room close to pool and laundry services - don t book 433 if you want a peaceful stay

the room also had a nice place in front of fireplace and a huge bed

excellent indoor and balcony jacuzzi, properly heated pool, very private territory and special wooden bracelets

too cold in the pool , maybe a little heat would help that pool by the jacuzzi.

the staff in the park is friendly and great with kids

too many cow pies on the hiking trails laundry wasn t available for free

super breakfast

much rain,not common to rain that much, but all good, no ones fault ,no wifi cuz of it, which allowed me time

limited food options for kids for dinner

every aspect of the poas volcano lodge, but it may not suit those who want tv in their room or wifi within their

there is also very nice garden, we had our breakfast there and it was delicious

breakfast was super tasty

nice location with fresh air in the mountains; good breakfast and helpful staff

the owner was very friendly and prepared a delicious breakfast

the breakfast is very delicious

hot water even in a mountain accommodation where it was cold outside, no wifi, bed wasn't so

the cabin was spacious, with a well equipped kitchen, table and chairs for seating

no wifi

we slept in the container. staircase was a little sketchy. wouldn t recommend for small kids.

comfortable room for four to five, with alkoven for the kids to sleep, kitchen corner with refrigerator and

the included breakfast was delicious

were were two families who together had 7 children among us and the kids had so much fun exploring the property

there was a little fireplace-like heater and a second space heater, but it was still uncomfortably cold

maybe take the room curtains to the laundry...

the retreat staff is incredibly helpful and arranged cars, cleaned laundry (for a reasonable fee), and arranged

of an issue in the kitchen, lunch and dinner were not available at the property, so i had to do take-away

the homemade breakfasts were delicious and we enjoyed walking the gardens and taking a dip in the pool

thinking of one, maybe the pool is a bit small and inside, but everything else compensates and you can also take

the staff was cordial and did our laundry

we came for the remote location- so be aware it is a bit far from amenities great laundry service and

plus- he makes a very good breakfast

- nice cabins - lovely and helpful staff - pool with so nice views - lovely big garden - very good starting

the accommodation was spacious and contained a small kitchen and good shower

there was secure parking on site that was locked behind the gate at night

also, the breakfast was full service (not just continental) and included in our price

the free shuttle to and from sjo airport is very convenient and heiner (spelling

big room good wifi great views

with a couple of children who happened to be picky eaters, there weren’t many options for our kids

64 dollars for a couple items of laundry

loved our spa services but most of all loved the gardens

buffet breakfast did not have hot selections

pool/jacuzzi to ourselves most of the time and my daughter and i enjoyed a full 90 minutes in the spa (which

thanks for the extra modem when the wifi went down

and spacious, even with kitchen, washing machine and dryer so we could do our breakfast and laundry there

they let us do our own laundry, let us hang at the pool all day after checkout as our flight wasn t until

you have your own balcony and also the pool and the viewpoint

in the morning we were cheerfully greeted with a delicious breakfast on the veranda

we have very nice view in balcony. there are health breakfast. it is very quiet environment.

the pool was extremely cold. not enjoyable

the plates were dirty, we couldnt even use the kitchen because was dirty too

bar has an indoor playground for kids, which we had never seen before

the pool and jacuzzi

slices are not safe for kids

we wanted to do some laundry but they made it so complicated that we didn't do it

and every time we needed it we had to ask the front desk to open the hotel gate, then open the parking gate,

lovely relaxing pool & jacuzzi

the manager was very helpful and accommodating, and they provided us with breakfast boxes without us needing

we loved the pool and

a bit cold in the rooms. meals and laundry service are pricey.

breakfast very good location for birds

very basic breakfast - 2 eggs, pinto rice, and fruits

now they have wifi

we enjoyed watching the wildlife from our breakfast table - coatis, agouti, black guan and countless hummingbirds

the rooms are big and have a luxurious terras, where you can eat the perfect breakfast they serve

the owner is very nice and prepared a breakfast for us to have on the rooms own spacious balcony with a view

we loved the view from the terrace, and breakfast was wonderful

the breakfast included fresh, ripe tropical fruit

they made us breakfast and took us to the airport at 5am : ) will definitely be staying here in the future

the free to use laundry room was great

has laundry facilities on site and a nice restaurant the owner recommended a few minutes drive up the

we needed to do laundry, and were offered the properties laundry facilities without charge

they let you use their refrigerator and microwave that s in the kitchen any time they made a fresh breakfast

the breakfast is that of travel commercial content

the breakfast brought to the room was lovely

reached out to the hosts about how i could make coffee, they let me know that they could bring me breakfast and

provided conflicting information regarding the price of shuttle, laundry and other services

our kids were delighted with the pool, with nikki the dog (and the bunnies and parrots

amazing place with great pool, beautiful garden and stunning view

and also the new pool area looks great

the kids loved to pat the dog and the cat

spa treatment was rushed and not lux, dining staff picked up cutlery not from the stems but from

while they don't offer laundry at the inn, there is a laundry service 1 block away.

