if i am staying for more than 2 days, i'll love to do my laundry

the only simple improvement i d love in any/all hotels is adding a coin operated laundry as families often

difficulty getting access to wifi

the ev charger was not working hence we had to go to another place to charge the car which delayed our

rooms are comfy and clean, breakfast was lovely and the staff are amazing.

had an issue with some dirty laundry from previous guest being in the room

pet friendly ,lots of free parking

it's pet friendly

rooms good wifi - the only issue we stayed next to the rear fire exit and your staff stand there having a

on site ev charger is convenient for overnight charging so you'll be ready to go first thing in the morning

the bed and less noise in the morning from laundry lorry and other guests banging door's

of the nights a coach had parked up and we had no parking space, wifi needs improving with range and

bonus breakfast as only expected continental breakfast and got hot also

bathroom tiles to the floor were broken and lose so potential danger to families with small kids( room 318)

clean rooms, sofa bed ok for kids to sleep on. decent breakfast.

alas, when we arrived, there were 2 other cars and a laundry lorry that blocked most of the driveway - not a

excellent hotel, well presented, friendly staff, wifi excellent, food absoulutely stunning.

kids running up and down the corridor most the night , and the fact you only get 4 milks and when

breakfast was superb, so many choices

there's a nice park across the street for kids and adult

very clean. good price. easy to find. available parking on site.

good price! free parking for my truck 16t

building itself was very inviting and impressive, good parking, everything was simple as a customer and flexibility

free parking

large victorian house, with ample on site parking about 1/2 mile from the centre of leicester

there was no laundry on the premises and washing had to be sent out; as there was no listing for 'slacks' on

room backed onto the laundry room which was noisy

cashless and had to pay via card for laundry

not much choice on tv for kids. price in the bar/restaurant

we ordered room service, the food was very delicious and the customer service was excellent

no laundry provided

laundry facilities

the breakfast and bar facilities were also wonderful and the location perfect

we ate in the bar and the food was simply superb

room service for cleaning came round an hour and a half before check out time which i thought was

also, the hotel advertises it offers room service which when i enquired about, was advised they don

hotel bar reasonably priced and welcoming

of dining options, no room service

location, price, friendly staff , homely room , wifi and netflix

the tv didn't connect to the wifi

there was no laundry on site for guest to use.

the bin and laundry area that is overlooked by many rooms could be covered.

location, modern, clean, parking available, gym, good breakfast

parking is an issue and gym needs to be better

location , helpful friendly staff, room service and breakfast available, would definitely stay

faced this experience at previous day of my check out, laundry was not returned on time

as we'd only booked for that one night, with the aim of relaxing and sleeping in away from our kids the whole

clean nice room and beautiful bar area

the phone lines were down so we were unable to call for room service but instead had to go to the desk to order

the room was too warm. the kids complaint!

arrived at 2 for check in and given the key and told it should be ready we went in and all dirty laundry was on

till after 11pm by noise that sounded like a tumble dryer and/or washing machine was in a room/laundry close by

the room was comfortable and spacious, easy parking and friendly staff

breakfast massive and delicious too

there is more than enough parking for the pub users and the hotel side, which is fab

laundry was not clean, it was kept folded on a shelf, it was smelly, the one left in the washroom,

mistakenly took my personal towel from the room but that was ok since i found it from their laundry bag but then

was very soft and unfortunately it was october so all the kids that have just left home and got to uni with a

very good location, clean, gym and good value for money

no kids menu in the restaurant

during housekeeping times the hallway was crammed with dirty laundry, room service trays, hoover sprawled across

would have liked if there was a laundry service.

and i had hoped that their would be laundry service as well and there wasn't

laundry is missing

not sure why you had kids working for you at breakfast time i can only assume they live in the hotel as their

the wifi was perfect and i enjoyed the complimentary kettle and fridge and tea and coffee options

to find how clean the rooms were with a full size fridge, en suite, and big screen tv and free wifi so i got

only problem we found was the wifi had times when it dropped out

wifi is free and also had tv with netflix and stuff

room was comfortable which made the stay extremely pleasant with the added bonus of good and fast wifi

problem was the grass being cut ridiculously early but i appreciate it needs to be done for the golfers

please update your room service phones

a special mention and thank you for paul, a hotel director, for his advice and help on pet access within the

the breakfast was good, as was the wifi.

