clean, comfortable, plenty of parking, good wifi and the staff was friendly.

only thing i would complain about was the wifi, couldn t get it at all, even with the info they gave me, otherwise i enjoyed my stay

free wifi was fast location was great - could drive to a variety of places within 10

wifi that was advertised for free and one of the reasons why i needed accommodations during travel

i was able to connect to the wifi easily

some reason neither my laptop nor phone could use the wifi

reliable hampton inn breakfast and wifi. beds wee comfortable.

climbed stairs withuggage to third floor wifi sign in with last name and room number did not work

wifi did not work properly. it seemed to be down.

is no proper room service, no soap, no body lotion, nothing

breakfast was gone by 9am if it was ever there at all

we went for the spa tub

very clean and the laundry room was handy.

was a sack for laundry but nothing to write on it with to make sure housekeeping knows which room it is

man in laundry room and strangers knocking on door late at night there are 2 prostitutes and a homeless

the breakfast and pool room was neat and clean

it's a great location for that quuck getaway and has a pool

the hotel is relatively new, peaceful, and very clean with a functional kitchen with all the amenities and everything is how you see in the pictures

it has a pool and gym

the studio king room is super clean, including the kitchen amenities, as well as the bathroom, which comes with a body wash and shampoo and

the wifi was terrible and the carpet didn't look clean.

better wifi and cleaner carpet.

dirty smelled, weak to no wifi at all

acknowledges that customers are still hungry; they supplied us each w a lunchbag of food for breakfast you could pick up near the dining area

many things so called breakfast was a box with chocolate muffins in plastic and kids juice

free laundry

an absolute gem with comfortable beds, large rooms, and a kitchen stocking everything we needed

the in-room kitchenette was such a treat, as were the items available to borrow such as a waffle maker

nice gym, free laundry facilities, and well-stocked rooms

stove top they have all the pots and pans and plates they also have a free laundry facility and gym and free wi-fi

ac, tv, and wifi were good

the parking, the beds, the location

the bar is cozy and the bartender is wonderful

room service associate waking me up late at night to ask if i needed a wine bottle cork implement

the parking lot curbs and sidewalks need fixing and could trip up older travelers

early check in was no problem

we had to go ask for xtra breakfast tickets for the kids

nice location, seemed safe, nice room, clean, incredible breakfast!!!

i just used the frige in my kids room

95, kids under $8

the restaurant / bar was hosting a disco night that even guests had to pay to attend

convenient location. good wifi.

wifi was very good, the bed was comfortable, and the food at the bv grill was very good and not

industrial chic design. free parking and wifi. nice location

great wifi, in room coffee

room service was a bit pricey, but the food was really good

they even have a gym (which i did not use)

i totally understand the corona era and things being closed, but the pool and gym were still closed

there was a gym

staff was very friendly and bed and towels were totally acceptable, gym available

online it is not accurate, no breakfast, no pool , no microwave or coffee maker , gym was not

location, breakfast, comfortable.

the pool appeared very cloudy

didn't like the fact that i was unaware of the pool not being open and there was a to-go bag breakfast instead of the hot buffet breakfast

very nice set up, small kitchen was equipped with everything from pots, to dish washing detergent

at the moment with the covid restrictions, no pool, no gym, no breakfast buffet.

the television connection jumped around like bad wifi

breakfast too expensive...

the lobby is pretty big. i wish they had room service for breakfast too.

had a meal at the bar - staff was attentive and friendly

breakfast was not included in the price.

it was nice that there was a small kitchen. room was nice!

early check in

maybe a coin machine for laundry

breakfast choices

coffee was horrible. breakfast area was a mess.

was no restaurant at hotel as stated, the gym left a lot to be desired with only 3 pieces of equipment

hot breakfast was great

just fantastic if i could live there i would. breakfast, staff(all), just terrific

there was a small gym if you like to exercise

the breakfast should be until 10am at least for guest arriving late or on vacay

nice to have kitchen facilities - and i was upgraded to suite, which was a bit more comfortable.

room was comfortable. the kitchen was nice.

had to use a kitchen dish towel tried calling the desk but the phone was dead snowed overnight and had long walk

expecting to be too late to get anything to eat, so i brought my own and used the kitchen facilities

i just wish the kids was able to enjoy the pool a lil longer

room was as stated . staff friendly and professional. great breakfast

restaurant and bar connected.

