the pool ., the garden., everything outside the room

i liked the pool, restaurant and service. the garden and facilities around the pool very nice.

this place ticked all the boxes above, the bigger swimming pool was warm, and clean

no phone in the room means no room service unless you jump through hoops and use your own cell phone to call

grounds were fantastic, so clean & well maintained with swimming pool

parking: space very small and hotel can t guarantee parking for all the rooms 2

wifi service, there is not specially in the rooms

didn't like the other hotel guests drinking and having a blast in the pool and parking lot well into the night

didn't like the other hotel guests drinking and having a blast in the pool and parking lot well into the night

location was very good. swimming pool, gardens and views were very nice

the pool has dirty dishes, bottles and food trash around 12 pm on sunday , unacceptable

there wasn t bar service at the pool

hotel with a park, great pools for kids and adults, and iguanas by the pond

hotel with a park, great pools for kids and adults, and iguanas by the pond

there wasn t bar service at the pool

ordered room service for breakfast, it came after 1

property was beautiful! staff was friendly. pool was great. 10/10

caps, even pieces of broken glass) - the property isn't really pe friendly, there are just some pet-friendly

just swimming pool and spa

there could be more social activies for both adults and kids.

since they don't offer an iron in the room we had to send over some clothes to the laundry service and it took

wifi signal is very poor, food is very good but little bit pricey

they are remodeling the hotel and working any the 20% this means no pool, no spa, nothing

spa is amazing

awesome pool and jacuzzi

the pool and the gardens.

pool: the pool area was fantastic large, clean, and surrounded by comfy loungers and umbrellas

was great, the gardens, the pool, the room, all restaurants

it's a very peaceful location with a lovely climate, a good gym, and a large pool

there was a moment when i was rushed and accidentally over paid for room service without realizing it

the pool is not nice, the rooms smell weird

bathrooms, noise insulated rooms, good breakfast, a/c works flawlessly, good wi-fi and free parking

first because they were fixing the air conditioning and second because the wifi wasn't strong in our room

breakfast was excellent, room was very accomodating, staff was friendly, parking was convenient.

the swimming pool is very clean the surrounding very nice and nitty

kids in the pool swimming with diapers and clothes. dirty pool.

they offered us the spa to change as they did not have the room ready

great for families with kids due to pool

wonderful pool, quiet room, and good wifi

had breakfast included and the options were all excellent

a liquor bar service by the pool could be great in the evening hours

great for families with kids due to pool

the hotel is so beautiful, the parking easy and pleasant and the room was very spacious

the jacuzzi was not working next to the beautiful swimming pool but that was a very minor issue.

if i was getting picky, a few tiles were coming off the pool and there seemed to be an excessive use of pesticides

pool is not been cleaned

happening, staff was focused on bigger ticket guests, even though my friend and i purchased 5 spa treatments

the grounds are gorgeous and the main pool was super peaceful and relaxing

the pool, the weekend buffete, the hotel was not noisy and me and my family could relax!

it wasn't clear of the breakfast was included in my fare

good temperature of the pool

bar by the pool had staff problems, i requested a beer like 4 times and during my 3 hours at the pool i never

beautiful grounds, beautiful rooms. after a bad start, the staff became helpful. nice breakfast.

the pool was murky and not clean

place, breakfast, hospitality.

the complimentary breakfast included coffee, juice, fruit, bread, and a choice between chilaquiles, eggs, or

the water in the swimming pool was perfect

free parking on the

i forgot ask the wifi password and in my arrival doesn t give me.

good value for your money, nice pool

the pool and amenities are nice and comfortable, as advertised

all around/atmosphere & ambience including a pool set in a large garden

hotel, pool (temperature controlled) and greenery, great rooms, great service

oh, the property is pet friendly with some resident tame cats plus cute well behaved dogs with guests

they didn t have spa facilities

wifi signal was weak

pool to sit around, decent wifi, clean and about a 4 block walk to the zocolo so it easy to walk around and see

good wifi

the wifi was perfect and we did work from the hotel so this was important to us

the wifi, staff & location were good.

close to historic center with good wifi

the gardens surrounding the facility was great, the pool was great

the common areas (pool, parkong lot, gardens, entrace) were well mantained and beautiful.

beautiful property with garden and pool

nice pool, very clean, very nice

i think variety in the bar could be better

no kids menu for lunch and dinner

free wifi, however, it doesn t work 100% of the time.

