the pool was nice for cooling off but sometimes due to the size difficult to get in when other guests

the pool was lovely as well

pool not available, but present on photos

nice garden and pool. close to bilbao. bathroom brand new and clean.

quiet relaxed atmosphere, pool. suroundings, location for trips to bilbao and coastline.

the room and bar facilities.

cafeteria and hotel bar closes early

is perfect near the bilbao airport, it has its own parking lot and bar open until midnight

breakfast guests were provided with coffee/tea by the bar staff but, as a result there were no full-time staff in the dining area to re-stock the buffet

basic bar area

private parking, comfortable bed, decent size room for family with two kids, great customer

my kids would've appreciated internet tv. ;)

great location, close to the airport with free shuttle service.

early morning shuttle to the airport was quick and efficient

arrived late and staff very accommodating. breakfast was good too and bed very comfy.

restaurant or bar on site, there is a small one attached to the hotel right beside it

location for the airport with a great shuttle service

bar and breakfast available

location close to airport with a free shuttle.

the front-desk employees were great, the price was right for the beer at the small bar area, and the airport shuttle did the job at 5:10 a

small golf course and driving range

great pool ,fun golfing ,comfy bed ,good food , beautiful location lovely view and room

), beautiful interior, super warm and great pool area (excellent for kids), terrific tasty breakfast with quick refill of

great pool ,fun golfing ,comfy bed ,good food , beautiful location lovely view and room

we were 2 families meeting-up with 3 kids under

the owners are very helpfull and the good breakfast is each morning served by the most friendly staff members who have a lot of tips to visit

beautiful hotel with really nice swimming pool very good breakfasts and a helpful staff

come back and will stay at bastian to explore the area (perhaps better in the summer to enjoy the pool

breakfast was delicious

rooms with a little kitchen, everything is new

beautiful, green location with a lovely pool, amazing rooms

nice house with a kitchen nearby the pool dedicated for guests where you can store & cook your dinner

the rooms were very comfortable and the pool and garden is very nice

the pool with a view and free wifi added to our comfort

large & clean swiming pool

clean and comfortable, regular bus and train service into bilbao, wifi and free parking and great value for

wifi didn't work, but worse was that there was some sort of alarm that went off fairly regularly

several things: - wifi didn't reach our room and because they were out of space

waited at the bar for ages for a drink but gave up and went to bed

lobby area and bar huge room nice bed and clean linen bus stop right outside train 15 minutes

great wifi signal for the teenagers

helpful receptionists and bar staff

no breakfast buffet restaurant, only a spanish style bar

location much nicer than expected. the lady in the bar made great coffee and was extremely nice.

helpful reception and bar staff free airport transit

excellent. just loud music from bar opposite.

wifi wants great but that s ok for the level of all other services

wifi good

he didn't greet me, didn't offer the breakfast, didn't give me the wifi password till i came down and asked

thout password) worked though i had to go back down and ask about it

the wifi

wifi was bad. there is a metro nearby but its not fully available during the evening.

-beautiful house -comfy bedroom -nice bathroom -great wifi access -safe parking place we loved

parking inside and outside the property is nice

location close to the beach and close to bilbao. parking. good advice wrt to restaurants;

-beautiful house -comfy bedroom -nice bathroom -great wifi access -safe parking place we loved

parking and wifi as published

good wifi

the beds were comfortable and wifi strong

wifi was unusable the first night and then fixed

excellent wifi

the snack bar was busy with local people having lunch when we arrived and we enjoyed some delicious

very relaxed atmosphere for what is quite a busy bar area

style-on the whole friendly staff-bar prices,especially bar meals, fantastic quality at very good prices

location, bedroom, bar ..free parking

also late check out 12:00 which a big bonus

the bar was lively

is too late to offer weary travelers an evening meal, the bar was helpful and organised a sandwich for the diabetic needs of one of us

friendliness of the staff; at the reception , the breakfast room , the bar and at the restaurant

no food or bar facilities, closed down

bar & restaurant in building, so all convenient

the building was nice , looks like newly built, the restaurant , the swimming pool sauna .

