large amounts of dirty laundry piled up in the stairwells

walking distance from train station. good wifi

natural yoghurt at breakfast so kids a little disappointed

the breakfast was excellent.

breakfast was of good quality and plentiful

all the laundry was very

should be free wifi

great check in staff, price and location, late check out

lovely staff, super clean rooms, comfy bed, great bar area and amazing value for money

the wifi isn't free

there wasn t much access to air window was restricted also being above the laundry room i m presuming as

stiff beds unclear laundry policy lack of food delivery and/or catering services

laundry outside my window

close to motorway, gym, train stations, shopping mall. cheerful, professional staff.

was close to amenities and had a gym

linen (towels and bedding) smelt slightly vinegary - is this something they are doing at the laundry now

the hot side of the breakfast could have been a litter warmer for our liking.

excellent location. great value for money. friendly staff. fantastic breakfast.

the staff at reception, restaurant,and bar were all helpful and smiling.

lovely bar / dining area and our room was very spacious

the night porter obligingly found me another room which was in much better condition - but with laundry trolleys

absolutely beautiful view and lovely breakfast. kids loved the swimming pool session.

use of the pool etc was amazing and the breakfast options were fantastic

wifi didn t work in the room

view from the room was fantastic - right over the lake towards the trees beyond the golf course

great communal kitchen facilities

parking full equipped kitchen with free tea coffee milk

clean facilites . well decorated and a bar downstairs.

great for me with free parking and a friendly, non-intrusive atmosphere - no problem as a girl on my own

they let us early check in and the place smelt fresh and clean .big kitchen and big bathroom.

lots of parking

paid 20 extra for two hour early check in but found this unreasonable as we couldn t see how the early check

easy parking very relaxed perfect rooms nice and big

location, parking back off the road

internet, wifi and 4g didn't work in part of building

room was over delivery / kitchens / laundry - noisy, noisy, noisy!

no laundry service at the hotel, which is surprising as there are sports facilities featured

were given a room above the laundry & bottle bins

first room we were given had a view of a flat roof, and a large laundry store

the view from the room which looked out over the roof and bins/laundry.

due to the warm weather people had their doors wedged opened and there were bags of rubbish and laundry lying

free parking on site

restaurant ad bar closed 12 midnight we arrived back from concert after midnight

parking was free which was brilliant, money saver and breakfast was free too with our stay which had loads of

only they were dog friendly, this time i was with a friend, but i like to take my pet with me everywhere and

the beds was super comfy and the room smelt of fresh laundry

wifi

if there was a bar for a drink it wasn t visible

friendly host very clean super breakfast comfy bed on site parking

fantastic stay, very close to where we needed to be, lovely breakfast and cozey room.

00 and room next to outside bins and laundry and beer barrels with staff smoking down so had to close windows

clean room, easy check in, nice bar area, evening entertainment was good

efficient wifi, ample parking and its own bar

the wifi is slow and intermittent. sometimes it s ok but cannot be fully relied upon.

the staff were very welcoming, parking was excellent and the wifi was good

soap, no laundry bag, no drinking water which is complementary in most hotels

great location quiet despite being at a services starbucks and pizza express on tap on-site gym

no access to adult services on wifi.

during the last breakfast my daughter found molds in the scrumbeled egg , the kitchen staff apologized and

waitress could be seen eating in kitchen while working

room was noisy due to service vehicles and service traffic such as laundry trollies passing very very close to

bed was comfy and the food in the bar was great

also no mention when you book in regarding wifi and no code given

wifi good - scan qr code on reception for it

bed, spa facilities and swimming pool were great

rooms are good and clean but the laundry powder used could be more hypoallergenic and fresher, i hate scented

were extremely friendly, central location, parking facility, room service was amazing and overall it was a

we also had late check out

having to go to reception to sort out late check out

with 15% off drinks/ room service etc and late check out which was very welcolmed

easy early check in ,very pleasant staff. overall a really good experience.

the sofa bed wasn t comfortable and the wifi wasn t the best.

no room service but totally understand the policy

everything to our liking as the room we had booked wasn't suitable for wheelchair and two kids, so they arranged

great value for money, pet friendly, very clean and great location.

the noise of someone wheeling laundry outside the room early

there was piles of dirty laundry all down the corridors, everything was old and decrepit, the room was dark

shower, gym small but very adequate, wifi fast, bed was broken on my husbands side so he didn t sleep

friendly staff, swimming pool was great for the kids.

