only window faced the parking lot

our room had a lil kitchenette

the room was small but very cute and the kitchen was a nice bonus

supposed to have full kitchen

parking was cramped, hotel itself was a bit hard to find

our room was so beautiful, had a full kitchen and very nice tableware/utensil’s provided

amy was so kind she went out of her way to get me some coffee in the back since i missed breakfast

the breakfast had a lot of choices and it had a bar and kitchen for dinner

breakfast needs some upgrades

breakfast was fantastic; large selection every day with some items changing

room across from ice machine and laundry

we go to the room and we had the very last room at the end of the building so we didn t have wifi, there were

nice staff pool and clean

the in room spa tub

was difficult to stay connected to the wifi

still wet, room smelled like mold and was placed in a room next to the back door and maintenance laundry room,

hotel was so clean, staff was excellent, food amazing and the pool was a blast for my kids.

breakfast was probably the best hotel breakfast i ve ever had

parking , some spots were being taken up by a bigger construction trailer so it left not many for

guests at late night hours, pancake maker out of order on the 2nd day( grandkids disappointed), some type of

the pool and breakfast was wonderful

breakfast was delicious

cooperative manager as per website, you have ev charger and also you didn t mention that this paid on website

best hotel pillows ever! breakfast was delicious.

parking was horrible

pool was very nice

the complimentary breakfast was great

comfortable beds, pool was awesome, breakfast was good, nice people, location was great.

didn t like that a $100 non refundable pet fee. i booked on line and failed to see that.

the pet fee is $100.

she sent someone from laundry to bring towels

housekeepers and laundry were gossiping in hallway by exit door numerous times when we were going in/out

clean room, good breakfast, helpful staff, nice pool.

too many kids in pool without parents for other adults to enjoy it after a long hot day.

pool and free breakfast. great pillows. microwave and refrigerator. price.

was wondering if their was a laundry room next door to my room 104 or something

there was a tacobell in the parking lot too

breakfast and wifi

we enjoyed some time in the pool and were pleased with our stay

our only complaints would be the smallish pool and the pillows were not comfortable to sleep on at all

no plastic bag for dirty laundry

breakfast in the morning

hotel pool goers constantly wet the carpet near/ at the elevator.

there weren't any extra soap or towels for the spa tub

the wifi

laundry available

the pool was not open

snack bar area was very limited and not will stocked, we would have bought more if it was available

had a second floor room, could hear some kids running, jumping, screaming, laughing, etc above us

wish we d known there was no breakfast because of covid-19 is the only thing we didn t like

laundry basket available in room for dirty clothes

the room was bigger than expected, which was great, and even though we didn't use it, the kitchen was nicely

they boasted high ceilings, a kitchen with a stove top, refrigerator, microwave and dishwasher

the hotel is new, the room was spacious, it offers a pool and workout room.

all other hotel amenities were also great like the pool, gym facilities, free parking, free wifi, smart tvs

pool was murky and smelled like dirty laundry

cock roaches and the same dirty pile of laundry was on the floor the entire 3 days l was there as well as

location is great when it comes to what's in walking distance such as grocery, laundry, and eateries

the hot tubs are dangerous for showering especially kids and older people and needs a good cleaning

the employees were very nice. my kids loved the pool.

the late night laundry area being used as we were in104 directly across from room.

the kids loved the pool too

close to restaurants and pool was very warm despite freesing temps outside. delicious breakfast.

parking was a little tight when everyone was in for the night

there is no big sign or any real marker for the property, parking wasn t great either

the staff were really nice and helpful. the kids loved the pool. the water was nice and warm.

i enjoyed the continental breakfast, friendly staff and free wifi!

were not able to use the pool or hottub because of unsupervised kids overwhelming the area.

all the kids loved the pool and hot tub

there were lots of kids having cereal on sunday morning

excellent staff, great breakfast, location perfect. we really enjoyed our stay. bob and sandy.

kids were disappointed that the pool wasn't open, but they have been waiting for chemicals for over a month

lots of time in the pool, excellent jacuzzi suite

pool water to cold

jacuzzi and swimming pool and free breakfast

the laundry machines were broke and

we were right by the swimming pool, kids screaming late at night and water all down the hallway

pool still not open to guest s

more choices on breakfast. tv channels add more movies.

the parking lot really needed to be plowed and salted a lot more.

quiet peaceful. friendly staff. very restful. laundry very clean..

loved all the amenities like workout room, laundry room, kitchen net

linen was smelling too much, i'm not sensitive to cleaning products but this time the smell of laundry detergent

laundry in the hotel

nice gym too n guest laundry area

did not offer the hot breakfast as it says it did ( but it was under construction) the pool was to cold to swim

the staff did nothing about kids and adults running up and down halls all night screaming, adults walking down

the pool was rather cold. i wasn't able to swim, but it didn't seem to bother my kids.

