wifi was fast and reliable

and helpful staff, a wide range of options for breakfast, and clean rooms

breakfast-8, cleanliness-10, parking-10, comfort-10, beds-10, check in/check out-10

parking. staff very attentive to the client

satisfying but not varied breakfast

the location is about 50 meters from the main area, and on top of everything, parking costs an additional

it s a clothing optional gay report with an amazing pool, sauna and steam room.

they could also have poolside drink and food service, with a broader menu

was nice to spend the afternoon by the pool and using the facilities such as the sauna with many external guests

local people were coming enjoying the pool and the sauna paying 20 euros per entrance and we felt sometimes

laundry service was a bit troublesome

the manager informed us that it must have been a mistake and they send it to the laundry facility and as soon

bit confusing laundry service (seems it's not done on site, so took a bit of time) and some parts could use

kids were delighted the pool was open til 10pm

great that the parking was convenient

was perfect - the suite was spacious, comfortable, and super clean, we enjoyed the garden with pool and the

i had to walk into the business area to a cafe to have wifi to get an uber

view is stunning, great sunset-watching location and there are horses on the premises (great for kids)

spa bath old and looked dirty due to chipped inlets, didnt appear to work anyway

wonderful view, nice breakfast, convenient parking

walk to the beach, very nice and friendly staff, self laundry right around the corner, 24hr

good wifi connection

great location, wifi was really good. bed was comfy. shower was powerful.

our room was on third floor and there is only wifi in the lobby, but they changed our room in the first floor

took the private room, (107) with 2 adults and 2 kids

stayed in mar e sol a couple of years ago, back then the wifi was bad in the rooms

the wifi was stable in the rooms, that would have been even better, but it's not a deal breaker since

hotel, nice accommodations, excellent breakfast and very helpful/pleasant staff

restaurant and sandwich bar was incredible quality and value

breakfast was perfect

there are only a few parking places in front of hotel, but plenty up the street and around the corner

it was clean , breakfast was good, staff extremely helpful and friendly.

great value. comfortable. had elevator. breakfast excellent.

arrived 21:00 hrs ; 2/close to lisbon; 3/ out of season(expecting to be quite place) and 4/free parking

free parking advertised but only three spaces

had stomach pains after breakfast

breakfast was a nice spread, the bread was fresh and delicious

breakfast was included

is an exceptional hotel close to the beach and good breakfast offered

location, breakfast, cleanness

glass for drinking, they managed it the last day, the bathroom needs a curtain, laundry service is a lil bit

dirty dishes left on the floors outside rooms with laundry bags. this was throughout the day.

super helpful with all kinds of requests (booking a taxi, laundry, preparing parasols,

no spa facilities. no laundry facilities. pool is freezing! the mateus bar

room service girl who also worked the pool bar was very sweet

stay, i made repeated requests—four times in total—for additional coffee capsules and laundry service

the spacious suite with the kitchen

lovely contemporary design large room with big balcony and kitchenette and living area

the rooftop bar was very nice - music was a little too loud to allow conversation :)

i choose it for swimming pool and i have kids and they said itsnt alowd

things such as squeezed oranges - but overall quite good staff super kind and collaborative good laundry service

i arrived late in the evening and was told that i couldn't get shirts pressed for meetings by the laundry service

good gym&bath facility

room service

the mini bar in the room should be clearly explained that it’s not covered.

easy parking

good spa, excellent breakfast and dinner

main bar was closed to guests twice during our 4 day stay for promotional events, once for pretty much

breakfast was included

spa was fully booked presumably to day visitors

restaurant and breakfast are very good and reasonably priced

my favourite spaces were the beautiful library and the rooftop pool, with its spectacular views over the iconic

went every day before me breakfast and in the waving

the staff was so kind and accommodating, the breakfast in the morning was delicious, everything was clean and

just found the coffee at breakfast a little but soft, din`t loved it .

good breakfast

internet wifi

breakfast wasn't great

we ordered breakfast in the bedroom and got room service for all the meals

location, pool, parking

breakfast was good and plenty

chickens waking me up at 5am. bar was not staffed and only severed you if you asked nicely!

