would have hoped for better pub-food at the bar. not offering laundry service is a minus.

i found two ladies moving laundry and one of them delivered the other items to the room

smell of smoke from either the laundry staff or people below so can't have windows open

room 106 - on ground floor immediately next to laundry room which has machines going until 9pm

the spa was a bonus

lovely clean rooms and laundry. rebecca so friendly and welcoming lovely location

home from home and fabulous breakfast

superb host, great breakfast and very quiet.

the breakfast was lovely, and a good selection. the poached eggs where cooked to perfection.

plenty of parking too

very useful in-house laundry service as well

however laundry was all spotless

easy parking

wem town centre - amazing view of gardens from room - service fantastic - we were able to order late check out

spacious room, comfortable bed, hot shower and lovely breakfast

faults, lovely modern room considering we were in a pet friendly room, top quality food and customer service

parking was good. staff were nice. location was good.

parking was difficult- day golfers in hotel parking

lack of clarity on availability of bar meals.

speaking to another guest apparently they were doing 3 rounds of golf with dinner, bread and breakfast

comfortable rooms, nice bathroom, good bar and food. staff were nice.

very accommodating. i needed to leave early so they cooked me a breakfast to go!

breakfast was excellent

it is a very attractive bar and dining room with good food being served

policy (i fad my dog with me) if you allow guests dogs in the bar say so it makes a bid difference when booking

with a view of a roof,laundry sorting first thing in the morning very close to room,over charged on cocktails

overlooked the back yard area of the hotel, laundry and kitchens, so no view and staff smoking area was just

window view blocked by rooftops and laundry area

room renovation, detours, access and interaction with cleaning and laundry staff.

the service and rooms were great, with a nice spa/pool area

breakfast available told us to use local cafe room next to ours was a laundry room ,got woken up both mornings

in character but tired and dated and extremely noisy from outdoor extractors and housekeeping laundry room no

were given quite a poor room right next to the laundry room which was rather noisy

the creakiness of the floors and the fact that i was adjacent to the laundry room meant for a noisy early

perhaps unfortunate our room was next to cleaner s cubby where laundry and services were located maybe

laundry van loading / unloading directly outside our window early on saturday morning was

evening meal and breakfast was lovely, again fully compliant with our dietary requirements

terrace and bar area and dining facilities together with well-appointed bedroom and bathroom

guests from the wedding the night before were using the spa pool for a few hours on the saturday and were very

pool and gym facilities are really good too

and as sound carried we could hear staff conversations clearly as well as staff emptying bins and laundry

it smelt like dirty laundry and reflected it with scummy bubbles

wifi was nothing special, i could work

beautiful with choice of shower and bath spa facilities were lovely but the steam room smelt breakfast was

breakfast was delicious and hot as we like

the single room was spacious with a large bathroom, everything was clean, and the breakfast was delicious and

in this bed & breakfast for one night to pick up my girls early in the morning

accommodation clean and comfortable good breakfast and great interesting hosts will stay

you want a comfortable b and b with a fresh breakfast this is it

the host were so helpful with the best old fashioned breakfast

our room - which was small, not enough room to walk around the bed really - was next to a laundry room and we

but our room - which was small, not enough room to walk around the bed really - was next to a laundry room and

lots of kids running and screaming

room was very good wifi excellent.

directions to appropriate parking areas was a little confusing.

eg no laundry service in house but staff helped to find an alternative

room was right by where the skip was and the laundry vans were there at 8am in the morning

bar staff were extremely accommodating and helpful

gym could be a little larger

loads of parking and a nice little hotel gym

the laundry was delivered in the early hours and it was loud

that the smoking area be moved well away from the main reception area, maybe to where the dirty laundry is stored

very hot, room overlooked bins/dirty laundry storage area, light bulb out in bathroom, peeling wallpaper, toilet

room we were put in backed onto the skips and laundry

the room overlooks the bins and the laundry left out in the rain

first room we were given was cold, it was right above the extractor fan of the kitchen and very noisy

also i feel that the kitchen shut haabit premature for my liking

arrived very late, but both reception and the bar were open

is clean, does its job, no stupid frills, good location, nice staff, good bar (although i didn't go in), efficient

