wifi in the room is terrible

right on the beach clean, modern room. wifi good.

they said wifi works only near lobby,

wifi could be a bit hit and miss but generally worked fine and i'm really nitpicking here for

wifi in the room and pool area strong and good enough for calls, streaming und all the other stuff

kitchen with appliances was available for guests

tap in the kitchen is quite load

huge kitchen, few bathrooms, comfortable bed, clean facilities, wifi, friendly staff, central

ocean view- keep in mind that most overlook the patio and there might be light and noise from the kitchen and the neighbouring rooms

super view and location. rooftop is nice! many good beaches near. full kitchen.

there is wi-fi, the ocean is 50 meters from the hotel, on the top floor there is a terrace and a kitchen, i loved to drink coffee there in the morning ud83eudd70, and watch the planes, because the

complex has its own shared kitchen but on the ground floor is a wonderful bar restaurant which does amazing food all day

access to an equipped kitchen (kettle, toaster, microwave, refrigerator)

shared kitchen had plenty of things to cook with

in shared kitchen was missing stove

great breakfast, comfy beds and spotlessy clean

breakfast was good, varied and enjoyable

great breakfast too with beautiful views

the views the location the food the sea not many kids

a variety of food for breakfast for all tastes and dietary recommendations

very basic kitchen tired decor and fittings

huge balcony (normally such balcony could be for three hotel rooms), beautiful ocean views and a kitchen

also missing kitchen extractor and several essential utensils didn’t help either

why not have tv in sitting area lighting poor in living room/kitchen overhead shower not working

kitchen was stocked with all the things needed to cook

the breakfast has plenty of different choices and always very tasy

i was told the pool was heated but it didn't feel like that to me.

only downside was the ability to get food between 3-7pm there was a pool snack ‘grab and go’ bar but if it was gone it’s gone and often the kids wanted a snack after swimming 5-6pm and there

the bar with music and great drinks in the

the royal level area and pool side service was excellent

snack bar was not great during the night but that’s only you get the midnight munchies like the

food in the main dining was delightful; however, the food in the snack bar by the pool was less than desirable

the landscape,the pool and the restaurants

my son really enjoyed the kids club i would say it’s a good place for

spa, 10€ each just for privacy, for an overheated pool, and spa treatments that they hurt more

ays)

being pushed for something negative to say it would be the wifi at night in our room would disappear

wifi was absolutely appalling

wifi problem may have been with my device

elevator and wifi connection not the best

they even volunteered to give me a late check out since it was after 2am when i arrived

breakfast was good some fruit would have been nice

breakfast is lacking vegetables..

the breakfast was done around 9 am what it was supposed to be out till 10:30 on a saturday.

breakfast very satisfied, a choice of everything for everyone

the staff was very friendly, the breakfast was pretty good, the location is good.

pool, wind sheltered, good location, nice weather, spacious apartment, well equipped kitchen ( i didn't need

apartment with kitchen was good equipped but there was no even salt or sugar, so we had to get it

lovely staff, they agreed for the late check out without a charge

-lack of equpiment in kitchen, there could be more plates, cutlery, and glasses.

the room was spacious with a separate bed room and a kitchen facility

great location, great hotel, perfect breakfast ❤️

food at breakfast was nice with good variations good for everyone test in a nice and comfortable and clean

the gym was excellent, a bit small, but worth the visit

and very cheap, hotel staff were all lovely and friendly, clean pools, activities for family, spa was beautiful next door, and the super friendly ladies

early flight so could not get an early breakfast, which i felt a hotel like this should offer, even if a packed

they offer you tastes horrible sometimes the quality of food was poor

wifi did not work well in the room, only in the lobby

wifi sucks

wifi in rooms was intermittent, considering it's not free, i thought it would be better.

