very clean, spacious, quiet room with friendly and helpful staff who even offered to do our laundry

no wifi working for 2 days which isn t good considering business trip

elevator (but helpful staff) room service stopping at 8pm on sundays, which caught me out and left me a bit

we turned up with hungry tired kids and had we known before we could have sorted ourselves out

mini bar wasn't included.

laundry, no room housekeeping, no shaving sockets, overall shortage of sockets for mobiles, pc etc

were fantastic from the lad who checked us in to the bar staff all excellent

great spa, excellent breakfast

room wasn’t ready was disappointing we had to wait so by the time we got in a unpacked etc the kids time slot

the gym, spa and pool, super breakfast really friendly staff really nice room with comfy bed

they offer free parking, and there was plenty of parking space

the bar staff very friendly

that paying for parking was a bit rubbish, i understand when the hotel is in a city but never paid otherwise

everything apart from the next morning we went to the spa when it opened at 8 and the hot tub and steam room

facilities:- times of the spa or restaurants no phone to contact reception for anything or room service

plenty of parking

isn t a complaint, but i wish someone had said something about the parking at the back of the building

parking could be an issue if the hotel is busy but there are 2 car parks and also can park on the

parking very easy

enjoyed a drink in the relaxing bar area

lovely place, feels safe free and easy car parking comfortable and well appointed room staff are great offers

good parking and the property is styled really

had room service breakfast which was very nice

the staff could not have been more friendly helping us to get an early check in

staff very helpful with an early check

room was very comfy and wifi very

there was no telephone in the room to call reception so room service meant going down to reception

very smiley and friendly polite food excellent bed comfy bar had good atmosphere what more could you want would

free wifi

very friendly staff. hotel was immaculate. plenty of parking

and laundry bedsheets and towels are on the floor near lift whole

dirty laundry laying everywhere as well as dirty plates (room service) broken lift button (safety

wifi was weak

good location, only a 12 minute walk from the station, staff were friendly, wifi was very good.

length of time to get through to room service or reception

on a lengthy trip and needed laundry service and this was not available

laundry was located next to room in the hall

standard rooms are small and down quite run down and busy with laundry carts/rubbish piles corridors

very difficult having to pull 4 cases of luggage and 2 kids

food is pricey but they did have a kids menu

constant noise all night from the kitchen extract system and the laundry below us

noise from amount of people in and out of hotel and staff member in the laundry room woke me up earlier than

we could hear water gushing all night, don t know if we were next to the laundry.

there were noises going on all night- possibly from elevator and laundry room close by the room

kids yelling and running around in the hallway

from house keeping staff banging a laundry storage door right next to room

directly next to the laundry, constant noise, staff talking laughing chatting every 45 mins between 7pm-9pm

room was right near the outdoor area where laundry is kept, very

to the laundry company being late in dropping off the towels and bedding for the whole hotel

the mice touch of the concierge giving the kids a cookie each.

could have free wifi for guests only in there rooms

decided to use the room service, but they didn't do it anymore telling us that they don't do it, but what they

no room service available again. breakfast is now finished at 9.30 and that s far too early.

all staff the room and bar was excellent

although without free wifi, just for one night staying to catch flight the other day, really value for

could do with a laundry

new hotel with on site restaurant, easy walk with 3 kids to terminal for early check

location is very closed to terminal 2. gym is good. comfortable bed/pillow.

kids meal prices were over priced the draft from the front doors in the bar was really bad and

can also cast from your tablet/phone to the big tv which was great for kids

wifi needs improving

hotel wifi was not available during breakfast

to our needs of early check in got 3 rooms ready for us guests who were attending a wedding

wifi was too slow restaurant was overpriced not enough plug sockets in the room room too hot needs

not sure what laundry detergent you used but it didn't smell very nice unless it was the pillows just need

buffet breakfast,comfort of rooms. also early check in service after very long flight.

i was able to have a late check out from the room without charge

room service was excellent, as was the food

the facilities were great gym and pool

allergic to laundry powders

also, our room (king suite) was excellent and room service was timely and the food was very good

location for terminal 2 good wifi good room size nice shower you are able to have both shower heads on at once

atmosphere - loved the sky bar and restaurant a wonderful gym too perfect start to our

pleasant and helpful then we got to our room it was a good size the bed was very comfy and the kids slept

was next to a laundry room and the noise was quite loud through the night of staff in and out of the room and

no wasted space or plastics or laundry

were put in 709 next door to the laundry room and was very noisy early in the morning causing

they do allow you to drop bags off and you can early check in for a fee

fact the room was ready and they still wanted to charge an additional £15 for early check in, no hairdryer in

these should be checked (both sides), before placing in rooms by the laundry and other staff

there are no gyms, laundry and other facilities.