no room service

no laundry facilities

to relax there is ample seating areas to enjoy refreshment from the bar

were really grumpy & it took ages to get our breakfast & we ordered room service which took 2hrs with no money

wifi a little slow and intermittant

free wifi and continental break are great

abandoned laundry carts, room service trays, bottles, glasses and rubbish litter the corridors

the staff you encounter whether you re just wandering around or enjoying drinks in the sheridan bar for instance

if staying in the hotel, surely kids should be allowed in the pool until 7pm

kids pool time really restricted, which i understand but over breakfast

unbelievably special pool and gym looked good too

30am,apparently problem in laundry

also adequate parking despite a wedding saturday

fire alarm went off at 5 am and woke kids to then have to wait until 7:30 for

was true pet friendly, very welcoming to our two dogs

amazing service from all the staff, restaurant & selection for dinner / breakfast was perfect

that the restaurant was closed and the wifi at the back yard rooms could be stronger

was beautiful , lovely spa bath and everywhere was spotless

spa bath really good

the shower was a bit difficult to operate and water got on the floor. the wifi was a bit iffy.

breakfast always excellent quality and service. parking available. close to town centre.

no fridge in room. no laundry service. no smart tv

staff were friendly and courteous in both the bar and restaurant

the pool is great

spa, room service, comfortable bed, lovely biscuits and tea in bedroom

i had a bar snack in the evening and a good pint of guiness

room overlooked the ducting and woken very early by laundry lorry outside

excellent, centre of town, parking good wifi ok, restaurant evening meal good

all excellent, bar 2 things. see below

wifi was poor in room and a desk or small workplace would have been helpful

wifi very poor

it was great to have a parking space

privacy,location,cleanliness and pet frendly

with all shops and restaurants in easy walking distance even for my mum aged 90 and free parking in the centre

it would have been nice to have some basic cooking items such as oil, salt and pepper in the kitchen

great having a parking space and money refunded even before we got home for the use of the

we found a laundry cupboard in the room with spare duvets in

excellent breakfast and lovely home made cakes

excellent location with free parking

great host, lovely and varied breakfast with plenty of vegetarian options

easy parking

ample parking

property well away from road in very pleasant grounds, with ample private parking

the bar and restaurant was very busy in the evening frequented by local non resident guests which is a

wifi is a bit patchy, and sometimes it can seem a bit manically busy (due to events/ weddings, etc,

there was a smell (room 8), mainly in the bathroom of kitchen/frying oil.

smelly with dirty laundry in the corridors not nice

bags of laundry left in corridors had to manouver husbands wheel chair over them

laundry went missing

was rubbish bags, glasses, and dirty laundry left outside of some of the rooms as you walked down corridors to

customer service was poor, dirty laundry outside my door and glasses and bottles at 5pm in evening, damp smell

noise from adjacent bar and distance from car park to hitel

more milk in room and better wifi

had issues with logging in to wifi but that may have been my phone.

sunday morning breakfast service was not good, almost comical, but, hey, does it really matter

excellent breakfast and very welcoming and professional staff throughout

on day of leaving and coming down the many stairs, there were lots of laundry bags, cleaning materials and

for the location and size of the property, it would be useful to provide services like laundry

wifi was pretty poor and the eye for detail around cleaning between guests.

kids were playing with the bread and cereals

the wifi was quite weak in our room

from the room i was staying in, i saw laundry (pillows and duvets) sitting on a stone floor like outside

stayed 3 nights no room service/cleaning

good wifi

breakfast was wonderful and cooked to perfection, ambience in the breakfast room was excellent

also , the wifi didn t work in the room we were

clothes washing & laundry costs were too high

was close to the laundry room so i could hear the washing machine but was pleased that i could not hear it in

great parking and easy access to

food in the bar was very nice

was on my own with 2 kids and they changed my room to a downstairs room to make it more convenient for me with

nice relaxing area with tv and kids toys/books

more comfortable chairs in bar area.

bit better veggie options on menu and quorn sausages for breakfast would be good.

good wifi

to another room where we could mobile phone reception as it was non existent in original room and wifi was down

was in the first floor next to the laundry room so kept awake most of the night and also they didn t have room

i gym was clean and had good equipment

hamper, no restaurant because of covid, there was no bar open or gym, for the same reason but everything was

was perfect, the staff, room service, room, location and the cocktails were wonderful

a 10 fee to extend check out by an hour. no salt and pepper on the room service tray.

