the bed comfy, clean rooms nice pool beautiful gardens.

the pool had a good temperature and overall my experience was enjoyable

hotel with a park, great pools for kids and adults, and iguanas by the pond

there wasn t bar service at the pool

there wasn t bar service at the pool

grounds were fantastic, so clean & well maintained with swimming pool

quite a distance and up many stairs, or steep ramps just to get to the lobby, for things like wifi password,

the pool ., the garden., everything outside the room

pool where swimming classes are not held daily felt like heated water, very relaxing

this place ticked all the boxes above, the bigger swimming pool was warm, and clean

location was very good. swimming pool, gardens and views were very nice

didn't like the other hotel guests drinking and having a blast in the pool and parking lot well into the night

didn't like the other hotel guests drinking and having a blast in the pool and parking lot well into the night

parking: space very small and hotel can t guarantee parking for all the rooms 2

wifi service, there is not specially in the rooms

ordered room service for breakfast, it came after 1

property was beautiful! staff was friendly. pool was great. 10/10

caps, even pieces of broken glass) - the property isn't really pe friendly, there are just some pet-friendly

just swimming pool and spa

there could be more social activies for both adults and kids.

the pool is not nice, the rooms smell weird

free parking on the

good value for your money, nice pool

the pool and amenities are nice and comfortable, as advertised

i forgot ask the wifi password and in my arrival doesn t give me.

since they don't offer an iron in the room we had to send over some clothes to the laundry service and it took

facilities are great, food is good (a little bit pricey) but the spa is excellent

the restaurant offers ok food but nothing memorable and we had to wait forever for room service

beautiful swimming pool and jacuzzi

great breakfast. room was great, as well. and enjoyed the grounds and pool.

they offered us the spa to change as they did not have the room ready

wait time, food quality, room service food for the kids was barely edible

wait time, food quality, room service food for the kids was barely edible

is a really beautiful place and had a really nice stay thanks to patricia from room service

- there are very few activities available for adults and kids, and most of them are paid

spa services below average, very cold while performing massage, poor service and massage person not

the pool was nice and warm (but not too warm)

only negative was the jacuzzi pools- there were two, but the one was not working on some days and they weren't

happening, staff was focused on bigger ticket guests, even though my friend and i purchased 5 spa treatments

wifi is not working in the rooms

the jacuzzi was not working next to the beautiful swimming pool but that was a very minor issue.

good price, if you don t wanna go out for dinner (food is nothing extraordinary but ok), nice parking and very

great breakfast buffet

low variety of breakfast dishes

to swim and stay all day in hotel garden/pool, rooms comfortable and nice, staff very friendly, breakfast

the gym (there are no weights)

our room was clean and we loved that there was 24/7 room service available

) it is also a pet friendly hotel and a better pet friendly option in the area

i was surprised that we didn't get the breakfast included as any other stay with holiday inn

bar by the pool had staff problems, i requested a beer like 4 times and during my 3 hours at the

breakfast

and very quiet surroundings, easy parking, good size rooms, helpful and pleasant staff and best breakfast in

a nice garden with view to the pool

there is a big garden with swimming pool and chairs etc

room need some updating. wifi didnt work in the room.

nice place with outlaid garden, pool, bar and restaurant

this is charming but requires youthful fitness

the pool was murky and not clean

the wifi coverage was very good on all levels

beautiful grounds, beautiful rooms. after a bad start, the staff became helpful. nice breakfast.

the stairs to our room were muddy and very dirty, and so was the area around the pool (the pool water was also

the gardens surrounding the facility was great, the pool was great

the common areas (pool, parkong lot, gardens, entrace) were well mantained and beautiful.

beautiful property with garden and pool

nice pool, very clean, very nice

no kids menu for lunch and dinner

wifi is very poor, hardly exceeding 1 mbps

the temperature in the pool, the food is excellent, amazing garden

pleaseeeee respect humans who chose not to have kids

mexico is full of hotels with this type of concept - colonial style rooms, some gardens, pools, restaurant etc

garden and pool

pet friendly, we had our cat with us

they didn t have spa facilities

we arrived and went straight to the pool area for an awesome cocktail

wifi signal was weak

the pools were crowded with young kids mostly screeching with delight as they played in the pool

included breakfast was good

our rooms (811 and 815) did not get wifi reception at all

- there are an outdoor small play area for kids, nothing fancy but decent - there was not much breakfast menu

have 2 swimming pools to choose and the waiters from the bar come often to ask if you want drinks

the pool and gardens are beautiful

he found us a driver, and he communicated with a local spa to book us appointments

rooms, the breakfast, the staff, the owner, the pool, the views it was an amazing trip and getaway

pool was very nice and the water was at a nice temperature, it's great it's just a 10 rooms space,

beautiful pool and room

pool to sit around, decent wifi, clean and about a 4 block walk to the zocolo so it easy to walk around and see

good wifi

the wifi was perfect and we did work from the hotel so this was important to us

the wifi, staff & location were good.

