sadly not much of a bar to sit and have a drink watching the sunset.

wifi power very weak

no coffee or tea no fridge no bar or restaurant they did do breakfast but was expensive

the fact that there was no actual hotel bar to have a drink in before bedtime

wifi not good.

the wifi did not work and it turns out orange (our carrier) was having problems in the area

great location. breakfast was delivered to our ur room. wifi was adequate.

was that the beech was closed due to alot of rain and polution which was dissapointing for the kids

super pet friendly. lovely hosts . beautiful town. great location.

wifi was included

he also offered to help us with guest laundry

wifi didn t work well

have been good to have more restaurant and bar facilities at the hotel considering the price category though

wifi was okay, worked sporadically but did the job

wifi did not work as not secure

wifi worked

wifi was not great.

wifi signal was not strong. had some connection issues.

wifi was not very fast

two mornings someone was pushing trolleys (with laundry

kids under 12 are not allowed in the pool

age limit of 12 yo for the spa access is nonsensical and did not go down well with my kids

poor wifi connection

warm sea water pool and spa area that you can just step out onto the beach from

when i went back down to reception to let them know and get the wifi password i got no apology and also was

wifi didn t work the whole time i was there

wifi didn't work but it didn't bother us

there was no water when we arrived and no wifi

very nice staff. wifi issues but good value.

amazing location, beautiful rooms, great views, comfortable beds, lovely pool

the pool and sauna are great to relax after cycling etc

we were greeted by a very flustered night manager who said he had been cooking something in the kitchen and

nice little spa with pool, hot tub, dry sauna

the flat was quite spacious and very clean

spa, beach. sauna, hammam, sea salt grotto, pool, peace and serenity.

zero view, no light, low ceilings, very unpleasant gym is

i would like a bit more access time at the indoor pool for the children

room service food was not good enough for the quality of the hotel.

from the service to park the car to room service, spa, breakfast and beach access, all is at the highest level

lovely room but wifi a bit hit and miss

very welcoming staff, excellent room service and very quiet rooms.

the wifi did not connect

pet friendly

the shower in the spa bath squirted all over the floor and for one of the nights, we had no mini bar even though

very nice that they let you borrow beach kit for the kids and it's nicely located at the

shutters in the kids room didn t shut properly and was flapping about at night making loud noises

parking lot a little tight but really not that big of a deal given the place and other plusses of

parking is tight and a bit tricky to turn the car around if all the spots are taken

drive up and parking is a challenge (only 10 parking spaces so get there at 16

a two minute walk down the steps to the harbour, they were steep but there was ample parking if you wanted to

lift, wifi connection in the room unusable, small room

pet friendly

wifi wasn't working

parking garage very tight with a large suv and wifi was very slow.

air conditioning, elevators (if needed), wifi

t get shown the place on arrival so didn t realise there s a small bar and nice outside space

no iron in the room and none in laundry room either

it is great that they have a guest laundry, however we were not told about it when we checked in

parking lot: too small

pools were great fun for the kids

drinks were expensive, bar closed early.

point: the laundry is quite far back on property

huge pool area and sunbeds but you are not allowed shoes and the ground is a little gritty.

staff extremely helpful. pools both excellent for kids

nice big pool which was warm and almost empty

great breakfasts. dinner menu suited us very well, lovely food. convenient parking

wifi only works in the main building where all the kids activities are too

parking and pet fees too expensive also room rate is high - not value for money

no bar in evening but a small minus as lovely bars very local

good sized and comfortable room with excellent aircon, tv with streaming services, good wifi and varied breakfast

there wasn't a small bar fridge in the room.

pet-friendly and very accommodating. price was a good deal.

swimming pool and free parking in a congested village

location within gethary was nice. super nice staff, very clean, key that they have a parking

free parking

off street parking

the wifi really wasn't that great at all to be honest.

parking was ok

parking can be a bit tricky when the restaurant is open

the spa area outside is a nice touch

everything clean and tidy, spacious room and huge bathroom, fantastic parking for our car

very nice garden and swimming pool; top restaurant next to the hotel

parking available at no extra cost

range of room service would be good

car parking was never a problem

we are perhaps atypical clients because we did not join the fine dining or even use the pool, rather we used

the small swimming pool looked inviting

view, the balcony, staff were really helpful, free parking the lighting was good in the room

view amazing...surf school just next to it with a nice dinner coffee bar not far

not available after 10pm and the bar only offering drinks, no food at all

location by the sea parking porch for rooms where possible to see both sunrise and sunsets

super view, comfy bed, clean and strong wifi.