parking place however, parking in the street of the hotel is free of charge

was no complimentary water in the room, the mini bar was empty and the bathroom window lets a lot of light into

best breakfast in town, excellent location, great staff

very close to supermarket, laundry, cafe and good restaurants

indoor pool should not be used by kids/babies, so they kicked us out

breakfast could be better

pool, breakfast and room upgrade!

convenient easy parking. amazing spa facilities.

buffet breakfast + decent wifi + clean + original pastéis de belém basically around the

wifi is ok, and location is ok

strong reliable wifi and a quiet co-working space for digital nomads without annoying rock music

terrace is wonderful but does lose wifi connectivity

pants were missing from the laundry

changing rooms in the spa are not clean.

the breakfast, room service and bar were also very good

gym, pool nice setting

great restaurant and daily breakfast buffet

good buffet breakfast with fresh and varied options

and well-prepared breakfast, with hot options

excellent staff, varied breakfast with hot options, and good transport connections

the breakfast was varied and also included hot dishes

the breakfast was tasty and well organized, the wi-fi was fast, and the room was very comfortable

however it wasn't exactly optimized for comfort - some products in the room (such as the laundry bag) needed to

gym

lovely room and amazing breakfast

well equipped gym and quiet but convenient location

our anniversary and, when we got to our room, it was fully decorated with artificial rose petals, a handwritten

cleanliness ; excellent location, decor, bar area, bathroom set up

staff was very helpful and the breakfast and dinner offerings were great

great breakfast, location and room!

comfortable, clean, equipped, nice, super breakfast.

the breakfast buffet is always fully stocked and well presented

also laundry handled under room and was very loud at 4:00 am

above expectation spacious room and beautiful bathroom, breakfast was great

we loved their honesty bar and all the staff were so friendly and relaxed

breakfast is on a hot and cold buffet offering and was great quality for a broad range of tastes

location, views, friendly staff, delicious breakfast, thoughtful touches

complimentary valet parking

the pool was crowded with external visitors with kids..quite noisy

the pool is surprisingly large for a city hotel, the bar and fumoir are very elegant with an old school style

service very good, beautiful breakfast, pool and gym and great local staff knowledge and recommendations for

hotel was great, staff exceptional, they went the extra mile with everything, comfiest sunbeds, spa was excellent

booked this hotel since they had listed that the hotel had room service but when we called to order food we were

service, room and breakfast was excellent

no key for the safe unless you ask, no wifi code notice in the room

the wifi was not working in room 201. a real disappointment.

room service was good most nights and the outside space was also nice.

the kitchen was fully equipped and beautifully installed

great kitchen area

the pool, restaurant and bar were not open yet

well equipped kitchen

location, the building, the rooftop pool, the interior

there is a parking at the hotel

the evening room service was brilliant and the food was very good

very clean . loads of option of food for breakfast

wifi was slow!

rooms are too dark, wifi signal poor in some rooms i had to change twice.

the gym and the staff was lovely

the lobby and the co-working space are very beautiful, not to mention the gym, which is gorgeous

tastes nice, you could control the room temperature and it was really quiet at night, good wifi, friendly staff

clean, modern, and extremely functional, which made our stay very comfortable and easy with the kids

nice gym.

perfect location - great breakfast - comfortable

cleaning of the room and welcoming people at breakfast week-end far below acceptable.

2) total lack of sympathy from the maid at the breakfast

the breakfast buffet is simple and could have more options.

the choice at the breakfast was great

the room also comes with a room safe, a hair dryer, toiletries laundry/dry cleaning (fee) and there is also

the location, cais do sodre was brilliant with the time out market minutes away, load of roof top bars including

not sure if they did room service, there was a restaurant connected but i’m not sure

these is no coffee set up in the room but there’s a mini bar that is filled with drinks and treats

the pool and pool area was wonderful and the location was very secluded

clean, modern, laundry service was fast! restaurant is fab, breakfast is excellent!

wasn’t anything i necessarily disliked, but laundry was expensive, so i went to a place that was a 3 minute

climbing up and down the twin room bunk bed might not be suitable for younger kids

the wifi didn't work properly

there's endless restaurants, shops and bars all within a short walk

i liked 2 separate bunk beds for kids

kids loved the bunk beds

we missed the elevator, 4th floor with lagguages and kids was a challenge.

