wifi and netflix not working, we were given access to a mobile wifi which was extremely unreliable

breakfast was good, but selection was a bit minimal

thank you for that and the breakfast was exceptional so and all round excellent experience

at breakfast the young lad who took our order couldn't do enough for us

breakfast was excellent

front office staff, unhelpful, made up prices for my laundry to suit themselves,guessing went into their pockets

good room service

breakfast was delicious and layout very cosy

and comfortable breakfast was exceptional nothing was too much trouble as you could even have room service which

also, room service was excellent as was the quality and cost of the food

particular praise to laundry service - super soft towels

was very comfy and clean, staff were wonderful, very friendly and helpful, plenty of off street parking, building

could not connect to the wifi, not a big issue though

early and ate on route , warm room clean and very comfy bed , maybe have biscuits and water for kids as they

narrow access to parking area.

especially the guy who showed us to the gym at 10pm and then came back with a bottle of water for us without

across a part of the desk, crumbs etc under the glass and there was nowhere to sit if you wanted room service

the stay and breakfast was top class i will definitely stay here again

we asked if we could have room service for breakfast, which the accommodated, they helped me carry presents

the hotel is beautifully decorated and in a lovely location, with plenty of parking

and laundry room next to my room dryer

quiet despite being on a main road. excellent breakfast. attentive staff. easy free parking.

the wifi was disappointingly slow

r 1215) and when we arrived before then there was a really lovely young girl on

clean comfortable surprisingly nice little bar staff superb handy location di sandro s

wouldn't flush big crack in the sink woken up at 6 am by the laundry truck fobbed off by

beds and pillows, good space in the bedroom, quiet and clean, swimming pool facility and gym

the vr bar was excellent, a big space and well equipped with lots of games for kids and big kids

helpful friendly staff. gym & pool excellent. food pricey but very nice.

outside terrace, pets accepted, room was clean and nice

up by drunk people outside window around am then getting woken up from around 7am onwards of kids running up

staff in the bar and restaurant were excellent the lunch we had was excellent and value for money very quick

meal wasn't great- had room service and it was luke warm and a bit slimy!

drinks at bar was a little pricey, and the wood work could do with tidying up etc: stair rail, doors and

perfect. clean rooms. ample parking. friendly staff. beautiful location

not pleasant view:( glass recycling lorry saturday morning, laundry lorry monday morning, banging doors and a

do not use wifi everything about my stay was excellent i have been coming to the golf house for several years

glad of late check

not at the golf house

wifi very comfortable and friendly, attentive

wifi in our 3rd floor room was very 'hit and miss'

breakfast, clean room, prompt maintenance staffs are friendly and too good location is ideal and at

professional and courteous staff, the rooms very nicely decorated and clean and tidy, the free breakfast was

connect to the wifi - which wasn't ideal as i needed to work on my laptop

we found the staff spot on and the hotel had a lovely cosy feel, breakfast was really good

laundry on floor in corridors this should be put directly into skips not on carpets high infection

the health center and pool and the breakfast was fantastic and so was the early check in and late check out

excellent services all inclusive and especially the pool and spa and finally free kids dinner.

the health center and pool and the breakfast was fantastic and so was the early check in and late check out

breakfast buffet has an amazing choice and is super quality as are evening meals

room is next to the laundry -the room vibrated when the washing machines where running -through the

excellent bar staff

the breakfast was good and plenty of it

wifi not great and digital tv kept breaking up

our breakfast the next morning was excellent too, with first class service and the best breakfast we

dirty laundry was also strewn over the corridors during the morning whilst housekeeping were attending to

as advertised was sumptous, room was comfortable and our pet was made very welcome

pet friendly rooms

we could not locate the hotel and a staff member came to meet us and guided us into a waiting parking space,

wifi did not appear to have password protection so did not use it (but don't trust me on this, i'm

i had a late check in and the young lady behind the bar was very helpful and very friendly

location for town centre with parking friendly staff and good choice of beers and food

a 10 minute walk from the venue, plenty of car parking space, lovely and quiet

location with parking and very quiet

and he works 24/7 to maintain his impeccably clean bar

i returned to bar to be told by landlord to follow him, we went to the laundry room where the lady who was

location plenty of parking stayed before this time was very disappointed, after reading the latest reviews

we would have liked to just sit and relax but sadly the bar was closed for the night so we had to go back out

parking available

friendly staff, comfortable bed and plenty of parking space around the back

laundry and bathroom was clean.

