linen (towels and bedding) smelt slightly vinegary - is this something they are doing at the laundry now

sadly wifi wasn't working, no fault of theirs but wasn't fixed during the stay

early check in

parking on sight helpful

we stayed with our kids and they provided adjoining / interconnecting rooms as requested

there wasn t much access to air window was restricted also being above the laundry room i m presuming as

stiff beds unclear laundry policy lack of food delivery and/or catering services

laundry outside my window

, location for me was great just off the motor way , the room was nice and also clean , the bar was good service

the unknown pet charge of 20

what more could you ask for hot shower kitchen ideal for contractors

the bar stayed open late on the saturday i stayed

the shared kitchen was well stocked and clean as was the bathroom

unable to contact staff to enquire about wifi

great communal kitchen facilities

all the laundry was very

should be free wifi

lovely staff, super clean rooms, comfy bed, great bar area and amazing value for money

good choice and value for breakfast

breakfast was lovely

large amounts of dirty laundry piled up in the stairwells

beds were like kids beds low down and every movement made it felt like you was going to tip the bed

all very nice staff rooms bar food

perfect location. friendly staff . clean rooms and lovely breakfast

good location friendly staff nice small bar area breakfast good

there was a bus stop outside the hotel to go into leeds or wakefield without the hassle of parking

there was free parking and free wifi both were very good

wifi could be better.

free wifi

wifi did not work very well

good breakfast and evening meal served by excellent friendly staff

excellent wifi and very comfy bed.

the evening meal was delicious and well priced, restaurant and bar service was efficient and friendly

room - quiet location - good parking facilities

good safe parking. reception good. staff helpful. food-especially breakfast - very good.

the night porter obligingly found me another room which was in much better condition - but with laundry trolleys

plenty of food helpful staff nothing was to much trouble room was excellent with great view of golf course and

be nice to have back ground music in charlie's bar not much atmosphere

absolutely beautiful view and lovely breakfast. kids loved the swimming pool session.

wifi was not good in my room 2 floors down from reception.

i arrived to heaps of laundry piled up next to my room, though it was moved

liked every thing the room was comfortable i enjoyed using the gym small but functional

from reception to bar staff to the lovely ladies who clean the rooms everyone is friendly, professional and no

it s a shame the pool isn t bigger but it s lovely to have dip

spa is fab and i had a gorgeous full body massage

first room we were given had a view of a flat roof, and a large laundry store

no laundry service at the hotel, which is surprising as there are sports facilities featured

room was over delivery / kitchens / laundry - noisy, noisy, noisy!

the view from the room which looked out over the roof and bins/laundry.

were given a room above the laundry & bottle bins

due to the warm weather people had their doors wedged opened and there were bags of rubbish and laundry lying

space for breakfast not many tables, bit rammed when it's busy.

easy to get to and we got a late check out

could have had a better bar area

hotel bar was tiny but this wasnt an issue as there is a pub about 10 second walk from the hotel

being able to walk in the grounds, bar available

very convenient onsite parking

and the staff, the wall of fame where you could put a picture of your pet up, lovely

was really clean and bed was comfy too, really enjoyed the breakfast and it was lovely and the bar was good too

hotel to be pet friendly

soap, no laundry bag, no drinking water which is complementary in most hotels

room service was suppose to stop at 10, called at 8:30 and was told it had stopped

jane on reception and the bar staff

waitress could be seen eating in kitchen while working

the carpet was visibly dirty, and even after we got room service, no one bothered to hoover it

will get better, hotel can t run properly when you have 2 staff on each night for restaurant, room service

was only the standard terrestrial tv channels but the wifi was great and i had my ipad so i watched

hotel was absolutely beautiful ud83dude0d my kids loved it the staffs were really friendly beautiful view from

hotel - big bed - good size room - lovely views from room - nice quiet location - free parking a big

ample parking and welcoming staff

rooms are good and clean but the laundry powder used could be more hypoallergenic and fresher, i hate scented