only one minus-poor wifi in the

location is only good for people with car, no wifi bad:when we live there the hotel is still under construction, so some noise at the early

the wifi was not fully fitted when we were there but the manager gave us a portable modem which helped

only thing that was not perfect was wifi

wifi and elevator does not work - hotel staff informed us in advance about these circumstances

nobodies fault ud83dude09 tv not set up yet for wifi, so only one english channel

we arrived late and left early, so we didn’t have a chance to use the swimming pool or try the breakfast

best breakfast we ever had in our entire life

great eco breakfast with local products and helpful staff

lovely hotel with open air pool and beautiful gardens, really good breakfasts

rooms are nice with original touches, breakfast room still to be finished, but swimming pool is ready and very inviting

everything was perfect. nice and quiet accommodation. very clean and a big kitchen:)

very cozy. hostel type. decent kitchen. some rooms have a balcony and a private bathroom

we also used the laundry service once

very affordable & convenient laundry service (3€, usable at any time)

when we arrived, there was a whole row in the kitchen: oil, spices, sugar, etc

get wifi in my room i had sit either in the bathroom or by the door to the hallway, as it was too weak

wifi internet conncetion good and fast

the quality of wifi in my room 14 was poor despite wifi-amplifiers

wifi did not work 100% in the room

wifi was a bit unstable.

place has parking space too

there is a parking inside the house

the parking was available

parking

large home large kitchen, dining, living room area quiet parking on site great views seating area outside 20 minutes from the ferry

the 24-hour heated pool was a standout feature, offering a serene environment for relaxation

fantastic breakfast with healthy options

the breakfast and bar snacks (poke bowl) were delicious

room, grounds and pool are beautiful

great breakfast and swimming pool area

utside it was fine

wifi was a nightmare, it didn t work in our room

room was tidy and had good wifi

friendly, helpful staff. good size room excellent wifi isolation, well away from any town noise.

wifi was sketchy in our room

next to the pool, beds were comfy, though kids reported their beds were “firm” but preference i guess kitchen had everything we needed

theme throughout the hotel with an incredibly large and beautiful swimming pool (water temp could be a bit warmer, but it was end of january and the weather was glorious so

the mini golf facility was unusually beautifully landscaped with a stream along the lanes

next to the pool, beds were comfy, though kids reported their beds were “firm” but preference i guess

pool area was amazing and the sauna and gym was a big bonus

if you want to use the wifi - be ready to put in your passport info for the registration and it still does not work

priced, bad wifi, noisy music by pool, uncomfortable beds, no table to put laptop in and sit down

helpful and always smiling, the rooms were immaculate and beds really comfortable, slept well, wifi throughout the hotel and rooms

the spa is lovely and again, the staff are great

had a lot of facilities, shops, swimming pools, bars, spa and others

two bad things about our room was the air conditioning was a little weak and the wifi was non existant from there although it was brilliant once we got outside the door and all

wifi is very poor and only available at reasonable quality in the reception area

after check-out, we were allowed to stay at the pool, use wifi and use a courtesy room for showering, untill our departure in the evening

wifi connection in the room especially at bed was not that fast

unable to get wifi not used to single beds

the pool snacks and desserts at lunch and dinner could be better.

bit too crowded during breakfast and in the pool

friendly, also animation team does great job with all entertainment, loads of fun not only for kids

in the bedroom and bathroom, also terrace with a bed—a second-floor living room with the kitchen and the second terrace with table and chairs

place to stay with family ud83eudd70 silveo at the pool bar was a nice friendly man

gym

the most relaxing pool i have ever sat around - very well maintained

breakfast was excellent and nothing was to much trouble staff were friendly and very

gym/spa didn't open until 10am and closed for lunch

winderful location in relation to the golf course, great staff and service

wifi was only available in reception, would be nice to have in the rooms

room equipment

noticed that we were using our laptop outside our room and asked if there was some issue with wifi in the room

table although the room was large) wifi very patchy breakfast disappointing

wifi dinner menu was non-trivial - some offers should be preordered and that was not mentioned in

no early breakfast available. no bar snacks after 3pm.

pool on the roof was so nice, dry peaceful and relaxing

the location & pool area

the time the pool closed & there was no bar.

excellent service in all departments comfy beds and great location great swimming pool

the rooms where really nice decorated and spacious. we enjoyed the time in the pool.

