had larger vehicle parking at rear of property. multiple machines in laundry room.

the is a laundry room and price is great

i asked if i could have an extra blanket and was told no it's laundry day

would recommend this hotel but would recommend staying away from room 115 as it was adjecent to laundry room

smell of cleaners or laundry detergent was stronger than i like, and the air was a bit stuffy

alarm woke us up on sunday morning (smoke was detected in the laundry room but the alarm was rung by the fire

also irresponsible pet owners not picking up after their pets which in turn will affect

there was more parking in front of building but overall there was enough using the side and back

parking near main entrance

lovely inn in a very leafy area that was very quiet. large rooms nicely decorated. easy parking.

in which she finally gave me a laundry bag

helpful room service staff

clean, friendly staff, free parking and shuttle to the airport.

went swimming after supper and kids were in there one of the moms was a little rude to us

too many kids in the hot tub, we couldn't enjoy or relax at all!!

having to do laundry outside the roon

the pool was heated, the gym was clean, and the laundry facilities were readily available for use

the kids watches

parking was always full hard to find a spot

was a bit rainy while we were there, so didn't use air conditioner or pool, so unable to answer these questions

hot water in shower in no sink hot water no laundry hot water no kind of refund or comp for next stay nothing

with people hanging out in the parking lot that look like they didn t belong there

the breakfast was delicious, the staff is very friendly. the rooms were nice and clean.

the gym was very small, was a bit on the pricey side for the time period and compared to airbnb

the cable, phone and wifi didn t work at all

incredible amenities, friendly and professional staff, great parking, quiet hotel

breakfast was perfect and i enjoyed it very much

pool area was oppressively hot

they are doing construction and renovations so. at night there are no parking spots.

pool was crowded with kids

laundry machines was only $1 to use, and they provided complimentary detergent

the last day there i went in the jacuzzi changed clothes and wanted to wash my laundry plus wet bathing suit

loved the breakfast and accessto pool. front desk staff helpful when needing the laundry.

problem we had was a group of unsupervised kids in the pool

when we pulled out our pull out couch to show our kids there was a cheeto on the bed which grossed me out and

one does not have free laundry like the other home2 suites in the rochester area

it offers many amenities: gym, pool, laundry facilities, fire pit , grilling area and awesome breakfasts every

whole we were there, groups of kids had to use the pool in shifts, to accommodate them all

were big beds were comfy the pool was just the right temperature and breakfast was

my kids loved the waffles

don't have a laundry facility there

bed, hot shower, mini-fridge & microwave, clean & convenient with shared facilities like coin laundry & ice in

easy parking

there was to much electric car parking spots and not enough regular spots.

the wifi was terribly slow. couldn't watch hbo off my laptop

no laundry facility in it.

beds very uncomfortable . no laundry available

no guest laundry

not happy no guess laundry and the prices to high small rooms

no laundry facilities for guests on site. breakfast area was fairly small.

there was no need to go to the ihop right across the parking lot

pet friendly, handicap friendly, very clean, good breakfast

great breakfast options they had eggs sausage yogurt cereal and more

more lighting in the parking lot

breakfast. no one from staff brings another food. no one cares about you

breakfast! and laundry services.

everything was fine though laundry long walk from guest room with bags of laundry

room was right across from guest laundry so no privacy and large group congregated there at 1 am

permitted early check in. 6th floor head maid nice.

we even used the pool

the pool was a bit cold, but it her than that, everything was

pool water was chilly

the friendly staff! rooms were clean and comfortable! kids enjoyed the pool!

great gym. room was good sized. hotel in walking distance to some good restaurants.

the breakfast was a little cold but great service

there was a very convenient and reasonably priced parking with free ev charging stations!

no breakfast, but a starbucks is conveniently located on the ground floor

another question about an ingredient she started yelling to the point we had to take our young kids and leave

the breakfast was not cooked properly using substandard products such as prepackaged potatoes, lame

services the room the entrances the laundry no ice machine working laundry to expensive animals pooping an peeing

they have on sight laundry washing and drying

there was a smell in the hall when you went to the laundry room

doors did not lock, bugs, shower digusting, smelled like smoke in non-smoking room and filty

staff was very nice & helpful. long term parking very reasonable.

one laundry lady she good help

laundry and they hold your luggage for up to 24 hours after checkout which is very

had a over priced vending machine and laundry on sight

this place made me and my husband take sheets and take them to the laundry mat and clean them and bring them

they do have vending machine and a laundry site able for use

food, gaming locations) -positive customer experience with all staff interactions -delicious room service

would like them to give me the room with a fireplace again but they never

really love the aesthetics embodied culture and history, what a pleasant surprise to find a jazz bar in the

loved the updated room, huge tub, fireplace, and the coziness the room gives off.

like you were in the 1800s renting a room with the decor but the bed was so comfortable and the fireplace was

parking-facility; location of the hotel in proximity to the city-center as well as some of the most

very modern and clean. close to lots of dining options, on site parking, felt safe and secure.

clean comfortable hotel with convenient parking and friendly staff.

it would be nice if airport shuttle service available.

it was clean and beautiful and the staff were amazing! loved the bar area!