close to everything laundry next street over, many restaurants available, great shopping.

parking lot was full of hen we arrived but friendly hotel staff quickly arranged for a private

i also want to thank the staff, darwin the manager went above and beyond to help us with not only parking (which

close to the airport, beautiful history, wonderful breakfast

breakfast was made for me by my costa rican hosts in another san jose neighborhood with shops,

the breakfast was traditionally prepared, rice, black beans, plantain and eggs

some bed sheets in my kids room were stained

10 minutes from the airport and breakfast were awesome

the breakfast was okey, but no rice and beans the room had good wifi and good shower

our whole laundry was washed and dried for 5000 colones

laundry service was also great and quick

they even did my laundry for a small fee and what a fine job mellissa did with it

nice place to spend the night prior to flying, nice staff, you can do 4kg of laundry for 10usd on site (wash

excellent wifi and they brought a chair and desk to my room so i could work remotely

for a bit extra money, they did my laundry - perfect for a backpacker like me :) so if you searching for a nice

good wifi

cool old building, offered breakfast to go in the morning early before our flight (before the official breakfast

new firm bed. good location, nice breakfast, nice staff, pleasant breakfast area. good wifi.

the breakfast was decent, the location is perfect, just 6 minutes drive from the airport

accessible by car, parking is safe

location, breakfast, secure parking. carolina is such a kind person!

breakfast was freshly prepared in the garden kitchen and there were lovely areas to sit outside and

parking is a bit of challenge.

the breakfast was excellent, and the bed was very comfortable

laundry came back folded and

laundry facilities which was main reason we chose this hotel, however upon arrival, this turned out

very nice rooms, clean, friendly, accommodating staff, shuttle to airport was perfect.

parking

stay here frequently because the staff is always friendly, the rooms are clean, and the airport shuttle/ free

the wifi was good

great breakfast. great location. owners were on site and super helpful . family of 4 from usa

small comfortable place to spend the night. good breakfast and service. thank you!

location, such lovely ladies they are so kind and happy to help, breakfast was excellent we were full up every

good hot water and good wifi

excellent location super friendly staff great breakfast

nice staff - great breakfast - great price for costa rica - dorm with few beds - towel and soap for

breakfast was served by a couple lovely women

i do understand that you get what you pay for this place is completely ridiculous, wifi signal is barely received

good location, comfy bed, hot water, good wifi.

grounds, great breakfast, great value

place, beautiful pool and restaurant, clean & comfortable room, great friendly staff, great wifi

the pool and grounds are very pretty, we walked the trails

smelled musty, wifi was horrible, no hot water the night i arrived

private parking with security at the gates

fast, reliable wifi

was great, communication was amazing and we were able to get an early check in

wifi was fine and the room was overall clean

wifi worked fine

friendly staff who did my laundry for free !

friendly hosts providing excellent comfy rooms, nice buffet breakfast and airport transportation, thoroughly

clean, quiet, great wifi, close to airport

clean property, friendly staff, delicious included breakfast and free airport shuttle

called using airport wifi, and the free shuttle arrived in 5 minutes, even though i arrived late at night

place with parking inside the residence

nice pool and very comfy beds

breakfast was great, too

breakfast was good and served at whatever time we wanted

breakfast too small and the room i was in didn't reach the wifi

they even made breakfast for us at 5am as we had an early shuttle

great place. room was very nice. pool area lovely. staff helpful and kind. highly recommend.

was great, chose this hotel as it was close to car rental, and pet friendly, room was quiet, court yard perfect

s super close to the airport, the bed was super comfy and the breakfast was great

pizza and breakfast were wonderful too

free airport shuttle

room, pool, bar, restaurant

exactly what we needed for a hotel next to the airport. free shuttle aswell.