and modern hotel friendly and helpful staff wifi was great as was the ability to stream tv/movies directly to

size room, very comfortable, modern fittings including usb plugs for charging phones, good free wifi, ample

clean fresh hotel, little extras were nice, galaxy hot chocolate in the room, wifi was excellent and available

the furniture on the terrace outside was a shabby and scattered about although i suppose it is early in the

dirty glasses not replaced once in 4 nights wifi -didn t work at all

also, no room service after 9pm; i d arrived quite late so didn t have time to eat in the restaurant

all the staff in the bar area and in the conservatory for breakfast were lovely and again gave great customer

parking onsite felt very safe and the restaurant/bar was very welcoming

friendly staff, basic but clean and comfortable room, nice bar area and the food in the restaurant is great

i liked the fact that the room they gave me was together so i was able to see my kids

think it depends on the room you get, the wifi was terrible in the bedroom, this wasn't the case on my previous

my only negative would be that the residents bar was not open after the function ended.

lack of choice at breakfast. no kids cereal available.

it was located next to the laundry room and the delivery doors outside

given a room with an unclean bathroom with towels on the floor and dirty laundry when we came to the room at 1

ud83dude29 the noise banging the laundry baskets

i can only presume was a laundry delivery as it sounded like metal cages rattling very early in the morning

poor room service waited 2rs with a very hungry 3yr old

laundry was out of order, couldn't get shower to operate and no one was ever around to ask how to

bins which were just opposite the rear entrance and all the time i was there they had stacks of laundry bags

used laundry/bedding left at

in multiple rooms and the free wifi in most was ok but stayed in one and you couldn t get any internet or

lovely breakfast .. scrambled eggs needed

clean with self-serve laundry to purchase on site

self service laundry available on weekdays

laundry facilities

there are also responsible priced laundry facilities

cheap option for washing and drying laundry

bar and restaurant have been refurbished however the corridors, landings, stairs and bedrooms would

(i got fat) wifi was great for most of the time

hearty breakfast options, but not a fan of the sausages, but as i say so much more on offer.

great wifi lovely bar and restaurant

breakfast was excellent and staff very helpful

comfortable beds, good size room, easy to check in and out. really helpful re early check in.

wifi wasn't the best kept dropping out

no daily room service

finished the shower gel, you have to ask from them because they will not provide during the daily room service

wifi was very poor

has a secure car park and free wifi

only minor issue was that our room was opposite the laundry bins outside which gave us an early morning wake up

they were moving big trolleys of dirty laundry from 07:30 which made a terrible noise and

looked out the window and it looked out on to a entry way and loads of bags with rubbish and laundry not a very

bed, blinds did not cover windows in bedroom allowing light into room, laundry and tray containing waste food

333 noisy with laundry vans loading at 6

great, free laundry services also

we liked the parking, the location, the laundry facilities, the photo facilities.

we travelled with a baby, and there is an onsite laundry which would come in handy if required

the only piece of advice would be to supply washing powder etc in the laundry room

free laundry facilities great

breakfast was perfect with the guidelines being followed with so many breakfast choices to suit

the late check out (1200) (+)for the marathon it was a 5 min walk from the finish the hotel had loads on and

was comfortable desk was great for working at wifi was stable breakfast was amazing restaurant staff were friendly

i the mini bar and fridge are excellent additions

hotel was beautiful and both staff at reception and bar were very helpful

the property is in a great location, with plenty of parking & friendly staff.

breakfast and bar room light and comfy

good easy parking

nice bar and dining facilities

everything about the hotel was exceptional apart from not enough ev chargers

no laundry service, very expensive 3rd party service that replaces it.

that there was a laundry service but this was not correct and no washing machines on site

room we stayed in was above the laundry room so was very noisy

no ironing facilities or laundry

i also liked the option of not having housekeeping for 2 nights of our stay to save on laundry and cleaning

no laundry bag, no fridge in the room

we did ask room service for a change of bedding but they only made it which was a-bit upsetting

location early check in late check out breakfast bar/restaurant

had agreed with receptionist who was nice and professional to pay extra for late check out but later her

thought that the drinks at the bar were very expensive compared to any other hotel i ve stayed in manchester

i think it maybe got mixed up with the laundry

lastly,some of the pillows had the damp smell of undried laundry

perfect when travelling to manchester piccadilly station friendly staff good room service for dinner was attending

to get a strong wifi signal and there weren't many tv channels

bar prices not too silly

back only one pillow supplied and of substandard quality the bathroom pod was unclean there was a laundry crate

room was next to a laundry/store room

given upper floor room where all the laundry is processed - constant noise and chatter outside my door from

laundry trolley was in the middle of the corridor for the 3-days stay; room was never cleaned;

breakfast is bland, £10 early check in fee, lifts and corridors dirty and staff isn't very friendly

plus there is no early check in so if you're early you can leave your luggage with them and go shopping at the

