free parking and wifi

we were traveling with 2 kids and they were awesome

lovely relaxing stay before our flight the hotel is close to the airport and parking.

location was fantastic for the event we were attending. plenty of parking.

great location to tram...beautiful hotel. fantastic breakfast great choice.

laundry was out of order, couldn't get shower to operate and no one was ever around to ask how to

used laundry/bedding left at

bins which were just opposite the rear entrance and all the time i was there they had stacks of laundry bags

ample car parking spaces, shower was powerful, beds are really comfy and good quality linen

room service not carried out on second day so no clean towels, tea

staffs are very helpful ( special thanks to jassrin who helped us for an early check in

decided to use the room service, but they didn't do it anymore telling us that they don't do it, but what they

good value for money good room service menu with decent food

pet friendly

to go downstairs to the bar to pay for room service order because there is no mobile pos for card

stinginess - had to ask for room service, had to ask for shampoo, website said laundry service but staff were

clean, wifi , charging points , friendly staff, dog friendly

breakfast was good comfy bed nice clean toilet it has a small gym as well i loved this place plus it is close

the wifi was slow and connection to the tv was poor

breakfast was a bun fight

has accessible gym and laundry room

we liked the parking, the location, the laundry facilities, the photo facilities.

free laundry facilities great

we travelled with a baby, and there is an onsite laundry which would come in handy if required

the hotel has a laundry that guests can use. it s a great hotel and staffs are nice.

free mini bar football pitch on top floor hit with the kids easy walk to town and stadium

early check in was a bonus

football pitch on the roof was the cherry on the top , my son sent hours up there playing with kids he just met

the bar staff and chef is a treat

overnight stay for part of my 60 th birthday with the tour of old trafford from my 2 fantastic kids

in reality we were on the first floor overlooking the car park on laundry collection day

car park with laundry trucks early in the morning

was already but up and made for us in the room the buffy breakfast was great especially for our kids to get what

room comfortable, beds fine, choice of pillows good wifi breakfast starts nice and early - it was 7am on a

were pleasantly surprised to discover a 24 hr bar and a chilled section selling sandwiches and snacks

could have done with another towel but understand this is budget so keeping down laundry costs.

they tried to give me a dirty laundry cart for my baby to sleep in

saw room cleaner using laundry towels wrapped around mop which is not their intended purpose

without laundry service

staff were very friendly, cheap food, good location, staff member was able to sort us out with early check in

had a couple of little winges: you said you would only take the towels away for laundry if we left them on the

was very fast wifi, & good location, hotel was nice & clean

we had room service and we were pleased with the meals we had

staff were lovely and the breakfast was great

point but it would have been better to have had the room made up earlier, (whist we were having breakfast

the wardrobe had just one shelf which had laundry bags & an iron on

no slippers also, laundry was expensive, location little far from

to pay for my parking in the hotel car park, wifi was very poor

on our last night, there was a group of kids of bikes outside at the back of the hotel, stealing peoples

variety of food for breakfast, rooms clean and tidy, wifi and everything you would expect from a good hotel

very cosy and welcoming, friendly service, lovely relaxed bar area

delicious breakfast and beautiful hotel! also offered a complimentary late check out

good wifi, good shower, sky sports, free cookies and fluffy pillows ..

the mini bar had a good selection and room service breakfast was excellent

i loved the bar, it felt like an upmarket central city hotel bar but it was private for residents

the room service was delicious and fast

the free wifi was fast

attention to detail with little extras - temple spa was a nice touch

vicky the spa therapist is phenomenal

good food with prompt room service

given a room with an unclean bathroom with towels on the floor and dirty laundry when we came to the room at 1

i can only presume was a laundry delivery as it sounded like metal cages rattling very early in the morning

ud83dude29 the noise banging the laundry baskets

it was located next to the laundry room and the delivery doors outside

so stressful to fly at this time but they made my day so good i enjoied the pool in afternoon the gym with

was next to a laundry room and the noise was quite loud through the night of staff in and out of the room and

were put in 709 next door to the laundry room and was very noisy early in the morning causing

no wasted space or plastics or laundry

the food was great; i had evening meal and breakfast there

restaurant and bar at hotel was ideal

allergic to laundry powders

location was brilliant, made travelling and flying with 4 kids a breeze.