staff were excellent from reception, bar and restaurant

we were also woken up everyday at 6am by laundry deliveries being unloaded and loaded

prices for room service menu were a bit pricey

tv couldn't connect to my wifi, or the wifi in the room, the amount of channels on tv was very limited so the

we arrived in the morning and were positively surprised to be offered early check in despite not having booked

late check out which is convenient

wifi had no security

location perfect breakfast had to depart early so didn t have breakfast

excellent wifi and very comfy bed.

peaceful surroundings and plenty of parking

beds were comfortable giving us a good nights sleep, i was expecting a continental breakfast but was pleasantly

the shower, no laundry wash and cooking facilities

it is also not appropriate to advertise yourself as pet friendly and then require guests to walk back and

easy check in & out, good wifi

late check out time was perfect

wifi in rooms but it is a budget hotel so you can't have everything

guest laundry is used by hotel staff to clean their cloth

laundry room, decent gym

there is a restaurant on site and laundry services

reception out us right next to yhe guest laundry and we heard lots of repeated door banging

location, staff, comfortable, f&b, laundry facility

room was dark, next to a service road with laundry deliveries from 4am onwards and dustmen at 5am so i didn't

friendly reception staff. free caramel bar clean and covid precautions well met. room upgraded

they helped me with an early check in and could not be more helpful

they do luggage storage and will give your drink credits for the bar if you choose to be green and not have

no early check in

room was lovely and the room service pizza was gorgeous

breakfast was good

room, gym & accessibility

great facilities, delicious breakfast, very clean and comfortable room and lovely staff

but once inside, lovely hotel, great bar area, lovely rooms, very comfortable and brilliant

breakfast was over complicated

the hotels fault , but food unavailable and bar shut at 10 because of covid

didn't know in advance that i couldn't take my dog into the bar, so would have to rely on room service even

nice, clean and comfy. breakfast was good.good location in leeds city centre.

fantastic location, lovely rooms and a great bar and restaurant too.

staff were very helpful in arranging a fast track for our laundry as we only stayed 2 nights

wide variety of high quality breakfast options

join to wifi was easy

room service meals for kids not accommodating at all with reference to room service payment

even treats for kids breakfast if you travelling with little ones

was that many of the tv channels did not work due to weak signal and we didn t have good wifi signal in the

the wifi did not work in our room which was a negative, however, this was not a major problem.

only negative was the wifi in the room, cut out completely and no normal tv available, you can only log on to

couldn't get onto apartment wifi

wifi

free wifi was not secured so did not use

pool and spa

30pm so didn't have a chance to use facilities and breakfast was too expensive to buy so didn't

food was delicious in the restaurant enjoyed the buffet breakfast bar all the staff were very helpful and friendly

restaurant was full so was advised to use room service, they didn t answer so had to use uber

and the staff, the wall of fame where you could put a picture of your pet up, lovely

a special thank you to all the staff, especially will the bar man

good parking limited options on the evening menu (christmas menu only)

disabled parking was easy to use and had good access to the hotel

being able to walk in the grounds, bar available

rooms, clean, but after one night i have an allergy because of the chemical laundry, so if you are allergic is

choice, freshly made bread & pastries good restaurant with discount for hotel guests quick laundry service, very

as it was white i can only assume they rolled it up with the bedding and sent it to the laundry & now lost

i wasn't aware that the bar and indian restaurant were attached to the hotel, this could have been better

a little dated room clean and tidy bit small for a double only double bed with a view over the kitchen roof

great evening meal and excellent breakfast

very handy ev charger

all i can say is wow the hotel staff were exceptional in there customer hospitality food in the bar was

shower difficult to operate to get hot water correct,wifi dropped out in the morning

everything about this place was amazing and the food was especially nice, the room service was also good and

same type of food for the next six days, it did not sit well with me the room service, including laundry changes

very expensive laundry services

in and filling out forms for evacuation plans we then waited 23 minutes for a lift because laundry staff were

the staff are super helpful, the venue is right by the station, there is a decent gym

late check out time and secure luggage storage all good additions

00 for laundry when my bill was 32

there is no laundry service. the air-conditioning was poor.

also if you have free wifi, putting the details in the room would be an idea

of restaurants food no kids meals over priced tv could be upgraded hardly any channels

the hotel was very clean and the facilities such as the gym and sauna were in a perfect state, so i will

no laundry service.

