check out, clean guest laundry, fitness center, nice friendly bar, helpful staff ,store prices not too bad and

the common areas in this hotel are subpar with large overflowing bins of laundry in the hallways

down the hall from the laundry in the hallway was not clean and also there was a bug in the room that my wife

i was put in the room after the laundry / housekeeping dock and building/ renovation works

desk told me to do and renew everything so i had already told one housekeeper who came to get our laundry that

oh and they have a guest laundry room that is worth it alone

no restaurant, no help if you don't have change for laundry etc

wifi never worked

tv wasna ? ? t working probably wifi was very very very slow

the shuttle is ultra-convenient, running every 30 minutes 24/7

the laundry department had employees who called off and the staff was not prepared

the room was big enough and the cook to order breakfast that was the icing on the cake.

location, close to airport, ample parking

staff at check in tried to over charge me and some of them wasn't as friendly as others and the pool area was

but since i was on an early flight, i couldn't eat breakfast and didn't have time to use the gym, so i felt it

there is a guest laundry room facility which is so convenient

also appreciated the bag to put dirty laundry in

had a guest laundry

breakfast was not what i expected

left too early to rate the breakfast.

much chlorine was used in the laundry

popping the toilet seat back into place when using the facilities and the floor with the guest laundry machines

booked the hotel for its convenient location to the airport, laundry facilities, and fitness center

laundry room was a life saver

laundry facilities and gym facilities

we chose this place because we needed laundry facilities and were informed that they were out of order, very

and when i tried to santize my clothes from any possible contamination the laundry machine was broken so i had

amenties was un available out door pool not available garden not available laundry room not available no game

the laundry room was down

what s next we are gonna have to do the laundry next heavens now we have to make our rooms up fix the beds

the pool should have been heated more & breakfast was not good.

they also had a shuttle which was an added bonus

the bar and grill was excellent

bar service - sat for 15 minutes without anyone behind the bar

was a descent price, has a gym, pool, restaurant and bar.

i liked the laundry facilities on each floor. this really impressed me.

my kids enjoyed the pool and being able to order desserts from the attached restaurant

loved the food and the kids enjoyed the pool

shuttle to hotel

good shuttle service. price is great with breakfast included.

near to airport, good value, laundry was a bonus, quick check-in, room was large and clean, exercise room near

were some of the most accommodating and friendly we encountered, and we were so grateful for the laundry facilities

the maid forgot to leave laundry bags in the closet.

breakfast

are very helpful in explaining shuttle system between hotel and airport, in addition to advice on what time to

the price. on site laundry.

i had to clean and sanitize the whole room i had to ask the laundry lady because the house keepers did not

dated, but acceptable. breakfast ran out of items early.

they even had a shuttle service for the airport

no long term parking at hotel but there's abpkace right across street with shuttle to

was the only one in the morning by herself going back and forth from her desk to the kitchen, laundry was only

had a loud clicking noise that varied but was always there; maybe we were under a laundry or similar

convenient location, nice breakfast, friendly staff

pool very small

left too early for breakfast and no time to enjoy the pool

gym & comfortable bed in spacious room

shuttle and excellent proximity to dtw airport

clean, free shuttle to/from the airport, nice shower

shuttle service driver was excellent

firm mattress. large kitchen and bathroom. clean room.

the dispenser for laundry soap didn t work

i liked the fact that they had a guest laundry and i didn't need to go find a laundromat.

room size. nice business center and suitable laundry area.

throw bleach in the laundry

the hotel was clean and i liked the fact it had a guest laundry room l.

i was rudely kicked out at 10:05 pm after telling the laundry girl the website said 11

to walk through an event to get to our rooms and can be loud with the kids in the pool but they have quiet time

wifi was not free, nor was breakfast. but it is a nice hotel, close to the airport.

room service was confusing

did not get near the pool to see if there was a hottub - too many kids/very noisy

view of parking lot.

