whether we needed an early breakfast, restaurant recommendations, a taxi, or help arranging laundry services

setting is spectacular, the rooms were spacious and comfortable,the breakfast was substantial and delicious,

would appreciate, if, not a room service, rich mini bar for not to starve

the hotel provides breakfast and there is a bar but no restaurant; not a problem as there are several bars and

bar and snacks good with attentive staff

bus at door, shops, laundry nearby

staff was very helpful in booking taxis, arranging for laundry, and making our stay as comfortable as possible

on this side is a nice city park and playground and another 10 minutes of walking gets you to a laundry and a

wifi was a bit weak, probably due to the thick medieval walls

a bar at hotel

and breakfast

be sure to pre book your spa experience which was so relaxing

the spa was excellent and the breakfasts were superb

food at the hotel was delicious for both breakfast

the staff were so attentive and breakfast was fabulous

cost of the laundry service.

room service around 15:00. interrupted our siesta. just a minor inconvenience.

spacious room ; great shower ; pool ; friendly helpful staff; close to old town, bus stop and airport; wonderful

stayed here while walking the camino and really enjoyed the hotel and pool

we had some odd hours and long days due to a competition we attended and room service would have been great

was on a motorcycle trip with my father so parking is always high priority when booking hotels

location was gorgeous and close to everything, free parking was very nice, the room was recently renovated with

car parking is difficult if you arrive late in the day.

suited me perfectly- especially parking right outside

are not getting any single wifi, you need to walk around the room to get 1 single bar

the wifi is slow and there is strong painting smell

within walking distance of railway station & metro i did not try food, nor drink, nor look for bar or

no working wifi. we booked here because they advertise wifi but it didn t work.

lovely food at the bar opposite

euro for your pet which didn't state on their website, but they mentioned that in the hotel - which is fine

the breakfast was absolutely insanely good

breakfast this time was a little disappointing, no cheese, no milk, not what we have come to expect

breakfast the wifi connection cut out a few times

staff are so friendly and the food and bar area are a welcome relief after a long drive

breakfast good quality and choices. staff very friendly.

or bar not open on sunday nearest was a 10 minute walk which was fine for me but no mention for

private parking, 2 petrol stations nearby

easy access and parking

there was no wifi.

would be nice to have comfy chairs in the bar area

excellent friendly staff made us most welcome pet friendly and an excellent menu

pet friendly, amazing restaurant ud83dudc4d

not always very good tea making facilities in room would be appreciated light snack in bar (or tapas) could be

a grab bar for the unsteady would have been a useful addition to the shower

the parking is easy and they have a recharging station for electric vehicles

parking was available :-) but i wouldn t want to drive a large car there.

parking is difficult ,or at least leaving is difficult as all cars are parked at an angle and the

parking is tight and a bit tricky to turn the car around if all the spots are taken

the parking is a little hard to find. just take your time

wifi was good, the tea maker is a nice addition

the shower in the spa bath squirted all over the floor and for one of the nights, we had no mini bar even though

very welcoming staff, excellent room service and very quiet rooms.

the wifi did not connect

lovely room but wifi a bit hit and miss

pet friendly

great location. breakfast was delivered to our ur room. wifi was adequate.

was that the beech was closed due to alot of rain and polution which was dissapointing for the kids

the wifi did not work and it turns out orange (our carrier) was having problems in the area

super pet friendly. lovely hosts . beautiful town. great location.

wifi was included

wifi poor

sadly not much of a bar to sit and have a drink watching the sunset.

no coffee or tea no fridge no bar or restaurant they did do breakfast but was expensive

the fact that there was no actual hotel bar to have a drink in before bedtime

there was not a bar or any food offering except breakfast especially for guests not wanting to eat at 8pm onwards

piano bar behind hotel in side street can be noisy

property has no working wifi

when i went back down to reception to let them know and get the wifi password i got no apology and also was

wifi was intermittent

very nice staff. wifi issues but good value.

he also offered to help us with guest laundry

wifi didn t work well

wifi did not work as not secure

no bar facilities or no fridge in room.

the location is excellent, a very short walk to the beachfront and to bars, restaurants, shops and sights in

wifi signal was not strong. had some connection issues.