2 x ev charge points

breakfast was delicious with a great choice

the breakfast in the dining area was perfect before heading out for the day

was a little disappointed in the breakfast.

the lady on reception sorted things out for our stay and we were also very welcome in the bar and tables are

room service was lovely- vegetarian option was really tasty and home cooked staff were happy to put

no laundry facilities over the weekend

7 o'clock there was noise outside of our window, they were moving laundry, and it was loud, me and my fiance

very good breakfast

free parking, free use of leisure facility. large room .

hotel were excellent, my partner was unwell the morning we were leaving and they let us have a late check out,

flush didn t work and there could have been a couple more facilities such as laundry and computers

no information in rooms regarding hotel services such as laundry/room service etc

advertising it, they don't arrange dry cleaning or laundry anymore which as a business traveler is the reason

big beds for the big kids and 2 adults and another bed for the younger one

staff pool was a bonus kids had a wonderful time and it tied the out so all sleeper well would recommend would

or lunch or dinner, when we went to look for our room we at the back amongst all the cleaning and laundry

the temperature in the room was unbearable and we were next to and underneath maintenance, laundry etc

the room looked shabby we was woken up by the laundry van right outside the window and large metal cages being

everything great.. reception staff very friendly and helpful. pool and spa fab

bath was not clean, mattress was uncomfortable and lots of hair found on bedding unsure if it was pet or human

wifi kept disconnecting could be an upgrade for a stronger signal required

well situated hotel with good parking

wifi in room ( furthest away from the reception area) was poor

wifi not the best, keeps getting disconnected, maybe because of rooms distance from the router

good value and clean and tidy great parking

shabby corridors, rooms still being cleaned at 5 o clock, with hampers of dirty laundry and dirty bedding on

comfy beds, great food on room service, well worth the price

btw the bar works very late (after midnight) for hotel's guests

excellent staff and nothing was too much trouble. evening meal was delicious us as was breakfast

garden is lovely, perfect for kids, families and dogs

doors bathroom inside door could do with a varnish- one corridor had huge black bags -probably laundry and travel

no room service , cleaning and change of towels

however we were offered cordial from the bar which was fine

we enjoyed the food; breakfast choices and dinner menu

booked an evening meal on the evening of arrival, it was in a room behind the bar which was quite dismal with

friendly and helpful staff. parking laundry, cleaning service

only issue was the wifi was hit n miss

cleanliness and friendly staff. good facilities in the room. close to the event and good parking

couldnt get on the wifi nothing in the rooms to tell you what the wi fi was

was lovely, lots of choice, staff members friendly, room and hotel clean, plenty of parking spaces and close to

it was right over the front entrance by the laundry cupboard

hotel, very clean, easy check-in, free parking

very comfortable bed, easy parking

the gym, pool and spa facilities are also great

breakfast, friendly staff, great location on campus, great gym facilities,and a very comfortable room

the reception and bar area were welcoming and well set out

friendly staff, especially in the bar area

couldn't work out whether room service was available

at the reception who served us at the bar later in the evening was super polite and friendly

breakfast was not great but i did go at nearly the end of breakfast time

15 am by the laundry lorry

30am by laundry lorries being loaded

which meant late evening we could still hear the noise from patrons sat outside, and the laundry delivery around

eggs on the breakfast buffet were over cooked

spacious room, good breakfast, good wifi, good bed

they were extremely helpful and the breakfast was delicious

didnt have breakfast or stay longer would love to bring our son and dog

early weekend breakfast to 9 and burn out by 11. but early for weekends after a late night,

warm professional welcome the breakfast was amazing the mushrooms were delicious

bar staff didn't know how to pull a pint nor work the bar my wife had to tell them how to do

staff said they had no pillowcases and laundry only delivered once a week , so wouldn't be getting any soon

hot room. noisy moving laundry 5am from outside shipping container. poor breakfast.

