pool was closed we were not notified

able to walk about burlington ample parking

breakfast was the best i have had at a motel, options were many and quality and quantity was great

breakfast was tasty as well

breakfast was really good. location to the racine county bike trail is really good.

only one person working, the front desk, the cleaning and the laundry

pool and spa dirty..room equipment missing. no staff near front desk. challenge with door locks

the jets didn't work on my spa tub. i could take a bath at home.

more parking area.

enjoyed the pool

if there is anything i can think of is, maybe rooms and activities for the kids could be less expensive

not enough information give for the kids water park nor continenal breakfast

wifi was the biggest chief complaint from my kids, the tvs were not working since they run on wifi in both of

pet friendly, great location and amenities!

the wifi

listing for this did not specify that this had a kitchenette, nor laundry

we didn t need to do laundry but if we did there weren t small packets of laundry detergent

while our room was comfy, it was right next to the elevato and laundry which made for some unexpected noise

rooms, kitchenette, laundry in room, had i known, i would have packed differently, brought food, coffee, creamer

had to request dish soap and laundry detergent.

hallways smell funky as there are always laundry and cleaning carts in view

wifi was not good - husband has to work and his connection was terrible, there was no bathroom soap

rooms were big with separate room for parents. loved the fireplace and outdoor balcony.

i was not able to enjoy the lazy river because there is no rules for the kids to act crazy which is up-setting

kids were having a blast at the waterpark , it s big enough for pre teen kids

the pool was a little cold for my taste.

wifi in the room did not work at all and there was no solution given from the staff

is no parking in front of the hotel it is all to the sides and back

it wasn’t them but noisy kids running up and down the hall. poor parenting

i would absolutely not recommend staying at this hotel especially with young kids

room was directly next to the laundry room

they had an activity for kids. and the laundry services

free breakfast wifi clean rooms very comfortable bed

the pool area was a nice surprise - we didn't expect to see 3 separate pools

the rooms had plenty of space, and the pull out sofa bed was helpful for kids (though it would not be comfortable

the housekeeping and laundry doors in the passages were open, housekeeping trolleys left unattended in the

laundry facilities needed change

not enough parking in the ramp, but again nothing you can do about that

pool i've ever seen and the whirlpool didn't look inviting at all

it has free parking so you can leave the car for your whole stay

secured our reservation 6 weeks in advance and were placed at the end of the hotel by the laundry department

upstairs the volume did not work at all disappointing also the laundry dryer made so much noise while dryer

was in walking distance the staff went above and beyond at one point i couldn't purchase laundry detergent from

as we were on a road trip, the laundry facilities were much appreciated in the suite

kids enjoyed the spacious indoor pool

harbor shores sets the bar high for other hotels

love the location especially during winterfest so no parking issues. bed comfy, shower nice

kids loved the outdoor pool

people were putting chairs inside the pool and parents were giving their kids snacks to eat inside the pool

kids loved the outdoor pool

com pictures show a laundry room for the guests

not reply to queries sent by text such as hours for pool

need to repair parking lot and do some landscaping.

the breakfast needs to be upgraded needs more choices

fitness room was too small and didn t have any weights not space to stretch or lift

near the cleaning ladys cart and grab a big armful of discussing dirty towels to take to the laundry room

our room had someone else s dirty laundry on the floor still

couldn t sleep because our room was om the second floor above the laundry room in the machine make very loud

they do have a pet charge. wish this was reflected when booking

pool was great, the room could have used some extra seating

location, cleanliness, breakfast and the pool.

it was clean, quiet and the breakfast was good.

pool looks great, but didn't get a chance to use it, though others looked like they were having a

room was too small spa tub too small..for two pool was only 4'3

clean rooms. friendly staff, nice indoor pool. and decent complimentary breakfast.

we used the amenities for laundry, workouts, etc

we did not partake in breakfast since my boyfriend and i would not wake up on time.

friendliness of staff warm breakfast clean pool cleaness of hotel

it would be nice if the hotel had a few chargers for electric cars in the parking lot, there aren t a lot of

room, comfortable bed, swimming pool open, set up for covid-19 safety, clean, well lit areas, friendly, helpful

bright hotel with spacious rooms, excellent breakfast, bar, pool, gym, business center and convenient location

breakfast was excellent sausage and bacon where dry

the breakfast buffet was fresh and stocked

it is a nice hotel, loved the hot tub. clean environment and a nice breakfast each morning.

cluded)

the breakfast was great, the staff was amazing

clean nice little gym nice pool very nice lady at counter nice and quiet stay relaxing i highly recommend this

only gripe is that the pool water was cool and it being 20 degrees outside a warm dip would've been lovely

family in pool area not watching their children and i'm guessing the same family above us with kids running and

enjoyed breakfast and the pool the most.

in the room, and our bedding had yellow stains, which were probably not properly removed during laundry

the kids had a great time in the indoor pool

jacuzzi were not working in the spa area pool where it matters the most

the spa services were pricy and no availability

a few kids running around but it s normal anywhere in any hotel.

more parking would be helpful. we would've loved a continental breakfast and a pool.

they stood around in parking lot unmasked, talking and smoking

this motel had a parking lot and nothing else

someone threw up in the parking lot and it was not

smelled. lots of people out in the parking lot at all hours

the breakfast was ok

we missed out on the continental breakfast.

hallway and at 87 with luggage was quite a walk located on the 2nd floor and made the well for breakfast

did not work, the wifi didn't reach room 125 and there was no milk for the breakfast

breakfast, quiet, especially on back side of motel, exceptional assistance from owner/manager

slow wifi

staff members were great and polite. enjoy the pool and gym facilities.

it was like being at an actual gym

great breakfast options. nice pool with pool towels.

could only enter the parking lot one way

ice machine &snack machine and laundry on our floor

they, i'm sure accidentally, picked up my headband off the bathroom counter and put it in their laundry

awesome from staff to breakfast

the staff was very friendly and helpful. my parents loved the mini casino.

wifi from the first floor was still very poor and spotty connection.

nice breakfast.

pool is up

breakfast was good & location is a nice little hideaway.

the breakfast is horrible

pool wasn't open and exercise equipment didn't work.

microwave, fridge, secured back and side doors, front desk was friendly, there s a guest laundry facility on

there acceptable items were: the toilet flushed & had a grab bar. parking.

breakfast was a little weak,

parking lot was very icy and upon entering the room, the light by the window had a bulb out

was an undisclosed pet fee of $10 per dog per night