wifi was not very fast

wifi worked

wifi was not great.

two mornings someone was pushing trolleys (with laundry

the room service was only available for limited times of the day which is not in accordance with a high

the hotel had a lovely terrace for breakfast

poor wifi connection

children were unable to use the pool

the pool and sauna are great to relax after cycling etc

good position near the town and beach, handy for the other larger spa and casino, plenty of good restaurants

excellent location. the wimming pool is a bless. very friendly staff

the spa was crowded with screaming kids. more of an amusement park than a spa.

also the bar and bar snacks were very good but it is a shame that they do not have the restaurant open at

for example the wifi was very intermittent meaning we weren t able to use our bedside phone to call for room

stay was amazing car safley parked away lovely view while haveing breakfast and eveing meal nice bar to have a

the spa facilities are exceptional

the spa was amazing, with the sea view.

the spa pool was much smaller than i expected and closed early

very nice that they let you borrow beach kit for the kids and it's nicely located at the

shutters in the kids room didn t shut properly and was flapping about at night making loud noises

t get shown the place on arrival so didn t realise there s a small bar and nice outside space

wifi wasn't working

pet friendly

air conditioning, elevators (if needed), wifi

parking garage very tight with a large suv and wifi was very slow.

no iron in the room and none in laundry room either

it is great that they have a guest laundry, however we were not told about it when we checked in

pool is perfect depth for kids

drinks were expensive, bar closed early.

clearly not the responsibility of the hotel but something to bear in mind, especially as parking in st jean de

point: the laundry is quite far back on property

breakfast was usual, not bad but not extraordinary

lovely balcony overlooking the pool and with a sea view

wifi was slow

up to date facilities -- pool, parking, really comfortable rooms with a separate loo and a bath & restaurant

parking was good

good location, within walking distance of local tabernas and good on site parking

ample parking

they also providing parking, if you have car

car parking on site bus service runs every few minutes to city centre which really is a no go area for

little hotel with on site secure parking

the villa is spotlessly clean and the pool area is great to relax around

nice having a pool with sun beds

85 euro) to enjoy the continental breakfast of 3-courses and good coffee, by the pool

room with a balcony over the beautiful pool area

go to the bar op down the road across from the michelin place, great

allowed early check in. room was basic but ok.

no bar or restaurant but a short walk to a great little taverna

the room is spacious, with lots of light, a bar fridge and a lovely balcony to relax on

and would benefit from a bit of tlc and also opening up to residents for the evening as a bar area and possibly

secluded pool

on-site parking lot was also good

pool was a god send on a very hot day

the swimming pool was great

swimming pool was not so clean

wifi can be better. on sunday not full list of good was available (run out of some vegetables)

george checking us in was very helpful and we enjoyed chatting with the bar tender in the evening

and clean room, friendly staff, was great to have 24/7 gym with all necessary equipment short walk to the downtown

running machine in the gym was out of order. not the end of the world!

i ordered tea as part of room service

the hotel did our laundry was 10 euros a bag

in a beautiful garden, silent, modern rooms, liked it very much, stayed in junior suit with 2 kids, comfortable

character hotel set in beautiful grounds with nicely tended gardens, bar and breakfast/ reception areas really

in a beautiful garden, silent, modern rooms, liked it very much, stayed in junior suit with 2 kids, comfortable

i was at the edge always with kids in the room

a park outside for young kids

i also saw the bag to which the room service lady puts the towels - it was covered with fungus too

wifi could be a stronger, it's pretty basic for messaging.

wifi didn t work/ faulty through out stay.

the wifi doesn t connect

staff was great; place was centrally located; breakfast was delicious!

excellent and helpful staff. location ideal. excellent breakfast.

we were traveling with the kids, 1 child and 1 baby and the room was too tight, we couldn t move inside

the gym is also tiny and doesn't have a lot of

the breakfast was wonderful ,& so was the location.

laundry facilities were very busy , but worked great and were free

everything. the style, the rooms the free access to gym and laundry

the hotel is very well equipped with anything you could possibly need: gym, laundry room, parking, pool, bar,

everything: big room, swimming pool, bikes, table tennis, gym, laundry and more

we availed of the free laundry and dryer

gym facilities were a bonus

magnificent building modernised to a very high standard and great breakfast. also great wifi.

