laundry was clean, big shower, enough car parking spaces, did not have breakfast so no comment.

wifi password didn't was given at the check in.

grout in tiles was sloppy at best, the kitchen area was not clean

ample parking to rear of property

very friendly staff and free parking

nice bar area with good choice of food

it was difficult to park and we couldn't use the hotel bar as there was a private function on.

bed was comfortable the room was clean the bar was very nice and the breakfast was very good and the staff were

wifi was awful. couldn t do any work at all as it kept going off.

great location , lovely staff. clean. restaurant and bar downstairs.

laundry piled up in reception

e were told they were in the laundry) as we arrived quite late we could not get anywhere else so had to suffer

everything, did not feel safe, locked out in the middle of the night, no laundry service, staff barley speak

at reception smoke marihuana was not wifi in the room no towels at rhe rooms as well we have to ask for it

wifi was good and it's close to the centre of the village

parking close to entrance

did say room service was not available due to covid-19 but we took that to mean delivery of food, drinks,

were nice, hotel very attractive, price reasonable, breakfast nice, free wifi, towels & toiletries refreshed

welcome pack or room service

area with plenty of parking

no laundry facilities

no laundry service

staff were lovely. food in the restaurant very good. good, secure car parking

we chose it largely for value and the fact there was ev charging available

friendly staff, clean, comfortable with on-site parking. food is excellent. good wifi

great staff as always, quiet night, woken by laundry delivery but had slept ok until then..

was a very large with many facilities but nowhere to do laundry especially if you are travelling

told my breakfast was added during check in but unfortunately it was added when i went with the kids to eat

we were there to attend a relative s funeral so didn t get a chance to use the health spa but looked great

nice cafe area to remote work with plugs and wifi

there was cleaning products and dirty laundry left in the hall ways

corridor laundry/hoovers etc left in corridors

we briefly used the spa and gym and it was a well equipped space

friendly staff and lovely breakfast

friendly and helpful staff. excellent food in restaurant and food from bar menu

wifi in the room wasn't great and the breakfast wasn't the best

wifi was very quick

lots of choice for food at breakfast

breakfast was lovely cooked

very friendly accommodating staff. lovely atmosphere in bar and restaurant.

music until 1 am every night, out of control chinese kids from a wedding running up and down corridors late at

beautiful hotel and grounds full if character. great room and breakfast

only found the back garden (with a phone through to the bar for drinks to be delivered

breakfast was excellent and location was perfect

we enjoyed a lovely dinner and breakfast

laundry pick up lorry arrived right outside our room at 6

wifi

the room was very clean and had everything we needed re: plug points, free wifi, bathroom stuff, tv etc

changing rooms in the pool area need to be tidied up

excellent breakfast, comfy beds and plenty of free car parking spaces.

they weren't serving food at all that evening - we had travelled nearly 4hrs with two challenging kids in extreme

booking it said pets may be charged

wasn't cleaned whilst we were there room service finished at 9 and wasnt actually to the room bar did not stay

if wifi was available that would have been nice.

we stayed some kids were making a lot of noise in the crowd around 3 am

room was beautiful, and the golf course was stunning

bed was comfy, room was clean and nice and breakfast was nice

, room and facilities, i got a room with patio doors out to the golf course - absolutely delighted

wifi in the room would have been nice

friendly staff, lovely bar food

possibly because it's near the laundry

room myself housekeepers not wearing pep at all bedding towels from various rooms put in one laundry bin instead

est holiday inn i ve stayed in ) and the use of the swimming pool , sauna steam room and gym where a extra

gym and pool

food great, staff lovely, parking good, gym what more do you want!

there was no laundry service at the property which i personally consider as essential (it is possible given

to a fast food restaurant and the bars pretty neat and quiet ,great for a business stay ,for kids the places to

very very good value for money, parking literally outside the door, very friendly staff

staff were brilliant, just a pity parents let there kids run a muck, so wrong an disrespectful

loved our stay, it is located in an amazing area with plenty of shops surrounding the hotel, free parking is a

quality for 4 star laundry & service room outside our bedroom 135 noisy early morning fittings poor no bath

really enjoyed using the pool and gym facilities

spacious room with lovely breakfast and good gym and spa facilities

food arrived about as fast as it took to walk to kitchen and back to table

towels in spa a bit little and not very white

staff were excellent, the room was clean & spacious, the beds were so comfortable too

being aw to take our family pet. room clean and bright.

room service for dinner and meal was excellent

to gluten and dairy and although i didn't realise the time i ordered food very late bur the bar staff and kitchen

fabulous spa area

boards, garden neglected, and the rooms around the back of the building after you pass old large laundry bins

laundry bins all outside the rooms, outside bins over flowing

there was used laundry left in skips and rubbish i would not stay

laundry baskets full of dirty laundry

facilities - no laundry services in-house or tie up

laundry collection bins were located in guest walkways/ view near reception

lovely room, breakfast was good. staff couldn't do enough for you. excellent place to stay

staff from welcome at reception, to bar & waiting staff, to cleaner were polite, friendly & knowledgeable

wifi a bit flaky and some tv channels didnt work

wifi was rubbish

i used the gym, it had a good selection of equipment and was clean and tidy (i was the only one there)

the bed was so comfy and breakfast was delicious

expected room service or restaurant for evening meal. neither were available.

