location, breakfast, nice and comfortable room

no swimming pool for the kids.

lot of door slamming in the building, dogs barking, and kids running and playing loudly after

which sucked because we have 6 kids and this was our 32nd anniversary and the first time in 15yrs we actually went away to just

breakfast was fair

no indoor pool

breakfast was understandably not as expected but considering the circumstances, was a great effort

friendly staff. breakfast was good. comfortable bed.

room was clean and comfortable check in staff had bad attitude and no help with early check in

the pool was down that's the only disappointing thing

the wifi worked well.

free wifi, no breakfast, rooms were dark/dim whole hotel outdated location mediocre not worth the price

it was easy to find off the highway. the room was clean upon first glance, good wifi, and cable.

things i was less than happy about: the pool area was closed for upgrades

to us but stated it was open on the site and on the paper we recieved upon checking in but the gym was open

was great having a kitchen in our room

up with some friends for dinner but the rest of the meals we figured we’d benefit from having a kitchen

i loved the kitchen option, bathroom & amenities were nice

my room was comfortable and very clean, i liked the kitchenette.

free laundry services, clean, spacious

you shouldn't need paid wifi to utilize

wifi is not really free and is not easy to get on. a lot of lobby noise in the living room area.

and my wifi never got connected

there is also a $75 fee per day for wifi, parking and breakfast

i was exhausted and wanted to check a few things on wifi and just unwind

breakfast was great just had to get down there early before everyone picked over it!

the pool seemed a little unsanitary and the breakfast wasn t great but still loved the hotel

screaming in hallways , kids running around , people getting ice from ice

clean, convenient location, has a pool and fitness room, includes breakfast, snacks and light meals available in the evening, can walk next

the staff were incredibly helpful and friendly. the pool was great for the kids.

pool was closed, restaurant was closed, people partying in hallway till 2 in the morning

only problem is we booked for pool and didn’t know it was under construction

nice big beds free breakfast clean rooms

like that the one staff lady told us the first day about pool times and they ended up being incorrect and closed the pool early due to maintenance

staff is really nice help me when i need it nice rooms are nice and clean had nice little breakfast

friendly staff, clean room, spacious homelike suites/rooms, kitchenette w/ all the cooking utensils you'll need to cook a meal there in the room

pool closed when restrictions lifted in ohio. bag breakfast terrible.

living room + kitchen about 12'x20'

do breakfast just the thought of having to walk or drive to main lobby if there was some type of

i loved having a kitchen with a refrigerator and microwave

the hot tub was nice and the pool area very nice

swimming pool kids were happy nice comfy beds

we booked the room to have alone time away from the kids at home

the pool was nice

i like that we can open the window for fresh air. also like the laundry facilities.

direct tv difficult to use and no nbc watched game on tablet. wifi kept interrupting

did not inform about the whereabouts of fitness center, breakfast time, internet wifi, no mention of complimentary snack until asked, late check outs only extended to 30 minutes

wifi was slow and unreliable for a business traveler

wifi was sketchy

the wifi worked very well for my laptop but not on my iphone - not sure why

the kitchenette made my stay more comfortable

your services such as room service, 24hr gym, pool hrs

a deposit for it, i had to go to reception for a coffee valet every time i wanted a coffee, the gym has only one bench, breakfast was very

nice room with mini kitchen and living room

it was nice having hot breakfast in the morning

breakfast was to-to boxes and you could request a microwave omelette

pool was great

the pool is currently closed but the gym is open 24 hours

the bike in the gym made my feet hurt

the small kitchen gave us extra flexibility when it came to meals

staff was very friendly, hotel was clean, room was good size. breakfast was wonderful.

beds were very comfortable and free breakfast was amazing

wish indoor pool was open

pool was not open.

breakfast was cold, did not taste good.

noise from other guests. it was a friday night and kids partying kind of loud.

the beds were very comfortable. the breakfast was good.

pool and breakfast were closed.

that it was clean and staff was nice. the late check out

odd layout to the property, carpets were dirty and our room smelled like a sweaty gym.

breakfast and courteous staff

and i liked how we didn't check in until 9pm but was still allowed to use the work out room and pool until 11pm

clean. good breakfast.

friendly staff, the great breakfast, the awesome room and i liked how we didn't check in until 9pm but was still allowed to

but i need to comment that i noticed the staff refilling the coffee pots in the lobby during breakfast by carrying open top pitcher (water pitchers) brimming with hot

aloft was clean and comfortable. great location for us to visit family and get to the gym.

we were awoken very early by kids talking and running down the hall

room was clean and prepared upon arrival. i had my kids with me and staff was very understanding

noise of the hotel we were under some sort of kids party bumping and jumping 2 nights straight

smell and cleanliness, pool table, places to lounge and talk, the bar and live music !

