was able to get some work done because the music from the birds and view of the lush grounds and pool made me

i wanted an authentic mexican breakfast and i feel the hotel offered it

bar closed very early

don't go to the spa that's a real rip off and not worth the money

everyone that goes must get spa treatment at maikiki spa

pool and garden are in good shape

nice atmosphere and pool area. great whirlpool within the room.

pool and gardens

the pool is not very clean, facilities very old and poorly kept, very pricy for what it offers.

and pool are terrible, waiters take forever to ask for your order and they don t have room service, you have

the only thing - the pool didn t look too promising, we never got in.

good room service

balcony overlooking the pool.good aircon.

there was free parking and a really good breakfast included

wifi is working badly, only 2 sockets for the hole room

heard the people outside who was coming to their rooms, or in the mornings the fountain in the pool, or the

the pool is warm, and well located so it has shade and sunlight

gorgeous little gem with friendly service, beautiful rooms and pool

beautiful pool and room

sad was couldn't have stayed longer to enjoy the lush grounds and pool

clean, comfortable,good location, friendly staff., secure parking.

there is free parking and the room had air conditioning and a tv, but that's about it

wifi only worked outside of the room(s).

the pool was nice after a day spent walking

can hear your neighbor through the walls, the view doesn't have nothing special, the pool, parking lot and the

as it is a not very large hotel, bedding is comfortable, there are many choices for the buffet breakfast and

breakfast good; located where i needed.

we were close to the kitchen and you could hear the kitchen starting to make breakfast at 6am

included breakfast was good

room was big, clean, and comfortable, and the pool is really awesome

also, the bar wasn't open at convenient hours, such as the end of a touring afternoon, when a margarita or

s a really charming hotel with a wonderful pool, rooms are spacious and it s like a tropical paradise

the pool was clean

just a word of caution rather than a downside is the parking, which could be rather difficult to enter if you

price vs benefit, the pool

delicious dining al fresco - free breakfast

the included breakfast was served (not buffet) with multiple choices - and was delicious

moreover, the communication between the differnt parts of the hotel (reception - spa - restaurant) could be

my favorite thing was having breakfast on our balcony

but it was a lovely place to dine or have breakfast

to the garden, the room was so clean, the bed was comfortable, tastefully decorated, there was a pool but we

gym machines not only are very old but also needs some maintenance

no kids menu for lunch and dinner

hotel was fabulous, especially the gardens and secluded pool areas

i think variety in the bar could be better

pool and garden

provide information in the room about wifi and how to get room service.

parking

the location of the balcony made it a little noisy when other guests were in the bar area

beautifull pool and spa. excellent food in the restaurant.

beds were very comfortable, the restaurant attached to the hotel was delicious, and the pool area was great

i was working remote and had to go to the pool area for a signal

the food is excellent. great food. the pool area is very comfortable

view from our room which felt like we were in the dungeon was the parking lot and rubble from construction

location, super friendly and helpful staff parking and valet were super quick and convenient

the wifi, staff & location were good.

close to historic center with good wifi

pool was a bir run down, with little space to sit

nice garden, pool, free breakfast

i was able to get hot water from the bar downstairs

breakfast included was fantastic and the wait staff was attentive and friendly

reliable wifi at all

parking spaces are difficult to access.

the staff didn't go to the pool to ask if we needed anything, we had to go look for them.

a property for whole family, one pool is great for toddlers witha a minimum depth and tempeted

enough sun beds or space for those and allowing people to eat/drink next or in the swimming pool

location, warm pool, great food

pool to sit around, decent wifi, clean and about a 4 block walk to the zocolo so it easy to walk around and see

good wifi

the wifi was perfect and we did work from the hotel so this was important to us

nice bar - no bartender

wifi didn't reach my room

wifi was bad

a beautiful place, with a lovely reception area, bar and restaurant but the rooms are dark, the bathroom

beautiful property with garden and pool

the common areas (pool, parkong lot, gardens, entrace) were well mantained and beautiful.

nice pool, very clean, very nice

the gardens surrounding the facility was great, the pool was great

the pool is small in order the number of romos

the pool was small but lovely and the rooms were very clean

we could not make phone calls out, the lobby had to handle this for us, the parking lot was not in the hotel

room needs an additional lock because child could open the door anytime and jump in the pool

pool is really cold, it was supposed to be warm because of the heater, but i think it didnt work

charge a ridiculous price for bottled water in the restaurant and lost my laundry for 2 days

parking was not covered in the back and was not well lit

the rooms were a bit old, the bathroom had a bad odor and the pool was very cold.

lovely pool

pool room clean.

the food, the room the wifi

place, breakfast, hospitality.

the wifi coverage was very good on all levels

this is charming but requires youthful fitness

the complimentary breakfast included coffee, juice, fruit, bread, and a choice between chilaquiles, eggs, or

) it is also a pet friendly hotel and a better pet friendly option in the area

the room was to dark and the emergency exit to the pool was blocked with a desk...

our room was clean and we loved that there was 24/7 room service available

i was surprised that we didn't get the breakfast included as any other stay with holiday inn

pool and brunch on sundays

all around/atmosphere & ambience including a pool set in a large garden

hotel, pool (temperature controlled) and greenery, great rooms, great service

oh, the property is pet friendly with some resident tame cats plus cute well behaved dogs with guests

the music is too loud, both in the restaurant and at the swimming pool

garden and pool

in restaurants, room service, pool area, and valet parking are high for what you get

staff, room, wifi were all great

clean great waiters in the bar and restaurant.