stairs were cluttered with laundry bags, probably breaking health and safety

wifi worked with no issues

the wifi was rather weak

bar and restaurant were unfortunately shut due to the tier 3 restrictions

was stunning outside and inside was just as lovely, excellent room service, it was quiet, the restaurant was

and our pet dog were made very welcome

breakfast was good, lot of options

wifi was a bit spotty, and the heated towel rack in the bathroom was so hot that i burned myself on

excellent wifi and very comfy bed.

laundry left lying around in breakfast area

a bargain price with a clean room and a goid breakfast

breakfast was ok but the noise of lifting food lids, the large serving spoons,serving yourself then

the seating in the bar area. tables. fresh tomatoes. (personally i am a plum peeled person)

great location, very quiet room and excellent wifi.

dry cleaning is available at standard rates, but no other laundry facility (apart from a trouser press)

patchy wifi

free wifi easy to connect to and worked well

bed was very comfortable. room service was prompt and the food was of a good quality.

the bed was hot and the wifi didn't work

the grounds were extensive and well maintained and there was plenty of convenient parking

the room service was excellent and the service personal very helpful

parking was easy to find even though there was a large wedding in progress, when we arrived

staff weren t helpful to send out for food or room service as everyone was still

asked for room service and was refused

small niggle but the wifi was a little slow

the narrow lane access is blocked in one direction by street parking

e how to open remote windows, wifi password, breakfast times, also the complimentary biscuits should have been

the late night bar for guests was a bonus

good conversation in bar with local, breakfast delicious, best eggs benedict i have ever had

i have pet allergies and assume there are pets somewhere as i had a little trouble breathing

room was great, the bar, terrace & garden were lovely & there was lots of parking

very charming, freshly decorated, great hot water, wifi, staff v helpful and charming, gorgeous food, amazing

there is plenty of parking space

easy parking

from lugging our heavy suitcase up and down the stairs, to getting us a few bits of laundry done - and returned

could hear other guests in the next room. i was next to the laundry so woken in the morning.

parking on the road

parking was a little right especially the disabled spot to get out of but there was plenty which is

wifi was poor

i arrived to heaps of laundry piled up next to my room, though it was moved

lovely hotel with parking facilities.

parking for car was good and room very clean

used the swimming pool and gym

have liked tranquil music playing in the pool/sauna area

5 hrs to check in as no laundry available

and also to the two guys on the bar - i think one was called john-paul

don't be fooled into thinking that because they offer room service at hilton level prices and promote themselves

dexter the bar and restaurant manager was another member of staff that went over and beyond for us, he was

no back up provisions for food due covid whereas other hotels provide room

there are lots of car parking spaces out the back of the hotel

on site parking

parking was not good, we stayed when there was a wedding happening, the car park was full, so after

the area it was located in was basically a trading estate with no good walks for our pet dog.

wifi internet was very poor, constantly having to re-enter the password, and no security

out window was laundry cart staff loud in corridor early morning no personal touch at check

also irritating that they noisly wheel the big laundry carts across the carpark by the bedroom windows for a

noisy think we were next to a laundry or boiler room!

also lots of kids running around reception area, it looks like you are housing a lot of immigrants, this is

constant noise outside and kids all over hotel but really annoyed at being charged twice and staff have not

+ free parking

tv was abit too small for the size of the room and couldn't really see it or get it to work with wifi

the kitchen is a bonus as you can prepare a meal there

value, use of shared kitchen, spot on if you don't mind sharing a bathroom, 25 mins taxi to gig at john smiths

it says free wifi. but i was unable get onto it all 4 nights.

can t wait to visit when the spa opens next year

linen (towels and bedding) smelt slightly vinegary - is this something they are doing at the laundry now

the staff at reception, restaurant,and bar were all helpful and smiling.