laundry facilities

lots of groups of kids just loitering

staff were friendly and the continental breakfast was very yummy

closeness to airport. great breakfast offered at early hours. shuttle was right on time

room is quite small, the cross trainer in the gym is very poor quality and noisy

for example, we thought we could do laundry ( we were cycling the erie canal so needed to do that

info is only in a welcome email (goodies price list) some you need to ask the staff (how to do laundry)

loft is good for families with kids or young people.

i can sleep in my own comfy bed & if my kids get loud, at least i can tell them to be quiet

i paid $160 for a night away from my kids that i had been saving for months and thought i found the perfect

the wifi was spotty at best.

great gym with well maintained equipment and rowing machine.

the spa wasn t up and running

lovely rooms and outdoor bar area

was great, parking was so easy

it is clean, comfortable, the staff is amazing, the view is great, they have a pool, hot tub, laundry, workout

the towels were obviously washed but they need to do something to reduce static cling in the laundry, or

great breakfast. very comfortable bed. thank you for the complimentary laundry room.

washer and dryer (filter) cleanliness issues in the laundry room?

laundry machine broke for a while.

in college town, cleanliness, facilities (good laundry- you can treat your college student to a couple of loads

parking is between building, so it almost feels like you drive into a courtyard

we didn't use the pool or gym so i can't comment on

no one took out our garbage during our 4 day stay , no exercise mats in gym

night receptionist signed me up for shuttle at 0645 am

loved the pool and whirlpool and room was very cozy and clean

easy for on-site parking

6 kids (6 - 14) unmasked running in hall all nite and no experienced staff at the desk

clean, comfortable room and bed. warm pool for the kids. cute courtyard to hangout in.

had shuttles to the airport but it didn't start until 7 am

the pool and throwing up in the garbage can guess we re using used dirty pool towels out of the laundry hamper

didn t go away hungry from the breakfast

the breakfast was delicious overall. the eggs could have been hotter and fresher.

wish there was more parking

the pool water is warm and they have pool toys for the kids

they helped me figure out the laundry room

my husband was in the hospital and needed a place to sleep and do laundry

and the wifi was fast and stable for my family the entire stay

clean, has a decent breakfast, convenient.

pet friendly

there was no detergent in the laundry room (the machine was out of order) and the staff could not make change

i needed quarters for laundry and the hotel had zero (isn't this something you could prepare for, just to be

the room was next to the pool and laundry area we didn't hear any noise.

room we were assigned to you was dirty in the bathroom, tv didn't work, laundry room with loud music was next

upon arrival in that room, there was dirty laundry hanging from the shower pipe, so, upon notifying the front

wifi worked, the laundry facilities worked, the location is in a plaza with tops and a dollar tree so that was

wifi worked, the laundry facilities worked, the location is in a plaza with tops and a dollar tree

location!! great pool great breakfast! really great linens!!

turn on, one of the lamps didn't work, and the website needs to be updated that there isn't room

the breakfast was very good with plenty of fresh options

hotel bar and restaurant. easy access to main hwy.

breakfast was no included i had to pay an extra 14 a person .

guest laundry was much appreciated

apparently they were still in the laundry

it is freshly updated, reasonably priced and the breakfast is delicious and does not taste like cardboard like

bed were comfortable, love the convience of the microwave and refrigerator, and free parking on

friendly staff and very comfortable beds! good variety of breakfast items and tasty beverages.

loved the breakfast for my family

location was central to needs, parking was available, and the room was fantastic.

this hotel offers free parking, and the location is good

the kids had a great time in the pool and picking out snacks at the snack bar

first most of all pet friendly second clean and an amazing breakfast

having a complimentary laundry was really appreciated

full kitchen stocked well with dishes, laundry facility was nice, bed comfortable,

love being able to do laundry while working out

on-site laundry- clean, tidy, just be sure to look carefully at the machines as they somewhat look

free laundry was really nice as well, especially with 3 kids

people tracking water from the pool makes the floor very slippery

there were kids in the atrium area playing floor hockey and being extremely loud.

were out of control kids running up and down our balcony outside our room until midnight

the front desk staff often looked like construction workers or kitchen staff

-gym was closed for construction

staff was very friendly, clean rooms. breakfast is exceptional. on site laundry facility.

they had a laundry room which we need

self-service laundry and a small fitness center available

was over the laundry, which was in use at 7 am

nice to have laundry, don't usually need it, but this time we did

the laundry room is also shut down

the laundry room was also messy

room needs a good clean-up, and laundry people make sure the towels are clean

the cost to was clothes and didn't have change machine to get coins to use for laundry

and the laundry room is decent

laundry machine broken - ran out of detergent - ran out of quarters at the office - not too clean

the coin-operated laundry and dryer machines are new and clean

the morning breakfast was excellent and the suite was large enough for a family of 5 and a dog.

this hotel has two bedroom suites with a full kitchen that was perfect for our family.

we were told at 8:45 by kitchen staff that no more meat selections would be prepared or coming out of the

super clean and comfortable room, great swimming pool and breakfast. friendly staff.