breakfast and room service fantastic

comfy bed, fabulous towels free wifi huge tv excellent room

having to go to reception to sort out late check out

went to the bar for a few drinks and the cocktails were amazing

the beds was super comfy and the room smelt of fresh laundry

location, friendly welcome, spotlessly clean room, easy parking, delicious breakfast, would definitely stay

couldn't fault it and have stayed in far more expensive hotels,easy to find and free ample parking

a lovely stay at this hotel, so very friendly and helpful, lovely and clean, breakfast was delicious and plenty

was clean and comfortable , lovely little bar to purchase drinks , very comfortable lounge area with tv louisa

staff were exceptional all from the desk staff, cleaners, breakfast staff and bar were all professional and

the bar and coffee area are so comfortable, especially during a busy twin graduation celebration day

easy early check in ,very pleasant staff. overall a really good experience.

views were lovely, the staff were all pleasent and good with kids, the food was nice too, was able to check in

the bar and cafe are comfortable and convenient

room is next to the laundry -the room vibrated when the washing machines where running -through the

mattress bit old and lumpy no bar for a night cap ? because of wedding

room was far to small to carry a 12 supplement for a pet.

internet wifi was poor and needs looking at especially in the rooms.

bar was very cosy and there was an excellent selection of gins

staff were very helpful in arranging a fast track for our laundry as we only stayed 2 nights

near rail station, lovely breakfast in sky lounge, nice welcome on check in and no problem with early check in

room had a shower not bath i and my kids were disappointed

the central phone line when i rang to book an early check in was an atrocious experience the lady on the phone

wide variety of high quality breakfast options

reception out us right next to yhe guest laundry and we heard lots of repeated door banging

guest laundry is used by hotel staff to clean their cloth

beautiful and modern, we loved the welcome message on the tv personalized to us, there were free laundry facilities

there is a restaurant on site and laundry services

laundry room, decent gym

only complaint and it s a mild one at worst is that in the entryway of the hotel next to the gym there was a

room was fabulous and the service at reception was outstanding, we had room service for something to eat which

but once inside, lovely hotel, great bar area, lovely rooms, very comfortable and brilliant

are very lovely , and very helpful too i asked to have flower petals delivered to the hotel as it was me and my

a tad upset no early check in available as requested several times as it was my husbands 65th birthday surprise

we were also woken up everyday at 6am by laundry deliveries being unloaded and loaded

the room service guy told me mine was his favorite room in the hotel and someone left me chocolates

short walk to the main city center shops and bars

late check out which is convenient

yes i could have called for more but i didn't have time whilst trying to get two kids out the room

room was dark, next to a service road with laundry deliveries from 4am onwards and dustmen at 5am so i didn't

welcome attentive got early check in but had no expectation for this as were prepared to drop bags and go for

room service menu

i asked for prosecco and rose petals which was great

bar staff great and great knowledge of cocktails

were a little hard for my taste shower was excellent overall we had a lovely stay the free wifi was easy to

also really good wifi

its one of the friendliest hotels we have been in the staff was brilliant especially luke in the bar and restaurant

fantastic location, lovely rooms and a great bar and restaurant too.

i didn't hear anyone else in their rooms and i even ordered drinks from the bar via room service and it arrived

00 for laundry when my bill was 32

there is no laundry service. the air-conditioning was poor.

out systems were a bit slow and no room service after 10pm i think room service should be 24/7 i stay up and

also some facilities (youtube etc) were not available because the tv was not connected to the wifi system

kids happy and relaxed

wifi didn't work for one hour but then it was fixed; noise at night but earplugs are provided

i liked everything about this place. friendly staff, clean rooms and wifi was good.

wifi & tv in room

was that many of the tv channels did not work due to weak signal and we didn t have good wifi signal in the

it is perfect for young adults, and is extremely individual

car parking, no laundry,

no laundry service.