very limited kitchen facilities to think 8 people were staying there

the noise might be a problem if you have kids who go to bed a bit earlier

great for us and our two children, we didn t feel like we were disturbing anyone, there was a kitchen and

loved it only suggestion would be for kitchen roll in the kitchen area of

couldn't get wifi in our room

fabulous quirky apartment with 2 double bedrooms and 2 bathrooms, coffee maker, ice dispenser and laundry

lovely coffee machine and well equipped kitchen and laundry room

it even had a laundry room

decor, loads of space, comfy, self catering, two en suite bedrooms, laundry room, free parking, great location

to detail, excellent bathrooms, knowledge of what a house proud woman wants in her kitchen and laundry

i asked if there was a laundry nearby where we could wash our dirty laundry

did ask the young girl at the bar early in the day she stated that the cleaner was just going up now

if it were not for that i properly would have been in the bar enjoyed

told that wifi was down

wifi was terrible

the wifi was brilliant while we streamed a show via our phone to the tv as we got ready to head out,

wasn't any information in the room about the hotel, such as whether they did room service, wifi info, bar opening

the breakfast options were the best i ve had in uk being given the choice of traditional english or

room service via the onsite restaurant ended at 9

the hotel has free wifi

laundry room with ironing facilities nice bar area with quirky decor breakfast has lots to choose

loved the facilities for the kids

ideal for kids and

t only suggest if in a pet room there could be a bowl provided and dog friendly shampoo in case they need a

clean ,no kids running about at 3 in the morning let fellow residents that there back .

bedroom no 203 was extremely noisy at night due to the laundry running

wifi signal was very weak

lovely little bar area for relaxing in the evening

plenty of room, there was only one thing that was wrong not enough seating in the bar area

no room service at 9pm sunday evening

not get a booking at the michelin star restaurant nor was there any laundry services

the room was lovely with a mini bar and king size bed which was so comfy

spa sorted me a last minute booking too

the upgraded room and early check in for our anniversary was greatly appreciated

gym is tiny, pointless really

clean good breakfast

the female receptionist who greeted us was very friendly and great with kids

the property was clean and tidy. we had a lovely stay. the kids loved it also.

needs addressing could do with food being served in hotel /lounge as plenty of space plus rooms/room service

good location and parking available. friendly staff and breakfast excellent

that a wedding was taking place on the night we stayed, it does mean that some of the facilities, bar etc

the tv was tiny and wifi kept dropping signal every few seconds

in the area only down side is we couldn t get water for the room when we arrived back as the bar was closed

arrived late so wanted room service, no one answered from reception or restaurant so had to go to reception to

rooms were beautiful, bedding lovely, breakfast great. overall very very nice

laundry going all night

24hr room service.

the wifi is very slow

lovely bar area

great location, clean. nice bar area. great kids could use the pool

no fault of the staff but laundry bins were noisey when wheeled in and out and slamming of doors, prevented a

i must give a special mention to the member of housekeeping with the laundry basket who d just called the

the staff, location, quietness, gym facilities, and customer care were exceptional

location is brilliant, walking distance to main shopping and dining areas. pool is great!

we didn't use the gym on this location but looked in to pool from spa and it looked great

our room was directly above where the laundry trolleys were loaded and very early each morning woken by trolleys

laundry services available for a reasonable fee

services which we were suppose to request in advance, as well as little information about laundry services

d to collect laundry from

excellent breakfast and free for kids

room was big and warm breakfast very good staff very good

breakfast was lovely

free parking

wifi reception was not great other than in reception

free parking and breakfast included lots of evening eateries just around te

great room and a cracking breakfast to boot

nothing really, shame the bar wasn t open

only slight negative was the wifi was slow but did not make any difference to my.stay here

wifi wasnt working a couple of bulbs in bedroom chandelier not working

breakfast very nice

quality of facilities provided excellent food quality and presention good quality toiletries and spa options

nice little bar with selection of bottled ales

matched them in every way, locally sourced suppliers - absolutely divine almost forgot about the bar which is

bar bill was a little excessive but craft beer was delicious

beautiful location. excellent breakfast. bar area pleasant to sit in.