the room service was good and the food was also nice

staff were really friendly & even gave the kids a pack with toys & gifts

it's a very new / modern building, very clean. gym and restaurant was nice

could do with a laundry

could slightly hear bar music from room which overlooked the dining area.

bar and restaurant downstairs

couldn't access the wifi in my room and the window overlooked the restaurant which felt a bit

t have dinner at the hotel as the meals were a little pricey and i was unsure if there was a kids menu

not sure what laundry detergent you used but it didn't smell very nice unless it was the pillows just need

swimming pool was great

we also asked for a late check out because we didn't want to leave the very large bed and they gave us an extra

breakfast buffet cooked for quite some time therefore the egg and sausages were rather rubbery lack

we arrived later than planned so we ordered room service which was fabulous

from house keeping staff banging a laundry storage door right next to room

to the laundry company being late in dropping off the towels and bedding for the whole hotel

directly next to the laundry, constant noise, staff talking laughing chatting every 45 mins between 7pm-9pm

room was right near the outdoor area where laundry is kept, very

after our flight was delayed we arrived in the middle of the night and ordered room service

laundry, no room housekeeping, no shaving sockets, overall shortage of sockets for mobiles, pc etc

room very clean, spacious and everything you need

bar and restaurant facilities were a little expensive but potentially no higher than most other

parking was plentiful so no problem getting a space

free parking, offered late check out

up at 5am by laundry delivery truck then again at 6am by food delivery truck

toilet seat made for little kids and not the size for adults to use

exceptionally friendly staff. comfortable bed and good food. very convenient parking.

plenty secure parking yes very good , will stay again and recommend

from arrival to departure , staff on reception , bar , breakfast areas all very helpful and the room was very

noise from amount of people in and out of hotel and staff member in the laundry room woke me up earlier than

constant noise all night from the kitchen extract system and the laundry below us

we could hear water gushing all night, don t know if we were next to the laundry.

there were noises going on all night- possibly from elevator and laundry room close by the room

baby/kids play area needs some tlc

on a lengthy trip and needed laundry service and this was not available

laundry was located next to room in the hall

standard rooms are small and down quite run down and busy with laundry carts/rubbish piles corridors

comfy room , early check in excellent asian restaurant bonus.

fact that i was quoted 50 to have an early check in to a room that was already available, nobody was making

were a little tired and in need of attention there was no air con in the room there were no laundry bags so

the staff could not be more friendly, the rooms are nice, i didn t use the gym but the facilities look good

prefer room service and also the bed was not very comfortable

great for kids with the gym and pool downstairs

wifi was poor in the room, and the smell of cannabis from the next room.

breakfast

if i'd known how great the gym was i would have brought my workout clothes

didn't use the gym or restaurant/bar so can't comment

the late check out (1200) (+)for the marathon it was a 5 min walk from the finish the hotel had loads on and

breakfast was brilliant and the gym was excellent

comfy bed and very handy location, amazing breakfast!

it is a set breakfast consisting of orange juice - which was actually a kids capri sun juice, a bread roll with

the late check out that cost of 10 per hour the restaurant food could be better

conditioning was also a bonus and meant i could get the room exactly how i wanted it :) also the room service

we booked 3 rooms for 3 families with kids

laundry. smell of detergent in the clothes.

laundry

spa was great

had room service lovely forgot to add my drink they brought it over

wifi is not free

cheap option for washing and drying laundry

laundry facilities

self service laundry available on weekdays

clean with self-serve laundry to purchase on site

there are also responsible priced laundry facilities

the laundry was plentiful and very clean

probably food in the bar area was a little pricey but very nice though.