gorgeous location looking over the golf course

shower is built in a way that the water leaks out and floods the entire bathroom pool is great but the towels are not free (you have to rent them, which is a bit cheap

facilities are quite nice, especially the swimming pool breakfast buffet was nice with a good variety of choices thank you for a great stay

clean,nice staff, goid for small kids

liked the silence, the landscape, the room (comfortable, good wifi, heating), the staff and especially the quality of the restaurant (-)wifi was sometimes unreliable. (-)wifi was very unreliable, it worked in the evening at the restaurant, but i couldn't get it in the (-)wifi signal in rooms terrible. breakfast a little basic (croissants very small and hard).

there was reserved parking available right out front

uld only have been a bit warmer for my taste) & sauna, great

views from the room's terrace and property, easy parking on site, nice jacuzzi

great hotel with great bar & restaurant

wifi signal did not reach to our room

had signal in our room, but after connecting there was still no

t did work in other rooms).

wifi wasn't working properly pillows weren't so comfortable you'd probably need a car or taxi to

can only gently suggest improvement in wifi in my room, but i was told this was better in the communal area so not a big issue for one

the resort is in middle of golf fields so really safe for kids to play free within resort, one way in and out through friendly and professional reception

brilliant size for a family with the bonus of a kitchen

loved the snack bar and beer on tap near the pool

great location for us, playing golf. great food. great staff. fantastic atmosphere.

it’s next to a golf course and they cut the grass at 8 every morning

ough we didn’t get a chance to test it, because we were here only 2 days), a fairly large pool with plenty of sunbeds, and a bar

laundry, pool, spa, very basic gym, 24 hour reception, etc

15 minute walk to siam water park

pool is beautiful, the whole property is really cool and excellently kept, staff is super nice

nice atmosphere around the pool during the day, with music and some pool games

fire alarm went off in the night with no explanations, and the wifi didn t work for 30% of the trip

wifi in the room is very bad

wifi is very slow

wifi stability/signal needs to be improved.

very fast wifi

a day for wifi is overly expensive

the wifi signal in my room was a pain.

inexpensive wifi-12 euros for the week

should provide free wifi in rooms not just the foyer

everything exept wifi

loved having our own terrace and plunge pool

pool was too cold to swim in (for me anyway).

breakfast could have been better, but ok giving the pandemic they are operating in

breakfast staff not very attentive

breakfast was good , only slight complaint was waiting staff at breakfast not vey

the bar staff at the pool were also excellent

staff were amazing, from the cleaners to bar staff to the animation team

first room was above the kitchen

disaster in the kitchen- breakfast and dinner: -there are at most 3 cooks who had to put food on your plate because

dated look on the outside, you’ll find clean and modern rooms, a fantastic pool, onsite spa (with a more than reasonable price list), and catering to suit any meals your not venturing out

wifi could be better.

wifi in the room

the wifi was a little intermittent but the staff were informed.,

each room with its own wifi code

really poor wifi, breakfast only from 9am, no 5th bed linen provided for us...

gym opened at 10

great food both in the pool and dining restaurant

the breakfast and dinner options were brilliant, such a variety of different dishes every day

option for late check out

understand this is an adults hotel but you can not take inflatables in to the pool which was disappointing

problems with wifi connection near our room, that were not fully fixed after several complains

entertainment / relaxing area. / free wifi good. staff excellent

rooms were clean and tidy, pool area was nice and staff were pleasant. wifi was also reliable.

poor wifi

wifi always cut you off by the pool so annoying, the bed is two single beds pushed together when i

beer and vine is two times more expensive than in the city bars wifi didn t work inside the

wifi worked fine really enjoyed the spa paid extra 15 euro for 1 hour was worth it

wifi was good but intermittent

wifi was sometimes a bit slow, but the coverage throughout hotel was good

the wifi wasn t the best. maybe a little bit too pricey

the gym area is pretty small and has limited opening hours.

the hot breakfast was not the best but everything else was spot on

for size of the hotel the gym was tiny with no water machine

gym was closed

live music in the evening at the indoor bar and live acts by the outside bar

breakfast is excellent, amazing choice of everything

from reception to the restaurant, the bar team to housekeeping, maintenance to entertainment, everyone was absolutely lovely

breakfast and dinner was great

great entertainment on every night to kids and adults even in these quiet covid

one pool should be a kids' pool and the other an adults' pool

the breakfast is good, variety of choices

i highly recommend it for families, staff is very polite and helpful, the swimming pool and kids activities are grrrreat

it doesnt have spa and neither heated swimming pool during the winter

the room and the view was beautiful and the breakfast was nice .