didn't like that the pool and gym area closed too early

the guys at the bar gave us warm dinner at 10:45 pm

was no evidence of a 'security deposit' on the recepit on check out, and the beds and gym/pool facilities were

however, there was a large and loud group partying in the back parking lot (along with their own speakers

are so heavy and wrestling luggage through there must be horrible for women and families with kids

litd too many kids. running up and down the halls and up and down on elevator

very, very clean! comfortable, quiet and clean. the breakfast was awesome!!!

hotel has a free shuttle to the airport,that is great as well

in the room concerning amenities(breakfast, nearby restaurants, food delivery, airport shuttles, etc

i booked my sister and her kids into sheriton next door there pool was

the breakfast is excellent overall.the property landscaping was clean aslo.

on the pool door saying no entry when i watched a staff member put it on the door while me and my kids were

late check out,friendly, good work out family. good breakfast.

the hotel was very modern and clean. pool and hot tub was clean and nice!

room service, no pool, no hot tub and when we went to order food they were extremely understaffed

the bed and indoor pool. great staff as well.

wifi did not work

it was 20 and had to walk outside with two kids barefoot to enter the pool

hotel is clean and the area around is nice, the small bar at reception for snacks or drinks, the shuttle from

finally, allison came out of the laundry room door & said she was in the bathroom

beds are comfortable, good breakfast.

next to the quick park breakfast

rooms was very clean and quiet, the staff was kind and helpful and breakfast was excellent.

loved the breakfast! the room was nice and clean, and the staff was very helpful.

washer nd dryer could of been for free if u offer laundry then that s what it should be the vending machine

coined laundry and the coined beverage and snack machine

can do my laundry

gave me kitchen supplies to cook with and plates for serving my family meals

having the kitchen in the room was great

laundry room should be open all night long

mattress, good shower, good linens, fridge, micro, a/c, toiletries, wi fi, breakfast ready at 4:30 at the morning

breakfast could have been significantly better

awesome breakfast

i liked the parking in front of the door

laundry area was insanely hot and didn't work

no room service on next day

i didn't like the handicap parking spots being taken up by long term parking.

shower ledge was too narrow needed a place to put bar of soap

seamless parking for vacation

no working laundry facility as advertised

my room across from laundry room a lot of noise

i stayed in the room on the main level right in front the employees laundry room, there were people in and out

shabby rooms, no remote, told to go to laundry for towels by cleaning staff.

poor wifi quality

the towels were unusable they had stains and felt like they were full of laundry detergent that didn t

laundry facility broken

it had laundry machines

towels in bathroom i asked for towels was told there in laundry we will bring them too your room when done 5

icy parking lot needed salting.

and my wifi was still not convenient, it should be free and easy to access

room service was quick and timely and no-contact service was excellent

and food are ridiculously expensive plus on top of those ridiculous rates you charge for use of wifi

the convince of being right in the airport, perfect room great bar and restaurant!

could not find any pop machines and room service was expensive

lots of shady people hanging around , parking lot is a mess you can hear all the traffic from the busy intersection

spa tub was awesome.

the parking lot is crappy , you can hear all the traffic outside, didn't like that

room and spa tub were nice. no issues

spa tub was disgusting

laundry was convenient

and microwave in room, vending machine just down the hall was well-stocked and reasonably priced, laundry room

requesting more blankets, the answer was negative and said they didn't have access to the laundry or housekeeping

great staff, clean and comfortable, and i was able to use a coin laundry that was very helpful.

laundry room awfull

breakfast staff were awesome. great to have laundry facilities

location good, gym good , room heating system very good

loved everything!! - pool was slightly chilly, but the kids loved it!

i also like the fact that i didn't have to pay for parking and wifi

breakfast was pretty good, but the staff was amazing

the vending machine prices were high they had laundry rooms but one machine was

great staff, great location with ample parking, room was largw

i was only steps from the breakfast area

it was a pet room and i understand it won't be perfect but it smelled like a straight up dog kennel

parking lot

the staff and laundry room.

big rooms. clean and big laundry room.

