had laundry available on site

small parking lot

honestly if they updated the bathroom and kitchenet area it would make the place much nicer

bathroom sink was a kitchen sink

said we would have a kitchen and we got to the location to be told there was no kitchen and we weren t even

hotel was perfectly placed for me, had everything i needed including complementary laundry facilities

the gym is really nice for a hotel and the laundry room is free

location very convenient. pool never over crowded. free laundry

it had a nice kitchen which was nice, and had a free laundry facilities

master bedroom with bath living room a kitchen with a fridge stove kitchen supplies and a

location, room was beautiful, on site laundry

comfortable beds, good size room. laundry room friendly staff

hotels offer free laundry - was hoping for the sane here but this was not the case

the laundry room was such a pleasant surprise

lots of parking, elevators were helpful and convenient, there is a small dog park on hotel property that

just pool can be cleaner and also too much chlorine it was burning my baby eyes

no hot tub in pool area.

pool is very small

great breakfast. staff was friendly

breakfast could have been better, offer a better selection of food

pool and laundry area

the breakfast was an additional cost.

always understand there are a lot of changes due to covid19 but a heads up while booking that the bar and

pet friendly

very friendly, helpful staff, especially the ladies at the breakfast service

parking the location near highway

wifi didn't work. no mini fridge.

great price. fair pet fee

the tv was so easy to operate with the simple remote, and wifi without a password, nice

friendly receptionist clean comfortable nice pillows handicap room was very nice breakfast was excellent will

had laundry facilities. staff was great.

laundry machines, coin operated, if needed

paid ectra for wifi did not worl

parking lot needs repaired badly! very large potholes everywhere!

i was told to sign papers but never told what where the wifi password was

but a functional laundry mat was very helpful too

needed more wash cloths had to wait till the laundry done

there was a laundry room that was in use by many of the guests and they seemed thankful to use it

was not able to use laundry since dryer was not working

laundry availability

i needed towels and when they were out, a very friendly young lady from the laundry room personally brought

more laundry facilities would have been nice

on-site laundry was convenient

coulter wifi at all. called front desk and she said she couldn t help me.

the whole room was lovely and the indoor pool and hot tub were great for relaxing

couldn't go swimming couldn't do laundry. website should have told us it was down

breakfast was great. and access to laundry room was good.

the breakfast

i took the kids for the pool and they enjoyed that.

breakfast was great. and access to laundry room was good.

self service laundry charges $10 to wash dry and fold for you per load, very friendly and accommodating staff

pool rooms stank wells had blood looks like blood she's a dirty pistons it looks like your blood

the office desk person provided me with a warm blanket and flatware for the kitchen

the kitchen is not fully equipped

kitchen area

the kids enjoyed the pool and i enjoyed the laundry service

hallways could use updating but were clean with the exception of laundry in multiple places

the breakfast was awful

the kids enjoyed the pool and i enjoyed the laundry service

great hotel with a friendly staff. good breakfast. free,safe parking.

the pool wasn t open longer

the pool, whirlpool, friendly staff, great breakfasts, great location

breakfast staff could have been a little nicer or better attitude

my grandkids (6, 4, 2) loved the pool

was a bit weird & handicap parking was like 2 or 3 spots for the main entrance

breakfast choices were fantastic and tasted good; children had fun in the pool; availability of laundry room

breakfast, enjoyed sitting around the fire pit, used the grills, pool, exercise equipment and laundry facilities

was needing to do laundry and there were 2 washers and dryers

we liked the sitting room and the kitchen

love that the rooms were so big and it had a lot of the comforts of home like kitchen sink, dishes, microwave

they have coin laundry

guest laundry machines caked in dirt

the breakfast was good

breakfast was good my husband and grandson enjoyed what they had location was good

wifi horrible

lady who was working in the laundry facilities dried my girlfriends shorts when she wasn t supposed to and

the bar closes to early

parking can be quite cramped if you arrive it at night.

you could see the parking lot

it was on the first floor so i liked the fact that it was easily accessible from the parking area

didn t like this hotel couldn t offer no towels what happened to laundry and housekeeping this weekend

like the fact that when booking this hotel it shows that it has a hot in the swimming area with a pool which is

breakfast was amazing, pool was fun for the kids, gym was decent, hotel room was good

the pool area was clean and spotless as well

lack of hanging locations for towels and the kitchen ran out of eggs for about 20 minutes.

the exercise equipment was broken and the laundry was out of order as well

the listing for hotel amenities included a laundry room and there was none

then their laundry facilities were also not working because they said they were renovating but you never saw

clean and make sure the pool is did

parking

excellent condition and cleanliness from parking lot to room

kids in hallway. probably should put 2 adult guests further down the hall

pool and hot tub were very nice and

didn t like the parking.