i liked that there was wifi

and breakfast could have been much better

i called and got an early check in

they charged me twice for a pet deposit. 75.00 twice instead of refunding the first deposit.

there is small kitchen area with fridge, coffee maker and sink, a desk, a sofa and tv area, a bathroom and a

the room was spacious. car parking was available. there was a swimming pool.

if the kitchen and bar were fully operational im sure it would have been much more welcoming

fact that when i went to the front desk to get ice and basketball if they had a laundry room available, that

thd laundry room dryers and washers were broken so lost money washing clothes just horrible

bad housekeeping service,bad laundry room lack of care for the hotel guest

pool was available, located near highway for transportation, with a speedway and a mcdonald s

pool not working

cooks laundry front attendants everyone

friendly receptionists and free laundry.

the bar wasn't open

the pool was very cold and hot tub not very warm

hotel provided shuttle service to the wedding venue and back

doors to sprinkler room, supply room, and laundry room were left open

no indoor pool

staff from the front desk to the room cleaners and breakfast preparer were all friendly and helpful

good little gym and a decent breakfast

breakfast was good bed was super comfortable and staff was great for what i paid it was a steal

i also used the laundry facilities they offer

the laundry room available has trash literally all over the floor and the front desk staff is no where

it had a fridge and a laundry and a giant closet in the master

the wifi is weak sometimes

the kitchenette and the workspace were excellent...

a blanket too with a lot of attitude and i was like yes i'm going to put the blanket in the dirty laundry because

enjoyed the pool, laundry services

the attendant went to the laundry dryer to retrieve clean towels and said they are clean just not folded

kids has to sleep on a dirty floor

was fantastic, breakfast bar was very clutch and my kids loved the pancakes

pool was not in order so couldn't use it

the pool was still out of service and the staff lied to me and told me when i called before that it was

smelled like weed, a lot of people loitering in the walk ways & parking lots

definitely the outdoor pool.

the hotel pool was closed

drug deals and crazy people in the parking lot

the pool was dirty with slime

pool was closed

the location was great, nearby everything. pet friendly.

it was warm, pet friendly, free breakfast

i liked that they had a laundry room for guests.

can do laundry to the blankets too

the laundry/vending room was filthy food and garbage on floor an extremely disappointing

clean, friendly staff, the only thing is thatthe room did nt have the kitchen utensils to cook with

wifi won't even log on

i liked that they offered free laundry for the guests staying at the hotel

when i was doing laundry there was a bunch of people in the work out room with out masks and the proceeded out

free laundry was superb

with nice pool gym and guest laundry

parking, most of the staff, hot shower, bed & pillows, happy hour snacks, free laundry, fitness room, really

breakfast and laundry room not working

easy check-in and the staff is very nice! rooms very clean and great parking.

pool area was crowded with teens that were unsupervised and at one point locked all of the other

it was right above a kitchen area, and there was an extremely loud hum of machinery (that never turned off),

they brought me new keys, which were supposed to allow access to gym and pool

) the shop and the laundry were a life saver, specially when traveling with a family member that needs special

laundry / workout was on second floor but not really a dislike more of convenience of

wifi not working on 2nd floor, ac on working on 1st floor, no cleaning or making bed everyday or

good breakfast and spacious room

the room was big, kitchen nice. breakfast is tasty. hotel is in quiet area.

no onsite laundry

there was dirty laundry left in the room

no laundry on sight.

having laundry in the premises.

no onsite laundry.

i mentioned to front desk and housekeeping and was told they were in the laundry and would be ready shortly

this was very disappointing because we paid more for a hotel with a pool for the kids and us to play

there was no hot tub in side the pool area.

maybe a little too much chlorine in the pool

issues connecting to wifi, their sign in page frequently showed errors during the course of my stay

rooms are clean great breakfast

breakfast was delicious and there were alot of options

the cleanliness , staff, pool

the pool and fitness areas were adequate

her approach towards my kids and also towards me

on the 3rd floor just outside the elevator a laundry cart with dirty laundry sat all night long along with a

booked the room for me the wife and two kids when we checked in there was no blanket or pillows for the kids i

the staff is amazing. thankful that the pool was open for the children to enjoy.

first room was nasty! they did move us, to the top floor with 2 small kids in tow.

it had 2 kids

front counter clerk didn't even offer a bag for laundry soap souled clothes said thanks for letting me

friendly staff, clean room and hot breakfast

staff at the bar were incredible. atrium area is a huge plus.