i like the gym and the breakfast

was great, gym was modern, rooms were big and the overall facilities were great

quiet, very comfortable, & a very good breakfast, self service guest laundry

loved that we could run a load of laundry, as we were traveling throughout the country

laundry room

a bar would have been nice plus a room to do laundry

bonus was the coin operated laundry so we could was our sweaty dirty clothes from our stay at manuel

laundry facilities were out of order

the gym was a decent size and the complimentary laundry room was very useful

the self-service laundry located upstairs was extremely noisy throughout the night, including at approximately

there is a free laundry area as well

laundry machines were free and in excellent condition

free shuttle, nice linen, friendly staff, free laundry and coffee. what more can one need :)

pool & laundry facilities were inoperable very noisy housekeepers talking loudly as they cleaned

front desk, breakfast wonderful, free laundry, nice clean pool area, so helpful, housekeeping

they had free laundry service for guests but didn t have soap available. bummer!!

i love having the use of the laundry facilities at the end of our trip.

i also appreciated they had laundry on-site, a printer, and fast wifi

great location, nice pool, complimentary breakfast, laundry room, nice beds

needed to go to another building for cash when i had to do my laundry.

everything was good! needed more directions about coins and laundry.

shuttle btw airport and hotel just outside terminal to the right; atm in casino next door; laundry-takes american

the room i got is next to the laundry room, so there was some noise.

location to airport, shuttle, laundry, good food, clean place, great helpful staff

much parfums and smells of chemicals please use fragrance free products to clean and do laundry

could used a laundry room for hotel guests

lovely small garden area with pool

loved the bathtub design in the room and the little kitchen

parking lot was big and extremely secure

good wifi connectivity, but only in the rooms and near the office

the pool closed early

the pool is fresh and inviting, and the grounds are simply spectacular, with a seemingly infinite

lack of sunbeds (4) service in bar - no white wine, ran out of red after 2 glasses!!

next morning saw the beautiful grounds and pool

free parking, nice grounds, decent breakfast with fresh fruit, eggs, delicious banana bread, and

pool and permitted to swim on arrival at midnight

the pool was chilly but my kids loved playing in it

pool was a hit with the kids

cold swimming pool meant that we didn't use the pool.

the rooms were beautiful with their spanish style furniture and balcony overlooking the pool

wifi was a little bit weak

the beds are comfortable, it also has a nice pool and the garden is very beautiful

to convince us that we had only paid breakfast for 2 people, and we had to pay extra for the kids, and we had

good breakfast, very nice gym

any other stuff in the restaurant is phenomenal and the pool area is extremely nice outside

the 24 hr coffee shop and room service was great. beautiful property.

we ate dinner and breakfast. both were excellent. room was also very good.

lovely pool

huge pool, large rooms and don't forget it has a spa to get a massage after a long vacation hiking

breakfast was yummy

spa experience is exemplary

property and grounds are beautiful, and the pool is huge

laundry service, reasonably clean rooms

kids liked the pool although they complained it was too cold

free airport shuttle

amazing breakfast and free shuttle that picked us up after a late

hot water, ac, airport shuttle, gated access, parking, efficient check in/out, good connection wifi, even a tv

a basic breakfast is included

the hotel would also benefit from a pool area with outside seating and perhaps a spa facility

breakfast was amazing

started to clean the restaurant windows during the breakfast which was loud and disturbing the peace of the

breakfast could be better

great for us because of proximity of the conference venue next to it and automercado, pharmarcy, laundry place

comfortable, the location was nice and convenient for the airport and the hotel provided a free shuttle service

small room for 2 adults and 2 kids trying to pack up after a lovely vacation

the wifi was spotty in my hotel room sometimes

beautiful grounds, friendly staff, free airport shuttle.

wendy also helped us with laundry which was so kind of her

wifi is only available in the family house (there is a strong signal there)

had a fantastic stay (including 2 kids of 5 and 8y old) with wendy and her family

kitchen is very basic, only fit to prepare a simple meal.

we did a couple of tours with wendy and would thoroughly recommend them, the kids loved it especially our 4

great gym, pool and even kinder staff going above and beyond every

attention to our dietary need (gluten, egg and dairy free) for breakfast and dinner

the kids especially loved the pool, and we adults made great use of the gym, which was incredible

brand new, clean, very well located, with an amazing complimentary breakfast, a cute pool, and nice shops and

hotel is super comfy, breakfast was delicious

breakfast was basic

breakfast was an option of white bread toast and butter/jam or cereal

full breakfast still not available.

clean and lovely breakfast.

no free breakfast, vendors asking to take you places and tours. aggressive .