pool and spa tub are not up and running yet, however it doesn't say that anywhere online and i

the pool

pool closed on second day of stay for maintenance

kids had a blast for our staycation

were very nice laundry room was nice to have , especially during a longer road trip , it is nice to be able to

no laundry bag

free breakfast cleanliness early check in

pool and hot tub were ready to go, which was wondering great compared to other hotels we have been

we loved that there was a pool

there is not laundry area in the building

no laundry but was able to go next door to homewood suites.

you had to go next door to the sister hotel for ice and laundry services, which is inconvenient

staff was helpful and breakfast was so good

things: - the surrounding areas leading to the hotel lobby from the parking lot were not salted

clean, comfortable rooms. appreciated the laundry facilities. great breakfast!

the rooms were large and clean, with a kitchen - perfect size for a family.

this hotel room was clean and spacious breakfast was great pool was nice staff was very

i booked the hotel for this reason, to enjoy the pool with my kids and i couldn't

we especially appreciated the full kitchen with a full size refrigerator which is essential when traveling with

no guest laundry facility on-site

the breakfast and guest laundry

felt updated and spacious, staff was very nice and gave us early check in

nice room, good breakfast , good location

lighting next to kitchen.

pool water needs to be heated.

pool

had no breakfast bar or coffee included

way too noisy too many kids about 10-15 running up and down nothing done to stop them.

we loved that there was a pool, market and starbucks available!

breakfast was convenient--plenty of hot coffee

(probably just never had this room setup before) noisy kids next door

pool was very small and green with slime on the bottom

one very important point for me is that they have ev chargers

husband and i are early risers so the breakfast times were fine for us

breakfast offerings were a bit spare and breakfast room crowded.

breakfast was fresh, varied, and staff was very friendly and helpful.

breakfast wasn't the best

large vehicle parking for people like me who need it, laundry machines for guests, coffee available 24/7 & free

it had 24 hour laundry facilities and the room was spacious

there was no detergent available for the laundry, and the vending machines were always broken

you can do your laundry

you can have coffee any time, and breakfast at the morning

upon checkout, i did advise the manager of the laundry list on

previous guest's dirty laundry on floor under nightstand and bed

free wifi, and animals accepted free of charge. the location as well

pet friendly

it s a very nice pet-friendly place, with a designated area for our furry friends

there is a snack bar but it was pricey

if you arrive late parking was limited

she also gave us a room on the floor that had on level parking and access to our room

room on third floor {which opens to back parking lot} was a little noisy with door opening frequently until 1

ran out of coffee at breakfast

i was told the laundry had not been done

the laundry room sucks

was broken, there was no wifi router in range so i couldn't use the free internet, paint was peeling off the

it was really the pits, dirty, no wifi as advertised, didn't dare eat the free breakfast, had to check the bed

was close to a few places to eat. and the bar that is build on to the place is very niece

each time it's always a great price the staff is very friendly and helpful and they have free laundry with as

the dryers in the laundry room took several cycles to dry a small load of laundry

despite multiple attempts, i could never find a dryer that functioned in the guest laundry.

laundry for free bc the hotel owned by rit and students live in it.

i like the fact there's a free laundry service

laundry on site made things easier as well

we were able to eat breakfast and then enjoy the pool and hot tub for a bit before checking out

i enjoy the breakfast and the entire hotel was so clean .... staff were friendly

she loves the pool and hot tub as well as the breakfast in the morning

breakfast could have been better

location, free parking, bar and restaurant were great

i did not use the spa, but have heard from locals the spa staff is unfriendly and the services are overpriced

excellent spa

free parking, nice restaurant, good food, friendly service

excellent spa facilities

i had to walk around piles of laundry on the floor when i left

parking lot needs to be salted& plowed a little better.

fitness center and pool were top quality

there was an ice machine on every floor parking was great

could not open curtains to get any light because of the constant people walking and parking eye level with our

very loud noise of laundry machine or heater. cannot go to sleep

the laundry room had no locks

laundry was free, but had only one machine and it was already in use while two big laundry baskets

the dining room, with a fireplace, was very homey

of control guests and no action - kids running around and one child got burnt using the waffle maker

welcoming and helpful staff; on-site guest laundry; tasty and varied breakfasts; very clean room with plenty of

the rooms are spacious and the kitchen is perfect.

the pool and spa was spotless

breakfast and the coffee were very good as well

gym looked pretty nice too

the breakfast was adequate and there's a laundry room which was handy.

this morning when i checked out, 2 housekeepers were hauling a large bin of laundry up the stairs, clearly

the staff was very friendly and i liked the on-site laundry.

did not see any handicap parking

clean, good location, free breakfast & other amenities, helpful staff.

fact that i paid full price and was not notified that the pool is closed for a few months and no laundry on site

loved the breakfast, the pool, and the staff

pool and hot tub were nice

very nice beds, wifi, excellent breakfast, directed me to a local restaurant.

parking was free and had a microwave

convenient parking

the cost of having a pet.

good selection at breakfast. wifi worked well. reasonable rates.

we loved to indoor pool and cookies at the front desk were a nice touch

property is dog friendly and only charges a $33 pet fee