that breakfast time was too early, 6:00 am to 9:00

the breakfast was very

i love this place it's very welcoming & homey...the guest laundry is very affordable....

heat/air wasn't working in room (took them 2 hrs to come fix it) dryer wasn't working in laundry area

rarely any disturbance due to kids running around or loud music

older parents couldn't get a room here wo elevator, kids couldn't use pool to kill time btwn games

refrigerator or microwave, the pool and hottub was extremely crowed with lots of little children with no parental

the property was easy to find, the lobby is beautiful, the breakfast was good, and the pool and spa tub were

oh, and it's such a small thing but the parking spots are a tad too small

breakfast was great and staff was friendly

kitchenette is not furnished at all (no utensils, no pots or pans, no plates nothing)

the pool & gym were closed due to the pandemic, therefore the price should have been cheaper

was happy that the pool was open later so we could enjoy with the kids.

the breakfast menu was not great.

good breakfast and confortable beds, clean

very nice breakfast in taste and variety

was happy that the pool was open later so we could enjoy with the kids.

quite, nutritious breakfast, free laundry.

the laundry machines for guests were not working at the time of my stay.

said they were pet friendly but did not specify that they only allowed dogs in their pet policy

pool and breakfast are also important to us

great price with breakfast

laundry facilities had an issue with credit cards not working, but staff was made aware and got it

nice kitchenette but no table to sit at if you want to eat in the room

pet friendly

parking lot had a lot of trash

dirty, no kitchen supplies available and the staff leaves at 11 so no option

the ice and laundry were right down our hall which was convenient and above all the hotel was very clean

bathroom clean & bright. breakfast selection was amazing!

because of covid restrictions we couldn t do much, no pool, no dine in restaurants

loud kids in hallway all night until 11:30 pm

the hotel was very clean and comfortable. the staff was friendly and the pool was nice!

wifi availability

have been cleaner, there was coffee all over the wall by the door to the next room, the wifi was poor, the tv

large parking lot near the door, the kindness of the desk man, and the location near the airport

parking.

parking lot next too gas station

price and the security thats in the parking lot

parking lot was off limits

restaurant and bar on site, both also clean and modern

the view from the room, pet friendly.

the bar is very nice

it was nice to have a restaurant and bar on site

appreciated the size of the room and the pet friendly accommodations

there's no access to the laundry facility

rooms smelled like laundry left in a washing machine

the laundry wasn't working

begin across from the laundry room. heard staff talking and music playing.

hotel was dismantled in repair (not mentioned), the wifi never worked (which was critical for my job), no maid

didn't particularly care for the breakfast menu.

there is no whirlpool like in the pool photo

not so comfy for the kids

this is a pet friendly hotel too that only charged us a one time/trip fee of $100 for our week long stay

clean fully stocked kitchen and fire place

plus you can do your laundry for free with their big whirlpool front loader washer and dryer

awesome, helpful staff, comfortable beds, a nice pool, and a balcony

it was loud at night in the parking lot due to the classic cars event on woodward that was going to take place

the breakfast in the hotel lobby was quite expensive. also some loud neighbors up very late!

breakfast options.

the laundry machine price was a bit high

the laundry room light did not work, and we were not comfortable in doing laundry in the dark

they offered all of the right things. kitchenette, spa tub, big clean bed.

like that it came with kitchenette but would of been nice if it came with dishes

glad the spa tub was in room as i had wanted

a beautiful scenery i loved everything the rooms were cleaned beds were comfortable and loved the bar and the

of parking

wasn t no room service no one bring more towels and tissue.

room was great and the pool. great lounge too.

the pool heater was not working which was disappointing to my 6 year old

many people riding dirt bikes in the parking lot and kids running around up and down the stairs like it s a

the place is pet friendly too

we didn t even go in- just turned around & walked across the parking lot to another hotel

many people riding dirt bikes in the parking lot and kids running around up and down the stairs like it s a

small kids running around unattended

there was dirty laundry that was dropped in the hall on tuesday and it was still there when we checked out the

i went to do laundry while he was sleeping, they said they were calling the police for being half naked

breakfast was always ended early everyday before 10 and there were roaches

also no shuttle to the airport

the pool stayed open till 10pm, the pool is why we went there cause my kids wanted to swim.

hallway on the first floor smell so bad im thinking it s the laundry room and i could have sworn something

laundry and garbage in the hallway

though this is a budget hotel, i had great customer service, clean and comfortable room and breakfast the next

running the fridge didn't shut tight no dresser, no where to hang clothes or store them the wifi didn't

parking lot area, lots of people just sitting in their vehicles ..made me a little un easy

its quit peaceful conveinient with the laundry rooms are nice staff is great and friendly and very helpful and

there where roofing nails on the parking spot

tv always works they do have wifi but for something like streaming it's a hit or miss

quietness, housekeeping has been good parking good,2nd shift good, works with payments.

