one does not have free laundry like the other home2 suites in the rochester area

it offers many amenities: gym, pool, laundry facilities, fire pit , grilling area and awesome breakfasts every

it offers many amenities: gym, pool, laundry facilities, fire pit , grilling area and awesome breakfasts every

like it all for.our.ahort.stay breakfast.l was outstanding and the kids loved the pool

wifi doesn t work, breakfast is laughable, homeless encampment at the entrance

in which she finally gave me a laundry bag

group of kids was out of control in pool/spa area and adults and staff did nothing

gym and spa size

wifi very poor, could not make any calls and tv keep dropping signal, made my girls 15 the bday

staff and food in the bar were very good

people that was over use was fighting in going at it to like 4 in the morning in it woke my kids up out there

breakfast was perfect and i enjoyed it very much

kids came in to use the pool and they were out of control

room has a full kitchen and all what you need in there

pool, room size, kitchen, cool ac! very clean and no smells.

laundry machines was only $1 to use, and they provided complimentary detergent

loved the breakfast and accessto pool. front desk staff helpful when needing the laundry.

the last day there i went in the jacuzzi changed clothes and wanted to wash my laundry plus wet bathing suit

looked very dirty, it was over capacity on numerous occasions with loud rambunctious kids so i could not get in

everything. good location. friendly helpful staff. good breakfast. quiet. nice shower and bed.

be nice to have tv in laundry room

the is a laundry room and price is great

i asked if i could have an extra blanket and was told no it's laundry day

had larger vehicle parking at rear of property. multiple machines in laundry room.

would recommend this hotel but would recommend staying away from room 115 as it was adjecent to laundry room

having to do laundry outside the roon

the pool was heated, the gym was clean, and the laundry facilities were readily available for use

too much light gets through the curtains, and the parking lot is so highly illuminated it seemed like it was

pool water was very cloudy, taken in the consideration there were lots of people in and out and a

parking felt scarce but we may have been staying during a busy period.

alarm woke us up on sunday morning (smoke was detected in the laundry room but the alarm was rung by the fire

hotel is pet friendly yet very clean, provides ample parking, pleasant staff and free breakfast

our kiddos loved the pool! it was clean and heated!

also irresponsible pet owners not picking up after their pets which in turn will affect

awesome pool and jacuzzi

hot water in shower in no sink hot water no laundry hot water no kind of refund or comp for next stay nothing

breakfast was good and the location was very convenient for me as well.

nice staff, great breakfast and very clean

with people hanging out in the parking lot that look like they didn t belong there

the breakfast was delicious, the staff is very friendly. the rooms were nice and clean.

don't have a laundry facility there

bed, hot shower, mini-fridge & microwave, clean & convenient with shared facilities like coin laundry & ice in

easy parking

there was to much electric car parking spots and not enough regular spots.

the wifi was terribly slow. couldn't watch hbo off my laptop

laundry on site made things easier as well

parking....someone in a utility truck took up 6 parking spaces instead of parking in the circle

i enjoy the breakfast and the entire hotel was so clean .... staff were friendly

we were able to eat breakfast and then enjoy the pool and hot tub for a bit before checking out

breakfast could have been better

my husband was in the hospital and needed a place to sleep and do laundry

they helped me figure out the laundry room

pet-friendly, too

it was easy to find and there was plenty of parking. it is convenient to many businesses.

dark parking lot

they have on sight laundry washing and drying

services the room the entrances the laundry no ice machine working laundry to expensive animals pooping an peeing

there was a smell in the hall when you went to the laundry room

i slept in my car in a walmart parking lot

told me it's a smoking room and then stole my money and said it was not a smoking room

laundry facilities on site

the room size the vending area the laundry area

laundry and they hold your luggage for up to 24 hours after checkout which is very

a whole family of five who appeared to be living there coming down the stairs with a huge this of laundry

one laundry lady she good help

laundry facilities

really were hoping for a working vending machine, as we had been traveling far and our kids were hungry for

room is quite small, the cross trainer in the gym is very poor quality and noisy

lots of groups of kids just loitering

great location for airport travel, and has a shuttle

the towels were obviously washed but they need to do something to reduce static cling in the laundry, or

free laundry facilities

it is clean, comfortable, the staff is amazing, the view is great, they have a pool, hot tub, laundry, workout

free guest laundry was clean and incredibly handy

very wide and clean room and nice breakfast. free self-laundry service available.