laundry company 5am

issue was the noise from the laundry being collected at 6am, which was not really in the control of the hotel

staff said they had no pillowcases and laundry only delivered once a week , so wouldn't be getting any soon

quality for 4 star laundry & service room outside our bedroom 135 noisy early morning fittings poor no bath

nice lounge area near the bar and

pool a bit small

of the best you can find anywhere, the restaurant is outstanding, really outstanding, and the spa is offered to

were charged 20 for our pet dog which was not mentioned

laundry piled up in reception

e were told they were in the laundry) as we arrived quite late we could not get anywhere else so had to suffer

everything, did not feel safe, locked out in the middle of the night, no laundry service, staff barley speak

the wifi and shower were as good as anywhere

that the hotel is pet friendly

also we used laundry as free

is very reasonable good facilities locally staff were helpful laundry dacilities (didn't use but good to see)

fully key coded access. functional kitchen and laundry

stayed several times- always good parking, ensuite rooms are nice and clean, with codes for doors

the ease of checking in. convenient location to ema. friendly staff. free parking.

creaky hotel basic rooms very small 1 or 2 staff on duty television problems with wifi if updated it could be

bar was great and reasonable prices

the phone system didn t work throughout our stay so room service and front desk wasn t easy to contact

lovely room, very spacious, clean and modern. staff really friendly and helpful. good bar area.

hot shower and well-equipped bathroom free wifi its in the middle of town and easy to

room myself housekeepers not wearing pep at all bedding towels from various rooms put in one laundry bin instead

possibly because it's near the laundry

i needed the hotel room was perfect had all the things me and the children needed on our trip and room service

bar and reception/wifi all good

were so lovely, from reception, to bar staff, to waitresses

laundry was clean, big shower, enough car parking spaces, did not have breakfast so no comment.

welcome, room upgrade on arrival at no extra cost, great location and free parking

however i was on a strict prep diet and i told the owners, they put me in a room with a kitchen to prepare my

there is a bar but doesn't look like it has been used in a long

bonus was the well stocked kitchenette

the evening meal was very good, bought from the bar menu and very reasonably priced

everything. breakfast was super.

we enjoyed a lovely dinner and breakfast

we had screaming kids running all around us, banging into the back of my chair

only found the back garden (with a phone through to the bar for drinks to be delivered

there was no laundry service at the property which i personally consider as essential (it is possible given

parking was good

bar area looked nice and clean

donalds and subway close bus stops to coventry close parking outside room staff good close to tesco extra and

plenty onsite parking. small conveinient shop and small bar

corridor was dirty and smelled of wet laundry

we were right by the lift & laundry room

helpful staff. clean room. comfortable bed. great breakfast

in the room opposite, yes they had 2 rooms, were up at 730 sat morning with screaming shouting kids running up

pet ud83dudc36 friendly

great staff as always, quiet night, woken by laundry delivery but had slept ok until then..

was a very large with many facilities but nowhere to do laundry especially if you are travelling

they helped out with extra needs of the kids - late night milk, juice, a sandwich etc

wifi was patchy

spa availability the helpful and considerate staff especially on reception as we came in from a

only one guest lift apart which was also shared with staff were using the guest lift for laundry etc making

luckily we put the latch on because there was kids in the room next door who had tried to open this

luckily we put the latch on because there was kids in the room next door who had tried to open this

seen in a hotel the lady at breakfast was just amazing can t remember her name made us tea and kids hot choc

as a first timer i didn't know where the cafe was, i didn't know if we could use the gym

there was cleaning products and dirty laundry left in the hall ways

corridor laundry/hoovers etc left in corridors

wifi throughout

it was in beautiful surroundings. they did let us have a late check out as i was not well.

comfortable and clean room, breakfast was fresh and lots of choice, very good value

he also photographed it, saying he would inform the laundry, but i am surprised that housekeeping did not notice

there's a rest stop next door with a multitude of food options and a laundry facility

yoghurts put in friday night thrown away saturday no heated towel rail yet expect to reduce laundry by not having

seemed to be a problem with the breakfast everyday in terms of what u got with it and what the kids got

wifi didn t work for me

there is plenty of space for parking in an enclosed area (locked at night)

quiet clean rooms, friendly efficient staff. secure parking. excellent meals.

easy to find; quiet location with gardens and view over countryside; plenty of parking; good wifi

lovely setting great facilities such as car parking and building lovely

dog in the bar snapped at my husband. and no table in the room.