the little bar fridge with the refreshments

all round great experience for both myself and the kids

the rooms were lovely an the staff and bar staff were polite

i could possibly have is that it would be lovely to add a little more versatile equipment to the gym

lots of space good for kids

modern, breakfast was gorgeous, stunning view from room

the mini bar is just perfect - all soft drinks and water at no charge

we booked 3 rooms for 3 families with kids

great food in room service

can hear is large banging all night, then the aircon unit was banging like mad, outside is the laundry room,

only minor issue was the room was missing a few items - laundry bag, bottle opener etc so i had to ring reception

dirty laundry outside room on arrival - it was 6pm

a very bad neck the next day, the room was very disappointing and the hotel had piles of dirty laundry in the

laundry outside room on arrival - it was 6pm

only negative was that you could hear a laundry room clunking away during the day.

to be lack of amenities for guest, no microwave, no guest laundry besides send away service with a cost

staff for help / advice and wasn t offered anything apart from a tip i could pay 50 to their laundry company

they lost my laundry!! although they will reimburse me the cost of the lost items.

lift to the gym broken. not enough signage

reminded me of fresh laundry

we were on the ground floor and the constant moving of laundry trolleys outside was rather noisy

our room was near the back where all the laundry trucks are and they were being rolled around and moved very

laundry service done during our 3 night stay (the cleaning staff were super friendly but over

close to the laundry room, early mornings were a bit noisy

being able to do laundry in the room made a huge difference

there are cooking and laundry facilities, plus a dishwasher

room was on the ground floor near reception and the laundry room, it was really really noisy

the room is spacious and has mini kitchenette and laundry (perfect for long stay

the place was really comfortable, and had laundry facilities in the 1 bed apartment

it smelled like dogs and it says they have laundry service on booking

easy check in and out and free wifi in a great location what more could you ask for

the wifi wasn t very good

be ready for kids screaming all night until 4

great waterfall shower, location and easy entry and quick wifi for all your slutty grindr needs

laundry

laundry. smell of detergent in the clothes.

room and extremely comfy bed gorgeous city views and the pool and gym facilities were very clean and

pretty good gym albeit very small

concierge too care of everything from the very first moment to booking in, to cloud 23, to the room service guy

could have done with another towel but understand this is budget so keeping down laundry costs.

they tried to give me a dirty laundry cart for my baby to sleep in

without laundry service

saw room cleaner using laundry towels wrapped around mop which is not their intended purpose

pool table and football table a huge hit with the kids

laundry, weak wifi, noisy, and with some drunken and drugged people, some even vomit at the

clearly an extra pound or two spent on the linen, and a good laundry service in use

night stay, 1st night we were disturbed by the drunk public and bottle banks, plus the laundry collected 6

dirty laundry carts constantly in hall by lifts

staff were friendly and flexible, allowing us an early check in

great facilities, well designed hotel. big plus was having a laundry in the room

organic products and no single use plastics are a bonus as are the large rooms, kitchen and laundry facilities

the detergent for the laundry has a very strong scent

great plus being able to do my laundry and dry it in the room itself

birthday decorations i had delivered in room ready for arrival, including some additional rose petals/bottle of

they didn t have basic services like umbrellas, laundry bags, etc.

the wifi didn't get to our room as it was quite isolated. first floor, room 117.

clean rooms and breakfast excellent

i used room service and apart from the waiter having issues holding my door open and getting through the

well equipped with fast wifi, t

no slippers also, laundry was expensive, location little far from

the wardrobe had just one shelf which had laundry bags & an iron on

the bar there is no menu for kids or even a kids portion size for what was on the menu

clean and quiet. pet friendly.

great service from the bar staff rebecca, amal, and lydia, lovely people chatting and asking about our visit

i really have to mention something i would say i noticed there was no laundry bags in the room

only one towel so went to reception to ask for a second only to be told there was an issue with laundry facilities

t leave laundry trolleys in the corridors all day because wheelchairs and pushchairs etc need to pass and

three containers purposefully broken (to avoid people stealing them) no slippers in the room no laundry bag for

the night before i check out, i asked if i can have a late check out cause my train was at 3pm

have met with the morning manger hannah and explained her the situation which she said it s the laundry firm

hotel but unfortunately the room service food was terrible

great location great room was facilitated free of charge with early check in great leisure centre v helpfil

location was great, wifi worked well and bed was somewhat comfortable.

and it doesn't go to waste and junior suite should have a bathtub to be more comfortable an the spa could be

however, if you ever do in-house laundry, please check the price first

bath room requires additional accessories no glass, in the wardrobe no slipper no laundry bag

the complimentary goodies (water, soft drinks, little bar of chocolate) was a nice bonus for the executive room

telephoned in advance asking for early check in, informed not a problem, arrived at 2pm to be told no rooms

the wifi was slow in our room