cleanliness of the rooms, fitness room and the hot tub and pool were nice!

we would like to come back when the pool is open and take in the spa later in the year

the pool was great

the hot tub in the spa was also not hot

very nice but clearly older. tv small pool not open due to covid

large outdoor pool

guy was outside my window arguing with someone early in the morning the laundry staff was so loud i was woke up

no laundry facility.

laundry service i won't book in here again because of that how do you expect geist to do laundry if

the staff at front desk and the restaurant and bar were very friendly and nice

i felt they should have called me or just charged for late check out

was large trash bags in the laundry room the sink drain in the bathroom smelled like a rotting body

nice big gym, pool and hot tub

the staff was great. the room was great. we like the gym, pool and bar!

for.a indoor pool.. it was really cold

the bar and kitchen are excellent and the pool is open until 12am

great customer service, awesome pool hut tub, and delicious breakfast ud83dude01

there were 5 cars in the whole parking lot

pet friendly. convenient to shopping and dining. clean.

clean & pet friendly

along with getting a pet friendly room i was charged an additional 45 dollars for my senior dog who wears diapers

it was convenient to massillon, close to restaurants & had a parking garage so that i didn't have to scrape

nice that they still had breakfast. good experience.

great hotel. friendly staff, clean comfortable rooms, and great breakfast!!

great location. convenient parking. great breakfast. the best staff!!!

like that there was a parking garage

the laundry facilities were always in use and had an odor of cat urine

cleanliness of the laundry room clothes ere taken from the lobby and washer dryer

elevator likes to break a lot and the prices in the vending machine and for laundry are crazy other than that

you had a kitchen and laundry machine and dry their and could by quarters from the front

only place i go to when i have to go to a motel they have kitchen amenities and if you don't have your own

cleaning on the 4th floor with the cord across from one side of the hall to the other and dirty laundry by the

a laundry room was available

the hotel itself is very modern has laundry, store for snacks and even has a pool

needed daily laundry service

the rug in the in front of the washer and dryer in the laundry room was very dirty but it was great to have a

was friendly, room was spotless, pool, close to canton and all the shopping and the palace theater

smelled like people were smoking dope in the parking lot. really bad look

thank you holiday inn express for being our home away from home during the holidays also the breakfast was

the pool area was nice. the room was beautiful, and breakfast was delicious.

pool and room the pool was in could have used a cleaning.

laundry facilities was perfect timing for our cross country trip.

honestly, our kids said the pullout couch was,

i thought the pool was cold.

bar was closed throughout entire stay

pool area is extremely hot maybe a fan or open up some doors sitting in there watching my daughter

you need some chairs in your laundry room

pool was nice -the breakfast was good -the staff was friendly -parking was easy -the area felt secure -the beds

it was relaxing breakfast was great and it smelled soo good.

would have been nice if the website when we booked would have stated the pool and fitness area was closed due

clean, good location and friendly staff. also very good breakfast and free parking

room size and laundry associate

small pillows for king size bed bathroom old and it smell no laundry bag provided safe dismantled on floor of

and breakfast better than usual for this grade of hotel

breakfast left a little to be desired but then an econo lodge is really not noted for the cuisine

fitness machine was broken. the bed pillows were small.

room wasn't even cleaned properly and all they did was make the beds look neat and fold the used laundry back

two main reasons we booked, the pool and laundry amenities were not available

the laundry was out of service

i didn't have time to use the pool or laundry area, but maybe next time

it had a lot of restaurants to choose from along the strip a lot of places to shop, the hot breakfast was

my laundry was stolen twice

room space for my kids

pool was warm

i came to relax and it was a lot of kids this day!

on site bar and restaurant with beautiful outdoor seating

there were never enough towels and they said that their laundry was backed up and couldn't give us any more

laundry on the floor, trash on the bedside tables, used towels in bathroom

we got to the breakfast area at 8:45

how small and congested the breakfast room was and how cold the pool was .

to many.loud kids

also guest laundry is very convenient for long stays

was no wifi so i wasn t able to get online to do any school work and the elevators were down

little small; bath towels, although plentiful, were kinda rough feeling; there was barely enough parking on-site

the wifi was down the whole stay, the elevators were broken during the stay, the a/c unit was broken

room was recently remodeled. the entire hotel was clean. great breakfast as well.

bed was very comfortable. loved the restaurant and bar too!

enjoyed dinner and breakfast at the

breakfast much overpriced!

the breakfast was lovely, fresh fruit cut into bite size pieces, egg, granola, pastries

even amidst some foolishness with one of the bar guests

guest laundry was appreciated

clean and nice gym!

