wifi kept dropping out

room service was lovely- vegetarian option was really tasty and home cooked staff were happy to put

breakfast was lovely cooked

was a little disappointed in the breakfast.

location, bar and restaurant

great food at the bar and in the restaurant

good, comfortable bar and terrace

golf buggies speeding in car park

good bar and restaurant areas

everything spa leisure facilities restaurant and staff lovely peacefull area q

arrived at 2 for check in and given the key and told it should be ready we went in and all dirty laundry was on

till after 11pm by noise that sounded like a tumble dryer and/or washing machine was in a room/laundry close by

very friendly staff. comfortable, clean rooms good wifi!

was in a convenient place for where we were travelling to, good car parking facilities and the bed was very

no wifi in rooms

staff who couldn t do enough, stress free check-in, superb food especially the amazing breakfast, overall you

did say room service was not available due to covid-19 but we took that to mean delivery of food, drinks,

breakfast not included and was expensive at 12.50

bar staff didn't know how to pull a pint nor work the bar my wife had to tell them how to do

area with plenty of parking

e were told they were in the laundry) as we arrived quite late we could not get anywhere else so had to suffer

everything, did not feel safe, locked out in the middle of the night, no laundry service, staff barley speak

laundry piled up in reception

poor wifi

good parking place, nice restaurant, fast wifi

was a very large with many facilities but nowhere to do laundry especially if you are travelling

great staff as always, quiet night, woken by laundry delivery but had slept ok until then..

everything. nice place for a short stay with kids

pool and sauna was not working due to the boiler breaking but this was not anyone's fault just one

friendly and kind staff, kids felt so at ease, great food

laundry was clean, big shower, enough car parking spaces, did not have breakfast so no comment.

sure if they had any wifi

compared to other hotels, this one gave me a lot more value for money with the kitchen

dated decor bar facilities very poor(not even white wine)

a lovely place, great parking, lovely staff

creaky hotel basic rooms very small 1 or 2 staff on duty television problems with wifi if updated it could be

lovely room, very spacious, clean and modern. staff really friendly and helpful. good bar area.

wifi was awful. couldn t do any work at all as it kept going off.

ideal location, small but comfortable and wifi perfect for a zoom meeting

hot shower and well-equipped bathroom free wifi its in the middle of town and easy to

had an issue with some dirty laundry from previous guest being in the room

room was clean tidy and modern 24hr check in breakfast choice good restaurant and room service

the bar staff at the end of the evening we're helpful and friendly

the door doesn’t open with ease and is a struggle for senior and kids alike

on site ev charger is convenient for overnight charging so you'll be ready to go first thing in the morning

the only simple improvement i d love in any/all hotels is adding a coin operated laundry as families often

if i am staying for more than 2 days, i'll love to do my laundry

was no spa for beauty treatments and the pool was smaller than other hotels we've stayed in

lenka & rupali thanks for looking after the kids

lovely room nice and clean breakfast lots of choice

7 o'clock there was noise outside of our window, they were moving laundry, and it was loud, me and my fiance

no laundry facilities over the weekend

was amazing as was cuban theme reception staff lovely and overall great experience with kids

my pet hate when as a couple you are trying to get going quickly in the morning

my kids loved it, room was big and spacious for a family

which meant late evening we could still hear the noise from patrons sat outside, and the laundry delivery around

15 am by the laundry lorry

30am by laundry lorries being loaded

free parking available

pet friendly rooms easy access to car park for business travelers.

there is free wifi and good parking

excellent service. good good. great location. good car parking facilities. clean room.

no menu in my room for room service - shock horror

leaky, the radiator was blasting heat and turning it to frost didn t change anything and the wifi didn t

got an early check in so we could get changed for a wedding after a 6 hour drive from scotland

flush didn t work and there could have been a couple more facilities such as laundry and computers

no information in rooms regarding hotel services such as laundry/room service etc

advertising it, they don't arrange dry cleaning or laundry anymore which as a business traveler is the reason

couldn t connect to the wifi. literally the only negative comment everything was great

restaurant closed at lunch and limited menu for adults. kids menu was excellant

the bed and less noise in the morning from laundry lorry and other guests banging door's

breakfast could use some more options specially for kids

to small room for 2 adults and 2 kids.

staff secure parking for contractors bar inside lobby food next door, overpriced so had to go for a trek to find

bonus breakfast as only expected continental breakfast and got hot also

alas, when we arrived, there were 2 other cars and a laundry lorry that blocked most of the driveway - not a

very clean, car park is really good with very wide spaces and ev charging (but remember you have to pre-book)

pinky at breakfast ( supervisor) was great ud83dudc4d highly recommend - thanks to all the

food wasn t very hot when we ordered room service also they forgot our toast with breakfast but apart from

didn t have a pool but would have loved this

laundry facilities

no laundry provided

106 with its space theme was really magical for kids

really appreciated little touches like the kids toiletries left out in the bathroom (which was immaculate)

room friendly staff excellent room service and breakfast

faced this experience at previous day of my check out, laundry was not returned on time

bar and restaurant staff were always available and amazing

windows were quite good for sound proofing but the bar across the road was very noisy (loud tv in the room scale

the room was too warm. the kids complaint!

wifi requires you to submit to e mail promotions to use it, i dont want that so no wifi

there was no laundry on the premises and washing had to be sent out; as there was no listing for 'slacks' on

cashless and had to pay via card for laundry

room backed onto the laundry room which was noisy

good location. room quiet. breakfast good. enjoyed our stay.