perfect for hens and stags i wouldn’t take kids there as this is so near the strip but was perfect for us

having to pay extra for the safe and the wifi.

location , a nice food, a very helpful and nice staff, good wifi in the room and comfy beds

minibar,safe,wifi, indoor pool

wifi was 25 for a week but only covered one device, so would be better if it could have covered

safe, minibar and wifi are extra

iters) - rude and unprofessional

also the wifi wasn't so good in term of the

wifi is very bad, not working, poor connection

trouble with wifi. bed could have been more comfortable but overall lovely place

-wifi barely worked, which is unacceptable for a hotel of this category and price -the rooms could

the choice of food at the buffets was good. the pool area was fantastic. the area was perfect.

tried to join the rush at the crack of dawn so every place was always taken when we finished breakfast

amazing breakfast and dinner

expected much better quality mattresses they were very hard and you could feel the springs on the kids beds, couldnt use kids inflatable rings or anything in any pools wasn't clearly stated before

they have not given us late check out

the wifi was extremely poor and kept slipping off, so you had to constantly re-connect

was very nice and the breakfast was excellent

allowed at breakfast and lunch but not at dinner, slightly inconvenient sometimes but not a deal

wine list could include more canarian wines in the spa no chance to relax: too loud , bellow average quality of massage

breakfast choices are excellent, could not have better quality, choice, standards or service.

free wifi is verry poor ( we use our data so it was ok) (-)wifi is not free (-)- they charge for wifi in rooms, ice buckets and double sun beds on beach area (-)minor matter - had to pay for wifi in room.great relaxing 6 days (+) - fast wifi - they let us borrow the kettle when requested at the reception (-) if i've to nitpick i'd say the wifi password / restaurants available inside etc could've been a bit more clearer (-)would have liked ot have wifi in the room and functioning power points by th epool. (-) i wish there was free wifi throughout the property (-)wifi was very bad and weak (-)you had to pay for wifi upon arrival which was not mentioned before our stay (-)wifi only available in reception and certain pool areas, inconvenient when you need to access email

breakfast was extraordinary both in selection and quality

so upbeat and helpful high-quality hotel wonderful breakfast, and breakfast staff great new gym

breakfast and the staff were amazing. location was fantastic ud83dudc4c ud83dudc4f

spa and massages

great hotel and food was very good , very chilled out and the kids loved it . view was nice too

for families with kids, totally recomend to take a suite/two rooms (we asked for the update after seeing the normal

we were 2 couples with kids, he was always preparing our table in advance, with child seats and cutlery, very friendly and

our baby to make milk but on the last two days of our stay i was told to get a refill from the bar but i couldn’t because it was tap water

had a gym if required and there was entertaiment every

my fussy kids always found something they liked to eat

pool bar was weaker than the inside bar

staff was really friendly and the pool area perfect

comfortable hotel, great pool, gym

it is also great for adults as they have 2 big pools and a great bar by the pool

we felt safe and had everything anyone could wish for: gym and yoga classes, heated pool, spa and amazing balj bedsas we were part of the club

4 pools when i really only had 2 one being decorative only and not for use and one is a tiny kids pool

fabian in reception and fabien in the bar both get special mentions but each and everyone made our stay special

we particularly liked the large pool area

hotel was beautiful, the breakfast was excellent ud83dudc4c the pool area was clean, and

it will be expensive but you get 2 huge bedrooms, 2 shower rooms, massive lounge kitchen area, and 3 patios with fake grass, 4 sunbeds, table and 6 chairs

would be good to have more seafood and to have good spa service would be the best.