the bed was super comfy. the overall room was amazing!! there was room service

the wifi was fast and enabled me to work effectively so although a far more interesting and inviting

the staff were very much on point- very attentive from reception to breakfast staff

in and filling out forms for evacuation plans we then waited 23 minutes for a lift because laundry staff were

same type of food for the next six days, it did not sit well with me the room service, including laundry changes

very expensive laundry services

wifi worked very well

staff are lovely and so are the rooms, we requested high floor and early check in and got both with no issues

as it was white i can only assume they rolled it up with the bedding and sent it to the laundry & now lost

rooms, clean, but after one night i have an allergy because of the chemical laundry, so if you are allergic is

choice, freshly made bread & pastries good restaurant with discount for hotel guests quick laundry service, very

great location. great pool and breakfast was excellent .

friendly staff, fantastic food, full and modern gym equipment (which is truly underrated, it s a fantastic

the shower, no laundry wash and cooking facilities

the staff was amazing so friendly and the kids got there breakfast free

easy to sort bag drop off and collection, good late check out time

the rooms were spotless, the beds comfortable, excellent location, breakfast was plentiful

wifi in rooms but it is a budget hotel so you can't have everything

go swimming before checking out but there wasn t availability which was disappointing for the kids

very nice bar with good food. great location.

go swimming before checking out but there wasn’t availability which was disappointing for the kids

restaurant good menu, no outside noise in rooms, kids enjoyed pool.

an sona was perfect, will 100% come again, i had to become a member for the facilities at the gym

bags of laundry also left on landing through or full

i think it was a van collecting laundry etc

is the fact that it has only one small lift and it's used not just for hotel guests, but for the laundry trolleys

the exorbitant cost of in-house laundry, and a wake-up call asked for 4

room service was really quick and the food was delicious too

fine (i think maybe new) and an elderly more senior reception member (female) who, without airing laundry, wasn

room, excellent bathroom, comfy bed, nice decor, no sound from next door rooms, great room service, high ceilings

at quebecs many times, one of our favourite places for a little night away without the kids

not what is needed for a night away without kids

the room was very spacious and tastefully decorated with an extremely comfortable bed and a minibar

laundry on floor in corridors this should be put directly into skips not on carpets high infection

the kids absolutely loved it

the pool and gym facilities are a bonus and parking is easy

the kids absolutely loved it

everything was spot on just the charge for room service was a bit much

no laundry in it

when went to room was full of laundry bags ,and dirty laundry on our floor in

wifi was a bit flakey at time and the sky channels didn t work in my room but these are just

standard you could get any type of drink as a resident and not have to resort to our room for room service

arrival my booking for an early check in was not on system

no laundry, definitely a problem for people planning for long stay.

no cooking allowed no microwave no laundry no iron box

laundry service is inconvenient

very loud outside noises from kids at 0445, a delivery at 0600, then the cleaners emptied the bar's empty

great selection for breakfast, excellent staff

your stay so much better i asked my partner to marry me and they made is so special with the rose petals and

our kids love it

was promised a late check out but did not happen

throughout, the room was quite spacious and really good value for money, great shower and the breakfast offering

breakfast included in the price was a decent start to the day, with lovely coffee

there was also a strange odor - possibly laundry products but it wasn t pleasant or subtle

love the late check out that s why i always book here !!

location, clean, comfy rooms and excellent breakfast

staff were excellent, the hotel has a great location, the bar / restaurant had a great atmosphere and i was able

about the noise from the two rooms down from me; a family split between two rooms and the kids (teenagers) were

friendly staff, excellent bed/ shower, 24hour bar and lovely breakfast

convenient easy to find. good breakfast

some facilities like the gym were not available due to refurbishment going on.