place will definitely be back lovely service clean delicious breakfast clean spa perfect

the spa was closed due to maintenance and there was no morning yoga

very new and the spa was fantastic, also the location and the atmospher was perfect!ud83eudd73

terrible acoustics in the dining room, like a swimming pool

early check in; nice bathroom

wifi was really slow in the rooms (but good in the lobby) (+) wifi was ok although patchy in my room (-)wifi dropping out (-)we had problems with our wifi connection (-)wifi in my room did not work at all, but worked perfectly in the cafe area (-)no wifi in the rooms! (+)nice location, modern room with big tv and good wifi connection. (-) the wifi was bad, most of the time not working (-) the wifi worked in our room for one night and the rest of the week it only worked downstairs in the bar

the hotel unfortunately didn't have a restaurant, only bar and snacks

parking was great, my room was the furthest from the bar so i was not disturbed

parking was great, my room was the furthest from the bar so i was not disturbed

the bar is a little disappointing

also, there was the bonus of an ev charger in the hotel car park

coffee was however available at the bar and on demand

the tapas bar downstairs, solaro, has heavy 50s rock music playing constantly, round and round on the disc

“roomy” lovely balcony overlooking the sea excellent shower large beds great cafe bar good selection of continental

allowed early check in

small hotel 22 great rooms great staff and a choice of 3-4 great restaurants ‘ good friendly bar ‘ great location ‘ plenty going on round the port area 250 mtrs down the

breakfast was a good quality

breakfast was lovely but as we didn't want the full works we didn't have it everyday as it cost 12

also breakfast does not start until 7

is 14 euros a day and breakfast 12euro when you book in or 14 euros if you want it in the morning this is for continental

the breakfast is very good there.

very well equipped - especially the kitchen and extra facilities for kids such as a splash pad, hanging chairs for babies, … only a 10 minute walk away from the

room was well laid out, modern, modern tv and great wifi

room was excellent and superb wifi connection

& wifi didn't work

great food locations nearby and breakfast, room

is very hard to find something to improve but if i have to do it - breakfast bufet could have better yogurt and cereals selection and better fruit for those who do

parking space in nearby garage - essential if you have car

easy access, secure parking, comfortable with all we needed

parking was included in the price

internet wifi was unreliable and slow

wifi average.

spacy room, quick wifi, breakfast varied, reception staff knowledgeable

the wifi is a bit slow and unstable.

unable to connect to wifi

price, pleasant front desc, comfortable rooms, parking undergruondm with ev charging

service, room, breakfast, restaurant and bar and location

haven’t try the breakfast, coz we usually do not enjoy buffet, but we have had an apero at the bar and food was good

bar could have stayed open longer

lovely bar terrace where we sat later and had sundowners

they even allowed me access to their gym shower off-hours because i flew

the bar shut at 10.30 pm and we would have liked to stay later

good gym

it has a small gym and sauna

the hotel has an attached bar so we were able to get a mid afternoon snack and coffee

wifi is not so good (6 floor) and the breakfast could have more variety. (+)amazing location, great staff, comfortable and quiet room, great wifi (+)check in, super friendly staff, free wifi, great location (-) wifi connection was bad (-) no mention of wifi code, i had to ask (-)wifi could have been better

high standard of maintenance and great ambience, especially in the ground floor bar area

was a bit expensive but worth it)

the terrace bar on the seventh floor was a great place for an pre dinner drink and

is superb -the room is superb -the breakfast is superb -the staff is superb -the spa is

would have appreciated a few minor additions in the kitchen such as a kitchen knife, chopping board and wine glasses but this was the only negative

very kind to ring and say room was ready for early check in

items in the kitchen were missing like tea towel, insufficient (2) dishwashing tablets given we stayed for 6

super clean, comfortable, fantastic location, full kitchen, great shower

full kitchen with sink, microwave, kettle, fridge, dishwasher

the location on the river was very good and the wifi worked very well.

good wifi

exceptionally comfy beds, good wifi in room, super friendly staff and great location.

secure parking. room had a balcony. good wifi signal. close to ferry port.

wifi was good and easy to access

strong wifi

we enjoyed self service trust type bar

location and view honesty bar relaxing

the gym could be bigger. prefer a softer bed.

ur it yourself + write down what you had) in the beautiful lobby after our baby fell asleep

ovided detailed directions

nice room amenities such as mini bar, toiletries, and super fast wifi

free wifi, free coffee service

proper wifi and air conditioning were great

room was comfortable, wifi worked, and tv had an english channel

wifi works fine

good wifi, clean room and helpful staff, location just off the main street ok

wifi was not working/available at all in the hotel during our stay.