room service but repeatedly called and got no answer

friendly staff. great meal and a lovely atmosphere. comfy room and lovely breakfast.

the wifi worked really well so i could work and watch something on my netflix account without

best place i have found in the area. staff are lovely. price is honest. parking is great.

didn t like that you are charged 4 per night for parking on the premises

loved the bar and restaurant and the very glitzy foyer.

breakfast was a joke, a few small boxes of cereal for kids to choose from

room bins are small for families with kids on nappies the ones u have fill up quickly - 5 nappy bags and no more

laundry outside my window

stiff beds unclear laundry policy lack of food delivery and/or catering services

there wasn t much access to air window was restricted also being above the laundry room i m presuming as

great stay nice clean free parking staff friendly and inviting

th wifi had'nt worked for a few days.

reception advised they had problems with their laundry supplies and couldn't provide a second towel

i felt very sorry for the cleaning staff lugging their laundry bags up and down - the highest floor is 120

wifi speed was good and staff was very helpful

rooms were clean, and breakfast was lovely

dirty bowls being left in the corridor, thin walls, kids screaming up the corridors

laundry service or machines for self laundry

the bar stayed open very late for us which is always good when u have kids with you

breakfast was ideal, especially for the price of the room and to be included in the price,

not to like really with the exception of the scrambled eggs at breakfast which are truly awful

only thing i didn't like is that the bar isn't open till the early hours of the morning

laundry piled outside of doors difficult to get in.

case', and on reaching ground floor couldn't get into hotelnwith my guest card, as it was the laundry area

laundry on floor outside elevator throughout stay.

lack of residents bar, drink choice in bar and room service.

had room service a couple of times

lovely hotel, modern rooms, lovely little play area outside for kids and great views.

tiny bit noisy with kitchen extractor fan and people talking outside, but went quiet later.

great location and excellent parking.

excellent breakfast, plenty of safe parking and lovely grounds

room was very noisy as it was close to a children's play area and the kitchen extractor fan

laundry service available with an iron and board in the room

room service charge was too high

hot chocolate served at the bar was the worst i had ever tasted in my life

nothing really, perhaps the wifi is a bit slow.

ev charging

was very accommodating and facilitated an early check in so that we could change in time for a wedding, at a

regarding the largest collection of gins, wife was over the moon with the recommendations of the bar staff

not much parking for residents

loved the pub and restaurant downstairs also enjoyed the free parking and guests lounge.

i'm from the area and was staying for a girls reunion bedroom was very spacious and clean and the breakfast was

all the laundry was very

the wifi isn't free

quiet great beds late check out

breakfast was crracking too

just add 1 to each room sorted bar should be open later and foood

kitchen had stopped serving when i arrived but the staff offered to make me a sandwich

bar hotel far exceeded any expectation

very neat clean and tidy - good parking friendly staff. excellent breakfast.

the bar was affordable

the wifi was good although i didn't use it much, i was very happy with the facilities available

large amounts of dirty laundry piled up in the stairwells

early check in, clean room, comfy bed plenty of space in room. breakfast good

great wifi and shower

beds were like kids beds low down and every movement made it felt like you was going to tip the bed

at tileyard, easy to find, big room, was able check in early for small fee, nice breakie, decent wifi

signage and parking area needs tidying up otherwise great place

wifi was pretty poor

receptionist tried to resolve by refund of early check in fee

very well appointed room, good wifi, tasty breakfast, powerful shower, what s not to love

wifi could be better.

a blouse cleaned over the weekend and they did it for me in the their machine as there is no laundry service at

room service a bit pricey for quality provided

lovely grounds and plenty of parking

even make eye contact with me when i was asking questions to busy on her phone when i asked for late check out

very comfortable beds and great wifi.

the night porter obligingly found me another room which was in much better condition - but with laundry trolleys

kids 8 years old 6 years old 4 years old had room 8 we have the room 21 upstairs we so worried

perhaps a little more choice on room service menu

kids in the swimming pool pre 9am lack of atmosphere in bar

island location of main part of hotel, good sized room, peaceful outlook over water, plenty of parking