the fitness room was closed

hotel spa tub rooms seperate shower are amazing no other hotel has anything like this for the

clean, comfortable, great breakfast (oatmeal bar is great)

my husband enjoyed the breakfast. overall the stay was very comfortable.

better breakfast options

very clean and spacious, staff is very polite. decent breakfast

breakfast was ok not many varieties

room was clean. bed was comfortable. free breakfast. comfort suites has yet to disappoint!

very clean, excellent staff and great breakfast.

pool a little small.

the suite was spacious and clean. breakfast was better than expected!

the breakfast was good

small pool.

lastly, the gym has dumbbells which is nice, but a number of lighter weights have only one dumbbell

attached, barely keeping this from injuring someone (although the exposed screws could also hurt kids perhaps)

was one washer and one dryer in the laundry room

this was a very friendly hotel. the kids loved the pool and fireplace.

beautiful pool indoor, and, last but not least, a laundry

i like the little bar that you had in your lobby and the staff was awesome

clean, comfortable, quiet. nice bar in lobby area.

the bar and lounge and breakfast. the staff was awesome.

gym was very safely set up

i loved everything. this is the best place to stay in the area, bar none.

breakfast was more than expected. we also used the shuttle 2 times and it worked out great

kids were really looking forward to the pool, but they were disappointed that it wasn't in

the continental bagged breakfast was a high sugar kids meal

glass in the pool area, and someone vaping- seemed like bottom floor was full of smokers as my kids witnessed both nights people smoking in the hall

clean the bar lady was super nice the front desk staff were incredible the housekeeping staff was awesome ten

pool could’ve been warmer and more towels

i like the pool the gym room and the cafeteria the bar section

breakfast bar was fresh with big selection

curtain needed replacement; i understand the breakfast bar needed to adapt to covid restrictions but

the breakfast was not good other hotels have better to go bags

breakfast was awesome

breakfast could be better.

grill so there was not really a lobby where we could meet for drinks etc without going into the bar --ac --set way too cold and even with adjusting it room went from stuffy/hot flash inducing to

my favorite part is always the breakfast; also the coffee/tea bar all night long.

modern, clean, helpful staff, great breakfast.

the breakfast selection was not that great but we managed with it.

the breakfast was delicious

pool view

paper in room and had to ask for more, never received more towels so one person had to take gym towels and use them for their morning shower

enjoyed gym and nice sitting room.

also it would be nice to be able to get a full kitchen set when requested

the continental breakfast can be better.

kitchen and view.

comfortable bed,kitchenette & nice bathroom for handicap

location ,staff laundry room

comfortable accommodations. great fitness facilities.

come to speak with myself or my husband but it’s fine as i said i expressed myself to both the kids that work here and they were really great about it and i just haven’t had a moment to see

there a cvs not far a bar also walking distance a gym up the ill

group of kids hanging out in the property around mid

booked a non smoking room ,i was placed in the red zone where all the smokers stay with my kids the room reeked of nicotine had to get up at two in

that bothered us was car alarms kept going off after that so we got no sleep and my son had a 5hr gymnastics camp the next day so we were both zombies

tv not working icemaker not working laundry not working

the breakfast delicious, staff was friendly

nice staff. convenient location. nice to be able to use gym next door (nysc).

breakfast to go bags were good considering our safety concerns during covid

breakfast is a nice touch i only wish that coffee was better

clean friendly amazing prices breakfast was good

there's a gym, as well

hotel very clean staff was very nice. breakfast was great

like how clean everything was ,and it was quite,and loved the pool and the gym

was amazing location 40 minutes away from city, staff so social, breakfast was good.

bad service customer service, bar service

it’s 9pm and we just checked in with 2 devastated kids

we needed to have early check in to prepare for a funeral and they were very accommodating

love the late check out

if you’re coming here to swim with your kids indoors during the winter months, find another hotel

we had to go and get towels from the gym

was no breakfast being served when they advertise it would be, and you couldn't use the pool or gym other than that it was a good

kids running up and down screaming in hallway at night

in particular, gym, pool, laundry were all great

in particular, gym, pool, laundry were all great

the cleanliness and laundry site

individual kitchens. but not in the description

and just want to add a big shout out to the two gentleman working the breakfast may 17th and 18th breakfast room was so busy and they handle the crowd and demands for

the rooms were big and kitchen well equiped

pool wasn’t in service, my kids was super excited to go in da pool but it wasn’t in

breakfast was good, my kids enjoyed making their waffles

breakfast is nice not that many choices but great and delish

and the pool had too much chlorine it bothered my kids eyes after but they jumped right back in the next day so it was bare able

clean, near my kids’ college

ice machine non-functioning and no laundry bag in closet.