restaurant and laundry and coffee bar.

laundry and made 2 attempts to dry the cloth and they were still wet

the indoor pool, laundry room, and amazing breakfast in the morning are all great perks of staying there

loved that the laundry room process didn t cost an arm and a leg

very nice room. staff was friendly. breakfast was good. will stay again.

the pool was warm and the hot tub was nice

my family loved the pool, we rented a room just to swim in the pool for a couple hours.

even the coffee and breakfast were excellent

love the place. free breakfast and laundry. worry free hotel.

breakfast and access to free laundry services

loves breakfast and the fact their was laundry available .. kindness of staff as well .

is very clean, updated and has multiple conveniences such as breakfast, laundry and a large pool

the breakfast was great, and the kitchen staff was very very nice

they had a working laundry room

staff was always helpful, and they have laundry on-site that's open 24/7 and doesn't cost an arm and a leg

rihanna $3 was nothing that i did like maybe the fact they have a laundry room i guess

alarm clock was on the floor behind the nightstand and covered in pet

i had a truck and trailer so my parking was limited

no laundry

laundry facilities

omar at the front desk was very courteous and helpful; anisa made a delicious hot breakfast and the cinnamon

floor and elevators were wet because people didn't have since to dry their feet from the pool

breakfast was great and the hotel was spotless.

didn't like the laundry room on the second floor it could have been on the first floor but oother than that it

it was very clean, staff was friendly breakfast was great.

the breakfast had a wide selection and was good and hot

the pool was extremely small and one of the staff members was very rude.

very clean and accessible. right off the interstate, continental breakfast and pleasant staff.

think breakfast could be a bit more options

kitchen floor and countertop dirty

need fruit for breakfast

nice breakfast.

enjoyed my stay. i didn't experience the complimentary breakfast. very clean and friendly hotel.

there was puke all over the wall by the sink , a full bottle of laundry soap just randomly in the window

no extra pillows were available for my kids and there was trash under everything you couldn't see at a quick

in my he morning when it was still dark there was a shady man in the parking lot

pet friendly. front desk worker was exceedingly productive

dont recommend this hotel for anyone, no room service, very dirty, small beds, thin blanket - outside is scary

nice guest laundry

also ceiling tiles missing in fitness room

pool and breakfast

kids enjoyed the indoor swimming pool

the pool was ice cold!!! my 4 year old didn't mind but oh my, was it chilly!!

stains all over the hallway carpets, sketchy staff members, horrible laundry facilities

breakfast because of covid

no breakfast was served at all

breakfast, not very wide but good close to the airport

was never gaven breakfast at all during my four days of stay and my room was never cleaned

first picture in booking is the pool

employee brittany told us the pool was open and it wasn t

employee brought plunger and used dirty towels from laundry to wipe up floor because he couldn't locate a mop

laundry room was clean

very noisy children running over head in the room above me and young children in the parking lot playing all

was a nice pool and the staff was very friendly and tried to be accommodating

-wifi password given did not work, beds unfofortable, no shampoo, phone in room did not work.

i particularly liked the laundry facilities, which were much cheaper than expected

chlorine was so strong it burned our eyes and had my kids coughing badly

the fact that little kids playing with elevator at 12:30 am no supervision

tub); chemicals in hot tub off, ruined swimsuit, caused loss of hair; no cleaning materials in fitness center;

breakfast was really good and the staff was very pleasant

hotel provides laundry facilities which was helpful

desk attendant could not find key to money drawer to exchange bills for coins to do laundry

pool temperature a little bit warmer

seemed new; nice gym, great coffee and breakfast

convenient location, clean, spacious room, good gym

breakfast offerings were a little limited and some things were stale.

people taking to long and stopping others from getting breakfast

location, the kitchen, the pool, and the hot tub

pool

no breakfast due to covid which again was understood

breakfast selection wasn't very good except for saturday

friendly and helpful staff, clean room and bathroom, and the hot breakfast buffet was fantastic!