pool wasn't heated. no washing machine facility

big and comfortable room, great staff and beautiful pool; excellent location as well

the pool area and pool bar areas are kept very clean at all times

weren’t included so you had to put a deposit and pay for use of towels, irons, safe keys, spa etc so this adds up during your stay

the vip areas are a real nice touch and the adults only sun terrace with it's own bar is

there is a bar about 200 - 300m from the hotel which played banging music each afternoon until sunset

could have been toilet facilities closer to the pool area & the pool fountain wasn’t working.

the all inc drinks could have been much better. the gym was open 11-7 which is an odd time.

can be noisy in the evenings, there are not enough sun-beds at the pool

kids club staff were outstanding & the hotel was exceptionally clean

all the staff, from the reception to the guys of the mini and kids club, from the housekeepers and maintenance guys to the restaurant and kitchen staff

didn't like the people smoking next to swimming pool

they played well with kids and are great for people with kids

wifi coverage wasn t great around the pool area

wifi, parking, baggage weight machine)

modern in its appearance wifi coverage was excellent

lack of waiters around pool area. slow wifi

quicker wifi

lack of atmosphere, quite bland tv reception problems, kept cutting out wifi i believe

wifi could be better. i didn t like the all inclusive wine, but this is probably my problem.

wifi did not work.

wifi is free but actually it s not working

the wifi in the rooms was very slow and unrealiable

also unlike previous visit you had to go to the bar to get a drink- no table

very family oriented lots off things for kids to do staff were very friendly

even we spend only mornings and evenings in the hotel, but kids like swimming pool, football fields, snooker, etc

appartment was great, the facilities and particularly the pool were excellent and the hotel is in an ideal location

the pool times were restricting. 10.00am to 6.00pm. the gym equipment was extremely poor.

outdated gym with dangerous running machine

the room was right next to constant music from restaurant bar over the road.

the bar in the pool was closed most of the days, then you’d need to go to la tosca, which is a little

great choice of buffet style breakfast

there had been washing up liquid in the kitchen it would have been much more convenient

free in room safe and free wifi

quality of the diner buffet was medium and the quality of the wifi at the terrace bar and swimming pool was very bad

wifi connection not really reliable.

not a genuine double bed - wifi was spotty in our room and rooftop pool area - long trousers required for men in restaurant

the best thing about the hotel is the adult environment especially the pool area

wifi was not very.good in the hotel

wifi a bit poor in some parts of the hotel

wifi on room 1156 does not work very well unfortunately

wifi worked on the first day but never after that.

have stayed at hotel 3 times now and this time wifi was particularly bad. very sporadic,

hotel outside area, location close to the beach, great facilities (gym etc

entertainment, apart from kids pool nothing else for them although it’s

all inclusive was a dream we had drinks buy the pool most days

only thing probably music in the pool bar could have been better ud83dude02

i enjoyed using the gym every morning and the very short walk to the beach

only let down was the gym

gorgeous hotel, excellent location, very nice staff, comfortable rooms and area. good breakfast.

excellent buffet breakfast

was brilliant hannah a waitress in the bar in evening was superb we go to this hotel when we go to

breakfast was extraordinary and i was like 7* hotel

the staff was vigilant and very responsive and the breakfast was absolutely

breakfast was lovely

fantastic, a select few around the pool, no noisy music or building works or children

a proper adults only hotel

breakfast was incredible especially with the view and everyday a pastry chef would make something

wifi was good

comfortable bed and, very high quality wifi

everything is ok. one of the best place - big swiming pool area

- the room service menu was not available in the room, and the app did not work

the gym is well equipped and a nice size, there are also lots of activities and entertainment hosted by

i would like to point out for fellow travelers is that there are not alot af benches around the kids pool and there are many things blocking the view to the pool, making it hard to see your kids

activities for adults and kids ,lovely pools 2 bathrooms in the room is ideal, all 5 star amenities expected in the room as

rooms were gorgeous, breakfast was amazing and there was an adults only section to sit outside

for an hour (which we didn’t do as our baby too young yet) they have a little pitch and putt golf area, spa and children’s pool with slides etc, looked great but never didn’t use these

the spa is great and reasonably priced

great breakfast,comfortable beds, free bottles of water each day, champagne when arriving, good wifi

with several different housings, wonderful bed, great food, very friendly and helpful personal, wifi