room was right across from guest laundry so no privacy and large group congregated there at 1 am

breakfast! and laundry services.

everything was fine though laundry long walk from guest room with bags of laundry

permitted early check in. 6th floor head maid nice.

no changing area for the pool facilities

the staff were fantastic, the pool has 25 yards of pure relax, the gym is modern and very convenient

the bar staff & front desk associates went above & beyond to make sure i felt at home on my week-long

room service was prompt and polite free wifi

bar and restaurant areas had a great atmosphere

the bar with live music was awesome

staff was extra fluffy and like a cloud. the gym was scrumptulescent.

it was due to covid, it was still disappointing that there was no restaurant or bar open

i asked for room service 3 times

the friendly staff! rooms were clean and comfortable! kids enjoyed the pool!

like you were in the 1800s renting a room with the decor but the bed was so comfortable and the fireplace was

i was surprised that there was no breakfast included.

continental breakfast was sparse.

wifi is very weak and barely worked

not a lot of breakfast at 9:30, my fault tho for sure

in college town, cleanliness, facilities (good laundry- you can treat your college student to a couple of loads

pool was great to help keep kids occupied

wifi, staff, coffee maker, low customer service

pool was stocked with plenty of towels. gym actually had weights! front desk was super friendly

staff and helpful shuttle service to university of rochester athletic facilities - gym

the room was exceptional! very spacious and comfortable. i also love the garage parking.

staff was great from check in to coffee/ bar

free shuttle to our event

free parking

clean, comfortable, free parking.

not happy no guess laundry and the prices to high small rooms

beds very uncomfortable . no laundry available

no guest laundry

no laundry facility in it.

no laundry facilities for guests on site. breakfast area was fairly small.

wifi worked, the laundry facilities worked, the location is in a plaza with tops and a dollar tree so that was

wifi worked, the laundry facilities worked, the location is in a plaza with tops and a dollar tree

the free parking and the location are really great as well

room was very clean and good size, bar and restaurant were quite good, and the location was perfect for walking

we ordered room service and the food was good

best of all the rooftop bar (hatties) with *amazing* sunset view over rochester

liked the easy parking and access

loved the fact that this location included breakfast in the cost, in which i didn't have to pay an additional

there was no need to go to the ihop right across the parking lot

pet fee was outrageous $100

friendly, quiet, great value, pet-friendly, convenient to shopping and dining, plentiful free breakfast

close to food places and target. easy parking lot

for example, we thought we could do laundry ( we were cycling the erie canal so needed to do that

info is only in a welcome email (goodies price list) some you need to ask the staff (how to do laundry)

is open to the loft which is open to the main room, which was fine for our family (2 adults / 2 kids), but you

when me turned on the jacuzzi tub the jets pushed out all kids of dirt hair and god knows what else

loft is good for families with kids or young people.

easy for on-site parking

jason at the bistro and bar was especially nice

had shuttles to the airport but it didn't start until 7 am

location, room appearance and size, staff, pool, parking

location, room appearance and size, staff, pool, parking

the pool and throwing up in the garbage can guess we re using used dirty pool towels out of the laundry hamper

smile and cheerful attitude, making us feel so welcome (even with a group of sleepy college kids)

the pool water is warm and they have pool toys for the kids

the pool is heated but it was freezing my kids didn't even wanna get in it

the pool water is warm and they have pool toys for the kids

the room was next to the pool and laundry area we didn't hear any noise.

there was no detergent in the laundry room (the machine was out of order) and the staff could not make change

the self serve laundry room didn't wash my clothes

upon arrival in that room, there was dirty laundry hanging from the shower pipe, so, upon notifying the front

room we were assigned to you was dirty in the bathroom, tv didn't work, laundry room with loud music was next

we got a complimentary free drink, the pool was nice and warm and the room was perfect

times for work i am a nurse traveler to rochester area i love the location to the hospital the parking available

the pool!!

location!! great pool great breakfast! really great linens!!

i enjoyed the decor, the lobby and bar area were spacious and well appointed

can't open window on room. a pet peeve of mine.