close to historic center with good wifi

wifi was bad - beds are hard and not confortable - walls are very thin, you can hear the staff

wifi was unreliable

parking under the room was nice

the wifi is poor in some rooms & the reception staff wasn't helpful.

no hot water for the shower. water in swimming pool was also cold.

moreover, the communication between the differnt parts of the hotel (reception - spa - restaurant) could be

nice quiet swimming pool area for guests

the breakfast it's amazing

we had a little balcony overlooking the pool

i m being super meticulous, the pool needs some more cleaning/supervision, you could see a few dead insects

in every way: location, value, nice breakfast and can not say enough about the friendly, helpful staff

the pool was dirty and covered with a tarp

the included breakfast is excellent

breakfast included was fantastic and the wait staff was attentive and friendly

nice garden, pool, free breakfast

a beautiful place, with a lovely reception area, bar and restaurant but the rooms are dark, the bathroom

wifi didn't reach my room

nice bar - no bartender

wifi was bad

the garden and pool area were very nice.

had multiple laugage and our room was all the way in the back of the swimming pool, not only we had to walk with

if you don't like to walk (up or down hills) and we were unsure how breakfast worked (+)breakfast was ok. (+)no

great service and room service from the restaurant

of all the wifi network did no t work at all

the hotel offered self service laundry which was a very nice surprise for us.

also the laundry was

it is convenient with good breakfast and good price

staff, extremely clean, strong wifi, good breakfast, on-site parking, clean

was delicious the breakfast

room service was really bad

pool and spaces

access could be better around the pool area with better planning for guests with scooters or wheelchairs, the

nice pool very clean

buffet was nice (but you have to pay extra for it), there are 2 pools, one is pet friendly (they could have been

and pool are terrible, waiters take forever to ask for your order and they don t have room service, you have

are not comfortable and service on restaurant and pool are terrible, waiters take forever to ask for your order

pool and gardens

the pool is not very clean, facilities very old and poorly kept, very pricy for what it offers.

nice atmosphere and pool area. great whirlpool within the room.

like i was explaining... we only can sleep there ......no pool no restaurant ...no bar ...

wifisignal did not reach the room which is effectively the same as no wifi

just a word of caution rather than a downside is the parking, which could be rather difficult to enter if you

the wifi service is an opportunity area.

i only wish the pool was heated.

the pool seems to be the main attraction of the hotel and the kids loved it

rooms, strong water flow in the shower, beautiful pool, lots of great service

the heated swimming pools were good

location, very nice pool, good restaurant

the pool was well heated

pool was a bit dirty and not suitable for use

clean, comfortable,good location, friendly staff., secure parking.

location, it has a restaurant, private parking

can hear your neighbor through the walls, the view doesn't have nothing special, the pool, parking lot and the

parking was very convenient

wifi was not always very stable

beds were very comfortable, the restaurant attached to the hotel was delicious, and the pool area was great

the wifi was good, but some days it would disconnect and you'd have to re-enter the

i was working remote and had to go to the pool area for a signal

view from our room which felt like we were in the dungeon was the parking lot and rubble from construction

gardens, pool & spa were beautiful

also, the pool was not heated so we couldn't really use it

kids enjoyed a lot the swimming pool

the spa is a bit small but was good enough for our group of 3 (nobody else was present at the time)

we had planned to go out after lunch but changed our plans and just lounged by the pool reading

breakfast was menu only, so not great for business people in a hurry

tropical grounds and pool-like being in a romantic hacienda --great restaurant&bar- staff very

everyone that goes must get spa treatment at maikiki spa

the staff was incredibly nice, the place is spotless, the food at the restaurant and pool are delicious

don't go to the spa that's a real rip off and not worth the money

charge a ridiculous price for bottled water in the restaurant and lost my laundry for 2 days

very nice property, comfortable and spacious rooms, big pool and nice food.

wifi signal was amazing at the room's desk and free

wifi signal seemed weak in the bathroom and would sometimes get disconnected

nice pool with warm