the water in the pool was turbid and was not heated, except for a small section on the end, which for obvious

the wifi was very laggy in our room and other parts of the hotel

wifi in all the rooms

they forced you to buy from ther overpriced bar at the pool

the gym was small but comfortable

horrible music in the pool

didn't have enough beer in stock at the pool bar, at the pool bar, no beer

didn't have enough beer in stock at the pool bar, at the pool bar, no beer

also parking was limited at night so we had to park off

pool

the breakfast is also really good and all the services they offer (laundry, ironing, etc) are very useful

reception staff were pretty indifferent and trying to get laundry done would have cost more than replacing the

was amazing the pool is gorgeous the food from restaurant delicious it is like staying at a museum it is

'my kids really enjoyed the pool area, it s very big, and has all levels for non-swimmer, 1

'my kids really enjoyed the pool area, it s very big, and has all levels for non-swimmer, 1

you need to work remotely then the wifi internet connection may become an issue for you

great swimning pool and restaurants

the spa was amazing

historic, unique and relaxing. spa on premises. lovely pool and grounds. staff very attentive.

poor wifi and cell phone service

i forgot ask the wifi password and in my arrival doesn t give me.

free parking on the

the pool and amenities are nice and comfortable, as advertised

good value for your money, nice pool

the spa has great services and their massages are truly repairing

there could be more social activies for both adults and kids.

ordered room service for breakfast, it came after 1

the wifi didn't work in the bedrooms. the staff was polite but not so helpful

also angel at the villa pool

hotel with a park, great pools for kids and adults, and iguanas by the pond

the pool was very small and there were few lounge chairs

hotel with a park, great pools for kids and adults, and iguanas by the pond

very good value for money, great pool and friendly staff

the pool has dirty dishes, bottles and food trash around 12 pm on sunday , unacceptable

location was very good. swimming pool, gardens and views were very nice

grounds were fantastic, so clean & well maintained with swimming pool

no phone in the room means no room service unless you jump through hoops and use your own cell phone to call

quite a distance and up many stairs, or steep ramps just to get to the lobby, for things like wifi password,

i liked the pool, restaurant and service. the garden and facilities around the pool very nice.

pool where swimming classes are not held daily felt like heated water, very relaxing

parking: space very small and hotel can t guarantee parking for all the rooms 2

wifi service, there is not specially in the rooms

didn't like the other hotel guests drinking and having a blast in the pool and parking lot well into the night

didn't like the other hotel guests drinking and having a blast in the pool and parking lot well into the night

the pool is not nice, the rooms smell weird

they offered us the spa to change as they did not have the room ready

since they don't offer an iron in the room we had to send over some clothes to the laundry service and it took

gym and pool are good

awesome pool and jacuzzi

facilities are great, food is good (a little bit pricey) but the spa is excellent

the restaurant offers ok food but nothing memorable and we had to wait forever for room service

wait time, food quality, room service food for the kids was barely edible

the room was very nice!! room service saved the stay!!!

the gym was nice

the spa and salon are very old, and so are the rooms

i loved the room, the pool, the staff.

low variety of breakfast dishes

clean. end. good breakfast

room, confortable bed, excellent bathrooms, noise insulated rooms, good breakfast, a/c works flawlessly, good

good price, if you don t wanna go out for dinner (food is nothing extraordinary but ok), nice parking and very

air conditioning in room did not feel cold, gym equipment is basic and did not function properly

pool is not been cleaned

the swimming pool is simply amazing and the water temperature was perfect

the pool was nice and warm (but not too warm)

happening, staff was focused on bigger ticket guests, even though my friend and i purchased 5 spa treatments

if i was getting picky, a few tiles were coming off the pool and there seemed to be an excessive use of pesticides

the room was excellent as was the breakfast

and very quiet surroundings, easy parking, good size rooms, helpful and pleasant staff and best breakfast in

omlettes and breakfast tems were excellent

the swimming pool is very cold

nice place with outlaid garden, pool, bar and restaurant

they can organise local laundry service

parking was tight on leaving early in the morning.

the beds are super comfy and the pool is awesome

the room was to dark and the emergency exit to the pool was blocked with a desk...

i was surprised that we didn't get the breakfast included as any other stay with holiday inn

bar by the pool had staff problems, i requested a beer like 4 times and during my 3 hours at the pool i never

second pool on the upper level was a little dirty and neglected compared to the other pool

this is charming but requires youthful fitness

the pool was murky and not clean

place, breakfast, hospitality.

the complimentary breakfast included coffee, juice, fruit, bread, and a choice between chilaquiles, eggs, or

the water in the swimming pool was perfect

wifi signal was weak

the pool and gardens outside are maintained extremely well

garden and pool

the music is too loud, both in the restaurant and at the swimming pool

they didn t have spa facilities

the gardens surrounding the facility was great, the pool was great

the common areas (pool, parkong lot, gardens, entrace) were well mantained and beautiful.

beautiful property with garden and pool

nice pool, very clean, very nice

good wifi

the wifi was perfect and we did work from the hotel so this was important to us

pool to sit around, decent wifi, clean and about a 4 block walk to the zocolo so it easy to walk around and see

don't get me wrong, i love kids but it was the only place in the whole

to the garden, the room was so clean, the bed was comfortable, tastefully decorated, there was a pool but we

time of the bar was a bit to early and no mini-bar

spacious rooms, gorgeous property, good food at the restaurant, heated pool

the swimming pools were ideal for the kids and they meet lots of other kids

the wifi, staff & location were good.

close to historic center with good wifi

wifi was bad

a beautiful place, with a lovely reception area, bar and restaurant but the rooms are dark, the bathroom

nice bar - no bartender

wifi didn't reach my room

breakfast included was fantastic and the wait staff was attentive and friendly

breakfast tasted salty both times

free valet parking

the pool was dirty and covered with a tarp

nice garden, pool, free breakfast

housekeeping did our room service but they didn t changed our towels so we had to put them outside to get

amazing swimming pool and privacy

he found us a driver, and he communicated with a local spa to book us appointments

sad was couldn't have stayed longer to enjoy the lush grounds and pool

gorgeous little gem with friendly service, beautiful rooms and pool

breakfast is unbelievably generous and delicious

the breakfast it's amazing

my favorite thing was having breakfast on our balcony

delicious dining al fresco - free breakfast

i will definitely return, but book a room overlooking the pool area

wifi was bad - beds are hard and not confortable - walls are very thin, you can hear the staff

note: the room service is not room charged, you have to pay cash only, to the waiter that brings up the food

parking in the master suite, king size bed & calm

little one was sad that the pool was too cold for swimming

pool does not get much sunlight, not much management can do about it but maybe have a heated pool