breakfast too early

the two bedroom cottage (one double and one twin bedroom - with well equipped kitchen, dining table and chairs

breakfast in the restaurant is nice with a great view

breakfast was good, served in the home of the owners

fireplace in unit, and extra blanket available , if needed

provided a laundry service in a very short space of time

wifi - not working by our room

stay, close and food is great value and cheap, the pool was great

the staff is very friendly and helpful. pet friendly.

i didn't try out the pool or the spa treatments

4am to catch early flight, their front office arranged transportation since it was before their shuttle hours

staff were extremely helpful, it was very clean and they have a shuttle to the airport every hour

wifi wasnt great and the tv impossible

i arrived after 10pm. hotel shuttle did not show up at the airport.

breakfast is ok, plenty of parking space

they said they were having a big problem with their laundry

no laundry service

they're laundry was

housekeeping was lax. laundry services could be improved.

laundry service is beyond overpriced

self serve laundry with washer and dryer

and clean apartment with kitchen and fridge near supermarket, bus station and airport

there was a nice kitchen if you wanted to cook

clean, close to alamo/enterprise return, nice neighborhood, gated parking lot, close to airport

value close to the airport with secure parking

gorgeous lookout onto the golf course, amazing breakfast and hospitality

outside back yard with view of golf course

hotel is right on the golf course

fabulous view across the golf course that might have appeared from the advertising that one would have access

tv,wifi,room cleaning, golf field around, a lot of things really makes you so happy in staying there

no gym.

the view of the golf course was great from the foyer and from the room

it s location is perfect for playing golf , and the staff is wonderful.

secure parking is provided and the san jose international airport is conveniently close

a great hotel and a great location. the pool is lovely and rooms really big

big property, nice gardens, tennis court and swimming pool and it feels super safe, plenty of parking space

room was great, big tub was nice for the kids, spacious, fridge, tv, ac -- all working, all good

my kids were able to play billiard and metegol (foosball or table soccer)

amenities here, from gym to pool, to the restaurant onsite

appreciated the early check-in and free laundry.

added bonus: the laundry room on the first floor which given we stayed after a two week trip on our way to

there was a queue for laundry in the evening as they have only 2 +2 machines

staff, good breakfast and clean hotel

breakfast

very friendly staff, great location, traditional breakfast

hotel had enough parking spaces

the breakfast was quite big, and they were ready to replace the eggs with fruits, for the vegan that i

that said, the wifi was poor, both in ability to connect and in strength

room was weirdly furnished and uncomfortable, lots of road noise and laundry room noise made it very distracting

laundry facilities on the property

rude and gave zero direction on how to find the room, maid woke us up at 7:30 to ask if we wanted laundry service

accidentally took it and i never got my dress back, even though i begged the staff to look in the laundry

shuttles every hour from the hotel to the airport, 24 hour room service, fresh cookie on arrival and a smile

-parking available -wi-if available -owner was nice

nothing in the kitchenette except mugs and glasses; no plates or silverware, coffee filters or anything else

missing cutlery in the kitchen

there was a kitchen in bungalow, but no cutlery

breakfast was tasty, with fresh local options, and we enjoyed seeing exotic animals around the

very quiet and peaceful good hot springs and pool the restaurant in the area is good!

laundry here , tv is small , slow wifi , the deadbolt on the door didn t work

down facilities, no free shuttle to the airport after 1 pm (advertised as free 24-hr shuttle), no laundry, awful

don t like the perfume cleaning products or laundry soap

a laundry on site

near restaurants and laundry facility

laundry and didn t return change, was not rinsed well or folded poor lighting after dark, bring a

fan only worked with lights on breakfast was minimal and inconsistent description says there is parking but only

the pool was nice and big and very refreshing

at airport (while booking is saying there is one further away from airport then booking told me wifi/internet

the swimming pool is great for the kids who (with jetlag) went in very early in the morning (quietly) and the

being close to airport on departure and the staff arranging transportation, the great job of laundry and the

nice little outdoor pool that the kids enjoyed & relaxed homely restaurant on site

favorite part is when the owner of the hotel, originally from canada, stopped by and asked if my kids would like

nice staff, really good food and a nice pool

some loud kids running around with no parental supervision. but not your fault.

also nice that their laundry service was affordable

no bar or restaurant privacy issue with the bathroom no tea or coffee in the room

it was nice to have the gym and pool and i was grateful to the friendly staff for letting me stay by the pool

location for where i needed to be secure parking restaurant on site

nice pool, nice gym, room and bathroom were clean and confortable.