room, location, wifi

ac, wifi and black out blinds all worked perfectly

very nice and helpful, good breakfast, bonus was a nice bar area to relax and have a drink

very nice staff, comfortable beds, very clean and modern . bar open 24h

liked everything about the hotel: room was clean, well-equipped, attentive stuff and nice bar at the ground floor

there is staff 24/7 and a bar with snacks

there was no wine in the bar the first night, but then they

working free wifi and power plugs on both

free wifi

the wifi was very slow

a modern chain hotel it s not acceptable that our entire 2 nights stay was without wifi

good wifi, tv with international channels

free wi-fi and free parking

parking was free and convenient

lots of parking, great hill views, good size good, easy access to motorway.

with a purpose - to spend two days in bilbao - whereupon we needed to park a full car and trailer safely

staff were very helpful, the rooms were big, clean and comfortable and wifi worked well

wifi was not good enough to support streaming or downloading tv shows

hotel location, cleaning wifi

the hotel wifi was fast and everything worked well

good secure disabled parking, free wifi throughout and nice dog walking round about

wifi was very poor and if you wanted better you had to pay

asking 10 eur extra for better quality wifi is exaggerated

irport shuttle), comfortable bed, nice pillows, big room, kettle and coffee machine, good wifi

near the guggenheim the breakfast was super wifi was fast cause we were there on a sunday, street parking was

fi)

the wifi was terrible

wifi was perfect - and the staff were very helpful and very flexible

wifi was not the best

wifi was fast and reliable

wifi was slow for us and the pillows could have been better

wifi works well

free wifi not enough for work. teams meetings breaking up

mini bar was locked and no wifi, which they will leave you to find out yourself so by 20:00it will be impossible for you to

very friendly staff that spoke good english - ambience of the hotel and the room itself - gym and spa

the pool could be used without extra charge but ok

com didn't say wifi is available throughout the hotel

the free wifi was slow and streaming only worked when downloading a movie.

staff were all excellent, wifi some of the best i ve had in a hotel for a long time

v slow wifi.

wifi was not reliable on the mobile phone, but on the laptop it was really good

the old town is right across the street check in time is 12pm no early check in

it is not posible wifi connection

wifi could be better

no habia wifi por averia

wifi

breakfast super! wifi too difficult to use.

(my rooms is larger than my kids’

good location and a very clean hotel with a great breakfast.

had emailed about early check in due to an early flight with a child

hotel bar has very limited opening times.

especially the gym with complimentary fruit and water

gym equipment could be improved, and one night the guests next door sat outside talking until 3 am,

very clean. comfortable. small kitchen

the room has a kitchen enough to nourish yourself if you stay in, a sufficient bathroom and the most important –

room was exceptionally clean and comfortable, blind on windows and fully equipped kitchen in room

good little kitchen

wifi was a bit sporadic

also good wifi

wifi is blocking certain network services without giving you upfront or during usage a warning

to 120mbps)

i had to work for a while and the wifi was good

it's not easy to travel with kids, and it's just great when u have people that help and make u feel at home :) in our case,

loved sitting in the plaza nueva and watching the kids play football in the late afternoon

the tapas in the bar next to the hotel are amazing (the hotel and the bar are internally

the hotel is not far from the plaza nueva where we had a great meal in a bar on our first night

restaurant bar staff were extremely rude, ignored us and kept serving spanish customers before us even though

lovely staff who gave us an early check in and fab restaurant/bar

the addition of the bar next door for a lovely breakfast was also fabulous

great pool and outside bar area

chairs in the bar area could have been more comfortable

we liked the hotel bar which was open until 23:00

swimming pool as a bonus

the pool is a great addition along with the bar and terrace

enjoy some free freshly cut coffee at the waiting room while scroling our emails with the free wifi

plenty of sockets, fast wifi

excellent staff, efficient air conditioning and wifi

th free)

wifi was spotty or not working at all in the room

wifi signal was very poor the first two days and we had a small delay in our check in time

wifi not secure.

trendy work location for a digital nomad with great wifi and lounge facilities to work from

big room. good bathroom. good wifi. nice bedding. good location for shopping and restaurants.

and we asked for smaller pillows and and for a wifi signal booster, and we had it immediately

terrible wifi. continous disconnecting.

staff were so helpful sorting out the wifi

the wifi was also very poor

the parking costs additional 20.- per day. the wifi network was almost unusable.