the breakfast was wonderful and the homemade cookies in the afternoon were delightful

breakfast, pool, n employees

crazy kid in the pool alot of fighting and punching . should have staff check on the pool

i exchanged my own towels in the laundry on instructions from maintenance

indoor pool and laundry center

no. loved the laundry room and weight room!

big kids jumping in the pool made my grandson uncomfortable

the staff was so friendly, our room was very clean, the breakfast was great, wifi was fast, the channels on

awesome fact that there was a laundry room to wash and dry your own clothes if needed

man its nice, comfortable beds good filling breakfast me my fiancee rest assured will be returning all of the

were offered to go to another hotel to use the pool but i don t want wet seats in my car - the wifi didn t

maybe a bigger breakfast would've been nice

the pool was amazing the front desk had nice people at times

in sufficient parking

historic property, very friendly and helpful staff, lovely grounds, easy parking.

there was no late night room service.

the hotel's facilities were convenient (fitness room, garden, parking lots)

there was no bellman, no restaurants, no room service, no doorman

they have laundry facilies,they, had not quarters

laundry dryer wasn't working which made it difficult to do our laundry ice machine wasn't

clean room laundry facilities on site free breakfast close to amtrak and public transit.

she then told me to put them around the corner in the laundry

when i needed clean towels, the front desk sent me to the laundry room to ask for more

they have a laundry room for custmers and cleaning ladies are always nice

the night there s just never no coffe in the morning time, employees are always sleeping in the laundry room

s just to much specious activity going on in the parking lot at all hours of the night there s just never

the wifi actually worked

there were no parking spots

tired moving to use laundry

was nothing in the room as far as the kitchen goes

the grab and go breakfast was very simple, but better than nothing.

the room was very nice. loved the kitchen as we made breakfast and didn t have to go out.

the kitchen didn't come with an oven

for premium wifi, it never worked kept on switching off

the pool was closed had to go across the parking lot to fitness usa

kids were disappointed

the continental breakfast was amazing

and the kids loved the pool

fresh coffee and laundry facilities available 24 hours

39 is a major trucking highway, and was hard to pull out of the parking lot

i watched them built it and swam in the pool many times as a kid

the tv was on all night in the next room, turned up loud, and it was on a channel advertising a casino, on

easy to find. plenty of well lit parking. felt comfortable/safe.

at the entrance and dirty laundry pulled in halfway when i checked in

of dirty laundry and garbage line the halls

the girl that is applying for two days a week the breakfast from 3:00 to 11:00 i wanted to use laundry tonight

there was left in the hallway dirty laundry for two days

i needed to get to the bus station downtown detroit and they took me there by shuttle

couldn t get extra towels until laundry opened.

quite hotel no breakfast but they do have juice and coffee all day long staff is nice laundry is expensive and

i don t think they have laundry

laundry was closed until 8:30 a

he is a super-star, working the desk, doing laundry, and who knows what else when i wasn't looking

laundry, pool, cleanliness, breakfast, mini fridge

this was because there was only one person working in the laundry room to do all the laundry for every suite

awful, barely anything was left at 9:30, 30 minutes before it was closed, and then the airport shuttle came and

breakfast was fine

the pool

parking.

we had to wait around 1hour for the shuttle from the airport to the hotel

e verything was good ,pool was great !! near resturauts ,shopping, fitness for excersise. clean.

wanted to use the gym facility, but it was closed for renovation

the breakfast was excellent! the pool and hot tub were great!

how much it cost to wash a load of laundry but i didnt die.

comfortable and good facilities like the laundry room, gym and area to hangout

the staff was wonderful very polite. it was clean and fun for the kids

great new facilites great location with shuttle to dtw every hour

clean, friendly staff and a great breakfast

didnt have a safe in it,poor breakfast and was the same all the week,they need to work on the laundry

breakfast, courteous desk personnel, parking lot well lit

their pool had to be drained because a child had an accident, they called me before we checked in to let

the parking situation was bad every day

when we were leaving 30 minutes before breakfast started the desk clerk offered some early options so my son

i was told a shuttle would pick me up from the airport

they gave us a room in another hotel across the parking lot but it sure would have been nice to be closer

the room was laid out well with the kitchen and closet space was more than adequate

the room right next to the ice maker and the pool area was out of order.