- very nice staff - cozy room, furniture etc. - great location - wifi

i was on the 4th floor and despite being in a bar area, it was

free snacks and beverages for guests leaving and returning from sightseeing, late check out organised with no

nothing. may be a bigger gym and a pool.

clean rooms, super friendly staff, small but comfy gym (they partner the second one which is bigger, ask on

nothing. may be a bigger gym and a pool.

staff makes this place; the housekeeping, front desk, concierge, valet/bellmen, and kitchen staff spoil you

breakfast is light but a good and tasty start for a small hotel and with the most beautiful views

location is excellent and the rooftop restaurant/ bar is great start and end to day for sunrise and

downside of this property especially in the room where i stayed is the wifi connection is not so good

delicious and rich breakfast with local organic food

nice restaurant for drinks and breakfast- hotel staff was friendly and helpful

plus the restaurant was next to the pool

multi-course breakfast on a beautiful terrace with cooked-to-order eggs as you like

the room was impeccable and the views from the rooftop bar are spectacular

make sure to get a drink on the roof top bar to start or end your night

the restaurant kitchen's air is pumped out to the rooftop bar, making the space incredibly unpleasant to enjoy

breakfast and very pleasant service

we were there in january, and they let us have a late check out free of charge, very kind and generous of them

lovely fresh breakfast every morning and the japanese- peruvian restaurant at the hotel had beautiful food and

for some customers the absence of a swimming pool or a gym may be a downside, but an old building in the centre

breakfast was fantastic

we even got a free laundry service and a welcome wine - with endless refill ud83dude04 just go there, you wont

and the hotel doesn't have a laundry service

only thing i would dock a point off is that they dont have laundry services

the breakfast cannot be better

location was great, breakfast was yummy (lots of options), the spa area was great and we had a fabulous room

it was nice to have a laundry machine

laundry was done quickly and the room came with sparking and still water in the fridge

they upgraded us to a suite, no extra charge didn’t have breakfast, but had a few drinks in bar would definitely

to catch your flight (options for chauffeured private transfer and early morning breakfast room service)

room service - breakfast

from our car services to laundry to everyday interactions, this place made us want to move into the resort

even simple things like getting your laundry back so quickly are just great

as a vegan, i was preferred a vegan breakfast with proper protein

backyard setting is fantastic - and encourages you to meet and chat with others, and the small bar is welcome

first in portugal, in a solo trip and everyone in the hotel made me feel very much welcome, the breakfast is

no ac or access to laundry facilities

we had a big room, there's a cheap laundry service just around the corner (wash and go)

28e just a few meters from hotel, nearby have many eatery, supermarket, laundry shop

large apartment with kitchen area. super friendly and helpful staff.

location, staff, wifi

exceptional staff and room service. beautiful view

breakfast and dinner super

loved the hotel’s roof top bar and the food and breakfast was great

they arranged transportation, a tour guide, and spa services for us

i have to nitpick, the gym was small, the room was a bit small, , and a rooftop pool would have been incredible

using the only lift to take down laundry at the time people were trying to get down for breakfast, even a simple

only criticism is that they need to get same day laundry service - currently it's next day

laundry price is extremely high and came back with very low quality

missing basic hotel services. ironing, laundry,

i was also surprised that my room did not come with facial tissue or a laundry bag, but maybe that's because

breakfast was outstanding in every way - quality and variety of menu, and service

spa was closed for february maintenance which was the only negative of this trip.