the swimming pools were ideal for the kids and they meet lots of other kids

they have a lot of activities for kids and also activities like yoga, zumba, etc

nice bar - no bartender

wifi didn't reach my room

wifi was bad

a beautiful place, with a lovely reception area, bar and restaurant but the rooms are dark, the bathroom

breakfast tasted salty both times

breakfast was wonderful and the restaurant area flowery and beautiful

free valet parking

the bar makes the best cappuccino (and they bring it to the room)

breakfast and the breakfast environment is really good

beautiful pool and room

heard the people outside who was coming to their rooms, or in the mornings the fountain in the pool, or the

housekeeping did our room service but they didn t changed our towels so we had to put them outside to get

pool was very nice and the water was at a nice temperature, it's great it's just a 10 rooms space,

only think i didn't like is that they serve breakfast just outisde your room, facing the pool

my favorite thing was having breakfast on our balcony

comfortable bed and delightful pool

wifi quality is really bad in the room, i had to be in some online meetings and had to use my phone

the breakfast it's amazing

pool is lovely, rooms are huge, balconies are gorgeous

parking under the room was nice

the breakfast is classic mexican food. the pool is good ,the room is pretty good.

wifi is working badly, only 2 sockets for the hole room

nice little hotel with pool and a garden.

the wifi is poor in some rooms & the reception staff wasn't helpful.

pool is really cold, it was supposed to be warm because of the heater, but i think it didnt work

the garden and pool area were very nice.

of all the wifi network did no t work at all

if you don't like to walk (up or down hills) and we were unsure how breakfast worked (+)breakfast was ok. (+)no

had multiple laugage and our room was all the way in the back of the swimming pool, not only we had to walk with

room was big, clean, and comfortable, and the pool is really awesome

space to stow luggage and clothes etc in the room - there are an outdoor small play area for kids, nothing fancy

the service was friendly and helpful and the room service was great

español was not so good, everyone did so much to make me and my partner feel accomodated and the breakfast was

room was big. location was ok parking was easy

just a word of caution rather than a downside is the parking, which could be rather difficult to enter if you

wifi connection was not very good around the hotel

the next room had no wifi

price vs benefit, the pool

wifisignal did not reach the room which is effectively the same as no wifi

pool was a bit dirty and not suitable for use

clean, comfortable,good location, friendly staff., secure parking.

tv worked as did wifi

can hear your neighbor through the walls, the view doesn't have nothing special, the pool, parking lot and the

very basic room no breakfast surrounding view from window.... rundown parking lot

the highlight of my stay was the swimming pool which was delighfully warm

pool and gardens

are not comfortable and service on restaurant and pool are terrible, waiters take forever to ask for your order

and pool are terrible, waiters take forever to ask for your order and they don t have room service, you have

nice atmosphere and pool area. great whirlpool within the room.

service and spa was great as i remember it

also, the pool was not heated so we couldn't really use it

parking

the gardens are fantastic. nice spa services. food was great

provide information in the room about wifi and how to get room service.

also the laundry was

the hotel offered self service laundry which was a very nice surprise for us.

parking

staff, extremely clean, strong wifi, good breakfast, on-site parking, clean

it was a little pricey for a quick overnight stay ~ but we needed the secure parking

everything. staff great. pool good. decent restaurant manager at restaurant was exceptional

i was working remote and had to go to the pool area for a signal

beds were very comfortable, the restaurant attached to the hotel was delicious, and the pool area was great

only thing we weren t happy with was the wifi service, for the first two days we didn t have a internet

the wifi was good, but some days it would disconnect and you'd have to re-enter the

pool, watter dispensers in the lobby, cookies, tea and coffee in the morning and in the evening

was quite slow, the hotel was full of young families with screaming babies and spoiled kids, the gym was quite

in restaurants, room service, pool area, and valet parking are high for what you get

room service was really bad

clean great waiters in the bar and restaurant.

the grounds and pool are very nice

building has charm, the rooms are spacious, not too far from pools and garden restaurant

a property for whole family, one pool is great for toddlers witha a minimum depth and tempeted

parking spaces are difficult to access.

the staff didn't go to the pool to ask if we needed anything, we had to go look for them.

breakfast was menu only, so not great for business people in a hurry

tropical grounds and pool-like being in a romantic hacienda --great restaurant&bar- staff very

everyone that goes must get spa treatment at maikiki spa

the staff was incredibly nice, the place is spotless, the food at the restaurant and pool are delicious

don't go to the spa that's a real rip off and not worth the money

charge a ridiculous price for bottled water in the restaurant and lost my laundry for 2 days

very nice property, comfortable and spacious rooms, big pool and nice food.

wifi signal was amazing at the room's desk and free

wifi signal seemed weak in the bathroom and would sometimes get disconnected

nice pool with warm

the swimming pool is fantastic

the guy at the pool is excellent and very friendly

the garden and the pool are very nice