the parking is easy and they have a recharging station for electric vehicles

the property has a welcoming reception, fully stocked bar and relaxing garden which over looks the valley

a grab bar for the unsteady would have been a useful addition to the shower

breakfast in bar 1/2hr so not worth the wait for the croissants to be cooked they were always almost burnt

there was a speedy self serve option available in the bar area for travelers needing to get off in a hurry our

close, safe parking. friendly staff. clean room.

the parking was free and was a bonus for us

or bar not open on sunday nearest was a 10 minute walk which was fine for me but no mention for

would be nice to have comfy chairs in the bar area

bed was very comfortable, bar staff very good and extremely helpful, very easy check in and check out

in addition the hotel is surrounded by green trees and the free wifi is accessible in the rooms

lovely food at the bar opposite

within walking distance of railway station & metro i did not try food, nor drink, nor look for bar or

plenty space for parking

is a great city location with free parking and pet friendly

the wifi was more or less useless because unsecured, the provider would not allow its use on my phone

the free off-road parking was very useful

location was gorgeous and close to everything, free parking was very nice, the room was recently renovated with

parking is free

plenty of (free) parking on site under trees

cost of the laundry service.

the bar is comfy are bright

bar with reasonably priced food

room service around 15:00. interrupted our siesta. just a minor inconvenience.

spacious room ; great shower ; pool ; friendly helpful staff; close to old town, bus stop and airport; wonderful

hotel was spotless, beautifully designed and breakfast was a delicious occasion

i would recommend the spa also

down side was that the spa was closed due to a public holiday and i wasn t aware - i was only there for one

great breakfast. fantastic location. great service. attention to detail.

a beautiful, lovingly maintained and exquisitely decorated space, gorgeous rooms, fantastic breakfast, simply

on this side is a nice city park and playground and another 10 minutes of walking gets you to a laundry and a

staff was very helpful in booking taxis, arranging for laundry, and making our stay as comfortable as possible

bus at door, shops, laundry nearby

lunch at the bar next door which used the hotel terrace but the service was poor and the food was not much

good bar serving tapas and meals in the evening

whether we needed an early breakfast, restaurant recommendations, a taxi, or help arranging laundry services

fabulous welcome from mikel at reception-he was very helpful breakfast selection was amazing.

bar and snacks good with attentive staff

unfortunately restaurant was closed but bar service was good and very reasonable for 4* hotel

the hotel provides breakfast and there is a bar but no restaurant; not a problem as there are several bars and

also properly dog friendly dog allowed in some areas in the bar and they gave a little welcome gift for the

staff are so friendly and the food and bar area are a welcome relief after a long drive

easy to find coming from the motorway .....excellent breakfast choice! good quiet room.

little bar open too for drinks which was a nice surprise

breakfast this time was a little disappointing, no cheese, no milk, not what we have come to expect

parking was available :-) but i wouldn t want to drive a large car there.

parking is difficult ,or at least leaving is difficult as all cars are parked at an angle and the

parking is tight and a bit tricky to turn the car around if all the spots are taken

the parking is a little hard to find. just take your time

wifi was good, the tea maker is a nice addition

the shower in the spa bath squirted all over the floor and for one of the nights, we had no mini bar even though

very welcoming staff, excellent room service and very quiet rooms.

the wifi did not connect

lovely room but wifi a bit hit and miss

pet friendly

great location. breakfast was delivered to our ur room. wifi was adequate.

was that the beech was closed due to alot of rain and polution which was dissapointing for the kids

the wifi did not work and it turns out orange (our carrier) was having problems in the area

super pet friendly. lovely hosts . beautiful town. great location.

wifi was included

wifi was intermittent

property has no working wifi

wifi didn t work the whole time i was there

when i went back down to reception to let them know and get the wifi password i got no apology and also was

there was no water when we arrived and no wifi

limited options for room service

sadly not much of a bar to sit and have a drink watching the sunset.

the fact that there was no actual hotel bar to have a drink in before bedtime

wifi poor

the wifi was an issue due to maintenance work in the whole area

wifi signal was not strong. had some connection issues.

wifi worked

wifi was not great.

wifi was not very fast

he also offered to help us with guest laundry

wifi was one of those where i had to temporarily disable the firewall on my pc before it would

have been good to have more restaurant and bar facilities at the hotel considering the price category though

no bar facilities or no fridge in room.

wifi and ac worked well, and it was nice to have an elevator for getting luggage in/out

two mornings someone was pushing trolleys (with laundry

the room service was only available for limited times of the day which is not in accordance with a high

the hotel had a lovely terrace for breakfast

poor wifi connection

children were unable to use the pool

the pool and sauna are great to relax after cycling etc

good position near the town and beach, handy for the other larger spa and casino, plenty of good restaurants

excellent location. the wimming pool is a bless. very friendly staff

the spa was crowded with screaming kids. more of an amusement park than a spa.

also the bar and bar snacks were very good but it is a shame that they do not have the restaurant open at

for example the wifi was very intermittent meaning we weren t able to use our bedside phone to call for room

stay was amazing car safley parked away lovely view while haveing breakfast and eveing meal nice bar to have a

the spa facilities are exceptional

the spa was amazing, with the sea view.

the spa pool was much smaller than i expected and closed early

very nice that they let you borrow beach kit for the kids and it's nicely located at the

shutters in the kids room didn t shut properly and was flapping about at night making loud noises

t get shown the place on arrival so didn t realise there s a small bar and nice outside space

wifi wasn't working

pet friendly

air conditioning, elevators (if needed), wifi

parking garage very tight with a large suv and wifi was very slow.