2 small things the room floor makes noise and the running machine and the elyptical at the gym is low grade need

had super dinner in the restaurant on the lady night and had drinks in the bar each

breakfast in a beautiful and calm setting, the comfy room with great bedding, the nice swimming pool/ sauna/

only negative was a bit of weirdness at the restaurant with sitting at the bar when it was completely empty with

we were there a few days prior to xmas, upon check in, we were given early check in and also a special shoutout

great location (close to everything but on a quiet street), free parking

location; design; team; restaurant and the bar - brilliant.

gym well equipped, with brand new equipment

no iron, had to use the laundry company 5mins walk away

you should have laundry and ironing

i wish the hotel provided a steamer or iron instead of laundry service

that we went to the reception and asked for an iron again but we were told to go and look for the laundry lady

our kids had that much better than us looking into laundry room

no laundry facilities even though it mentions that it on it brochures

wifi problem in the room

we didn't like they had room service for dinner

carpet floor , they offer water in the coffe bar inside the room, the balcony view to the heart of lisboa

fast wifi

in the states you have at least 7 -8 laundry soaps and cleaning products that are

view’ guys please don’t name it terrace view’’ if all you see concrete walls with hunging laundry

staff was super friendly and helped us with early check in and early check out

there wasn't a consistent wifi signal.

is provided delonghi coffee machine, as well as tea and cakes is served thru out the day at the kitchen

laundry service and staff was unable to offer assistance on this, asking me to search online on my

glass door that opened out on to a first floor roof which was where all the air con units, and laundry/kitchen

fast wifi 5

wifi can be improved in coverage and speed.

everything was spotless and breakfast buffet was gorgeous - fruits, meats, eggs, you name it

did not mention that there is no laundry on weekends.

linens and perfect pillows big thirsty towels and nice supplies in the bathroom strong, reliable wifi smart tv

the sports bar area is excellent for a drink

they don't have room service or continental breakfast

comfortable room, quiet yet central place, good breakfast

the laundry machine was running too noisy next door the whole day

we were told there were no towels at all in the hotel, because the laundry service had not dropped them off

water from the shower wasn't always hot and the noise from the bar across the street can be a bit noisy

i could hear the phone call my neighbour was having and there was a bar in front of our room

narrow porch very risky with kids

breakfast was excellent

we really would have liked an elliptical machine in the gym.

breakfast options could be better.

excellent gym

hotel breakfast abroad, great choice

friendly and helpful staff, great breakfast buffet, short walk to the water, and a fun roof top bar and patio

we have visited many times over the past 15 years , on our own and with teenage and now grown up kids

a vegan i would like to have more options for breakfast, they had plant milk which was nice but didn't have

the wifi is weak and does not work in the room’s balcony; no shade area in the esplanade

outstanding breakfast team - outstanding front desk, concierge and rooms team

if you order anything from the kitchen it will take 30 to 45 min to receive it on the table

suite was fantastic, the staff were extremely attentive, excellent service from check-in to the bar and restaurant

from the outstanding breakfast to the comfort of the rooms, every aspect of the stay reflects a commitment to

breakfast is very low quality comparing to all the rest

i had laundry done and they used too much soap

everything was great except the cost of laundry which was extortionate.

kitchen tap in my room was loose and needed fixing

amazing location, nice bathroom, everything was top clean :) friendly staff :) fast wifi :)

i could cook a full breakfast all week for the cost of one meal in their lobby

laundry service got my husband's pants stained with probably a permanent marker and it won't ever

neighbors had very noisy kids running up and down the hallway

the wifi internet connection is bad.

didn't fill the water in the room as part of the room service

good free wifi

no services offered - no breakfast option (no dining room), no laundry service, front desk service only during

booking, i somehow missed the fact that wifi is not available in the rooms

wifi can sometimes be very slow.

situated perfect, kind and helpfull staff, nice breakfast and excellent wifi

breakfast with large variety, very kind and helpful staff, super clean and quiet rooms, very good wifi everywhere

were painted in black, a lot of noise in the hotel and couldn’t even get a water when i called room service

great location, comfortable bed, playing set for kids

no pool but the rooftop bar was nice.