breakfast was excellent

the pool was perfect for kids

the kitchen was very useful

loved the shower and kitchen

the breakfast was perfect, fresh and tasty

and we wished we had time to take a dip in the pool- pool hours didn't align with our busy weekend schedule

great hotel. staff were amazing and breakfast was awesome. the pool was super clean.

the breakfast had a lot of options

the pool and the little store was great. the rooms were so clean!

nice location also staff was very curtious and room was very nice and hotel was quite and breakfast was

everyday the breakfast was different and delicious

the breakfast could have been better.

room was adequate and the kitchen was a bonus.

the staff, location, pool & breakfast

the staff, location, pool & breakfast

the feee breakfast was lacking but the coffee was good!

that pool wasnt open but with covid understandable

easy to get to from highway. close to restaurants and casino

clean. welcoming, friendly and warm enviroment. breakfast was so good

the breakfast was small!

although we didn't get to use the gym, i know i would've loved it too because it actually had dumbbells and not a bunch of machines

breakfast was so nice and the cook was very accommodating- ashley at the front desk was the

breakfast was great. staff was friendly and so helpful.

my kids had a great time

beds were super comfy and the breakfast was amazing

breakfast is not what you would expect at a hotel with this rating, but i have used extended stay

the breakfast was only oatmeal

instead they have in the room stove, refrigerator, cabinets, i can say like a mini kitchen and we can cook

hotel and room was very clean . i loved the kitchenette.

breakfast on the go was great, kitchenette was wonderful, staff was great

some without masks in the lobby and elevators, kids with no shoes on leaving the pool

kids in the jacuzzi with us but everything else was great

the younger kids took over the hot tub

a lot of kids running in hallway after 12 night.

on arrival they had popcorn for the kids, a happy hour with drinks and food from 1730-1900, and access to a pool, hot tub and gym, with

the beds were comfortable, the rooms were nice. the pool was pretty big, good breakfast.

no breakfast currently due to covid

pool heat was broken the first night i was there and closed the second night i was there

very clean and nice breakfast

was busy 2) only cleaned rooms/replaced towels once a week 3) only 1 elevator & slow 4) guest laundry room out of order 5) prepaid my 3 week stay

pool and breakfast closed.

waffles ware surprisingly really good breakfast was amazing rooms ware clean and comfortable

breakfast needs to be improved. cereal, bread, and eggos is disappointing.

no pool no breakfast ..

breakfast is minimum

pool without a ton of people in it and be able to sit and relax in hot tub without unsupervised kids playing in it

my kids loved him, he was so friendly and helpful

and a great breakfast

pool fitness room breakfast

and had to get to the airport early so we didn't use most of the amenities, but we did use the pool and that area was nicely stocked with towels and clean

i didn t like it staff was rude the pool was dirty my wifi didn t work my tvs didn t

was charged twice for the stayno wifi connection in the roomlong line at the breakfast omelette station room card was not working

also the wifi wasn't quite working and the people next to me were loud

staff i put way to money for nothing they don t even bring breakfast to your room the wifi sucks if you wanted good wifi you had to pay tho i put almost $400 for one night on a

wifi was terrible. price was excessive. room looked bigger in pictures.

gym

love the continental breakfast

nice clean room. great breakfast.

the cleanliness of the pool. the continental breakfast. the friendliness of the staff!!

absolutely loved the large gym

not free or particularly good; bar minimal & not friendly

only wish hotel bar was open for a night cap.

in this hotel one night when i got charges for this night they included charge that i used the bar in the room and they charged 20 dollars in fact the bar was empty they are not honest people i

the bar and the location

the lobby bar was a bonus

laundry service on site

really liked the laminate floors and the kitchenette

full kitchen

the size of the kitchen

the kitchen is amazing

only thing missing was the pool not being open, but that may have been due to us having unseasonably warm weather

i also liked that there was a kitchen stocked with pans, silverware, plates, bowls and cups

didn't care to have my kids around that

clean rooms and common areas, comfortable beds, nice pool and basketball court for the kids to enjoy

room was clean, well laid out, and bed was comfy, loved the stocked kitchenette and the comfy sitting room

pool and play area kids loved it

they had a very nice full breakfast that was included

breakfast is good

playing around with my kids and friends i will come back for more stays… i didn’t make the breakfast but next time i

missed breakfast

long line at check-in, tvs and wifi didn't work.

