wifi a bit intermittent

friendly staff, breakfast included in very good price, comfy beds and room, great shower and great location

professional and courteous staff, the rooms very nicely decorated and clean and tidy, the free breakfast was

breakfast, clean room, prompt maintenance staffs are friendly and too good location is ideal and at

we also have breakfast included in the room price which is well worth it ,eggs cooked to order and a lovely

laundry on floor in corridors this should be put directly into skips not on carpets high infection

the food is lovely, available until late and the breakfast is fabulous, so much choice in a really welcoming

this break was just what we needed after a stressful christmas and we were relaxed, even with kids

the pool and gym facilities are a bonus and parking is easy

the kids absolutely loved it

room is next to the laundry -the room vibrated when the washing machines where running -through the

and the breakfast was

limited off road parking bathroom a little tired

wifi in rooms great great food but expensive / quantity

our breakfast the next morning was excellent too, with first class service and the best breakfast we

and he works 24/7 to maintain his impeccably clean bar

great location, great for parking, food very good.

the bed was comfortable. clean and lovely and quiet. great bar ! close to the piece hall

cosy little bar and restaurant serving a good range of tasty, homemade food

character, great choice of tv available via now tv, staff super friendly and helpful, plenty of parking available

wouldn't flush big crack in the sink woken up at 6 am by the laundry truck fobbed off by

the beds were uncomfortable,unable to provide extra bedding for kids

very loud uncontrollable kids

literally has everything, gym, swimming pool, bar, sports bar downstairs with a very nice and lovely barman

wifi in my room was very poor. wouldn t have been an issue if i hadn t been needing to work.

laundry left lying around in breakfast area

at night pipes were banging, kitchen was loud and noisy

room service - no clean cups

free wifi which was a bonus, yes i would stay again

enjoyable stay close to town centre nice breakfast

laundry and bathroom was clean.

stairs were cluttered with laundry bags, probably breaking health and safety

bar with a good range of drinks,great location and a very good price for the room considering the

friendly staff, lovely modern bar didn't try food so can't comment on that

wifi was free for guests and quite good speeds

could hear other guests in the next room. i was next to the laundry so woken in the morning.

from lugging our heavy suitcase up and down the stairs, to getting us a few bits of laundry done - and returned

parking was a little right especially the disabled spot to get out of but there was plenty which is

he really took are of us and gave us room quickly as kids were crying and tired

nice room, great little bar and restaurant. staff were so helpful

and laundry room next to my room dryer

had booked an early check in

early check in friendly staff good breakfast

good parking

it has an amazing restaurant attached to it and the bar area and breakfast was perfect

5 hrs to check in as no laundry available

breakfast was lovely and also the room service

thing room service meals very poor for the price

no back up provisions for food due covid whereas other hotels provide room

don't be fooled into thinking that because they offer room service at hilton level prices and promote themselves

dry cleaning is available at standard rates, but no other laundry facility (apart from a trouser press)

room was wonderful and clean, early check in was no problem for them

wifi - slow - other than that, no complaints

great staff, nice room, good wifi

no wifi

the late night bar for guests was a bonus

the narrow lane access is blocked in one direction by street parking

location nestled in a beautiful valley room was beautiful, outside bar area was great

the breakfast was wonderful

bed was big and comfortable, the shower was lovely and powerful and the breakfast was fantastic

beds were comfortable giving us a good nights sleep, i was expecting a continental breakfast but was pleasantly

all was very clean and staff were very helpful. breakfast was first class.

wifi was a bit spotty, and the heated towel rack in the bathroom was so hot that i burned myself on

it was a busy evening in the restaurant & bar following a wedding but the service was, as always, quick and

bar staff friendly and fun

the room was beautiful with great attention to detail, very lovely bar and staff.

a truly very special suit with lounge/kitchen/bedroom and ensuite, everything from the staff to the scented

room decor, free parking, great breakfast and very helpful, friendly staff.

bar staff were excellent ( thanks kai) unfortunately the restaurant was closed the nights we stayed

across a part of the desk, crumbs etc under the glass and there was nowhere to sit if you wanted room service

front office staff, unhelpful, made up prices for my laundry to suit themselves,guessing went into their pockets

hospitable, very informative & made our stay memorable, got an excellent choice of food & even room service

location & parking

great breakfast and bar food was lovely too

good and big rooms, comfortable bed, close to city centre, very good breakfast, very good food by room service

particular praise to laundry service - super soft towels

wifi didn't work well in basement room

also there is no shops near or room service so need to get snacks in

added breakfast on in the morning - theyre flexible with that

to have room service breakfast and was not able to have extra pillows for comfort this something you get as

i arrived to heaps of laundry piled up next to my room, though it was moved

i liked the facilities of the swimming pool, sauna and gym. i used this everyday and loved it.