couldn't bathe my kids

i enjoyed it overall service and pool. polite representative at front desk and bed was comfy.

the pool may need to be shocked . . .

the pool and hot tub!

pool looked nice, didn't use it

breakfast was one of the best i've seen at a hotel of any rating

could not connect to wifi..

the rooms were in good condition, the staff was excellent, the pool & hot tub were enjoyable, and the breakfast

curtain liners were torn in several rooms as seen from the parking lot

not able to find out who put a dent in my car out in the parking lot also thought i would like to be on the

good location. good amount of parking.

breakfast,location,parking

away but we never even saw her while we were waiting for over an hour in the front covered parking area in

great service by staff - very accommodating after breakfast hours ended

they allowed pets

breakfast bar selection was very good but it was only open from 6am-9am on a weekend

better food choices for breakfast.

smoking smell

the price was reasonable and their pet policy fair

like smoke, in the stairwell and hallway, and abandoned car with a flat tire was in the parking lot, the door

leaving. the only good thing was the staff accommodated an early check in.

the milk was bad at breakfast

ample parking and easy access

the dryer took forever to dry one load of laundry

laundry facilities but they were out of service

their laundry services are bad

heated pool as a bonus

room was dirty looking floors somewhat clean but not cleaned well no room service i know it is covid but they

add a laundry facility? a better grade of coffee? i nitpick...

the water in the pool was too cold for my liking.

whirlpool pool gym

the indoor pool was very enjoyable as well

breakfast was horrible not everyone likes stuff in there eggs and there was no bacon

laundry is cheap

laundry, ice machines, bathtub stopper, etc not working

they didn t have laundry supplies for the washer and dryer.

laundry not working, breakfast area in great need of upgrading

the front desk employee didn't have enough coins to change to me for the laundry lol

the cleaning staff was wonderful and the pool, gym, and patios were well-kept and clean.

i had to park across the street in a parking lot and walk almost a block back to the hotel

clean rooms and nice bar with music.

piano playing very early in the morning sad the pool was closed due to covid.

the parking and location of the hotel near the freeway was a plus as well

had a pool which we didn't use but was full of kids and a hot tub

the swimming pool was a major hit for my kids and my mom and i enjoyed the hot tub

the breakfast was very nice and the staff that served it were very kind and friendly

when we left, the kids spotted the playground with the swingset and little buildings that they could have played

location perfect with the restaurant across the parking lot with amazing food

laundry machine didn t work but ended up not needing them so it was ok.

room service available as well

room service menu is sparse no beverage list

very clean! we loved the pool & the staff. great location

salt water spa and pool, terraces, food

the room was clean and had all the stuff i needed and plenty of free parking space

the pool was really nie after a really stressful week and a good getaway for me and my husband

mall, easy parking and nice pool

great parking, services.

bar was very busy, understaffed and the bartenders were somewhat rude initially

were told they didn't have any available u til the following day because they hadn't started the laundry yet

had dirty laundry in it, beds were broken, water handles backwards, outlet & lights did not work, staff was

the staff . comfortable beds. nice tv with channels. and laundry on each floor.

laundry machines inadequate; hallways dirty; rooms in serious need of upgrade

with vending machines and laundry facilities being amenities at this location, i'd suggest having a 2-3 rolls

there was a gym, vending and laundry

the laundry machine was not working.

the website stated they were pet friendly

clean and comfortable room, good variety of breakfast provided, friendly and helpful staff

when i tried to check in i couldn t because i have a kitten and the hotel said pet friendly and they wouldn

the laundry service wasn't working because the washer was broken.

laundry only had one washer & dryer and a lot of special people roaming

was not very clean, inadequate bedding, used toiletries, no coffee maker in room, coin-operated laundry machines

at least try it, they except your family pets too

on our door after midnight waking us up and insisting that we come to the front desk to pay a pet fee

the pool was not open due to an issue

clean room and hotel. good breakfast

signage on the road could be larger -- i missed the entrance to the parking area the first time i drove up to

the breakfast was a great variety and delicious

the indoor pool is very nice too and the long hours are appreciated

have laundry room but no change on property so remove washer and and dryer called customer service no

the bar and front desk staff were amazing!

beds were comfortable. decent bar and good location.

pool area was nice for kids.

wifi did not work

they provide laundry self service

laundry room and the machines were dusty, it will be very nice if they pay more attention to it

laundry facilities worked well and area was clean

gym open 24 hours

we had to wait to check in, wait for breakfast, and the pool was closed

i didn't have time for the gym or need the laundry, but i was impressed by those, also

convenient, free parking and have guest laundry

great, large king , with kitchenette, free dinner bbq and breakfast

maybe had a pet previously

deep cleaning in kitchen may be needed eventually.