, friendly staff, every member from front desk , bar staff, restaurant staff , decor fantastic, clean , everything

all the staff were welcoming and efficient, the lady behind the bar and the team serving breakfast

i had to go out of lobby because there was no mobile net and wifi didn't work to load the email confirmation

was lovely and quiet with plenty of car parking

the food menu was not so great .no option for kids.

the dining room and some indoor seating areas look over the lakes and parts of the golf course; the outside

and drink from the bar & restaurant was very expensive but staff breakfast room and facilities was very

clothes that arranged by the hotel to laundry did not came back on time resulted we lost the clothes and ruin

bed was so comfortable but what i liked most is for an extra 10 you can get late check out for an extra few

5* breakfast facilities , food & bar were perfect ordered pizza arrived

location great price great room great staff great bar and selection of drinks very clean and

pet price too high

laundry, hotel not clean, no drinking water provided in the room

everything no laundry hard to pay for the accommodation no atmosphere locals telling me not to have any thing

cash bar no card payment / restaurant closed, no food available , no 24h room service for food.

high room price and chargeable room wifi

can add late check out when needed

food is delicious and a wide variety of bar menu

nicely maintained bathroom really good quality bed restaurant food - choice and quality good room service

evenings spent in bar with good food wine and plenty of chat with other guests and staff

is no room service or food during the day, and as it is a good 20 mins to the nearest shop, it would help

i ordered room service at 530pm and it didn

great bar and cog restaurant

the call i received the night before i turned up, to the greeting and early check in and chat with the staff

pet friendly

clean, modern. good facilities - 24hour gym friendly reception staff! suite was lovely!

the smell of fish in the dining area at breakfast ud83dude0a

the staff and the view laundry was clean

floor was dirty, covered in pet hair and stains

room had lots of mould on walls(have young kids 2 with asthma)bathroom window lach was broken couldn't close it

building and good value for money, also i like a hotel with baths as really helps when you have kids that are

please do not go here, especially if you have kids

i would also provide laundry service

no laundry service . menu should be more varied especially the salad options .

there was also the option of room service and the breakfast option looked great

competitive pricing, clean , nice staff and a great breakfast

clean. helpful staff. early check in. location. pretty much everything.

no laundry facilities over the weekend

7 o'clock there was noise outside of our window, they were moving laundry, and it was loud, me and my fiance

very good wifi

spacious. clean, feee parking

room service is great

laundry service is so complicated and takes long time

my room was clearly above some kind of laundry and i had endure noisy washing machines and spinners until about

would have preferred to have laundry bags

from the lift ad also noise from the laundry comes up through the air vent - would switch off the beeping noise

enjoyed the gym, pool & steam room facilities and the lounge area in the foyer is a pleasant place to have a

extra kids bed should be changed to more comfortable

used the spa and pool, what a brilliant way to relax on a very chilly day in january

very friendly staff. really lovely room with a huge bed. delicious breakfast. parking easy.

reception is busy i get that, but there's no excuse for other departments, (eg room service) not answering

the next morning, there simply wasn t time to meet the small window of the morning kids swim slot, considering

only one guest lift apart which was also shared with staff were using the guest lift for laundry etc making

carrying luggage plus kids was not ideal

breakfast was not great, felt very canteen like and other guests were not what we expected, kids running round

big room great for our family and gym facilities good too

organised with a wide selection of food and food from the bar restaurant was also really nice, room service was

corridor was dirty and smelled of wet laundry

we were right by the lift & laundry room

in the room opposite, yes they had 2 rooms, were up at 730 sat morning with screaming shouting kids running up

we had a pet room but the room in general needs a refresh new carpet paint job.

food from room service delicious

advertising it, they don't arrange dry cleaning or laundry anymore which as a business traveler is the reason

flush didn t work and there could have been a couple more facilities such as laundry and computers

no information in rooms regarding hotel services such as laundry/room service etc

perfect an great for kids

great breakfast. good swimming pool / gym.

arrived at 2 for check in and given the key and told it should be ready we went in and all dirty laundry was on

till after 11pm by noise that sounded like a tumble dryer and/or washing machine was in a room/laundry close by

breakfast

wifi wasn t great

everything regarding the room, bar, parking and restaurant was explained very clearly

i took a picture of it which i am refraining from posting as no doubt it came back from the laundry in that

was excellent, the staff were lovely although having asked for a quiet room we were opposite the laundry store

very welcoming staff, gym and sauna very good, food was excellent.