use of pool and sauna was enjoyable

parking for car was good and room very clean

from reception to bar staff to the lovely ladies who clean the rooms everyone is friendly, professional and no

also irritating that they noisly wheel the big laundry carts across the carpark by the bedroom windows for a

noisy think we were next to a laundry or boiler room!

out window was laundry cart staff loud in corridor early morning no personal touch at check

the gym had good quality equipment and food at the restaurant was amazing

restaurant on site/room service

very nice room, helpful personel, great location and awesome breakfast

have been more helpful beautiful decor fantastic toiletries in the room replenished daily free wifi onsite

the sausages at breakfast were too spicy!

clean room, nice staff, good wifi

fast free wifi

not pleasant view:( glass recycling lorry saturday morning, laundry lorry monday morning, banging doors and a

comfortable bed and good breakfast. helpful staff gave us a ground floor room

and nothing was too much trouble the grounds are stunning and the village is lovely there is parking and plenty

rooms, staff, food, location, facilities, off road parking

food both breakfast , snacks and main evening meal very good quality

poor wifi coverage and connection

disabled car parking.

the bar. parking

very comfortable room and bed, splendid restaurant choice for dinner and breakfast, ample on site parking,

staff were very friendly the food was amazing the service in the restaurant was efficient room service was great

great room service, fantastic bar and food

up by drunk people outside window around am then getting woken up from around 7am onwards of kids running up

the room, staff, food and drink, location, views, cost, ample parking.

had an evening meal and food was 1st class. great staff and lovely location with good parking.

staff in the bar and restaurant were excellent the lunch we had was excellent and value for money very quick

reception advised they had problems with their laundry supplies and couldn't provide a second towel

i felt very sorry for the cleaning staff lugging their laundry bags up and down - the highest floor is 120

reception staff uncomfortable kids bed room picture shown is different while booking no additional blankets no

no kids menus so had to order them takaway

in properly so was unable to use, there was a wedding on and the bar area was full of screaming kids running

laundry service or machines for self laundry

the sofa bed was plenty big enough and the wifi was really quick and easy to connect

wifi was hopeless - constantly dropping out to the point of complete frustration

central location pleasant, polite, efficient and informative reception, bar and restaurant staff clean comfortable

perfect location if travelling with kids

case', and on reaching ground floor couldn't get into hotelnwith my guest card, as it was the laundry area

laundry on floor outside elevator throughout stay.

laundry piled outside of doors difficult to get in.

kids out of control, coach loads full at breakfast

kids running up and down corridor knocking on door although recognise this was not a fault of hotel

chose to stay out of town as we did not want the kids kept up in a noisey town centre hotel

ample parking and welcoming staff

the wifi inside the room have to be improved.

good menu and bar at v reasonable prices

large wedding party with kids and adults running around until midnight banging doors, screaming and shouting

i returned to bar to be told by landlord to follow him, we went to the laundry room where the lady who was

car parking available, good food and entertainment available

early check in and friendly staff.

quiet location and plenty of parking available

cute little place, lovely bar with good selection off drinks and food. room was comfortable.

laundry service available with an iron and board in the room

perfect location and great value for money. spa bath a bonus.

friendly and helpful staff. comfortable rooms. good wifi excellent breakfast

some travellers might note that the evening meals are served in the bar rather than the dining room

nothing really, perhaps the wifi is a bit slow.

wifi in the room wasn't brilliant and very few electrical sockets.

location,pet friendly or if you preferred a side pet free

wifi was good

had no tv remote so couldn t watch tv and the wifi password didn t work

easy parking

a blouse cleaned over the weekend and they did it for me in the their machine as there is no laundry service at

fee fast wifi

hotel is very well run with ample parking and a good bar

size room for the price paid, has lots of parking which was a bonus

room service meal wasn't to expectations

the shower is hot and the kitchen is fully equipped

great for me with free parking and a friendly, non-intrusive atmosphere - no problem as a girl on my own

parking full equipped kitchen with free tea coffee milk

no wifi in rooms only in bar when

the communal kitchen facilities are useful as you can cook your breakfast before you go out

linen (towels and bedding) smelt slightly vinegary - is this something they are doing at the laundry now

