breakfast wasn't the best

breakfast offerings were a bit spare and breakfast room crowded.

breakfast was fresh, varied, and staff was very friendly and helpful.

it had 24 hour laundry facilities and the room was spacious

you can do your laundry

large vehicle parking for people like me who need it, laundry machines for guests, coffee available 24/7 & free

there was no detergent available for the laundry, and the vending machines were always broken

some type of meat for breakfast add bananas for fruit

previous guest's dirty laundry on floor under nightstand and bed

upon checkout, i did advise the manager of the laundry list on

i could not read the password for the wifi and was afraid to ask

everyone was gouging for the eclipse. this was just the cheapest that was pet friendly

wifi worked well

clean, comfortable rooms. appreciated the laundry facilities. great breakfast!

love the kitchen amenities

no pool for the kids, no breakfast.

even in the gym equipment was not working

the full kitchen with a full size refrigerator which is essential when traveling with my kids

(probably just never had this room setup before) noisy kids next door

one very important point for me is that they have ev chargers

wifi was good and the staff were all excellent

like the gym open even for one person at a time

the breakfast was wonderful-juice, coffee, tea, oatmeal, cold cereal, fresh fruit, two egg dishes,

you had to go next door to the sister hotel for ice and laundry services, which is inconvenient

there is not laundry area in the building

no laundry but was able to go next door to homewood suites.

the room was spacious enough parking

i live in rochester and i bring my 3 boys there in the summer to enjoy the pool , the gym and making waffles

i was told the laundry had not been done

the laundry room sucks

the wifi

was close to a few places to eat. and the bar that is build on to the place is very niece

tv/wifi didn't work right

it was clean, and the pool, gym (albeit a little small), and laundry room were all good

i like the fact there's a free laundry service

laundry was free, they have a restaurant inside and the pet fee

laundry for free bc the hotel owned by rit and students live in it.

the dryers in the laundry room took several cycles to dry a small load of laundry

kids (

was really working hard trying to keep up with demand while the people in the back part of the kitchen seemed

pool was not heated and we chose a hotel with a pool for the kids but it was freezing

pool was closed last day

everything about this hostel is exceptional, from the staff to the rooms to the included breakfast was good

we got a complimentary free drink, the pool was nice and warm and the room was perfect

wifi access good and sufficient bandwidth considering the teen in the room with me

hotel pool was chilly

parking

some furnitures are outdated plus gym need for equipments

wifi worked, the laundry facilities worked, the location is in a plaza with tops and a dollar tree so that was

wifi worked, the laundry facilities worked, the location is in a plaza with tops and a dollar tree

apparently they were still in the laundry

guest laundry was much appreciated

we could have 2 beds, had to sleep kids on the floor but made the best of it because they were all sold out

lovely bed. free wifi.

coffee was hot and delicious and my kids loved the make your own waffles

on-site laundry- clean, tidy, just be sure to look carefully at the machines as they somewhat look

free laundry was really nice as well, especially with 3 kids

love being able to do laundry while working out

free laundry

a pool, gym, laundry & seating areas, parking

got a little loud in the atrium the first evening, first w the kids at the pool yelling then with a huge group

a friday night the bar closed very early which is a main reason we stayed there, so we didnt have to leave

that s the whole reason i took my kids there

the front desk staff often looked like construction workers or kitchen staff

parking lot need some help after winter potholes but nothing horrible.

room needs a good clean-up, and laundry people make sure the towels are clean

the laundry room was also messy

common areas, hallways, elevator, entrance/exit doors and laundry room need constant cleaning/disinfectant,

and the laundry room is decent

the laundry room is also shut down

laundry machine broken - ran out of detergent - ran out of quarters at the office - not too clean

the coin-operated laundry and dryer machines are new and clean

no pool towels in the pool room

kitchen was awesome

breakfast was quite good as there was a variety of options

there was no detergent in the laundry room (the machine was out of order) and the staff could not make change

i needed quarters for laundry and the hotel had zero (isn't this something you could prepare for, just to be

the room was next to the pool and laundry area we didn't hear any noise.

the self serve laundry room didn't wash my clothes

upon arrival in that room, there was dirty laundry hanging from the shower pipe, so, upon notifying the front

convenient parking

wifi wouldn't work in our original room so we had to switch, but we were comped free breakfast the

shuttle - flight arrived at 3:00pm hotel would not send shuttle til after 5pm had to wait at the

the lobby, bar, rooms, starbucks coffee, the pool

loved the pool and whirlpool and room was very cozy and clean

the pool and throwing up in the garbage can guess we re using used dirty pool towels out of the laundry hamper

patio to sit at out front with plenty of seating, lots of parking, bbq for public use, friendly staff

sidewalks and parking lot needed to be shoveled and salted it was very hard to get to and from our

of parking, seemed like a safe area, nice location

the breakfast is so good

in college town, cleanliness, facilities (good laundry- you can treat your college student to a couple of loads

restaurant and pool on premises great for small children.

kitchen at property stopped food at 9 which was before my arrival

the pool was nice, the rooms clean and bed was comfortable.