decent size room, free parking directly in the hotel

it has a cute little swimming pool for kids of all ages

clear, clean swimming pool i enjoyed while wearing a thermal swimming top on jan

we were in the pool before 7 am and the kids had a wonderful time (we did too)

good free wifi to plan the next few days

breakfast was very tasty, i was full ud83dude0a the staff was very nice and helpful (did the laundry for me)

parking space for the car

the wifi connection was awful

pool, the breakfast and the staff were amazing

is great, bed was very comfy, nice and quiet location for our first night in costa rica, good parking

wonderful garden, lovely stuff, delicious breakfast

breakfast was also delicious

very peaceful grounds with a lovely, refreshing pool.

wifi is good

super friendly staff, clean spacious rooms, good food and an awesome pool

but, as we arrived just after 9pm, the restaurant and bar were closed, so we couldn t get anything to eat or

very nice pool area as well

are friendly & helpful, the rooms are clean and comfortable, the grounds are stunning, nice size pool, really

we tried to go into the bar at 5pm and were sternly told that the bar would not open for an hour

breakfast was exceptional, the garden is amazing

beautiful grounds. comfortable. really friendly staff. good value for money. private parking.

breakfast could include some fresh fruit for vegan dietry recomendations

good breakfast and excellent attention from the staff

rooms were spacious and had a fireplace and a bath

free breakfast too

super comfortable, great breakfast, free laundry if you do it yourself (and a paid one available too), lovely

laundry room

the location, breakfast, free laundry, rooms, pool, servers were amazing

half of the machines in laundry room was broken

liked the fact that there is a do it yourself laundry room

the natural pool was fun, but the whole area could use some love (broken chairs

they have a 'poza' which is a natural pool (though theirs is sort of man-made) in the river for swimming in

breakfast was great

breakfast was good

he even arranged room service for us when our baby fell asleep before we could go to the restaurant

the hotel does not have an in-house laundry facilities for the guest

good gym

i like everything about the property, great location, facilities, good staff, gym, breakfast

did not use pool amenities but looked nice

late check out

the room has a small kitchen in case you want to stay several days and prepare something to eat

they don't have soap and shampoo in the rooms also the bed is almost in the same place of the kitchen

perfect to stay because it has a small kitchen

the staff. the club lounge. the pool.

excelente room service, el gym genial.

we sat next to the swimming pool for a drink while our kids swam, but nobody came to us, i found only a printed

pool could be bigger

of dining options/good food, casino in the hotel, a nice gym and upper level pool, very good pricing compared

great breakfast, laundry on site.

ground floor handicap stall bar was too short

it has a good room and pool and the breakfast is alright

pool area is nice and also recommend to go and train in the gym

wifi was poor in the area of my first room but the staff changed my room where i had excellent

shower in our room was cold, and the laundry was extremely expensive

and andres, now at the restaurant downstairs, daniel outstanding, i almost forgot, we call for laundry service

the gym is well equiped - would suggest adding yoga mats to use outside in the courtyard

breakfast was incredible

some of the gym equipment is dated

noisy from the laundry room, even that my room was not that close to it, they kept the door open and it made a

great breakfast included, all staff was very nice and super helpful, and even had a gym and laundry room

we were in a hurry for our onward trip and the kitchen staff made our breakfast so quickly to accommodate us

great staff and facilities. secure parking. best breakfast.

we only stayed one night but had a nice drink in the bar which had a really good vibe

the pool and property are beautifully kept and the rooms are classy and clean

best hotel in san jose . staff is the friendliest , pool is amazing and room was so comfortable

cool pool with hip bar and lounge

the housekeeping was well managed with room service every day

the bar and restaurant are on site and once you ve been here a couple of times everyone knows you by

breakfast was good, but i must say, not according to europe standards

breakfast was not included

nice room, clean and comfortable. breakfast was excellent, good service.

floor a little dirty , mostly in the corners all the tables in the bar / restaurant were full of water marks

maximum wifi speed we got was 3mbps, enough for texting but slow buffering for video

front garden place is literally falling apart, although it doesn't appear so from the outside no wifi in our

we had to leave early so couldn t have breakfast. staff were very friendly and welcoming

very nice staff, rooms are clean and a healthy continental breakfast.

good, fresh continental breakfast

very nice , helpful personnel, clean, quiet, tasty breakfast, good location.

hot tub, outdoor pool area, laundry machines downstairs for a lengthy stay, 3 restaurants, gift shops, grocery

breakfast was delicious.

be nice to maybe have someting like pancakes for breakfast too

location with free and easy parking water pressure is good room lighting feels very comfortable has a 24/7

only wish pool had been open before 8 am.