room service and food generally very nice

breakfast was fine and kids eat free which os fantastic

they even did free meals for our kids that stayed with us,which helped massively with cost

breakfast is fantastic, my kids loved it too

there wasn t much access to air window was restricted also being above the laundry room i m presuming as

laundry outside my window

stiff beds unclear laundry policy lack of food delivery and/or catering services

nice clean comfortable quiet, they even have a gym

quiet location, excellent parking

dirty laundry was also strewn over the corridors during the morning whilst housekeeping were attending to

we could not locate the hotel and a staff member came to meet us and guided us into a waiting parking space,

couldn't get on to the wifi

is located right in the heart of the town lovely bar and restaurant and a nice outside seating area rooms nice

great location and staff were super pleasant. breakfast was delightful

beautiful location, comfortable room, good food, very pet friendly.

good parking limited options on the evening menu (christmas menu only)

we liked the wall of pet fame

wifi was poor and the decor in the rooms are a little tired.

couldn't get hold of reception for room service saturday night!!

find for us what a beautiful hotel lovely clean room and excellent breakfast we had a warm welcome at reception

accommodating this was a group booking for a memorial which started at 2 they allowed us early check in and all

we had a family room; with a double for us and a sofa bed for the kids

the wifi was insecure so difficult to use for work

refused to give my ill daughter, room service

hotel virtually empty it would have been nice to have had a view other than of the dirty laundry

realise that i reacted with their bedding, but no one could help me with any true answers, what laundry detergent

good except food in bar for kids on christmas eve

great gym facilities. also great wifi

location cleanliness friendly staff great 18 hole golf course

we walked into the city centre with the kids it took about

great breakfast choice my kids loved it. lovely room great stay

excellent wifi.

miscommunication with late check out but wad resolved

breakfast included in the price was a decent start to the day, with lovely coffee

no cooking allowed no microwave no laundry no iron box

no laundry, definitely a problem for people planning for long stay.

laundry service is inconvenient

bed very comfortable and room very clean, room service was great, clean towels etc

woken by kids high on drugs and alcohol at 01.15 and 02.15.

go swimming before checking out but there wasn’t availability which was disappointing for the kids

got a complimentary late check out

comfy bed great room service for breakfast great spa facilities great reception check in and out

restaurant good menu, no outside noise in rooms, kids enjoyed pool.

i did not like the charge for room service, u feel i should tip at my own discretion.

rooms are good and clean but the laundry powder used could be more hypoallergenic and fresher, i hate scented

breakfast was brilliant value for money and so much choice, room service was amazing.

breakfast, able to pay so my kids who live in leeds could join us.

wifi was good and we used the gym which was well equipped

were absolutely lovely and gave us a late check out without us even having to ask

00 for laundry when my bill was 32

there is no laundry service. the air-conditioning was poor.

we could bring our pet and still have a lovely room

kids loved the make ure own waffles x pancakes

very good ud83dudc4d everything fantastic, breakfast very nice ud83dudc4c very friendly costumer service

staff were very helpful in arranging a fast track for our laundry as we only stayed 2 nights

room service meals for kids not accommodating at all with reference to room service payment

they didn t bring my drink when i ordered room service. shame i couldn t stay longer

no free wifi without signing up to the honours

location- room overlooking canal was gorgeous- very spacious clean and so comfortable- early check in was fab-

wifi wasn't good

wifi is fine

parking isn't ideal for motorbikes.

location for our purposes lovely helpful staff very comfortable and quiet great for parking

didn't make use of the bar or breakfast, sadly

the staff must have been using the laundry room which was above our room

it has a laundry, the price, location and the staff are so kind and welcoming, funny as well

quite a lot of noise from bar, other guests & laundry room

staircase was steep & narrow and there was a laundry bag left on the landing which was a hazard

the room was right under the laundry room, at the back, past the

the exorbitant cost of in-house laundry, and a wake-up call asked for 4

is the fact that it has only one small lift and it's used not just for hotel guests, but for the laundry trolleys

bags of laundry also left on landing through or full

i think it was a van collecting laundry etc

the self-service breakfast was a very good standard

early check in,complimentary wine,disabled parking at the front,

also, note that wifi in rooms costs

room was fabulous and the service at reception was outstanding, we had room service for something to eat which

room, gym & accessibility

wifi in the room my son enjoyed, good value for money & great location

i was also very grateful they could do some laundry for me (it was only five pounds charge)

laundry room

it was situated next to laundry room

door to laundry room and drier still going at 11pm

time someone opens it it sounds like they are going into your room its also right next to the laundry rm