made do with room service

great breakfast. very comfortable bed. thank you for the complimentary laundry room.

the breakfast was great each morning. they had free laundry service on site.

washer and dryer (filter) cleanliness issues in the laundry room?

it is clean, comfortable, the staff is amazing, the view is great, they have a pool, hot tub, laundry, workout

free laundry facilities

laundry facilities

my kids were sad there was no pool, but it wasn't a big deal.

i used the gym each morning which was nice since i am an early riser

lots of groups of kids just loitering

breakfast was delicious and fresh

had a over priced vending machine and laundry on sight

one laundry lady she good help

laundry and they hold your luggage for up to 24 hours after checkout which is very

they do have vending machine and a laundry site able for use

the room size the vending area the laundry area

staff was very friendly, clean rooms. breakfast is exceptional. on site laundry facility.

self-service laundry and a small fitness center available

nice to have laundry, don't usually need it, but this time we did

they had a laundry room which we need

breakfast, free parking, helpful front desk staff, laundry room $1

there was a smell in the hall when you went to the laundry room

services the room the entrances the laundry no ice machine working laundry to expensive animals pooping an peeing

they have on sight laundry washing and drying

our flights were cancelled and we had to get something quickly and near the airport, it was late we were tired

promised were missing: working phone or wifi, microwave, cleaning supplies

excellent spa facilities

look forward to the spa unfortunately they were booked

staff was amazing, the spa experience was amazing!

the staff was fantastic-we are actually local and just wanted a night away from our kids and dogs to celebrate

at the hotel there was again no information in the room concerning spa facilities nor meal times

they helped me figure out the laundry room

my husband was in the hospital and needed a place to sleep and do laundry

no loghts in the parking lot a solar power spot light would be awesome

convenient location. rooms well-designed, good conveniences. plenty of parking.

snow removal @ entrance, on walkways and in parking lot

room was right across from guest laundry so no privacy and large group congregated there at 1 am

breakfast! and laundry services.

everything was fine though laundry long walk from guest room with bags of laundry

permitted early check in. 6th floor head maid nice.

another question about an ingredient she started yelling to the point we had to take our young kids and leave

the wifi on the tv did not connect the entire weekend

the bar area downstairs was very nice and convenient

breakfast

the free wifi advertised on the web site does not work. when asked the front desk answer was

staff was extra fluffy and like a cloud. the gym was scrumptulescent.

pool was closed

great staff - very friendly and helpful. pool and gym facilities outstanding.

great gym. room was good sized. hotel in walking distance to some good restaurants.

i asked for room service 3 times

fireplace and soaking tub wear very nice touches

there was no breakfast. it was a very luxurious room. i really liked the spa tub.

love that the restaurant and bar are on site and open

really love the aesthetics embodied culture and history, what a pleasant surprise to find a jazz bar in the

full time security for the parking lot, excellent interior, charming room that made my wife gasp

top bar beautuful with great outdoor fire pit and best views of the city but small

was great, parking was so easy

plenty of parking for my rental car

wifi sucked!!!!!!

the spa wasn t up and running

fast easy early check in.

it would be nice if airport shuttle service available.

clean comfortable hotel with convenient parking and friendly staff.

it was clean and beautiful and the staff were amazing! loved the bar area!

the property is clean, comfortable, and newer. plenty of parking.

info is only in a welcome email (goodies price list) some you need to ask the staff (how to do laundry)

for example, we thought we could do laundry ( we were cycling the erie canal so needed to do that

location, really fun concept and design in the halls/open spaces, pet friendly and lots of spots nearby to walk

good location, clean and pet friendly

the lovely space and kitchen to get your cooking on the hot tub to relax ud83dudc95

don't have a laundry facility there

bed, hot shower, mini-fridge & microwave, clean & convenient with shared facilities like coin laundry & ice in

t eat any of the breakfast because of my gluten allergy, and the bathroom was very

the wifi was terribly slow. couldn't watch hbo off my laptop

free wifi, refrig in room.

i had to walk around piles of laundry on the floor when i left

wifi kept dropping which was frustrating as you had to sign in again

the kids enjoyed the pool

the staff. the location. the pool.

the pool and hot tub are wonderful and they have guests reserve times so it feels very safe (kinda wish

had no breakfast bar or coffee included

pool was great for the kids and the fire pit

pool

pool was a plus

pool was great for the kids and the fire pit

i had fun its was my 3rd oldest 13th birthday and he really loves the warm pool.

i didn t get to try it but the work out room and pool looked lovely and there was a fire pit outside with

i was driving a uhaul truck and the parking was very easy

if you arrive late parking was limited

the breakfast and breakfast staff were awesome

one does not have free laundry like the other home2 suites in the rochester area

it offers many amenities: gym, pool, laundry facilities, fire pit , grilling area and awesome breakfasts every

it offers many amenities: gym, pool, laundry facilities, fire pit , grilling area and awesome breakfasts every

parking lot was almost full

the pool, board games and hot chocolate were loved by the kids and the staff went out of their way to

no laundry facility in it.

