privilege room had a terrace and a view of the swimming pool

we faced the parking so that there is considerable noise from the street

major but l think the flat needs more cooking dishes in the kitchen, and positioning of the dishwasher is

the pool and spa area are great

the location in arbonne between the coast and the countryside, the basque style house, the pool, the attic room

must know that there is no service in the reception or in the bar afrer 23

stunning grounds to walk your dogs if you are travelling with pets

to town 10 min drive to the promenade free parking breakfast was very nice service extraordinaire

there is lots of parking if you have a car and dogs were very welcome

easy to find just off motorway outside biarritz and great parking

friendly staff, glorious view from the rooms, nice swimming pool, jacuzzi and steps to go down to the beach

stunning location, spotless and clean pool with a perfect temperature, small details were perfect - beach towels

villa with gardens, great views and infinity pool

some kids were brave though

the pool was big enough for lap swimming and the ocean in front of the property was ideal for body

breakfast was pretty expensive but good. spa was tough to get appointments

no wifi password was given

bed not comfortable room service very light nobody to handle luggage swimming pool not clean

the pool and gym and the big room

parking was secure and free

wifi was quite bad (i did not even manage to connect at all), as it was a business trip - it would

location by the sea parking porch for rooms where possible to see both sunrise and sunsets

wifi was weak, but it did work when turning off video (for work meetings/family facetime calls)

hotel is lovely , with lovely garden & easy private parking

no wifi in the rooms

the room was super comfy, the staff was charming, and the pool and the garden superb

difficult to find something that was not fully satisfying... the wifi was maybe a bit slow.

garden, pool and surroundings really nice

lovely pool

lots of free parking and beautiful surroundings

towels smelled strange, don't know if it was 'cause the laundry detergent or why

room, bar and dining areas all seemed very clean

only improvement would be addition of secure parking on site but parking was ok and location and lightening

comfy bed, reliable wifi

restaurant and bar on premises with good quality

pet-friendly and very accommodating. price was a good deal.

no bar in evening but a small minus as lovely bars very local

you can easily walk from the train station to the hotel and the beach, bar and restaurants are 15 minutes away

wifi is too slow

staff is so amazing and love that it was an old school house, with kids art and report cards

the location was central to all facilities, the swimming pool was clean

pool was nice too, but the surrounding area was extremely narrow and the stairs to get into the

parking on site

parking was sensational with private parking beneath our balcony

comfortable,close to the best surf spot, parking ,cozy we will come back

it was so unique but had a lovely pool and grounds

dom perignon bar deserves special attention, breakfast serving with silver tableware and many more special

staff incredible, breakfast unique and absolutely wonderful, beautiful pool and gardens

lovely garden with excellent swimming pool

our kids hated the fact that the wifi was so terrible too

wifi was poor and not available by the pool as signal too weak

the friendly stuff, the facilities, the spa and location.

the facilities - gym, spa location close to the beach &

family room was big and roof top was great especially the restaurant and swimming pool

lovely rooftop restaurant & bar fabulous swimming pool great breakfast

the staff were so friendly and helpful, when i couldn't get my laundry done at the local laundrette the lady

wifi quite slow

loved how close we were to everything-the beach, restaurants, a playground for my kids

the rooms are very clean and well equipped with fresh towels, soap, a hair dryer and a full mini bar (at extra

got early check in for free without any problems

breakfast, staff and spa

breakfast was amazing, location was great and staff were so kind and helpful with any questions

dog friendly and we re welcome in bar and restaurant if well behaved

excellent, especially as kids go free with an adult swimming pool lovely monkfish lovely vouchers for ice cream

generous parking on site

to dislike - although no restaurant and bar on site there are literally dozens within a few steps from the hotel

good wifi and

wifi in room did not work and the breakfast, while tasty, was too carb heavy for us

they need a new wifi system. incredibly cumbersome to log into. hard to imagine in 2022!

wifi not working in the room

wifi only works in the main building where all the kids activities are too

weekend laundry service so no sheet changes and no clean towels unless requested

poor wifi

cool vibe. beautiful staff. great back bar and garden

excellent location. helpful staff. cute bar and courtyard.

whilst hotel has a kitchen the only provide breakfast and some bar snacks

wifi at times stalled

the wifi was not working at all

great buffet style breakfast with fantastic choice of hot and cold food, frequently replenished by efficient

breakfast was so so but not a problem for me.

room, comfortable bed, great breakfast right in the heart of the city

the room amenities were great and the wifi was strong too

we didn t have a breakfast option but it smelled good

was nothing to dislike other than i wish the restaurant and bar were open

emptying of rubbish bins early in the morning, also would be nice if bar is open in the evening

the room was a charming mix of old and new furnishings, and the wifi was very fast: i had to participate in

fantastic location, great bar and lovely staff

very central! allowed us to do an early check in.

the way they treated my kids! they were super kind!

all staff were really friendly and helpful from reception to bar and restaurant

no parking. but got help with the luggage by the bar tender!

location and view we didn't used restaurant or bar but they looked nice.

the views are unreal. having the bar was lovely. location is superb. having a bath was a bonus.

reception and bar staff all spoke good english

is basic but good however no room service apart from microwave meals

the reception & bar area are very nice

a small thing but the bar was closed very early on the friday night.