great parking with ev charger

breakfast was lovely too

5 hrs to check in as no laundry available

and also to the two guys on the bar - i think one was called john-paul

the bar and other sundries could have been slightly cheaper

we ordered room service and excellent service again would certainly

large comfortable bed lots of space in room large desk and mirror room service

breakfast, clean room, prompt maintenance staffs are friendly and too good location is ideal and at

we ordered room service when we got the only to be asked to come down and collect it as they were busy

wifi password didn t work, wasn t in room enough to be a problem

warm and cosy excellent breakfast

professional and courteous staff, the rooms very nicely decorated and clean and tidy, the free breakfast was

front office staff, unhelpful, made up prices for my laundry to suit themselves,guessing went into their pockets

room - comfortable and quiet with a good breakfast

plenty of car parking spaces at the hotel

very nice comftable beds plenty of pillows good wifi nice staff nice bar just all round a good hotel for the

parking, free wi-fi, convenient location to the town centre (walking distance if you want),

lovely, healthy breakfast with a good choice of items on offer

hotel is advertised as having a restaurant and room service

very nice room, helpful personel, great location and awesome breakfast

clean, modern suite, room service was very good, staff at reception were super.

the only thing i can grumble at is that i like room service & this hotel didn t provide it

stained fitted sheet, it had the ironing folds still on it, but showed stains, meaning that the laundry isn't

kids play area during breakfast

kids bed was really uncomfortable

the reception team was really helpful and friendly, the wifi worked,good choice at breakfast and plenty of

kids wasnt happy with the comfort of their bed

room service good quality bed too soft

cold plates for hot breakfast. poor selection of bread.

use of gym/spa next door nice bonus

poor wifi connection thin walls and very noisy neighbours

breakfast was nice, lovely polite staff. nice and clean dinning. lots of choice.

the room was right under the laundry room, at the back, past the

staircase was steep & narrow and there was a laundry bag left on the landing which was a hazard

quite a lot of noise from bar, other guests & laundry room

the staff must have been using the laundry room which was above our room

it has a laundry, the price, location and the staff are so kind and welcoming, funny as well

while small, the bar area was very sociable and great for chatting to others that has been at the cricket

the bar was closed when we arrived back, but that was probably a good thing

clean. value for money. parking. great breakfast and good old fashioned charm and friendliness

free wifi and on-site parking

parking isn't ideal for motorbikes.

particular praise to laundry service - super soft towels

adequate parking to the rear

the bed was very comfortable and the breakfast was great

good parking, clean and friendly!

off street parking was also extremely

could hear other guests in the next room. i was next to the laundry so woken in the morning.

from lugging our heavy suitcase up and down the stairs, to getting us a few bits of laundry done - and returned

the room was lovely, comfortable bed, lovely facilities and plenty of car parking

staff, free wifi

reception, serve food , room service and kitchen staff , she did her very best , can t have been easy

00 and room next to outside bins and laundry and beer barrels with staff smoking down so had to close windows

perfectly cooked, presented and served in the hotel restaurant and also an amazing breakfast

good location, clean and good facilities, bed very comfortable, wifi excellent

the food is excellent, bar is lovely and always lovely to see the two regular gentlemen at the bar very smartly

good dinner and breakfast

charges for parking & swimming pool & gym we were told that these are free if you book direct

gym was open and not over crowded, evening meal was very nice

to pay extra for use of spa and car park ( though we always spend enough in the bar for it to be deducted

lovely staff, large comfortable room, lovely breakfast.

spa was nice and the gym very clean with lots of machines and water area with nice cold towel to cool

the noise of someone wheeling laundry outside the room early

there was piles of dirty laundry all down the corridors, everything was old and decrepit, the room was dark

reasonable price. clean. friendly staff. plenty of car parking.

the swimming pool

just what you need when you have kids

also irritating that they noisly wheel the big laundry carts across the carpark by the bedroom windows for a

out window was laundry cart staff loud in corridor early morning no personal touch at check

noisy think we were next to a laundry or boiler room!

everything from the room to the gym also liked how you could play pool and darts in the bar area

screaming kids next door (not hotels