no guest laundry

no laundry facilities for guests on site. breakfast area was fairly small.

beds very uncomfortable . no laundry available

not happy no guess laundry and the prices to high small rooms

a big parking and location

more lighting in the parking lot

there was no need to go to the ihop right across the parking lot

loved the fact that this location included breakfast in the cost, in which i didn't have to pay an additional

friendly, quiet, great value, pet-friendly, convenient to shopping and dining, plentiful free breakfast

welcoming and helpful staff; on-site guest laundry; tasty and varied breakfasts; very clean room with plenty of

breakfast was amazing, beds soft, clean, easy check in and out

breakfast very good and the pool and jacuzzi provided much needed relaxation

hot tub, breakfast , pool and cleanliness

breakfast was great

loved the breakfast and accessto pool. front desk staff helpful when needing the laundry.

laundry machines was only $1 to use, and they provided complimentary detergent

the last day there i went in the jacuzzi changed clothes and wanted to wash my laundry plus wet bathing suit

free parking

breakfast was great

pool was crowded with kids

complimentary parking, good breakfast, location close to plenty of restaurants and not far from downtown and

late check out

love the pool area,

clean, friendly staff, great pool and hot tub, room wall were not thin and breakfast was great

the breakfast was adequate and there's a laundry room which was handy.

this morning when i checked out, 2 housekeepers were hauling a large bin of laundry up the stairs, clearly

the staff was very friendly and i liked the on-site laundry.

we will go back to victor to golf but will never stay at that microhotel

the free wifi was wonderful and really liked that there was a fridge in the

hot water in shower in no sink hot water no laundry hot water no kind of refund or comp for next stay nothing

nice staff.. good breakfast...clean rm....

we were running late and looking for a quick stop for breakfast

no microwave in the kitchen area (they have packaged oatmeal downstairs but no microwave for me to have it with

breakfast good

fact that i paid full price and was not notified that the pool is closed for a few months and no laundry on site

breakfast was awesome

they accommodated my stay, the bests were great also the breakfast i will definitely stay again!

breakfast, european style shampoo ( no little bottles for me to hoard), fire pit, comfy bed

the pool could have been cleaner.the water was a little bit cloudy.

the laundry room had no locks

very loud noise of laundry machine or heater. cannot go to sleep

laundry was free, but had only one machine and it was already in use while two big laundry baskets

of control guests and no action - kids running around and one child got burnt using the waffle maker

grand fireplace that greets you at the edge is awesome

the pool was heated, the gym was clean, and the laundry facilities were readily available for use

having to do laundry outside the roon

pool was enjoyed by my kids but the chemicals might have been a bit off, not super clear.

the room was amazing in size, we loved the kitchen and how it had a stove top, the pool was amazing for the

comfy beds and great location! friendly staff and great breakfast

parking lot is tight, especially for larger vehicles.

quiet, hiking trails, lots of nature, great parking lot and well lit

great facility! breakfast was delicious and the staff were so helpful and kind

step over from the parking lot needed a railing

even the parking lot was neat and tidy

in which she finally gave me a laundry bag

group of kids was out of control in pool/spa area and adults and staff did nothing

staff and food in the bar were very good

the pool and gym were nice and always a perk

unsupervised kids running all over the property

alarm woke us up on sunday morning (smoke was detected in the laundry room but the alarm was rung by the fire

was very comfortable and the staff was super friendly and very very pet friendly

the pillows and free coffee. the gym is nice too.

breakfast

great breakfast and my kids enjoyed the pool

smell of cleaners or laundry detergent was stronger than i like, and the air was a bit stuffy

had larger vehicle parking at rear of property. multiple machines in laundry room.

i asked if i could have an extra blanket and was told no it's laundry day

be nice to have tv in laundry room

cleaning staff very helpful and polite. the laundry room was very nice.

we were able to book a pool slot and the kids had a wonderful time

no more hot breakfast... but certain that is no fault of theirs... most likely covid.

the night of the wake, we all gathered in your breakfast area to eat

breakfast offered a wide assortment of nutritional food

my husband went down to check the pool ( we knew there were quite a few kids staying this weekend)

no laundry bag

were very nice laundry room was nice to have , especially during a longer road trip , it is nice to be able to

ver convenient. clean. and i liked to breakfast options

the breakfast was very good

breakfast was great, use of the gym and the pool was nice.

no guest laundry facility on-site

the breakfast and guest laundry

stones around the pool were wet and extremely slippery. a bit of a danger to me.

we loved the pool and hot tub breakfast was amazing

breakfast , the coffee , tea, hot coco in the lobby , the pool and hot tub

laundry on site made things easier as well

she loves the pool and hot tub as well as the breakfast in the morning

the pool and gym amenities were great too

the pool and gym amenities were great too

easy check-in and parking, room was good

that the pool wasn t open

spacious room, comfy king bed, clean pool, nice staff, nice breakfast

it was nice and clean and the breakfast bar was good

elevator, the person at the desk gave us no information as to how to find out room, where the wifi password was

sheets, good pillows, friendly receptionist, affordable price, safe area, cameras in parking lot