no iron in the room and none in laundry room either

it is great that they have a guest laundry, however we were not told about it when we checked in

pool is perfect depth for kids

drinks were expensive, bar closed early.

clearly not the responsibility of the hotel but something to bear in mind, especially as parking in st jean de

point: the laundry is quite far back on property

breakfast was usual, not bad but not extraordinary

lovely balcony overlooking the pool and with a sea view

wifi was slow

up to date facilities -- pool, parking, really comfortable rooms with a separate loo and a bath & restaurant

charming town, very good restaurant, free parking, spacious room

no secure parking

the pool was an extra bonus

saturday night until 0230 in the morning the bar opposite my room had very loud music and people outside drinking

the pool was perfect

no lounge, no bar, staff leave at 8pm, no facilities other than a small pool

parking available at no extra cost

stunning view of pyrennees but not many other facilities (other than nice bar and outside seating) restuarant

car parking was never a problem

was far too much and as we were only stopping off on a very long journey the choice of a light bar meal would

wifi only works in the main building where all the kids activities are too

wifi is too slow

grumpy bar man and felt bit overpriced as it is only a glorified b&b!

you can easily walk from the train station to the hotel and the beach, bar and restaurants are 15 minutes away

no bar in evening but a small minus as lovely bars very local

pet-friendly and very accommodating. price was a good deal.

swimming pool and free parking in a congested village

pricey even given the fact the we stayed during the busiest season of the year (august) mattress pool is

location within gethary was nice. super nice staff, very clean, key that they have a parking

we didn t have a car but we noticed the car parking was ample and it would be easy to get around

the wifi really wasn't that great at all to be honest.

lots of free parking and beautiful surroundings

the aervice the view on the swimming pool the silence and the amazing restaurant

room service options were really limited and really fancy

parking can be a bit tricky when the restaurant is open

very nice garden and swimming pool; top restaurant next to the hotel

wifi was weak, but it did work when turning off video (for work meetings/family facetime calls)

view, the balcony, staff were really helpful, free parking the lighting was good in the room

right on the beach. lovely terrace for the bar and restaurant

super view, comfy bed, clean and strong wifi.

view amazing...surf school just next to it with a nice dinner coffee bar not far

stunning location, spotless and clean pool with a perfect temperature, small details were perfect - beach towels

friendly staff, glorious view from the rooms, nice swimming pool, jacuzzi and steps to go down to the beach

villa with gardens, great views and infinity pool

didn t use the pool, but think it would have be ideal

very nice view!! good surf breakfast in room without extra charge pool/whirlpool

free parking lot and free spaces all the time, we loved our stay and would highly recommend

scenery, nice pool area, room was grand, breakfast was good if a little pricey but you get a bottle of the house

free parking, friendly stuff, clean.

the swimming pool was great

not far from san sebastian, we drove up to the loiola train station, the last entry point where parking is free

friendly and efficient staff, free breakfast, quiet location, clean, comfortable room, free parking

they also providing parking, if you have car

parking on site

surprisingly comfortable king-size bed, room service, decent breakfast and free parking

lovely big room and the fastest wifi i ve ever seen in a hotel

parking by the house and take the bus up the street for 2 euros to go to town

the breakfast is cooked fresh and is lovely, served on the terrace overlooking the pool - delightful

85 euro) to enjoy the continental breakfast of 3-courses and good coffee, by the pool

parking on property a bonus

to name a few of its great features: lovely rooms, great outdoor patio with fantastic pool, free parking,

no bar !

no bar or restaurant but a short walk to a great little taverna

allowed early check in. room was basic but ok.

and would benefit from a bit of tlc and also opening up to residents for the evening as a bar area and possibly

the room is spacious, with lots of light, a bar fridge and a lovely balcony to relax on

and clean room, friendly staff, was great to have 24/7 gym with all necessary equipment short walk to the downtown

fairly limited dinner menu. gym isn't really a gym

weather, it was super rainy and the gym i had hoped to use was really tiny, and smelled a bit of mildew

cosy bar with short but delicious tapas style menu in the evening

it is beautifully decorated, our room was very comfortable, the gym is small but well-appointed, and the staff

the hotel did our laundry was 10 euros a bag

in a beautiful garden, silent, modern rooms, liked it very much, stayed in junior suit with 2 kids, comfortable

the bar was a comfortable area to relax at the end of the day

we were travelling with two kids and stayed here for one night before getting a ferry from bilbao

we were travelling with two kids and stayed here for one night before getting a ferry from bilbao

wifi could be a stronger, it's pretty basic for messaging.

a park outside for young kids

i also saw the bag to which the room service lady puts the towels - it was covered with fungus too

i do not recommend, especially for allergic and kids

wifi didn t work/ faulty through out stay.

we availed of the free laundry and dryer

everything. the style, the rooms the free access to gym and laundry

the hotel is very well equipped with anything you could possibly need: gym, laundry room, parking, pool, bar,

overall great to have that convenience and peace of mind great extras - like being able to do any laundry on

great coffee, insane laundry facilities and a 20m pool

the bar could have stayed open later than 11pm

great hotel location good very central bar people very efficient and helpful

bar and restaurant next to it was perfect and breakfast was

however we did have our evening meal on arrival in the bar adjoing, and possibly part of, the hotel

wifi wasn't the best connection on third floor

there is a very convenient parking, and a heated pool which is supposedly great.

parking was practical

garden room was lovely, with a terrasse overlooking the swimming pool

is not worth the price you re charged for it (tiny bathroom, tiny room, tiny bed, view on the parking, for 1

staff were incredible and so was breakfast. pool is gorgeous too.