flush didn t work and there could have been a couple more facilities such as laundry and computers

advertising it, they don't arrange dry cleaning or laundry anymore which as a business traveler is the reason

no information in rooms regarding hotel services such as laundry/room service etc

they had some more child friendly options on the room service menu

lovely and clean very welcoming , clean rooms and great bathroom good food and pet friendly

wifi kept disconnecting could be an upgrade for a stronger signal required

good value and clean and tidy great parking

rooms parking, food choice. ground floor twin room .

the women behind the bar were so lovely and really helped me out

property advertises free wifi, but actually there was no wifi at all - it was impossible to get a signal on any

7 o'clock there was noise outside of our window, they were moving laundry, and it was loud, me and my fiance

no laundry facilities over the weekend

pool

free parking, free use of leisure facility. large room .

with all the restrictions in place how breakfast worked how dinner worked how to book swimming gym and so on it

we asked for an early check in as we’d had a long drive and had to go to a funeral

evenings spent in bar with good food wine and plenty of chat with other guests and staff

lovely gardens and very pet friendly

is no room service or food during the day, and as it is a good 20 mins to the nearest shop, it would help

were in room 41 which was lovely but could not log in to hotel wifi

staff said they had no pillowcases and laundry only delivered once a week , so wouldn't be getting any soon

early morning worker banging trays around with laundry outside our window

hot room. noisy moving laundry 5am from outside shipping container. poor breakfast.

staff said they had no pillowcases and laundry only delivered once a week , so wouldn't be getting any soon

issue was the noise from the laundry being collected at 6am, which was not really in the control of the hotel

till after 11pm by noise that sounded like a tumble dryer and/or washing machine was in a room/laundry close by

arrived at 2 for check in and given the key and told it should be ready we went in and all dirty laundry was on

was in a convenient place for where we were travelling to, good car parking facilities and the bed was very

the flexibility of being able to order food in the bar & eat in our room was a lovely

breakfast

the room looked shabby we was woken up by the laundry van right outside the window and large metal cages being

the temperature in the room was unbearable and we were next to and underneath maintenance, laundry etc

or lunch or dinner, when we went to look for our room we at the back amongst all the cleaning and laundry

pool gym jacuzzi sauna

wifi. but to be honest who cares

is supposedly a pet friendly hotel, however the dining place and the breakfast place are not allowing dogs

bar, food, room service, spa, golf

lovely location and the spa and pool were great

we used the on site ev charge points, which were a decent speed of an overnight stay

good location. lots of car parking . also very helpful staff.

early check in was accommodated but ideally not worth £15 extra

24/7 hotel check in, private car park, city centre location, bar open till 11pm and guests can stay after closing

except people banging on the doors below us for an hour between 1-2am, waking all kids up

had wedding reception on loud music kids running around screaming room above the outside smoking aera when had

after warning hotel there would be at least 16 for evening meal, it was chaos, my kids were given there meal

they also do offer a laundry service where they did make sure i was ready for a wedding and looking my best

room , with kitchen, very comfortable and quiet, bustling bar with karaoke on a friday, friendly staff, stay

we asked at the bar and she wasn’t sure so text someone to ask but never got back to us

have to go though pub bar area to access rooms but not really a problem

room was directly over the wheatsheaf bar and saturday night is karaoke night

we were right by the lift & laundry room

corridor was dirty and smelled of wet laundry

we were also not told the wifi was free and given the password, we were unaware of this

loved your english breakfast

breakfast was nice

quality for 4 star laundry & service room outside our bedroom 135 noisy early morning fittings poor no bath

spacious room with lovely breakfast and good gym and spa facilities

we travelled with a dog and the hotel was completely pet friendly

also not sure why room service would end at 10

great location, fast check-in, good staff lovely family room. nice to have a pool for the kids

possibly because it's near the laundry

room myself housekeepers not wearing pep at all bedding towels from various rooms put in one laundry bin instead

good size room, very comfortable room service and food great

of kids running around, even going into the dining area

was excellent and a special shout to to josh the bar manager

only one guest lift apart which was also shared with staff were using the guest lift for laundry etc making

seen in a hotel the lady at breakfast was just amazing can t remember her name made us tea and kids hot choc

breakfast is amazing

on match day could not go into bar , yet people at the match could go to the restaurant

room service even though hotel very busy with rugby match crowd in advance of premiership match in

there was no laundry service at the property which i personally consider as essential (it is possible given

noisy during the night with kids driving cars outside

and comfy bed good off-road parking and bar very good amenities nearby

late check out and friendly staff

ease of location and free parking

yoghurts put in friday night thrown away saturday no heated towel rail yet expect to reduce laundry by not having

he also photographed it, saying he would inform the laundry, but i am surprised that housekeeping did not notice

there's a rest stop next door with a multitude of food options and a laundry facility

wifi speed was amazing

mention in the booking that there was an extra 15 charge for taking the pet (deep cleaning reasons) although

the only simple improvement i d love in any/all hotels is adding a coin operated laundry as families often

if i am staying for more than 2 days, i'll love to do my laundry

kids meal the fish had bones on my daughters fish they did change it asap

modern clean and comfortable lovely bar and restaurant

the ev charger was not working hence we had to go to another place to charge the car which delayed our

we enjoyed a lovely dinner and breakfast

did i mention the wifi was free, and super fast both in room and shared spaces such as the bar

wifi is poor so don t expect you or your kids to be on the internet too much (which isn t a bad thing really

everything. breakfast was super.

