the gym, swimming pool etc

some of the gym equipment did not work

kids not being able to use spa

parking, fast check-in, restaurant and bar facilities, the amazing golf course view ,great sized room

had deliberately chosen the hotel as being pet-friendly, but there was very poor shade for parking the car with

the golf course was in excellent condition

our room was lovely really big and comfy with a beautiful view over the golf course

the breakfast was delicious

lovely, clean country hotel in a great location. good breakfast choices too.

good car parking with free ev charging for guests

lots of parking

plenty of parking & well landscaped grounds

there is also a free ev charger for residents

food was good, staff were friendly, very good parking facilities the grounds have potential to look spectacular

of parking, countryside location

poor internet wifi service and i think the chef at breakfast was missing because although the service was good

wifi was poor - very low strength and spasmodic - definitely needs improvement.

the downstairs bar lounge was cold

they helped us with a load of laundry that was done promptly and efficiently

breakfast was good and service excellent

a good location just off the main square in stow on the wold, plenty of free parking at the hotel

wonderful breakfast

room was very comfy parking was an extra bonus breakfast was one of the best i ve had

the bar had a lovely vibe, the food was delicious and the rooms were stylish, cute and cosy

the staff were so friendly and accommodating; drinks were great in the bar in the evening and the food was

hotel is clean and beautiful with parking included

the wifi in our room was weak at times.

right across from the best pub, the queen arms, in town and a great bar inside the hotel as well

incredible so when we visit again we will eat here we had drinks in the lobby, the snug and the bar

wifi hopeless,but better than when 1st built

super friendly staff! great room service on the app.

rooms and bar were authentic looking

drinks in the bar area was a very pleasant experience, staff were very helpful

bed very comfy staff fabulous breakfast delicious!

comfy bed and free wifi

wifi was not working

was very rude about our bringing a dog and not letting them know, even though it stated pet friendly

breakfast buffet was poor

poor level of items in the room for a 4 star hotel for example, no pen or paper, no laundry bag or facilities

laundry room was either freezing or boiling hot no way of regulating the temperature in the

lovely location,surrounded by countryside. excellent breakfast.

ate in the bar both nights and the food was delicious

car parking was easy and free

the service was outstanding with hanna carrying our bags to our room and parking our car

free parking on site

lack of gym or spa but this is reflected in cost and hotel is very good value

the location of the hotel was far from shops, pubs, bars etc the signal / wifi was very weak.

dinner, which is on the expensive side, they let little kids dine there with their ipads with kid s entertainment

washing machine in laundry room spinning until very late

view from the bedroom some kind of laundry facility and wheelie bins, it was like a maze to get to ur room

room was very noisy, sounded like it was next to a laundry room

location in lovely grounds ample parking good facilities choice of places to eat

the location, large parking, area great bar area excellent rooms, very relaxing

i received a room upgrade and a late check out

they helped us arrange early room service breakfast which was great

the feature room was fabulous as is the rest of the hotel and grounds, which also has ample parking

room service smells musty awful carpets awful interior decor in the bar, like green and purple not

there is plenty of free parking and wifi is free and works