friendly staff, great breakfast options, pool was nice, room was clean and above what i expected

the breakfast was so good.

machines on site so i had to go back upstairs grab my keys and leave even though me and my kids just wanted to

pool was closed last day

guest laundry was much appreciated

apparently they were still in the laundry

excellent breakfast, nice rooms

included in the price of the room was breakfast (basic hotel fare), wifi, microwave and refrigerator

breakfast was just what we needed for the kids and adults in our group

bed was comfortable, breakfast was great,staff was friendly and helpful.

the pool and gym hours were great-7 am-11pm

my kids who swim in farm ponds wouldn't swim it

the breakfast was wonderful-juice, coffee, tea, oatmeal, cold cereal, fresh fruit, two egg dishes,

very comfortable bed, my kids enjoyed the pool and we all enjoyed the snacks.

on-site laundry- clean, tidy, just be sure to look carefully at the machines as they somewhat look

full kitchen stocked well with dishes, laundry facility was nice, bed comfortable,

a pool, gym, laundry & seating areas, parking

workout room hours were very limited and was in the same room as the laundry room thus making the room extra

love being able to do laundry while working out

previous guest's dirty laundry on floor under nightstand and bed

upon checkout, i did advise the manager of the laundry list on

big room comfortable bed strong wifi

wifi was weak

everyone was gouging for the eclipse. this was just the cheapest that was pet friendly

you had to go next door to the sister hotel for ice and laundry services, which is inconvenient

there is not laundry area in the building

no laundry but was able to go next door to homewood suites.

facility was clean, comfortable, plenty for breakfast, parking was plenty and location was excellent

things: - the surrounding areas leading to the hotel lobby from the parking lot were not salted

i was told the laundry had not been done

the laundry room sucks

tv/wifi didn't work right

everything excluding the wifi

the free wifi did not work

it had 24 hour laundry facilities and the room was spacious

you can do your laundry

large vehicle parking for people like me who need it, laundry machines for guests, coffee available 24/7 & free

there was no detergent available for the laundry, and the vending machines were always broken

clean ice machine, the noise in the hall with kids until about 11pm

clean, comfortable rooms. appreciated the laundry facilities. great breakfast!

the breakfast each morning was nice with plenty of items for all

the kids ran the hallways all night long

no pool for the kids, no breakfast.

coffee machine in room did not work , gym treadmill unstable and squeaks at higher speeds

pool was small and in an open area.

tournament that weekend made first night s sleep difficult with kids running and yelling the hall and balcony

-room service trays laid in the hall for 2 days

the food offered in room service is not that good.

i got downgraded, the sink leaked, the food services messed my order up, the website states the wifi is free

breakfast wasn't the best

breakfast offerings were a bit spare and breakfast room crowded.

breakfast was fresh, varied, and staff was very friendly and helpful.

it was clean, and the pool, gym (albeit a little small), and laundry room were all good

each time it's always a great price the staff is very friendly and helpful and they have free laundry with as

laundry for free bc the hotel owned by rit and students live in it.

i like the fact there's a free laundry service

the dryers in the laundry room took several cycles to dry a small load of laundry

and the laundry room is decent

the laundry room was also messy

we arrived there was a barefoot woman who looked disheveled carrying laundry in the hall

the cost to was clothes and didn't have change machine to get coins to use for laundry

common areas, hallways, elevator, entrance/exit doors and laundry room need constant cleaning/disinfectant,

the coin-operated laundry and dryer machines are new and clean

laundry machine broken - ran out of detergent - ran out of quarters at the office - not too clean

was wonderful, being able to have one suite with two bedrooms, including a full living room and kitchen

staff was super nice. pool was clean. breakfast was good. great stay for an affordable price.

staff was very friendly and helpful. room was clean, breakfast was good.

breakfast, free parking, helpful front desk staff, laundry room $1

was over the laundry, which was in use at 7 am

nice to have laundry, don't usually need it, but this time we did

amenities great,breakfast,laundry room,work out room

self-service laundry and a small fitness center available

had kids knocking on my door first 2 hours

bike in the gym, we are not treadmill folks

pool was great for the kids and the fire pit

pool was a plus

clean, pool, outdoor seating area! mini bar at front desk