it s a very well run hotel - nice staff, extremely comfortable room, excellent gym, fast wifi, great breakfast

location, sea view, staff and area in general is excellent poor wifi experience which took 24 hours to resolve but staff made up by offering us a departure room on

bad wifi

main terrace, snack bar, table tennis, lifts, free towels, table tennis, nice sun loungers, free wifi

wifi was difficult to access

wifi was excellent

out wifi/bar opening times, taxis, etc) but were waiting in line for ages while people in front were

a few times people had quick enquiries

hotel could not fault from rooms, food, pool

i discovered towards the end of the stay i could have been refilling my water bottle in the gym…)

breakfast top class

late check out very reasonable and until good time also

we visited the gym, which was decent but nothing special

it was perfect in every way - adults only hotel that we’ll definitely be going back to

the breakfast buffet is the best we've ever seen, and the terrace outside is a fabulous place to start

food at breakfast is great, lunch at the snack bar great and evening meals really good

they helped us book a round of golf at a nearby course and also spa treatments at the same course

super clean, rooms are perfect, staff is amazing, breakfast is great, pool area is very relaxing, and night entertainment (9-11) is enjoyable

beach bar next to the pool works only until 6pm while the pool is open until 6:30pm

location is quiet. adults only hotel beach / beach bar

i wanted to use the spa but it was closed because of covid restrictions.

adults place but no many young people.

the pool and facilities were excellent and the inhouse buffet food was excellent and included in the

a selection of lovely clean pools and pool bars, and easy access out onto the dark sand beach and the path along the shoreline

for instance we had to go downstairs and buy water from the bar and after 12 pm, even then bar was closed

the views from the hotel restaurant and bar don't give it justice, absolutely amazing

excelent breakfast and location. very friendly and forthcoming staff.

breakfast was excellent all the food was at a very high standard with loads of choice, service was

wifi needs to be improved in the bedrooms area

poor cleaning of the room and bad wifi connection.

the food was not as we remembered and wifi was very slow.

wifi should be free everywhere and not just in lobby

wifi excellent

wifi in the room, very weak signal, also on outside balcony

mbit download / 2mbit upload)

wifi slow. not enough sun umbrellas. same music everyday at dinner, morning.

dated rooms, poor wifi connection.

4 star hotel should have wifi in the rooms only one english speaking tv channel available is not 4 star the restaurant is

speedy wifi

wifi sometimes did not work ---another engineer in the room

good wifi throughout site

could have done with a rower in the gym

inting works) in the area of adults only rooms as well as close to the area of swimming pool on the 5th floor

also, there's a small indoor swimming pool which is good for cooling off after a hike, but it would be nice if they put some loungers or

pool isn’t as nice as you’d think and the woman’s sauna doesn’t work properly; also, the gym is in a very poor state

the sauna didn't work (even after getting it started by reception) and the gym is limited but we didn't come for that

excellent hotel & excellent service in the reception and the bar they treated us very well

the gym could be better and have a little more free weights equipment

gym is small but has everything you need and isn't busy so usually have it to yourself

round the pool all day, so i ended up having to buy long sleeve rash tops for myself and the kids

in buffet was good selection but always stone cold, pool bar snacks very limited and basic and sporadic what was available no options to get snacks,crisps,

kids club heated swimming pools use of the sister hotel (bh costa adeje) variety of food at buffet

nice hotel with entertainment, heated pool, restaurants

the wifi was absolutely terrible and the fitness centre was a joke

wifi had constant problems

no wifi in room

wifi was good for work, stunning surroundings to walk about

excelent wifi

i didn't like wifi quality and tv signal was getting lost frequently

it's a really minor thing, but the wifi in the room was not very stable.

wifi and tv stopped working twice in my diamond suite.

wifi in room rubbish

wifi the entire time we were there for a week service understaffed and bad service due to that,

everything was on qr codes but wifi was sketchy at times

could be much cleaner

quality of the wifi was not good all around the hotel area

the wifi coverage was not good across the hotel

ere is sand on the surface, which potentially makes the court traumatic) wifi in the room is a disaster, but i assume this issue characterizes tenerife as a