excellent as usual,we are returning customers but only downside was it took an hour for the bar food to be

room service was poor

noise from the laundry area, it sounded like the washing machine it woke me about 3 o/c couldn't get back to

t always the hotels fault) with traffic, creaky staircases, hearing other bedrooms moving around, laundry machines

comfortable rooms. room service very good

early check in as we really needed it

breakfast exceeded expectations

very little. laundry was clean and room nice and warm

free parking

we had a room away from reception and could not get wifi

wifi too slow - gave up trying

called room service intermittently for over an hour however was met by an engaged tone each time

early morning worker banging trays around with laundry outside our window

hot room. noisy moving laundry 5am from outside shipping container. poor breakfast.

issue was the noise from the laundry being collected at 6am, which was not really in the control of the hotel

staff said they had no pillowcases and laundry only delivered once a week , so wouldn't be getting any soon

staff said they had no pillowcases and laundry only delivered once a week , so wouldn't be getting any soon

wifi was very slow

was easy we really enjoyed evening room service

gorgeous as was the breakfast perfect location for stoneleigh park only 7 mins away access to gym and pool etc

we made full use of the gym and pool and there was so much choice for

the complimentary tea & fruit - ideal excellent food options & service comfortable bed, plenty of parking

clean room and friendly staff - great to be able to use the gym as well.

room service

we didn't use the pool/gym, but may well next time

bar loads of parking great access to warwick arts centre - a 10 minute stroll really fast wifi (like really fast

i wanted a place with free parking on site, they had this

laundry and food plates outside room

then around 7 we woke again from laundry truck outside the window making loud noise for ages

room, dirty public areas, dirty laundry upon arrival, ripped duvet, bodily fluids on the wall, when asked about

working ,doors on corridor that if let go banged, courtyard in middle just a dumping ground for laundry to be

the view from our room window was several trolleys of dirty laundry, overflowing for the three days

lady behind the bar was amazing

real ale in the bar was top notch

in history and has been very tastefully updated to provide a friendly, traditional, locals bar with comfortable

the breakfast was amazing, as were the bar snacks we had.

service (including the lovely cooked breakfast from debbie), exceptionally family friendly (my kids even got to

of damp in the corridors me room was really hot a stuffy, and was woken at 6 am every day by the laundry lorry

and dirty laundry bags left outside our room smelt and it was a none smoking room but smelt of

cramped room set above laundry room

also hotel does not have a laundry

bags of laundry left in passage way to reception

in terms of our room, i think we must have been next to the laundry dept

very comfortable, staff excellent, friendly and attentive without being intrusive, plenty of parking

kids are only allowed to the spa during specific times but it doesn’t bother us

also the tv didn t work and the wifi was not stable enough to

loved everything about this hotel other than it was incredibly quiet and the hotel bar was not in fitting with

we thought the eating and bar areas might lack a bit of

easy to find. good parking and friendly staff. property is clean and the rooms good size.

breakfast was very good and the staff, although obviously very busy, had an excellent manner

wifi was extremely bad!

easy to order room service on app

bed, clean, room service daily, pub carvery restaurant was excellent food and value

nice room tea and coffee clean parking free

wifi in room ( furthest away from the reception area) was poor

good value and clean and tidy great parking

the women behind the bar were so lovely and really helped me out

free wifi excellent. bedroom good size and bed comfy

everything was good but the wifi was very difficult and with poor signal

couldn't get the wifi to link to the internet

no bath, no ready access to room service, no prior warning that parking was additional.

the bar was great, lovely staff who couldn t do enough for you,the food was decent and plentiful

parking available

location , bar , food

paid wifi, carpet can be improved

not th room i booked for plus it has 2 door each side of th wall less previously a lot of noises kids crying i

no wifi throughout the hotel

one of the fire doors was propped open with a laundry bag, so the security wasn't very good

to coventry is good even though the hotel is situated on the a45 the road noise in minimul free ev

room overlooking golf course really clean nice comfortable beds and fab pillows plenty to choose from staff

the staff was good with the kids at the restaurant

responsibilities from the leisure department and can t give relevant info as to timings for kids in pools etc

he also photographed it, saying he would inform the laundry, but i am surprised that housekeeping did not notice

yoghurts put in friday night thrown away saturday no heated towel rail yet expect to reduce laundry by not having

there's a rest stop next door with a multitude of food options and a laundry facility

pet friendly which was a big plus point

room clean and spacious. ev charging points in abundance

we were over the laundry and could hear the machines going all night and there were bed sheets drying on the

laundry on the floor outside every room in the morning unhygienic

not sure how they do their laundry but the smell of their towels was a disgrace two peacocks outside the window

perfect location, excellent room, great breakfast.

size rooms, the kids loved the snack basket

example: white van man turns up outside hotel main door at 08:30 to return clean laundry and remove dirty

small grotty changing area, tiny shower around 6 inch gap wiggle room around me, no complementary laundry bags

pool and golf course both lovely

the facilities are superb, including a swimming pool, spa and gym onsite

kids under 16can not stay in the jacuzzi.