there's room service (although i haven't used it yet), the location is ideal with sainsburys and tesco just

building and interiors, i got an early check in and upgraded, the room was super clean and comfortable just what

being guaranteed to have a room ready for an early check in

had the worst wake up call, located next to staff entrance'(staff room or laundry perhaps) and office on the

being woken at 445am by laundry vehicle clattering roll pallets right outside out bedroom

laundry service done during our 3 night stay (the cleaning staff were super friendly but over

our room was near the back where all the laundry trucks are and they were being rolled around and moved very

there apparently was no clean laundry in the whole hotel so we had to switch rooms

room we stayed in was above the laundry room so was very noisy

central location,cleanliness, comfortable bed and clean laundry.

no ironing facilities or laundry

i also liked the option of not having housekeeping for 2 nights of our stay to save on laundry and cleaning

no laundry service, very expensive 3rd party service that replaces it.

fantastic free laundry in the basement (buy wash tablets at reception) and tumble driers

laundry, big room, free coffee in the lobby, a kettle in the room, large shower cabin, very

i like that there was a laundry room on site for guests too

room, lovely breakfast, laundry facilities, really clean, staff knew the local area & were helpful/friendly,

free laundry and big room

dirty laundry outside room on arrival - it was 6pm

only minor issue was the room was missing a few items - laundry bag, bottle opener etc so i had to ring reception

can hear is large banging all night, then the aircon unit was banging like mad, outside is the laundry room,

laundry outside room on arrival - it was 6pm

a very bad neck the next day, the room was very disappointing and the hotel had piles of dirty laundry in the

have met with the morning manger hannah and explained her the situation which she said it s the laundry firm

really amazing and equipped with the most modern features one would expect if traveling for work: wifi, great

thr was very specious and the gym is excellent and the spa was great.

hotel but unfortunately the room service food was terrible

able to request an early check in

dropped my laundry within 5 min at 1:30 am because i called to check for the eta, and it was actually ready

the cleaner managed to throw my swimshorts out with laundry and i am still yet to receive them

wanted to charge me 200 as they claimed my kids dirtied the room with their play dough

only thing i can think is maybe needs a little more info on the pool and gym which is complimentary for guests

for my girlfriends birthday even though i said it was a special occasion and the spa was like a kids play area

separate kitchen and sitting space

muffins they were cuisine de france taking out wrappers and displayed on trays delivered up to room service

room service would have been good also so we could get food and drinks after the bar/restaurant was

wifi, no help with wifi, the room was too small, especially shower

bottom floor in our apartment had a small living room with high ceilings, a big window, a small kitchen and a

no laundry bag, no fridge in the room

has a small gym and room was comfortable

the gym was perfect, free wieghts , a cable machine and cardio equipment

gym was small but had everything you needed

small gym with limited facilities; room service was poor (even though i left a note on the door requesting

no daily room service

comfotable, close to most things in machester,clean,noise free,staff are most welcoming,has wifi also a nice

service was great, room was clean, resturant food was exceptional both breakfast and dinner, free wifi staff

free wifi and the staff very friendly and free on site parking

finished the shower gel, you have to ask from them because they will not provide during the daily room service

comfortable beds, good size room, easy to check in and out. really helpful re early check in.

clearly an extra pound or two spent on the linen, and a good laundry service in use

night stay, 1st night we were disturbed by the drunk public and bottle banks, plus the laundry collected 6

laundry, weak wifi, noisy, and with some drunken and drugged people, some even vomit at the

dirty laundry carts constantly in hall by lifts

the breakfast from room service was excellent and the team was excellent

laundry trolley was in the middle of the corridor for the 3-days stay; room was never cleaned;

room was next to a laundry/store room

given upper floor room where all the laundry is processed - constant noise and chatter outside my door from

back only one pillow supplied and of substandard quality the bathroom pod was unclean there was a laundry crate

com for early check in, but system didn’t have this information leading to an extra 10 minutes checking