when i todo the room...supose include breakfast..but not was true..just have coffee

breakfast was just like any hotel breakfast

there was a simple but free breakfast

the staff those girls are polite helpful very sweet the breakfast was excellent

great continental breakfast with plenty of choices

the cleanliness and the delicious breakfast.

it was a nice place to stay, and breakfast was delicious. will definitely stay there again.

lobby, gym, breakfast area are well kept and updated

nice hotel and good free breakfast

room was spacious, and breakfast was good

wifi worked fine (that is important to me) i will be

room was ready when we got there, nice bar area, nicely decorated for christmas

we were permitted late check out

the kids loved it

the kids loved it

no free breakfast for third party guests!

i loved the welcoming staff and absolutely loved the cleanliness the breakfast also was great!

wish the pool was open for the kids to use ud83dude15

the gym. they need a real gym

i did not use the pool, sauna, gym or any other amenities so i can't comment

need more breakfast option, like waffles

they could add some protein like eggs for breakfast

breakfast is good! the people here are good and kind.

pleasant staff allowed for early check in. room was decent

not very good breakfast; soft bed; some rooms inaccessible from lobby.

high priority)

free breakfast and wifi

room was comfortable

the wifi in my room did not work so i was only able to watch tv on my ipad using my mobile hotspot

wifi service issues. interval connection during time of stay.

laundry and gym room can be better

only a single laundry location on the facility is inadequate

my family is very much satisfied especially our kids

room across from noisy laundry room

a few pieces of gym equipment

room was better looking than i expected very nice hotel, pool was nice, breakfast was good

that’s why we picked this hotel so the kids could swim

lobby, wifi, breakfast, ice machine, laundry room, pool and room size

the water pressure in shower was awesome! breakfast was good. parking available.

- pleasant and easy staff full amenities including fitness center, parking and laundry

no soap in the bathroom, no soap in kitchen sink

location was great. apartment was large with full kitchen.

the staff was nice,room was clean and comfortable. breakfast was delicious.

my room was spacious, i liked the kitchenette and living was separated.

some equipment in kitchen old.

we enjoyed the pool, gym, and in-room dining

clean large room quite modern indoor pool excellent spa

pool, bathroom

great location and pool was awesome!

the swimming pool and gym were a great addition.

wifi excellent

very poor wifi connection

wifi suck

also bed was super comfortable and bathroom had hot water and bathroom was comfortable and wifi was great

the wifi is free and is surprisingly fast for a hotel

the pool was warm, staff friendly, and rooms very well maintained.

location (you can walk/ride a bike by the river to the town center), nice and warm indoor pool, breakfast with options for vegetarians and vegans

fitness facility was better than in most hotels

the breakfast was super good and the staff super friendly! super close to the train

very clean. has a convenience store at the lobby. yummy breakfast!

very nice staff, breakfast and the room

gym small but pleasant and parking was good

breakfast and clean

storage for clothes, breakfast includes lots of protein (eggs, meat), can take fruit for later, gym was good for

it was awkward eating breakfast at small tables or on laps.

i didn't get a chance to try the breakfast

breakfast was a donut or a bun

no breakfast and the price.

com advertises the rate includes breakfast, the location claims they stop serving breakfast since covid pandemia and never

even though booking showed it included breakfast, the receptionist told me they don't offer brkfast

the staff was great breakfast was also .amazing....

my kids are very mindful of neighbors (we live in an apartment building)

room was clean and airy so was the facility, staff was pleasant and so was the housekeepers/laundry workers

kids and dogs in the hallway very late and very loud

cheap bar drinks and lower price

the breakfast should be available longer and so should the pool.

not their fault, but the breakfast choice was slim, because of the covid restrictions.

staff were great! clean room with comfortable bed. kitchen were clean we didn’t use it.