comfortable room, access to pool and gym, easy to book and good value, staff efficient and pleasant

during housekeeping times the hallway was crammed with dirty laundry, room service trays, hoover sprawled across

would have liked if there was a laundry service.

laundry is missing

and i had hoped that their would be laundry service as well and there wasn't

wifi was brilliant - streaming quality included in the price, unlike at other chains.

mistakenly took my personal towel from the room but that was ok since i found it from their laundry bag but then

laundry was not clean, it was kept folded on a shelf, it was smelly, the one left in the washroom,

used the gym and its great

sofa bed for the kids was a bit uncomfortable.

great staff decent shower well located and good wifi

told on arrival that the kitchen was out of commission and that there would be no breakfast (nor room service)

great location with stunning bar area with views over the city and outdoor seating

the bar area was well laid out, with a good selection of drinks at a reasonable price

no body lotion in the bathroom, they provided a smart tv but the wifi was blocked to stop us accessing netflix

also, the hotel advertises it offers room service which when i enquired about, was advised they don

there was no laundry on site for guest to use.

the bin and laundry area that is overlooked by many rooms could be covered.

liked that we could cast netflix and such to keep the kids entertained

the largest room service breakfast ever

the bar had some amazing cocktails also make sure to have a drink or 2 in

very fast wifi and excellent value for money

only problem we found was the wifi had times when it dropped out

room is very, with everything that you need, ac, tv, wifi, hot water all time, the bed was very confy for my

wifi is free and also had tv with netflix and stuff

the wifi was perfect and i enjoyed the complimentary kettle and fridge and tea and coffee options

no laundry service

no laundry facilities

the entrance to the grounds which includes part of the golf course are lovely and so well maintained

good food. friendly waiter. posh foyer. easy parking.

very friendly, everywhere clean and well decorated, car parking excellent, very happy with the hotel overall

access to bar and restaurant onsite is a bonus

rooms parking, food choice. ground floor twin room .

no bc wifi in rooms from laptop, noisy heater when turned on. room 41

parking was easy and i could park right outside my room

i would like to have seen a couple of guest ales in the bar but that is all.

corridor laundry/hoovers etc left in corridors

there was cleaning products and dirty laundry left in the hall ways

we briefly used the spa and gym and it was a well equipped space

pool broken

comfortable and clean room, breakfast was fresh and lots of choice, very good value

laundry pick up lorry arrived right outside our room at 6

the wifi kept losing internet connection.

opening hours do not state no kids before a certain time, resulting in a very unhappy child and an hour delay

i was a bit surprised with the added payment to use the pool

lovely comfortable huge bed. free parking. large , clean room. polite and friendly check in

30am by the laundry van, was really noisy

laundry company 5am

hot room. noisy moving laundry 5am from outside shipping container. poor breakfast.

issue was the noise from the laundry being collected at 6am, which was not really in the control of the hotel

staff said they had no pillowcases and laundry only delivered once a week , so wouldn't be getting any soon

or lunch or dinner, when we went to look for our room we at the back amongst all the cleaning and laundry

the temperature in the room was unbearable and we were next to and underneath maintenance, laundry etc

the room looked shabby we was woken up by the laundry van right outside the window and large metal cages being

was no room service by phone, as a lone traveler i really didn't want to go to the bar to order my

wifi is a bit hit and miss

the wifi would keep going off/losing connection in our room.

gym and swimming pool facilities were most welcome

there are no gluten free options on the kids menu but they can make a gluten free pizza, i had to order a

wifi worked fine

seemed to be not enough staff at breakfast time when busy comfortable friendly

spa needs updating

gym and bowling alley were open and had to be booked in advance to avoid overcrowding

pool area could have done with a lick of paint but otherwise very good.

the spa was amazing

wifi/mobile signal practically non existant

room service was difficult

when we got there the spa was more like a kids play pool

wifi wasn t great and we struggled with the ev charger after a 4 hour journey this was a

when we got there the spa was more like a kids play pool

car parking some considerable walking distance away from the entrance to the hotel for guests

shabby corridors, rooms still being cleaned at 5 o clock, with hampers of dirty laundry and dirty bedding on

lovely setting friendly staff. informed me in advance of pet charge.

rooms extremely comfortable, bar area spacious, parking was simple and ample

excellent and plentiful breakfast. very comfortable bed. quiet setting.

it had good on site parking and free wifi

doors bathroom inside door could do with a varnish- one corridor had huge black bags -probably laundry and travel

wifi worked well, and i slept very comfortably on the bed

the bar area was great for relaxing, and the dinner in the library area was exceptional, with delicious

easy to find and plenty of parking

even though i had booked to include our pet dog we were then charged an extra 25 for him and told that we

like the host, had to ask for 2 more towells in room couldnt find victor anywhere so took 2 from laundry

service was just ok. no laundry to wash clothes

behind hotel and car park with a window and door out directly on the drive way and opposite the laundry and

although no guest laundry, a washing service was available for less than i ve paid at many laundromats

couldn t find the bar having said that i didn t ask saw sign for one but couldn t find it

breakfast was lovely. location was great, plenty of parking spaces. love the decor.

the spa building works were a bit noisy at times, but this in no way spoiled our visit.

i used the gym, it had a good selection of equipment and was clean and tidy (i was the only one there)

great, well equipped gym and good breakfast

room service confusion: during our second stay, we ordered room service for breakfast, which had

laundry was collected at 7

the coffee at breakfast was cold and very weak!

breakfast was lovely, with plenty of choice

no room service - i wanted to have food delivered to my room as was very tired after a long day at

deco furniture and decorating with lovely touches which makes the whole building including the bar area have a