restaurant was quite slow, the hotel was full of young families with screaming babies and spoiled kids, the gym

was quite slow, the hotel was full of young families with screaming babies and spoiled kids, the gym was quite

the hotel offered self service laundry which was a very nice surprise for us.

also the laundry was

the pool area was nice & private.

private & secure parking with a night guard and the location of the hotel

the location,the breakfast included and the right price for all i was looking for.

the swimming pool is fantastic

the guy at the pool is excellent and very friendly

the garden and the pool are very nice

excellent breakfast options

nice place with outlaid garden, pool, bar and restaurant

room need some updating. wifi didnt work in the room.

nice swimming pool

the hotel is in a nice and quiet spot (10 min drive from downtown) and the wifi was decent (intermittent once

the hotel's parking is fairly small, but they do a good job of fitting everyone's car in, although you do have

laundry service is very fast

i was put next to the laundry room so it was prettty noise and hard to rest during the day.

the staff was really nice - the garten with the pool is very comfortable - eat was also nice and

outside is large enough to be comfortable if not too many people - and easy parking in front (although not

the pool area was very nice to chill out at on a hot sunny day and the jacuzzi was great for the chilly

the swimming pool is very clean the surrounding very nice and nitty

with great view and silky soft cotton begging on comfortable bed, spacious bathroom, beautiful pool and good

clean room, free parking and nice swimming pool.

great breakfast buffet

asked for towels for the swimming pool and when they were wet and cold they gave me new ones

the pool can be improved.

the pool was clean and the chocolate strawberries and wine were exceptional

is no space enough for parking cars when the hotel is full

the pool area. warm and kindly staff. the bathroom is so nice.

so private; we enjoyed the pool and private yard in the afternoon

if i was getting picky, a few tiles were coming off the pool and there seemed to be an excessive use of pesticides

happening, staff was focused on bigger ticket guests, even though my friend and i purchased 5 spa treatments

the hotel is so beautiful, the parking easy and pleasant and the room was very spacious

pool is not been cleaned

the jacuzzi was not working next to the beautiful swimming pool but that was a very minor issue.

better food for kids and adults breakfast and pool menu

pool , restaurant and the rooms are very comfortable.

spa is ok, massages are good

expensive and fruit is not as fresh as other places in morelos also it was hard to get answer in room service

the pool was great

the sheets had holes. the heater didn't work and the water in the pool was really cold.

we couldn't get in the pool (it was freezing); the elevator wasn't working

location. free parking. big bathroom.

the swimming pool is nice

the gym had many equipments that didn t work and were dirty

gym, privacy, noise, maintenance, value-cost.

the pool is spacious, providing ample seating for guests to unwind comfortably

the gym had good quality equipment, cleaning cloth and cleaning solution was not available as some

recreation room and gym would greatly benefit from improved lighting

pool, bar service at the pool was amazing and room service

the first portion of my stay with my family with little kids (swimming pool, tennis courts, mini golf, futsal)

wait time, food quality, room service food for the kids was barely edible

gym is well equipped and has a beautiful view

food in the room service is really bad, also they charge me for a room to get ready for my wedding cos the

garden and pool are nice. althought it was busy with family and kids

there is a jacuzzi only inside the spa that is not from camino real sumiya and you have to pay for it

lots of things to do with children like ping pong, air hockey, basketball court, garden areas, pool, etc

the old carpet, change the mattress , change the pillows, change the lights systems, put wifi into

the pool and the gardens

pool

nice pool and the bed was comfy

since they don't offer an iron in the room we had to send over some clothes to the laundry service and it took

they are remodeling the hotel and working any the 20% this means no pool, no spa, nothing

facilities are great, food is good (a little bit pricey) but the spa is excellent

the spa offers good massages and they offer yoga classes and ceremonies

swimming pool, cleanless

parking was safe, walled inner yard

friendly staff but double charged me! parking situation was good very well lit

as i called the front desk they brought the like in 2 min, same when me & my kids got out the pool (which was

the pool was very dirty and bathroom taps were not working too. the lobby is unkept too

they offered us the spa to change as they did not have the room ready

the pool is not nice, the rooms smell weird

didn't like the other hotel guests drinking and having a blast in the pool and parking lot well into the night

wifi service, there is not specially in the rooms

parking: space very small and hotel can t guarantee parking for all the rooms 2

didn't like the other hotel guests drinking and having a blast in the pool and parking lot well into the night

grounds were fantastic, so clean & well maintained with swimming pool

this place ticked all the boxes above, the bigger swimming pool was warm, and clean

no phone in the room means no room service unless you jump through hoops and use your own cell phone to call

quite a distance and up many stairs, or steep ramps just to get to the lobby, for things like wifi password,

the pool ., the garden., everything outside the room

others mention the wifi is not great but the signal is not amazing anywhere in town was a nice excuse to detox

great pool

it has a restaurant, a pool, a small gym, bar and one shared living room

the room we got was in front of reception and next to the door out, our view was the parking lot :( we didn't

it has a restaurant, a pool, a small gym, bar and one shared living room