beautiful property. loved the rooms, pool, restaurant, grounds

food all delicious! horse riding was fun and spa services great!

the spa was amazing

it would have been great if there was wifi in all rooms.

historic, unique and relaxing. spa on premises. lovely pool and grounds. staff very attentive.

the pool was good and have a great view to the lake

i like the bathroom and the pool.

the gym was small but comfortable

wifi didn't work

staff is nice, location is great, pool area is nice.

also parking was limited at night so we had to park off

only one bar was open!

service was excellent, all staff were very friendly. the spa is the hidden gem here.

there was a tv show shooting while we were there, definitely no place for kids

didn't have enough beer in stock at the pool bar, at the pool bar, no beer

reception staff were pretty indifferent and trying to get laundry done would have cost more than replacing the

the breakfast is also really good and all the services they offer (laundry, ironing, etc) are very useful

giant swimmingpool perfect both for swimmers and for little kids

not enough towels at pool

the building, swiming pool

i forgot ask the wifi password and in my arrival doesn t give me.

free parking on the

the pool and amenities are nice and comfortable, as advertised

good value for your money, nice pool

the spa has great services and their massages are truly repairing

there could be more social activies for both adults and kids.

ordered room service for breakfast, it came after 1

the wifi didn't work in the bedrooms. the staff was polite but not so helpful

also angel at the villa pool

the view and the opportunity to use the pool of hotel montetaxco

pool was not working

breakfast was good but not amazing like other mexican breakfasts we had along the adventure at

staff's courtesy, the incredible pool, the view, and the very pleasant room; also the recommendations they gave

the restaurant and bar closed at 8pm

everything!!! pool - jacuzzi / restaurant/ rooms / service / spa /

we had dinner and breakfast at the restaurant

amazing balcony for dining above the pool and lovely taxco

the wifi signal is useless

limited time for room service.

i don't like my chocolate in room service, was with some grass

the spa area doesn t exist there is only one chair where u can have a massage , there is no massage

hotel, wonderful balcony, giant and gorgeous pool, historical mural completed by an artist is part of the property

-the water of the pool was ice cold

the hot tub beside the pool never got hot

wifi is horrible

food on property, signs displaying hours of operation were misleading and inaccurate as only the bar was open,

having the pool

was wifi but the password i was giving didn't work so i couldn't connect to router

no extra towels for pool

the ratio value for money / facilities is really good, i like a lot the stairs and the pool.

the time to use the swimming pool until to 22:00 hrs.

really enjoyed breakfast and conversation with the hotel owner.

breakfast is also simple, but with very tasty and different flavors, home-made bread

breakfast was basic but nice, bed was pretty comfortable, hotel is quirky but nice

nice spa tub in bedroom

we initially thought to eat breakfast in town, but glad that did not go

room with a great view and balcony :) spotless clean with hot water and perfect shower pressure laundry service

wifi in my room wasn't great - i wasn't able to connect to video calls and internet was very slow

weak wifi and tv signal. rooms are a little bit cramped.

terrible wifi, bad water pressure, bad hot water, very hard bed, needs refurbishing

the hotel is beautiful, great pool and friendly staff

just be prepared for the wifi situation if you don't have a good data plan on your phone

bar and restaurant on-site

great breakfast at the restaurant

didn't offer free breakfast

it was a plus to have a pool and it was at the heart of the city with lots to do around

location, huge comfortable bed, very nice interior, very safe, friendly staff that helped us with laundry service

the poolside bar had great drinks and really friendly staff

comfortable beds, clean rooms, kids friendly, nice staff and sanitize area!

comfortable beds, clean rooms, kids friendly, nice staff and sanitize area!

wifi was an issue - quite a weak signal from time to time.

the valet parking was a plus

location, cleanliness, staff, parking

parking on premises available

the room had all the amenities i needed, coffee pot, fridge, safe box, room

excellent wifi

location was very good. swimming pool, gardens and views were very nice

1) there schould be a safe place for car parking 2) availability of a fridge, because we are travelling for

bathroom cesspool clogged up, water flooded broom while showering

hotel is great and continues to be adding more value to price as they construct a swimming pool and prepare to

there wasn t bar service at the pool

the bed comfy, clean rooms nice pool beautiful gardens.

the pool has dirty dishes, bottles and food trash around 12 pm on sunday , unacceptable

the pool had a good temperature and overall my experience was enjoyable

very good value for money, great pool and friendly staff

the pool ., the garden., everything outside the room

quite a distance and up many stairs, or steep ramps just to get to the lobby, for things like wifi password,

this place ticked all the boxes above, the bigger swimming pool was warm, and clean

pool where swimming classes are not held daily felt like heated water, very relaxing

no phone in the room means no room service unless you jump through hoops and use your own cell phone to call

didn't like the other hotel guests drinking and having a blast in the pool and parking lot well into the night

wifi service, there is not specially in the rooms

parking: space very small and hotel can t guarantee parking for all the rooms 2

didn't like the other hotel guests drinking and having a blast in the pool and parking lot well into the night

no pool and the restaurant need to have service.

breakfast is very simple. i prefere a bit more meaty....

the fitness room and pool area were great

breakfast was excellent, room was very accomodating, staff was friendly, parking was convenient.

first because they were fixing the air conditioning and second because the wifi wasn't strong in our room

it has a parking lot

silky soft cotton begging on comfortable bed, spacious bathroom, beautiful pool and good buffet breakfast

since they don't offer an iron in the room we had to send over some clothes to the laundry service and it took

wifi signal is very poor, food is very good but little bit pricey

gym and pool are good

facilities are great, food is good (a little bit pricey) but the spa is excellent

awesome pool and jacuzzi

food was delicious, and there were a lot of breakfast options included

breakfast is amazing, the hotel rooms are good size, grounds always clean

the onsite restaurant and bar was amazing with amazing food and of course an amazing staff

and very quiet surroundings, easy parking, good size rooms, helpful and pleasant staff and best breakfast in

nice swimming pool

the pool is not nice, the rooms smell weird