friendly staff, glorious view from the rooms, nice swimming pool, jacuzzi and steps to go down to the beach

the room was lovely, the pool was perfect and amazing views to the sea

didn t use the pool, but think it would have be ideal

stunning location, spotless and clean pool with a perfect temperature, small details were perfect - beach towels

some kids were brave though

there is free parking in front of the hotel

was on a motorcycle trip with my father so parking is always high priority when booking hotels

the free off-road parking was very useful

wifi was fitful and though my partner got it i could not

car parking is difficult if you arrive late in the day.

a truly pet friendly hotel

helpful gentleman at reception when parking with a motorsport trailer we had one night here at the beginning of

a grab bar for the unsteady would have been a useful addition to the shower

wifi not always very good tea making facilities in room would be appreciated light snack in bar (or

breakfast in bar 1/2hr so not worth the wait for the croissants to be cooked they were always almost burnt

when you have 2 kids

private parking, 2 petrol stations nearby

room well appointed. staff very helpful. parking right outside.

access off motorway, excellent parking, garage opposite to refuel before leaving

would be nice to have comfy chairs in the bar area

the pool and spa area are great

garden room was lovely, with a terrasse overlooking the swimming pool

parking was practical

place and lovely staff, fabulous swimming pool and beautiful apartment

privilege room had a terrace and a view of the swimming pool

cost of the laundry service.

wifi hopeless

no bar open during the day

wonderful, excellent room nicer than i expected, nespresso machine in room a great touch, lovely pool, great ac

the hotel bar was open sporadically

the staff were so attentive and breakfast was fabulous

hotel was spotless, beautifully designed and breakfast was a delicious occasion

great breakfast. fantastic location. great service. attention to detail.

and the gentle spa treatment

we enjoyed their spa facilities, went on a couple of bike rides, ate amazing food, breakfast was delivered to

whether we needed an early breakfast, restaurant recommendations, a taxi, or help arranging laundry services

fabulous welcome from mikel at reception-he was very helpful breakfast selection was amazing.

unfortunately restaurant was closed but bar service was good and very reasonable for 4* hotel

i was told that breakfast was included at check in but then it was added to my bill

the hotel provides breakfast and there is a bar but no restaurant; not a problem as there are several bars and

on this side is a nice city park and playground and another 10 minutes of walking gets you to a laundry and a

bus at door, shops, laundry nearby

staff was very helpful in booking taxis, arranging for laundry, and making our stay as comfortable as possible

really easy for us, which is very much appreciated when you’re travelling with two little kids

good bar serving tapas and meals in the evening

- old structure : rooms somewhat moisty and floors cracking - pool in the garden would be a plus

only, very minor, issue is no dedicated car park - we used street parking which was obviously affected by the

great wifi, was able to give a video presentation to a university in usa while staying there

the pool was an extra bonus

no secure parking

in addition the hotel is surrounded by green trees and the free wifi is accessible in the rooms

pet friendly with some space in front of the hotel to walk the dogs and with bins for the poo

price/quality breakfast location free parking inside

lovely food at the bar opposite

very nice house red and white house wine at the bar and very reasonably priced

pool area is great with a fabulous view of the mountains

facility at hotel after 8 pm the hotel dies and closes all the bar and restaurant breakfast is poor no slippers

easy to find just off motorway outside biarritz and great parking

allic the friendly manager, despite having broken her wrist recently, offered to open the pool for us as we

basic bar with little atmosphere in the sitting area

rooftop pool was a big hit after a day out

snacks in bar area

room was lovely. 4 star quality. enjoyed trip to the spa for a massage and facial

i was surprised that with spa facilities and a fitness center that a sauna was not available - that would have

bedrooms are in need of severe modernisation, and the menu room service needs looking at

loved the location and decor. helpful friendly staff great roof top bar area

rooftop bar was lovely

was a beautiful boutique hotel the rooms were just perfect very spacious roof top bar was such a bonus in

it had a sustainable ethos and a lovely vibe i nearly forgot the rooftop bar which had a fantastic view

rooftop bar is excellent

the staff were so friendly and helpful, when i couldn't get my laundry done at the local laundrette the lady

room was practical with cool bunk beds for the children really nice ambience in the hotel mini bar well priced

location, friendly staff, wifi, price

good wifi

to complain about although envious of the residents in the hotel across the road who had a bar and a car park