they advertised that they had a swimming pool

staff were very accommodating & friendly, rooms were clean, great restaurant and bar in the hotel

skylight in the pool area made it feel like an outdoor pool without all of the hassel, and the bar was fun

i had my boyfriend and our two kids with me

loved the pool area and that there was a gym available 24 hours

kids running up and down hall knocking on doo

breakfast/lobby area too close to rooms on first floor, virtually no noise insulation

clean, easy to find, easy parking.

nice gym, great location.

maybe open the breakfast at 6am

nice newer hotel. breakfast was excellent!

proximity to work and restaurants. on site laundry. welcome box was a nice touch.

breakfast was serviceable, although the fact that they only had one toaster for the whole of the

mediocre breakfast.

good location. free breakfast. free parking. helpful staff.

breakfast was not available. very disappointing.

breakfast and laundry facilities

the on site laundry was convenient.

breakfast egg bowls

parking, the room was more than an hour late but no later check out, no towels in pool area, lol,

i also used the gym and it was well-equipped

had to use laundry bag for my ice bucket.

staff clean rooms small refridgerator, microwave and coffee maker and much more swimming pool, laundry facility

centrally located, very clean, solid free breakfast, very nice staff!

comfy beds, quiet, excellent breakfast.

location, free parking, comfy and clean beds.

hallways were very dirty, a ton of people loitering in the parking lot, loud music

it was clean, had a pool and hot tub, and the staff was pleasant.

wifi wasnt working well

very quick on solving issues full kitchen

we celebrated my daughter s bday here and it was a great time and place and their pool was clean and very

piles of laundry and dirty carpet in the halls

the pool and the whirlpool was down

i did not like the renovations...and too much chlorine in the pool.

was not in use the pool was extremely cloudy our bathroom vent had something growing in it the wifi was

bathrooms, pool area need deep cleaning

would prefer a changemaker in the laundry room

workout room, great staff, good location for where i needed to go, decent self service laundry room

operated laundry machines, microwave in the room, more attachments for the gym equipment currently in place

than 5 minute shuttle ride to the airport

loved the airport shuttle

bring your own quarters for the laundry

it was clean enough. on site laundry.

laundry room on site

to summon staff to get on property (gated/locked at certain times) & to gain access to on-site laundry room

guest laundry was appreciated

there was not onsite facilities for laundry

and great food great location for travelers love the fact i could leave my car and they have room

room was ok. wifi good.

the bar closed too early,and the shower drained slow.

i like the soap bar for bath

wifi not working

very good food from the bar downstairs

not breakfast. grab and go. no!

bar food and drink was great

great hot breakfast. many selections.

shuttle service during the stay and the availability of laundry service on the premise.

excellent location very clean great breakfast for the value

breakfast, cleanliness, quiet room, good wifi

my room and my whole point of getting a room there was because the internet showed us an indoor pool with spa

location to airport, the mini market in lobby., the breakfast was great, early check in!

above, also do you ever consider providing plastic bags for guests dirty laundry?

early check in

no tub for younger kids. no breakfast.

cleanliness, diamonds bar and grill, wait staff and bartender; food was good; everything was great

breakfast was amazing

there is a pool, but no hot tub

wifi for communications purpoese

parking clean/ well lit/ adequate & sufficient space to park your vehicle

a comfortable stay with nice pool. the indian restaurant next door serves delicious food.

don't recommend parking of motorhome type of vehicles

very clean, nice bed. kitchen and bathroom worked well.

room was more like a mini-suite, with a full kitchen, including a microwave, coffee maker, and a full-size fridge

fast wifi connection

nice kitchen w/full size fridge

the laundry was cramped in a small room with the ice machine

my family sleeped at that day, laundry room noisy sounds waked our family around 2:00am

glad to have a guest laundry

laundry was on the opposite end of hotel and small washers

very comfy beds, laundry room available for guests

desk attendant was terrific with finding needed shopping, then dinner, quarters and soap for laundry, and then

i wasn t sure if it was their laundry soap or if the beds had bed bugs

it was nice that they had laundry facilities

liked shuttle service to and from bart

really - if i were to look for something to critique, it would be to get another bar for the weight machine

did not have breakfast but the menu looked good

the gym has two peloton bikes and the rooms are amazing

i also arrived on a monday and left on a wednesday and the same old room service sat outside a room for three

breakfast was kinda expensive, the room was a little small

gym was tiny