pool room

like the healthy options at breakfast

the restaurant and bar are staffed with friendly, hard-working people

my family and helped us get settled at breakfast, the hot tub made me relax and the kids too, the pool was amazing, the room was clean, huge and comfy, we had room 114, near the pool, they had a

loud screaming kids in pool at 1000 pm - while adults were trying to enjoy hot tub

food was good at the bar and grill

loved the pool & spa too

i know it has become standard but i always appreciate having free wifi included in my stay

free wifi

free parking and wifi

wifi did not work

well kept spacious quiet comfortable bed helpful staff free parking and wifi

we loved the spa tub

room had a heart shaped spa bath tub

wifi available

wifi was good and they gave you a piece of paper with all the info and password.

internet-wifi is adequate but in this day and age, below par

comfy bed n pillows, decent wifi and hot water.

the location and the view. the easy access to the freeway. the cable and wifi services.

such a fancy property the pool is shared with the residences around the hotel so there is no luxury feel to

did not do room service and you had to request it

was pricey and they do not have any options for a snack / bar food when having a few drinks

was just beautiful and so relaxing between the spa and the wonderful rocking chairs i really enjoyed my stay only complaint was i didn t stay

pool area was dirty and the worn

i needed an early check in on 2 rooms near each other and the team made it happen

second room we discovered that the 2nd room is on a different floor (it was supposed to be the kids room) so we needed to split up, my wife stayed in a room with 2 children and i stayed in the

great stay. kids enjoyed the pool. breakfast was good.

low cost and the expensive service ud83dude09 and comfortably room with a gym and swimming pool all together wow

room was very clean up to date the shower was great the bar down stairs was nice the morning breakfast was amazing hot breakfast everything was fresh the

free breakfast had alot of variety of food

view was amazing staff very friendly and hotel comfy and kitchen had full size fridge stove pad microwave coffee maker desk anything u would need and a

breakfast was busy but enough options for my husband and kids to be happy

wonderful breakfast options

weekends kids ride free

quiet and clean rooms. great restaurant with a large bar area, perfect for business travelers.

of the hotel late into the evening, playing on the elevators unsupervised and came into the hotel gym unsupervised

room was big and beautiful, there wasn’t cheap hotel bar soap but actual pump bottles in the shower as well as outside, with a big beautiful mirror that

our room was very nice, the staff were great, and the bar was great!

large room with comfortable beds, gym was ok to be a hotel gym

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone there it looks the re running a sex traffic ring very

the breakfast was great, enjoyed the variety that the kitchen was coming up with every morning

staff was great and bar was awesome. breakfast was always good as well.

it was myself (female) my mom and sister and my the kids (2 kids which are female) so you can see my dilemma with not having enough to wash all of our

like the breakfast they should be a little bit more for other people like kids

laundry was not ready

complaint was it was still hot in september and their pool and spa were closed

used bar of soap left in shower from previous guest

the grounds provide plenty of activites: pool, gym, and barbeque facilities

to restaurants or shopping, but it's an easy 5 minute drive to the middle of everything; they'll shuttle you to hpn or train station or downtown - great location for quick access to multiple

pool was not open as stated on website room was not cleaned thoroughly, even the kids noticed.

people slamming weights in the gym at 6 am, shaking our room

had pleasant stay staff was polite breakfast was served on time clean kitchen area nice i will use this place

there was more water pressure out of the kitchen sink

gym could have been bigger

kitchen, storage space, neatness, clean, ironing board, ecofriendly, convenient location, laundry

restaurant and bar closed at 9 pm

the mini bar kitchen was cute and the extra sink was a plus

my wife and i chose to eat in the bar, some staff members seemed inconvenienced that folks were patronizing the bar and restaurant

we didn't use the spa but it was nice knowing it was available

bear mountain inn property is gorgeous and we had easy access to the spa and to the trails

wifi didn t work the whole night, so we had to utilize our phone data on our laptops

could not connect to the wifi

nice clean. room near entry and exit. free wifi.

left opened garbage trucks woke us up early in the morning room was directly across from hotel's laundry

room was next to laundry room

poor and limited breakfast options.

not a good breakfast too

late check out

breakfast is too simple.

had to wake up attendant to setup continental breakfast 20 minutes after it was supposed to be available

- burn holes in the bedding - the ac was very loud - wifi unstable - no bedside lamp

convenient location easy access to major highways, free wifi

dirty, no elevator, barely a place to work, bad wifi, bad experience.

wifi worked great

they need stronger wifi. the wifi kept on clinching and some times there was no wifi at all.