the wifi was also down for over 12 hours

needed wifi info that wasn't on key card or in room

parking, wifi, security

wifi issues, not getting soap and shampoo refills, fire alarm goes off, surly employees

wifi speeds

wifi did not work

the pool,free wifi, having a restaurant on site, & a fridge in the room.

some hairs from prior guest in the shower, thin walls, slow wifi.

network connection

breakfast

breakfast was not that great.

amazingly great breakfast

enjoyed the breakfast

they had a good breakfast

there were little kids running in the hallway and the other party had the hall way smelling like weed and the fire

friendly staff and great common spaces for family to hang out late night after kids were

overall the hotel was great for the value. kids had a blast.

swimming pool for my kids.

fitness center closed for renovations. i did not know this until after i made my reservation.

great location. kitchenette. great staff.

fitness room was good

kitchenette

liked the suite in general with the kitchenette,microwave and range top

shuttle service was wonderful …

i loved that there was a bar on site as well

the pool and the gym i also like the back fireplace

were not alot of options for kids like saisages, muffins, criossiants, not many options in

very clean, very accommodating, great location with shuttle to the clinic ….

i liked how i could do laundry at any time

simple clean design. great breakfast options

no pool, small lobby, and very basic breakfast, tiny gym

free laundry, free coffee, very

love their gym, spacious and clean

breakfast was very good, room/suite blew me away on how spacious and well equipped it was.

staff was nice the rooms was very clean the pools was beautiful the gyml equipment was nice and breakfast was

courteous and most helpful staff. excellent amenities in the room including a kitchen.

the kitchen area was great and helpful also i was on the first

breakfast in the morning is sumptuous: bacon and eggs, cereal, fresh fruit, yogurt, waffles, bagels

wifi was out.. the tv didn t work..

i like having free wifi

no free breakfast or wifi but that still would not stop me from staying here again.

wifi did not work well!!

- and everything was an additional cost except wifi

my children and i love the gym was open 24 hours

the shuttle service is very convenient.

free shuttle services were offered which helped take away some of the stress

it had great facilities, including 24/7 gym, breakfast...

coffee in the room, gym and pool available, free shuttle service breakfast available

staff was very nice. room was very clean. breakfast was good.

plus we was able to get early check in and late check out so that’s a major plus

not a place for families with kids

the breakfast item availability and quality was wonderful

hotel was very clean, beds were exceptionally comfortable and the breakfast and your shuttle service a plus

a very surprised that i had to pay for breakfast

gym was great too

bar tenders friendly

it was our first time adding the breakfast to the reservation and it was worth it

loved the location, gym and beds were comfortable.

the common rooms and kitchen were perfectly stocked and made for a cozy stay

beautiful building, cozy room, amazing location, kitchen available for use!

it's unavoidable because of the corona, but i was happy if i had breakfast because it had a nice kitchen and dining room, so i could have a light meal

is no food service but a complete kitchen for any one to use

is no breakfast, just a communal kitchen

woman working at the continental breakfast was so kind and treated all guests like she knew them

had called three times requesting early check in, room wasn’t ready after being assured it would be

we were allowed an early check in.

breakfast was on point, the suite was great and the location was amazing

also, maybe it says it in the description but we didn't realize that the rooms have a legit kitchen equipped with nearly everything you'd need

the amenities such as the roof top bar and downstairs restaurant were out of this world

atmosphere, clean room, very professional and helpful staff, nice restaurant and great cocktail bar - walking distance to the q

the rood top bar is an experience and i loved

stayed at metropolitan at the 9 for a concert; before the concert we went to the ledger bar - michael was such a phenomenal bartender that we decided to go back after the concert

the vault bar was the best bar i have ever been to

pool still closed!

breakfast buffet was pricey and not very good

the breakfast was great everything was wonderful the staff and the hotel

pool, lounge, bar, shuttles, breakfast

food service in the bar area was excellent, as was the food

are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful

beds were too soft. no microwave in the room. basic wifi to check email was bad

no wifi in room. penthouse was very disappointing.

the wifi was very slow and to pay an extra for having the speed is not appropriate

great value. great location. free wifi.

wifi, slow

there was breakfast available in the morning

staff, location, breakfast, gym and cleanliness of hotel was great.

hotel has excelent localizatio , and with excelent rooms and spaces, a good gym, a beautiful church in front of it, easy to go by uber or lift

the location, staff, cleanliness, and the breakfast were all perfect.

also my kids were disappointed by the lack of a

wish the gym was a little bigger

the gym was ample and the indoor pool and jacuzzi were big hits w/ the kids

gym and pool were very peaceful, the former having grade a equipment to boot

plus they got us in on early check in which we were so happy about

didn’t like that kids under the age of 18 can get in the hot tub

i could not connect through the ethernet cable provided in my room or through the wifi and i was confused as to why a ethernet cord was provided for connection but when i would try

the free wifi was difficult to get on

our room did not have access to 'free wifi' as advertised.