- terrible room service - long delay - poor quality four star

for a few hours as we were to fly home at 8pm so intended to use it to store our bags and so the kids could

hopeless wifi

poor wifi

very slow wifi

getting wifi in my room could be difficult. parking was expensive.

loud air-con unit from neighbouring building. laundry room outside our door

bedding, wifi and shower are exceptional,..

the breakfast was so nice too and we would definitely stay again if we return to biarritz

hotel and super friendly staff pet friendly, right next to the sea and downtown ground floor rooms with an exit

i would have preferred a bit more space for the cost of the room and a small fridge / mini bar especially when

detail like providing a beach bag in the room and beach towels from reception; loved the rooftop bar and what

wifi only worked in lobby/reception area

was a beautiful boutique hotel the rooms were just perfect very spacious roof top bar was such a bonus in

it had a sustainable ethos and a lovely vibe i nearly forgot the rooftop bar which had a fantastic view

loved the rooftop bar and the hotel staff was extremely friendly

beds super comfy all facilities brilliant breakfast was perfect the hotel staff were very helpful and attentive

breakfast was delicious and staff was super friendly and helpful

attentive personnel; good breakfast

some vegetables and fresh fruits at the breakfast would be appreciated

breakfast and location

wifi connection to my room was very poor, possibly owing to the elevator shaft blocking off access

poor wifi in the rooms

enjoyed the breakfast as well - wide variety, lots of options

we had a junior suite with 2 adults and 2 kids a good product for a family

pet friendly

on site parking. great bar staff and reception.

there is no pool outside.

lovely robes included and surprised we got access to the spa as well - perfect

so friendly and super helpful the room was so comfortable and the spa bath was super relaxing the pool on site

spa is really awesome!

had a really nice welcome from mark in reception and allowed us an early check in

one of the power sockets in our room was detached from the wall - could be dangerous for kids.

wifi was weak

there is a small bar and lounge at the reception which we appreciated

spent a lot of time at the beach, the kids loved it despite the big waves

the spa was lovely, the staff so polite and welcoming

service was the best in the class too, and superbness of the spa is completely undersold on their website and

excellent room service (2 x a day) and pool area

pool hours for kids were not previously disclosed and are really small

the staff was friendly and helpful especially the waitstaff at breakfast, which was amazing

i used room service, spa facilities, restaurant and had laundry done

completely my fault for not checking first but my laundry came to 320 euros for 5 days clothes

nothing....this is a lovely hotel... the option of a continental breakfast would good

thought the gym was very outdated and needed serious investment- too much room given to spa

room service and food were also superb

the pool.

room with balcony overlooking pool area, as with all rooms

very secure parking onsite

the hotel was easy to get to and plenty of parking spaces available and the staff were friendly.

a little tired wifi not good electric socket coming away tired

some challenge with the wifi connections, solved the next day

breakfast is delicious and served in such a beautiful location

great staff, breakfast, parking, room.

and flexible communication upon reservation, ideal for travellers with a pet, close to the center and

the breakfast was great and with room service at no extra charge and the pool with all day sun is the perfect

laundry service was ridiculously overpriced

added bonus to have the outdoor pool

the gym was very small and crowded compared to the spa and other facilities

more extensive room service food options

at heel appearance, no real entrance to the hotel except by walking through the car park, hotel gym very

location with free parking and close to the beach

size parking lot, easy to get in and out of and uber had no issues finding it for delivery/pick up

swimming pool location in a quiet neighborhood with a view at the ocean price

amenities such as swimming pool were fab

daughter loved the facilities - in particular the swimming pool, football/basket ball area and table tennis

stunning view of pyrennees but not many other facilities (other than nice bar and outside seating) restuarant

because of the limited facilities (and breakfast not included) it felt a bit pricey (an outside pool might have

car parking was never a problem

no lounge, no bar, staff leave at 8pm, no facilities other than a small pool

parking available at no extra cost

point: the laundry is quite far back on property

pool: big, clean, all tidy and comfortable, safe for kids

could not recommend taking breakfast here... wifi is not so good

the woman on reception was very friendly and helpful, and the free onsite parking is a big bonus too

lovely balcony overlooking the pool and with a sea view

excellent wifi

the swimming pool was much appreciated after sightseeing

the interior design choices and the pool area.

really enjoyed our stay. close to downtown. good parking. spa was wonderful.

with lovely staff - stayed over on our trip to spain, great hotel and so welcoming if you have a pet with you

the location, staff and bar staff were exceptional

atmosphere at the bar on saturday lunchtime

excellent service, perfect location, very good wifi, good breakfast

great bar that is open late for a digestif after dinner

the courtyard bar - and a delightful and talented young group of musicians unlearn old magnolia tree made for

i like the gym with sauna

happy hour with alcohol or no alcohol drink and delicious food for all guests in rhe club gym ok modern nice

pet friendly free snacks clean rooms

really nice hotel to stay, they have gym, sauna, apero and snacks. totally recommend !

the fitness room/spa was well equipped for its size

the breakfasts were excellent and the breakfast staff was very helpful

the bar looked like it was getting renovated--progress looked cool

no room service

also the breakfast is overpriced - the space is nice but very crowded

gluten free option for breakfast