everything. booked at short notice as really good value. breakfast was fabulous.

location, bar and restaurant

for what we needed, parking was easy, room was spotless, beds were comfy, shower was great and breakfast was

room & bar were great

was a little disappointed in the breakfast.

could be a slight improvement with breakfast

working ,doors on corridor that if let go banged, courtyard in middle just a dumping ground for laundry to be

then around 7 we woke again from laundry truck outside the window making loud noise for ages

the view from our room window was several trolleys of dirty laundry, overflowing for the three days

laundry and food plates outside room

but the main problem was being awoken at 6:15 am by the the laundry bin lorries outside our window

laundry, hotel not clean, no drinking water provided in the room

everything no laundry hard to pay for the accommodation no atmosphere locals telling me not to have any thing

that the wifi is only available in public areas.

the staff are really nice , the room service was great.

1 was in my room one of your room service just open the door without knocking the door..

i would also provide laundry service

no laundry service . menu should be more varied especially the salad options .

weren t even told what the wifi was or any other useful information

tv limited channels. room service didn't answer the phone.

check-in, great room, great location, great bar and great breakfast

the bed and less noise in the morning from laundry lorry and other guests banging door's

alot of the time the hotels miss out on wifi but thier wifi was very good and easy to access aswell

staff very accommodating for an early check in as requested

free parking and an excellent free breakfast

friendly staff, parking, reasonable breakfast, clean rooms

clothes that arranged by the hotel to laundry did not came back on time resulted we lost the clothes and ruin

bed was so comfortable but what i liked most is for an extra 10 you can get late check out for an extra few

good wifi.

no room service

the pint at the bar was wonderful also

added bonus is that the reception , bar and restaurant are decorated for christmas with two massive trees

also was hoping a rooftop bar with a dj to vibe out on a sunny

the options for late night snacks were very limited. room service should be available 24/7

room service menu is a bit limited

menu isn't good for vegetarians, room service menu could be better.

would have preferred to have laundry bags

my room was clearly above some kind of laundry and i had endure noisy washing machines and spinners until about

from the lift ad also noise from the laundry comes up through the air vent - would switch off the beeping noise

laundry service is so complicated and takes long time

here when i travel to coventry staff are friendly and helpfull rooms are clean stay here with kids and staff

the rooms the breakfast the staff and the aspalls

staff in the bar and over breakfast were very helpful and pleasant, will be using again if i'm in the

was a return visit; the room was very accessible with parking directly outside

spotlessly clean and very comfortable bed. solid wifi signal. breakfast excellent.

great for parking as plenty of spaces

corridor laundry/hoovers etc left in corridors

there was cleaning products and dirty laundry left in the hall ways

friendly and helpful staff. excellent food in restaurant and food from bar menu

free wifi was quick. food was good. both evening meal and breakfast.

no room service, had to order at the restaurant and then go to collect myself

ample car parking with no need to pre-book it

no wifi in rooms, not a total hardship but nice to have in the modern age

said no room service and signs displayed dinner from 5

clean lots of parking

no wifi in rooms

the bar was great, lovely staff who couldn t do enough for you,the food was decent and plentiful

wifi coverage have been massively improved and is free

i would have liked it more if bar was available earlier

stopped before nice bar and food ud83dude0b

could get wifi to work not a criticism

one of the fire doors was propped open with a laundry bag, so the security wasn't very good

breakfast included and spa facilities included

room overlooking golf course really clean nice comfortable beds and fab pillows plenty to choose from staff

free room service when u have kids who can t sit still at the restaurant

maybe add a kids menu

the room service/ food was also excellent

them twice to check if the ev charger was working

parking close to entrance

did say room service was not available due to covid-19 but we took that to mean delivery of food, drinks,

welcome pack or room service

there was no laundry on the premises and washing had to be sent out; as there was no listing for 'slacks' on

room backed onto the laundry room which was noisy

cashless and had to pay via card for laundry

it's plush in side, reception give you and instant welcome as do the bar staff

my kids loved that it had a pool! facilities are fabulous for only being a 3 star hotel!

alas, when we arrived, there were 2 other cars and a laundry lorry that blocked most of the driveway - not a

alternative was collection from the kitchen on a tray, getting in and out of a lift, opening a closing doors,

as long as dates suit us next season we will 100% be back for womens game but bringing kids next time so we

00 it was still a pool

noisy neighbours a few doors down, kids running and shouting in the corridors at all hours

the staff and the view laundry was clean

room had lots of mould on walls(have young kids 2 with asthma)bathroom window lach was broken couldn't close it

there is a bar also in the pub that is open until late most nights and there is an adjoining restaurant that

noisy outside, lots of barking dogs during the night. stained carpet and shower broken

location, respectful staff, free wifi, clean, warm, enough towels and tea, coffee and kettle

had an issue with some dirty laundry from previous guest being in the room

everything! staff very welcoming, we did an early check in, room very tidy and modern.