wifi was not secure, very slow or non existent connection

comfy bed. clean room. wifi.

also, the breakfast wasn’t anything to write home about

not much for breakfast!

was able to do our laundry, that was so helpful

refunded my money when laundry room wasn’t stocked w/ soap

laundry facilities

breakfast was ok but could add bagels and cream cheese

the coffee could have been better the rest of the breakfast was good

loved the pool and the ease of walking to all the shops and restaurants

breakfast and location

great gym and pool and breakfast...

halls smelt like mildew, no wifi, mildew on the shower curtain, only one bath towel in the room, no

wifi does not work in all of the rooms

no wifi connexion in the room and the shuttle was late to pick me to the airport

wifi is poor in my room

the beds were comfortable, wifi was great, rooms had a mini fridge and nice hot shower

no pool, wifi

room, service, breakfast , and free shuttle exceeded my expectations

in the morning, phyllis was keeping the breakfast area stocked and then drove me to the car rental facility, gave me such great directions

we liked everything except the breakfast eve

only service dogs which ours is bit there were kids banking running screaming up and down hallways, which caused our dogs to bark

we had 2 rooms with a full kitchen pool was clean and nice convent to i

that yogurt machine yep i would like to come back once the remodeling starts was no lift in the kitchen

minor, but i wish they extend the breakfast until 10am.

bed was super comfy everything was clean the breakfast was amazing and the staff was happy to see me and i really appreciate that

breakfast was amazing, the staff, super friendly, and the shuttle experience to the airport was awesome

kathy, who handled the breakfast on our saturday and sunday morning there(5/19 and 5/20/18), was an absolute joy to know

pool not open

the pool was closed.

room cleanliness. breakfast was good. quiet place

the room, location and breakfast were wonderful

do not take the room close to laundry, you will hear loud sound during night.

they also have a free shuttle to the airport

no pool when stated there was one on the website

breakfast and airport shuttle

they couldn’t do my early check in and failed to tell me they had no public restrooms so i was late to my game

weekly rates made multiole relocations easier, tgere is a gym, laundry, free breakfast and delicious coffee every morning, and many restaurants and shopping

did not have breakfast. coffee very weak.

coffee station. very clean. nice vending area and gym.

was no laundry soap in the dispenser to do laundry had to go out buy your own not cool

the clerk just said she was only there to do the laundry and wasn't very fluent in english

very dissatisfied i have been in this room for a whole week with two kids no cleaning service no laundry no no trash bags no towels i had to go and buy my own supplies and clean the room myself i

hotel staff was very friendly, the room was very comfortable and clean, it had cistine and kitchen

says pet fee but was told i couldn’t have my cat but they were sure adequate on running my card for

location, full kitchen, comfortable bed, friendly staff, free internet

the staff was nice. the rooms was big. the pool was awesome

from the reception it smells very bad with a lot of smoke, unsafe for any family with kids

traveling whit my kids for two nights and no microwave and fridge

so my kids missed out on schooling because of it

thank lisa, the front desk manager for her help in organising early check in so i could have day rest after a long overnight journey before my flight out of cle

the fitness room was too warm with only 2 machines.

breakfast was passable.

he was able to find one bar in the laundry room

towels upon arrival, fitness center had no ac so it was very hot

the hotel was well-kept, room is excellent and breakfast well done

breakfast could be better, but save money cooking on kitchen.

suite was advertised as a fully equipped kitchen, which we were told included silverware, & dishes, etc

terrible laundry staff

the room was equipped with a full kitchen as well

loved the kitchen facilities, which we took full advantage of

across the street kmart and a see redtaurants, ice machine works i was surprise and they have laundry

i loved that there was no pet fee.

had everything i need including laundry

had to wait for them from laundry i was told

the staff i encountered was nice; they have a breakfast of eggs, sausage, waffles, cereal, bagels, and toast

maybe a few more options for breakfast meat & fruit besides only sausage links and apples

no breakfast

you even get a full breakfast with belgian waffles

breakfast and night staff were excellent

breakfast was a bit heavy on the carbs and i really would have liked a guide to the tv channels

our room was clean and the waffles at the free breakfast were superb

breakfast was a little lacking. wish there had been an egg option.

breakfast was good

great sized room with a nice little kitchen and livingroom area

the pool to be open ..but can not blame hotel for it

there’s also a pool and lots of outdoor seating

comfy room with seating and a kitchen

the room kitchen

the room was appointed well in terms of the kitchen supplies