there is a cosy little bar which is a good place to take a nightcap and in good weather a great roof garden

the room service meal we ordered was exceptional

rooftop terrace and bar was excellent

hotel facilities; poor room service; restaurant

gym was also not adequate

wifi didn't work

also, the hotel has a small gym and sauna in the basement

despite repeatedly asking, they did not appear, because there is no room service

service was hit and miss - laundry arrived late, concierge booking messed up

dined in cafe saigon one night and it was very good and a nice change from basque food, good gym, great tub in

location. facilities like gym. breakfast- rich

could do with a pool or better gym/spa area

was a bit expensive in room service

also the wifi was frustratingly bad, kept freezing and dropping off

the wifi password was not shared on the key card, and required asking staff

wifi connection was strong and stable

great location. friendly helpful staff, super quick wifi

good connection to wifi

a laundry is a 4 minute walk away

wifi works bery poorly

gym is quite small

check out at midday and early check in was much

the staff and the location especially the girl at breakfast excellent.

great hotel location good very central bar people very efficient and helpful

good service in the bar

the bar could have stayed open later than 11pm

the cafe/snack bar next door,which is part of the hotel is fantastic,i've not had better food anywhere

room was a bit noisy at times as there is cafe/ bar below

wifi only works in the main building where all the kids activities are too

the main issue was with their laundry service

was nothing i disliked but i was not aware that the breakfast was not a buffet

the gym was well equipped but could have smelled fresher.

rudely told that there were no tables, yet it seemed empty and we were prepared to just have a bar snack

the breakfast is excellent, the hotel is spotlessly clean, and the rooms are quiet and comfortable

location , close to everything touristy, wonderful staff and superb housekeeping, did not try the breakfast so

super lovely helpful staff from the front desk to the bar to housekeeping

good wifi

it was perfect great location fabulous staff lovely breakfast very clean

wifi was weak

too far from beach hard beds no kettle in room terrible wifi so expensive for what it was

i called the front desk once and he said, yes, there s kids up there, i ll take care of it, but that

it has an amazing location in the heart of the old town with a fantastic pinxos bar downstairs

loved the bar and as it was really rainy we spent most of our time there the waitress called ibeth was

rooms are fantastic, breakfast is amazing with pinxtos style food as well as more standard breakfast fare

we tried the hotel bar for wine and pinxtos and both were delicious

best location in the old town breakfast comfortable rooms & surprisingly big bar downstairs

laundry service ridiculous expensive

laundry service was poor

excessive fees for parking, laundry, breakfast, etc

was not working so i had to resort to whatsapp to order room service

staff outstanding and standards were excellent would benefit from a small gym

wifi could have been stronger and secured

good location, clean, good sized room, gym was nice

cafe and restaurant good value and the bar a joy at end of the day

a booking of a huge group of kids (american kids with absolutely no manners) and putting them in rooms on the

limited selection on the room service menu and limited times to order but that is only minor.

the cocktail bar was really good

a bit expensive. the gym is tiny.

the bar and restaurant are very good too and are so convenient for customers

the gym s machines are good quality

breakfast could be better, not a lot of variety of chopped fruit

i sent a white garment to the laundry and they ruined it by washing it with coloured garments

laundry was pricey but good

charge; asking for tea bags while i was brought a cup of tea prepared (also additional charge); laundry service

complimentary for such an expensive hotel - ordered a bucket of ice from room service and cost 3 euro

bar area lovely

laundry is crazyyy expensive, we ended up washing our clothes in the shower on our own

search lights outside the window were quite annoying and laundry very expensive but honestly it was

hotel was beautiful, very clean, staff very helpful, laundrymat approx 10metres away, rooftop bar a standout

it was a shame the pool wasn t open but we should have checked this prior to our stay

minor moan was the bar lacked a bit of atmosphere

the laundry and linen is clean, they needed to be more attentive to minor details like dusting , no

i'd be searching for what i didn't like, but they did want to charge a lot for laundry

it had everything we would need including laundry

specifically the option to do laundry and having a large bathroom was great for us

we booked the apartment and it was perfect for us to do laundry and cool a little