great place! the only thing is the wifi was unstable and really slow

big fan of the late check

getting in very early they were very accommodating to allow us early check in

staff was informative and flexible for a late check out

the location, cleanliness, good wifi and spacious

wifi worked really well and they're was a nice playground right down the street for the kids

swimming pool at the top of the funicular; the outdoor pool was exceptionally clean and great for kids

near facilities even a playground for the kids

playground nearby if your kids are bored

nice staff and good wifi, you can easily do video

the wifi worked perfectly too

wifi was

decent wifi. comfortable bed.

wifi cut out at times which was hard when we had t do unexpected work calls.

well equipped gym and spa

great to cool down in though and bar beside it was great which was open til 10pm

great location, rooms were clean and quiet, super friendly staff, great spa and swimming pool

gym is great as well, staff is friendly

great vibe. roof terrace and bar were superb.

wifi

good wifi

r hotel standards) tv screen, very fast wifi, nice view over the stadium and cityscape

clean, comfortable, good wifi, as would expect from this class of hotel

massive

great location in the city center. very good breakfast with wide choice of food.

would have liked interconnecting room for the kids.

cleanliness, staff was very welcoming and friendly, and breakfast was great.

the breakfast was

24hr reception and bar area an big advantage

the service was amazing, the breakfast unmissable

somehow, even the breakfast is first rate

breakfast delicious

breakfast was excellent, the rooms very good quality, liked the balcony, and the overall feel was

the rooftop pool area needs a bar close by to serve drinks.

nice a pleasant hotel. staff were friendly. nice cheap bar opposite.

90 to park car 16hrs no bar or coffee very basic breakfast

very close to the centre (25min walk) but the location was still in a nice neighbourhood with a bar closeby

above the bar it was a little noisy but not too late

bar across the road was very friendly and breakfast was good there

breakfast was very good although lots of tapas bars nearby

continental breakfast was good with lots of choice

great breakfast. very comfortable hotel, cool and quirky decor.

the staff were excellent as was the breakfast

good breakfast. too dark in room suggest white paint

the wifi coverage was inadequate in the room

tea / coffee in room insufficient wifi poor

good wifi

quality of the wifi is very bad.

no kettle in the room , had to ask for a corkscrew. gym off site

hot and stuffy, and very loud since it's on a busy street where people are outside at a nearby bar being very loud all night long

nothing else, no bar or food facility

no cooking facilities, fridge did not work. said mini bar but there wasn’t one.

noise at night from the bar near by

not sure if there is a bar below but one of the nights it was quite loud, the noise ended around 22:00 though

not to forget, this ibis is located just across the road from a shopping center with kids center in it

bar and restaurant on site, both available until 11pm

breakfast was very good and a very good verity of food items both continental and english

fantastic king size bed,comfortable room. great value breakfast. very handy for the ferry port.

parking is also excellent (and free) provided you get there earlier enough

i don´t recommend it for families with small kids, because the breakfast is not available at hotel

we are a large family with 2 kids and 2 dogs but still it was quite comfortable for us

nice room and stay with kids had a beautiful view over the city

the gym is fantastic

love the gym

the hotel has a nice lobby and a small bar for a quick morning coffee or evening drink

i loved that they had a gym and 24/7 bar

everything is spotlessly clean; the staff are all lovely (and kindly spoke english); the 24 hour bar / cafe is great

breakfast was good

good selection of food for the continental breakfast

breakfast was a small buffet but nice quality food

the breakfast contained a very good selection that should suit all tastes

big choice of continental breakfast

interney wifi. .a little erratic.

hotel, large clean comfortable room, good wifi

wifi signal could have been better as it failed at some point, but they said they would look into

the wifi wasn t very reliable.

wifi could better

the hotel itself is stylish and modern, with clean and air-conditioned rooms with free wifi

good wifi signal

very handy for bilbao ferry port. strong wifi. clean budget hotel.

wifi wasn't clearly advertised, so in my sleep-deprived state it was easier to continue using my

had trouble connecting to their wifi and even the very helpful reception staff could not get it to work, the in the morning hey

staff fantastic! wifi fast, parking available, comfortable bed. big rooms. jogging paths nearby

excellent breakfast and good wifi

the staff were very helpful and the breakfast was good

- breakfast included, but could be better :) - no glasses/cups and kettle in the room

the breakfast was outstanding with a large selection of bread, meats, pastries and more

good breakfast

cozy bar and restaurant next door from the same owner

it is in a very quiet village with 2 bars

there is a little bar around the corner