i immediately went to the pool area to inform everyone, gather belongings, and resolve the situation peacefully

i thought it was the laundry room

bathroom wasn't that clean and laundry facility had a weird smell

picked this property for a longer term stay because it checked all my boxes: laundry, fitness, pool, breakfast

the dryer was broken in the laundry room and no offer was made to refund my money

breakfast, close to interstate, close available parking to entrance, good wifi

laundry room was a bit outdated and had no change machine so i had to travel too several places to

price, the breakfast, the staff, the parking, the location all were very nice and we liked it a lot

above a/c unit, a/c unit did not stay on, tv remote did not work, wi-fi barely worked, not enough parking, couple

the staff, from manager to housekeeping and especially who runs a tight but friendly ship in the breakfast room

the hotel was out of pet friendly rooms and demanded that we stay elsewhere, adding that travelodge in mansfield

laundry dryer was broken

the pool and jacuzzi were great. laundry room were easy to access, and the breakfast.

so we had to use the service elevator all the time which meant walking past the laundry rooms which always

room i had was a suite with a spa bath

the pool and hot tub were great

the customer service was great and i like the convenience of being able to do your own laundry

self serve laundry and a clothes dryer are offered to guests

they have laundry facilities which was great for us

restaurant has good menu parking $5 breakfast surprisingly good guest laundry

the staff was great. it was roomy. plenty of hot water. laundry facilities. 12:00 check out.

and they're pet friendly

this should be something covered by room service

the room was clean and it has lots of towels . i liked the gym too

no pet fees

the rooms and lobby were nice and clean. easy parking and check in, the free breakfast was good

and the extras like the gym, wifi, laundry and the kitchenette worked perfectly

nice laundry room

having free parking was a big plus, and the laundry facilities were a welcome convenience for extended stays

not a good look for the kids/families coming here

the parking lot had trash everywhere

onsite laundry was helpful to have

pet frindly

there was only a satisfying continental breakfast

the room was great. it was very clean. i like the little kitchen area too.

staff, breakfast, free wifi, room view

exit to parking area

bar staff was pleasant under pressure with multiple parties

the pool and hot tub were fantastic after a long day of sightseeing

to have lounge bar music for a saturday night

parking staff was not friendly

the spa tub was noisey.

the pool and spa

the staff was friendly, the room was clean and comfy, and the complimentary breakfast was good.

i got the room with the spa tub, and that was nice too

they not only offered breakfast they offered salads and subs two time thur my stay

room was near the laundry room which was loud

kids playing at the door my whole stay

pool and staff were the best three things we liked about this best western woodhaven inn

a map to our room so we'd know where to find the closest parking space

clean and quiet. great staff. nice pool and fitness room.

do then i was told to go way down the hall to the laundry room to see if they would give me clean towels which

under sheets for chips disgusting never use jacuzzi nasty ask for towels 1:00 they haven t did laundry

the laundry room was on the second floor

were people actually living there, had their laundry outside drying

the laundry room was filled with flies

all over the place will be nasty and cigarette butts was over the whole entire property and the laundry room is

i had to take my linen and towels to the laundry myself because there was no housekeeping

to say about anything the one room thankfully the door was broken and i got to go into was the laundry room

they are not family friendly with kids

outlets not working in kitchen. staff discourteous and unavailable.

many kids that were straight out of the pool running around and making noise and getting the floors

bags and a kettle in the rooms for hot tea would be appreciated rather than having to visit the bar or restaurant

the gym was perfect for getting in a quick workout

the pool

room service was very late on third day

that the air conditioner worked and the breakfast that was included.