rooftop bar and friendly staff that let us store our luggage before check in and after check out

free water and coffee pods, comfortable bed and an array of pillows to choose from; -very pet friendly: no

so they even made us pay for the laundry service we had to use for delicate clothes

wifi did not work so it was not ideal for work if needed

wifi is stable and fast

prices in the bar and restaurant are reasonable

beds, pillows and linen very comfortable, decent coffee maker in room, mini bar and free water and pastry

also - no laundry service

there were no extra blankets late at night, room amenities such as laundry bag and toiletries were a bit limited

cozy and stylish room, super central, nice staff, cute “covid” breakfast brought to your room (shame i couldn

location, very nice interior design, good breakfast, friendly personnel, excellent quality wifi

i didn't like that breakfast was at their sister hotel down the street

wifi worked well for me

coffee juice was offered when checked in and drinking water provided and loved the lovely little bar of

honesry bar in place

wifi works fine everywhere

the breakfast in the morning was lovely and the open, honesty bar for a late-night drink was a lovely touch to

with checkin and direct hotel items, but when asking for any items more concierge (car rentals, laundry etc)

the room was nice, the ac / heating worked, the bathrooms were clean, the laundry done properly

wanted to do a laundry service which is advertised but it seemed to be too much of a issue for staff and expensive

didn’t get towels replaced for both days and they took the old ones (blamed it on the laundry), leaving us

another thing that bothered us was that they didn't have laundry service in the hotel but would send it to

great service, nice newly renovated rooms, very good breakfast and an excellent location.

complementary breakfast was outstanding

i would add a table to the balcony or another chair to the table to make room service meal easier for 2

breakfast was excellent

hotel decor and rooms are superb, very good breakfast, great bar facilities and we noted how many non-residents

the laundry service was appalling

our one issue is that we sent out laundry and it did not get done and we were not told right away

very good room setup for 2 adults and 2 kids

no dedicated room service and no kettle in the room

great breakfast

the one had a tiny window that was high level and had a balcony right next to the laundry with washing on lines

there was a balcony but is was very tiny and sat opposite some sort of laundry facility - not very private

there was no iron, but they have a laundry service.

door there were 3 mega air-conditioners attached to the wall and if i reached out i could pick laundry from the

wifi is functional very well

the staff forgot, but i only told them about it once later i used the kettle do not recommend laundry

they worked hard to get me an early check in so i could get some rest after an overnight flight

attached restaurant and bar has great food and service

even though we mentioned this twice, the room service never once (in 6 days) filled up the complimentary coffee

wifi a little inconsistent at times

service, the breakfast is ridiculous and if you don’t get their cappuccino you’ll regret it, amazing staff

lisbon - the friendliness of the staff is outstanding - rooms are spacious and very comfortable - breakfast is

lovely continental style breakfast and a bonus complimentary drink on arrival

and helpful staff; delicious breakfast with nice variety; great location for us, in walking distance to good

very nice with the nespresso machine in the room, and super tasty breakfast.

from the location, everything is terrible - the wifi is awful, the cleanliness is very poor, the elevator is

location, breakfast, wifi, clean

i didn’t use wifi that much as i tested it once and thought that it was lagging at that point

family, specifically both my kids loved the 3 bed room

location, breakfast, clean, service, wifi

laundry was expensive aswell

no laundry service...

spa facilities are a bit limited with only a pool and a sauna but for a short stay, it was enough for us

room service options or menu’s in the rooms would of been an extra addition but i really can’t

they could use a few more options on room service as it's literally just bar snacks or cheese

hotel is located on a cobbled square and the laundry is delivered with metal trolleys at 3am

bar could have been open longer, or at least have access to some drinks later in the evening

no phones in the bedroom to talk to reception, or room service

lovely room, nice breakfast, and a bar

the aircon in the bar area didn’t seem very cool

, setting, staff and breakfast

photos and because they advertised as being a hotel, with spa, massage, live music, concierge, room service and

luisa in the bar was especially helpful

breakfast was fantastic and served by a delightful staff

the wine bar just needs more advertising- right now it’s a hidden gem!