pet friendly ,lots of free parking

lovely bar /

quilt was mucky and we saw a lot of room service trays left out on the corridor for awhile

there was no laundry on site for guest to use.

the bin and laundry area that is overlooked by many rooms could be covered.

breakfast is amazing, no problems with wifi at all and staff was lovely

city center hotel, bar prices are a little steep but you get great service.

they made us feel like kids in a holiday camp

laundry bins all outside the rooms, outside bins over flowing

facilities - no laundry services in-house or tie up

boards, garden neglected, and the rooms around the back of the building after you pass old large laundry bins

laundry baskets full of dirty laundry

there was used laundry left in skips and rubbish i would not stay

also, the hotel advertises it offers room service which when i enquired about, was advised they don

wifi reliable

hotel bar reasonably priced and welcoming

told on arrival that the kitchen was out of commission and that there would be no breakfast (nor room service)

i was happy there was wifi a fridge in the room and also a safe

faced this experience at previous day of my check out, laundry was not returned on time

'leisure centre' is a generous description and i had to pay for an alternative gym to actually get a decent

the room service chap was also very courteous and helpful

good choice of food at breakfast

the phone lines were down so we were unable to call for room service but instead had to go to the desk to order

laundry facilities

no laundry provided

room service menu a bit too fancy, would have liked to be able to order bar type food.

a small niggle, we have breakfast here because we can get it room service, we dont normally eat breakfast when

ranged an early check in); spacious, comfortable room, good breakfast, ideal location for our needs

mistakenly took my personal towel from the room but that was ok since i found it from their laundry bag but then

laundry was not clean, it was kept folded on a shelf, it was smelly, the one left in the washroom,

beds were comfy but not the kids one

nice and quiet rooms. friendly staff. fast wifi.

lack of wifi due to maintenance work in the city.

plenty of parking spaces

great parking and access

good parking, well situated just off the motorway

staff very helpful. room was clean and serviced daily. very pet friendly

surroundings,the cleanness the bar lounge,the room,staff were lovely very polite,breakfast was very good and

facilities were good and cocktail lounge, restaurant and gym all very tasteful and modern

ev chargers not working and required some stupid app in any case

breakfast and hydro pool

brilliant gym and pool

the spa facilities were good the treatment rooms looked a little tired and the showers in the treatment

and our room key card was not working i waited for 20 minutes to come guy for set up for key card kids was

food available after 9pm, no room service after 9pm as chef goes home, not even vending machines after travelling

thoroughly enjoyed using the mini gym

tv and phone didn t work, single duvet inside double duvet cover, no spare duvets available, room service

travelling as a family it’s nice to have somewhere the kids can pop in and have lunch, a snack or even sit

room was comfortable which made the stay extremely pleasant with the added bonus of good and fast wifi

very fast wifi and excellent value for money

the wifi was perfect and i enjoyed the complimentary kettle and fridge and tea and coffee options

wifi wasn t great, kept disconnecting but for the price we paid can t grumble

wifi is free and also had tv with netflix and stuff

during housekeeping times the hallway was crammed with dirty laundry, room service trays, hoover sprawled across

and i had hoped that their would be laundry service as well and there wasn't

would have liked if there was a laundry service.

laundry is missing

location, staff, the breakfast was delicious, there was wifi, the bar was a reasonable price

building itself was very inviting and impressive, good parking, everything was simple as a customer and flexibility

good price! free parking for my truck 16t

wifi was rubbish and the walls were very thin, so could hear everyone in the corridor and in other

got an early check in so we could get changed for a wedding after a 6 hour drive from scotland

wifi didn't work. no plug next to bed

friendly and helpful staff. parking laundry, cleaning service

cleanliness and friendly staff. good facilities in the room. close to the event and good parking

so helpful especially when travelling with two young kids

was lovely, lots of choice, staff members friendly, room and hotel clean, plenty of parking spaces and close to

wifi could have been a little quicker but i had downloaded stuff to watch anyway so it wasn't a big

nice bar area with good choice of food

hot shower and well-equipped bathroom free wifi its in the middle of town and easy to

great location , lovely staff. clean. restaurant and bar downstairs.

the toilets in the bar were really modern, if they achieve the same in the rooms, then this would be a great

bed was comfortable the room was clean the bar was very nice and the breakfast was very good and the staff were

laundry collection bins were located in guest walkways/ view near reception

mily), hot water at all times, excellent breakfast & evening meal

no pone for room service

ening meal was

wifi a bit flaky and some tv channels didnt work

laundry piled up in reception

everything, did not feel safe, locked out in the middle of the night, no laundry service, staff barley speak

e were told they were in the laundry) as we arrived quite late we could not get anywhere else so had to suffer

pet friendly

the television in the room was not working. the signal was quite weak. there was no wifi.

laundry was clean, big shower, enough car parking spaces, did not have breakfast so no comment.

lots of parking and great value

grout in tiles was sloppy at best, the kitchen area was not clean

dated decor bar facilities very poor(not even white wine)

bar was present but still unsure if / when it's open to residents