car parking, no laundry,

beautiful room location excellent didn't have breakfast to expensive

the staff were extremely friendly and nothing was too much trouble even when u order room service at 1am

it was a little bit cool in the bar area

fine (i think maybe new) and an elderly more senior reception member (female) who, without airing laundry, wasn

no restaurant but lovely room service and food

at quebecs many times, one of our favourite places for a little night away without the kids

gorgeous decor, fabulous staff, comfy beds, fantastic late check out as standard on a sunday.

regularly check stock listed on the bar drinks menu is available for purchase

the exorbitant cost of in-house laundry, and a wake-up call asked for 4

is the fact that it has only one small lift and it's used not just for hotel guests, but for the laundry trolleys

i think it was a van collecting laundry etc

bags of laundry also left on landing through or full

room service was good and well priced

stained fitted sheet, it had the ironing folds still on it, but showed stains, meaning that the laundry isn't

to the area before we started are proper holiday and wanted a place to stay, somewhere local, pet friendly and

fantastic staff parking was very good apart from people parking in the disabled parking places also sarah clair

breakfast was excellent!!

breakfast was rxcellant

no laundry in it

when went to room was full of laundry bags ,and dirty laundry on our floor in

wifi seemed not to respond to email or social media, had to repeatedly use mobile data to send

was so lovely, the service was amazing especially room service drinks came so quickly

arranged early check in at 1pm and when i arrived it want ready

gym and pool facilities fab

we used the spa and although there was a queue for the jacuzzi and the swimming pool was a bit on the cold side

problem was the ice machines were all out of order but the bar brought an ice bucket to room instead

breakfast was well stocked, good quality, relaxing, not rushed and the breakfast / bar area is very aesthetically

weather outside workmen in the gym a bit off putting the staff entered our room when my daughter was in the

wifi worked extremely well and the shower was spotless

great breakfast, plenty of choice

your policy is kids menu for kids which was explained when i tried to order

tv, wifi working

it has a gym and dedicated staff for check in

there was also a strange odor - possibly laundry products but it wasn t pleasant or subtle

room service menu was not available 24hrs - some meals were but others not, including the kids menu, which was

we arrived early as at a wedding

the kids were made up

large rooms, modern, clean, central location and good wifi

i arrived to heaps of laundry piled up next to my room, though it was moved

staff very helpful. lovely spa facilities.

used the swimming pool and gym

a good location for us and more than ample parking

used the swimming pool and gym

no cooking allowed no microwave no laundry no iron box

laundry service is inconvenient

no laundry, definitely a problem for people planning for long stay.

friendly staff - good location - bar area serving snacks.

ually 10), it s got a bar and a good breakfast area

parking really spacious room easy check in welcoming staff pet friendly good value for

wifi not good, not air conditioned however not cold on a winter night. no fridge

hotel breakfast was lovely rooms were spot on and the use of the spa next door was an added bonus

the wifi coverage was decent, but the speed was sometimes quite low (probably when more devices were

room service very efficient

giving the kids some easter eggs as treats was a good touch

maybe to have a single bed instead of sofa bed. tv to have kids channels

breakfast was delicious with lots of options

there was no room service.

the room, comfy beds, late check out

lovely spacious room, great breakfast which is available as room service which is very handy with a toddler

room was great, and the evening meal (room service menu, i had liver and bacon, my wife had salmon) was excellent

food, bar choices and rooms

plenty of parking plus the breakfast was good

no gym on site

hotel was absolutely beautiful ud83dude0d my kids loved it the staffs were really friendly beautiful view from

poor room service (issue resolved by assistant manager) and poor waitress service at breakfast

wifi connection and mobile reception were shockingly bad

parking was great

the location to the golf club where we were at a wedding.

no fridge, no aircon,no laundry

the only negative was the bar closed early.

location was excellent for us as we were only 3 minutes away from the bikers bar where we were holding an event

window, double doors in corridors made so much noise when people came through them, choice of room service would

...umm no room service but even that wasnt a biggie

staircase was steep & narrow and there was a laundry bag left on the landing which was a hazard

quite a lot of noise from bar, other guests & laundry room

it has a laundry, the price, location and the staff are so kind and welcoming, funny as well

the room was right under the laundry room, at the back, past the

the staff must have been using the laundry room which was above our room

the bar downstairs was a pleasure too

didn't make use of the bar or breakfast, sadly

we appreciated the free parking

first when i requested a early check in at 10 am ( a 17 hours flight,

staff were lovely. fast wifi. good breakfast. free parking