they also provide a full breakfast, which we did not get to try but seemed like a definite added bonus for

i told yall i wanted pet friendly and they still charged me for my pet and they haven

no ice maker at this building or breakfast

breakfast was fitting for a person on the go. the breakfast bar was stock and restock.

rooms were bright & clean , clean laundry smelling bedding

, and it is safe and free parking

breakfast ended @ 9am. should extend it to 10am.

i casually counted at least 25 security cameras between the parking lot, lobby, and just our floor

breakfast is good, but only one day have orange juice ud83dude14

the pool was close

no room service - next day everything was as it is, no new towels, no trash out.

the pool area was also nice

i could hear the kids in the room across the hall

this new food bar is expensive and horrible

we were across from laundry and maids were very loud every a

i didn't have the room across from the laundry room

liked the very comfortable bed, the 24 hour laundry room on site so you can do laundry, complimentary feminine

also had in house laundry

beds were extra comfy!!! staff was very accommodating. laundry facility also in hotel!!!

quiet facility, pet friendly with no extra fees , free coffee in lobby

the wifi wasn't working no breakfast

bed was comfortable; wifi worked well, shower was good

it was great because it was pet friendly

parking in front of door.

was surprised during the busy breakfast hours not one table was wiped down between others using the tables

safe location, friendly staff, good breakfast, very clean

its a nice comfortable space with good breakfast options. rooms are super clean and comfy.

didn t really like the breakfast

the breakfast was excellent with a variety options. large room withe excellent kitchenette.

polite ,it felt comfortable taking all kids

the pool, the room was spacious & comfortable

very friendly, clean and breakfast was good!

the gym facilities were minimal

everything even the wonderful breakfast

the laundry had 2 washers on our floor

could ve had breakfast

the pool was not operating

obtaining room service for extra linen or towels was a 2-hour ordeal

kitchen equipped with dishes.

the guest laundry facility's washer ate my $2

fireplace was just for decorations

i like the spa bath in the room. just wish it was in another area.

i think i would say pool

parking, room smell

finally on our final night we managed to get some towels from the laundry room

kids were running through the hallway all night, banging & slamming doors, we called the front desk

and went the next day to only find another 15 more kids were back in the pool & jacuzzi that day also

the pool and hot tub was nice

i really like the pool area. how clean the hotel was.

no pool or hot tub . oh they have hot tubs if you want to pay price of two rooms

continental breakfast i wasn't impress there wasn't much to choose from and rooms weren't clean enough

up to my car to try and talk to me before i pulled off and when i came back he was waiting by my parking spot

as the hotel was off the chain at 12:30am & the valet for the restaurant had taken up all the parking for the

there was no continental breakfast

rooms were very nice and the laundry for guests was a nice amenity

was no bathroom fan and the pool was small and chilly, the room the pool was in was not very inviting

i liked that the hotel was clean and smelled nice. it seemed like a safe location. good parking!

get any sleep there was birthday party in 311 kids running up down hallway being loud and cable wasn't working

get any sleep there was birthday party in 311 kids running up down hallway being loud and cable wasn't working

washing machine was broken when i needed to do laundry.

best experience ever. super friendly staff. outstanding breakfast.

clean and bright. good breakfast. spacious room and pet friendly.

they had a great time in the pool

breakfast needs some fruit and yogurt. there was bananas the second day but they were green.

there was not even a laundry bag in the

gym equipment poor. breakfast limited.

the parking is plentiful and close to the building

facility was nice with a small gym and swimming pool, room was big (bathroom is a little too big), would be

purchasing some and when booking the room it said free continental breakfast (not) and the free wifi(not) got

a room at the very back end of the property by the laundry

dirty but i cleaned it i didn't like that the ice machine is only on one floor i didn't see a laundry area but

desk clerks, especially hotel employee who made amazing breakfasts and the wonderful head of the laundry room

bed is so comfortable and the room was clean i love the laundry facility provided the front desk clerks are so

the pool wasn't open yet. i couldn't open my window. my room got a little stuffy