you would need for a longer stay especially if you didnt want to eat out all time or do laundry

a full kitchenette and laundry in the apartment

room was on the ground floor near reception and the laundry room, it was really really noisy

the site had laundry which was a big bonus, and it was free

being able to do laundry in the room made a huge difference

no laundry facility

paying extra for the gym

gym

t connect to hotel wifi

lovely breakfast overall 10/10

the room was at the side of the building where the laundry and deliveries are received, making it very noisy

asked for a laundry service that was not done and that really affected our holiday plan the classic room

the laundry service was also good and value for money to get done

suite was so beautiful, staff were friendly and attentive, even going beyond to ensure i had my laundry returned

very noisy laundry delivery and collection lorry underneath my window at 06

they didn t have basic services like umbrellas, laundry bags, etc.

recommend to family and friends bathroom stunning bed was super comfortable very clean allowed early check in

wifi didn't reach my room, could connect in hallway and reception etc

early check in was a big bonus. staff very helpful.

big room, clean, lovely breakfast, friendly staff - amazing hotel!

lastly,some of the pillows had the damp smell of undried laundry

i think it maybe got mixed up with the laundry

we didn t eat here but the food on the menu in the room looked delicious, they even offer room service and

as a bonus you can order pizzas after 22:30 just in case you are hungry and they provide free room service

staff was very nice especially the bar staff who carried my drinks upto my room as i was struggling for no extra

food in the brasserie was delicious and the added bonus is that you can still order food for room service after

was nothing we didn t like about the hotel, only to remember for future reference the rooftop bar doesn t

the stay, the shower looked amazing haha honestly, the only negative in all seriousness, was the wifi (whilst

i thank the lady behind the counter on new year s day- who helped us give an early check in once was a room

free room upgrade was very kids and room was lovely

we came after spending a week at the lake district so had 2 bags of laundry

i left some dirty clothes for laundry but they did not take them without given me a reason although l followed

spa treatments were lovely but relaxation room was very basic in comparison to everything

bar manager spoke to us each evening and enquired about our

there is no swimming pool and the gym is small.

three containers purposefully broken (to avoid people stealing them) no slippers in the room no laundry bag for

i really have to mention something i would say i noticed there was no laundry bags in the room

only one towel so went to reception to ask for a second only to be told there was an issue with laundry facilities

t leave laundry trolleys in the corridors all day because wheelchairs and pushchairs etc need to pass and

friendly staff, comfortable beds we stayed in for a while and enjoyed hand made cocktails, great bar staff also

it smelled like dogs and it says they have laundry service on booking

wifi connection, good price, the friendly staff, good location that changes from the touristic

didn't work, due to somebody stealing the cable from the tv, plus wifi was down in room, but did get offered a

great wifi

be ready for kids screaming all night until 4

no room service after 10pm

i wish there was a menu in the room for room service and how to get breakfast in the mornings

due to coronavirus we didn t have acces to pool and gym, but for future you can write more visible and easy

the extras such as the infinity pool, and use of the gym were excellent

amazing infinity pool and excellent gym

however, if you ever do in-house laundry, please check the price first

bath room requires additional accessories no glass, in the wardrobe no slipper no laundry bag

no wifi on 15th floor

the room service meal was also lovely

no adjoining rooms for kids

organic products and no single use plastics are a bonus as are the large rooms, kitchen and laundry facilities

great facilities, well designed hotel. big plus was having a laundry in the room

great plus being able to do my laundry and dry it in the room itself

the detergent for the laundry has a very strong scent

i travelled with my parents, wife and kids and asked for adjacent rooms in advance and it was fulfilled

location of the room (212) was noisy during the night - not sure if we were above the laundry or kitchen but a

said she would speak to the manager and when we eventually got to the room it was a lot of rose petals, not

service from the bar staff was second to none

staff very friendly and helpful and wifi works well

a wonderful stay , room service food was perfect , just a great night , we will stay there again