nice location, seemed safe, nice room, clean, incredible breakfast!!!

said bar and restaurant, was false, it was a nite club and only open 1 day , that was the only reason

restaurant not being open and online the amenities saying the bar and everything will be open was false and it was nothing but hell to wait and get

95, kids under $8

the bar and restaurant were closed

great wifi, in room coffee

industrial chic design. free parking and wifi. nice location

wifi was very good, the bed was comfortable, and the food at the bv grill was very good and not

convenient location. good wifi.

room service, didn t bring up coffee pods or toiletries as requested.

early check in was no problem

several pieces of equipment in the gym are out of order, and both the restaurant and swimming pool are currently non-operational

online it is not accurate, no breakfast, no pool , no microwave or coffee maker , gym was not

there is no pool, no gym, no restaurant or bar

staff was very friendly and bed and towels were totally acceptable, gym available

there was a gym

surprised at the size of the accommodation, full kitchen, large bath.

i'm also surprised it is still not a full-service breakfast menu and still breakfast in a bag

breakfast was great.

i told the desk but a while later i came back down, those kids were still there with no adult supervision

that the restaurant and bar weren’t allowed to be open. not their fault.

wifi that was advertised for free and one of the reasons why i needed accommodations during travel

i was able to connect to the wifi easily

clean, comfortable, plenty of parking, good wifi and the staff was friendly.

only thing i would complain about was the wifi, couldn t get it at all, even with the info they gave me, otherwise i enjoyed my stay

free wifi was fast location was great - could drive to a variety of places within 10

clean comfortable rooms, bar area, friendly staff

check in was pleasant staff very helpful offered late check out

i like the little bar that you had in your lobby and the staff was awesome

gym was very safely set up

the bar and lounge and breakfast. the staff was awesome.

many patrons let their young kids run wild in the halls like its a playground

breakfast was good

hotel has free shuttle service to the metro north train station, where you can catch a train to grand central

breakfast bar was understocked

clean the bar lady was super nice the front desk staff were incredible the housekeeping staff was awesome ten

pool shouldâ ? ? ve been open with regulations. gym being closed is necessary due to covid .

paper in room and had to ask for more, never received more towels so one person had to take gym towels and use them for their morning shower

enjoyed gym and nice sitting room.

get a pool

and the water fountain was taped off and said not to drink the water but it was free in the gym we were not informed of that and she felt ill and had the poops very disappointing

their gym room is in bad shape, but the swimming facility is decent.

very nice indoor pool and gym as well as a great outdoor sitting area

the rooms were very big, clean and had a mini kitchen with sink, microwave and fridge.

nicer and accomodating than i expected the usage of the gym next store was great

room and breakfast

staff is polite & friendly, hotel is clean & there is laundry on the premises

what i like about the hotel it has kitchen

the laundry room area unclean

wasn’t any breakfast but that was fine

had to go to the front desk for all items for the kitchen

ac, tv, and wifi were good

parking accommodations was a nightmare

the parking, the beds, the location

sleep well because air conditioning was so loud turing on and off- no room service - no breakfast to purchase

tried the pool on our last day and we were hoping for a hot tub soak, but it was being repaired

was amazing location 40 minutes away from city, staff so social, breakfast was good.

pool and gym were both great

had a gym although i didn’t use it on this trip

rooms, pool and gym area are clean along with the entire hotel

clean, comfortable, well maintained, with decent amenities, including a pool and small gym

the pool area was never crowded, and the water temperature was perfect

the pool

the hotel is relatively new, peaceful, and very clean with a functional kitchen with all the amenities and everything is how you see in the pictures

room was very spacious, included a kitchen with an induction cooktop, fridge, supplies to cook various foods and a dishwasher

i liked that the hotel had a fitness room and a pool

climbed stairs withuggage to third floor wifi sign in with last name and room number did not work

reliable hampton inn breakfast and wifi. beds wee comfortable.

some reason neither my laptop nor phone could use the wifi

wifi did not work properly. it seemed to be down.

nice breakfast, clean rooms, pool

one of the reasons i got this place was the gym but i was informed when i got there that it was closed

booked a non smoking room ,i was placed in the red zone where all the smokers stay with my kids the room reeked of nicotine had to get up at two in

that bothered us was car alarms kept going off after that so we got no sleep and my son had a 5hr gymnastics camp the next day so we were both zombies

:) 3) kids playing on the side of the road near the highway

not as clean neither but at least i slept the overnight because it was too far to go home and my kids were tired

dirty smelled, weak to no wifi at all

better wifi and cleaner carpet.

the wifi was terrible and the carpet didn't look clean.

was a very hot weekend in june and they didn't have the pool open the first two days we were there

the breakfast options were very limited, on the go packages.

breakfast was gone by 9am if it was ever there at all

but for longer stays, the hotel advertises laundry facilities; be advised, however, that there is only 1 washing machine and 1 dryer and there

the laundry facilities detergent dispenser didn’t work and ate my money

couldn’t stay there bc i reserved the suite with spa tub not smoking but that suit it was smelling weed like

breakfast area was tiny

great staff, great location, free laundry room, great gym, no complaints

nothing place met all my needs.free coffee all day. nice kitchenette.

the gym and laundry are well kept

room very clean what i expected had a kitchen bed very comfortable

great staff, great location, free laundry room, great gym, no complaints

comfortable accommodations. great fitness facilities.

amazing gym! great amenities such as microwave and large fridge, also nice big showers

the eatery & bar were nice

reeks of marijuana by the young kids they allow to rent rooms and party there

in particular, gym, pool, laundry were all great

was no breakfast being served when they advertise it would be, and you couldn't use the pool or gym other than that it was a good

kitchen staff weren't pleasant

my 16th years old girls couldn't go to the pool do to new rules

the beds are comfortable and the breakfast is good

breakfast, pool costumer service

was nice i like it’s very welcoming and the kids had enjoyed the pool time and the life guard does a very good

is always clean, and breakfast is the best

pool, breakfast and awesome staff.

can’t wait for the new bar and all the arrangements to come so that we can enjoy the bar at the hotel instead of traveling

bar closed early for a friday night so it was not possible to buy late night food unless you

in hallways plastic bags looked like someone left laundry in halls as well

breakfast was ok

location was great. apartment was large with full kitchen.

no sponge provided in kitchenette

parking is extra. no vegetables in breakfast. everything else was great.

lovely hotel, very large suite, breakfast was great

we enjoyed the pool, gym, and in-room dining

pool, bathroom

really liked the gym and the bathroom

clean large room quite modern indoor pool excellent spa

we enjoyed the pool, gym, and in-room dining

wifi suck

wifi excellent

also bed was super comfortable and bathroom had hot water and bathroom was comfortable and wifi was great

very poor wifi connection

the wifi is free and is surprisingly fast for a hotel

the view is amazing , the little breakfast was very thoughtful .

breakfast is good! the people here are good and kind.

the complimentary breakfast did not offer eggs. it did not have face towels.

breakfast was terrible with no staff on hand, no hot food and awful coffee

renovations while guests are in house not good breakfast was mediocre at best staff not professional at

ough there could have been better lighting), and the wifi was strong

wifi dint work

room was comfortable

wifi service issues. interval connection during time of stay.

free breakfast and wifi

the fact that the pool was closed

breakfast was good. coffee always available. laundry facility included.

machines in gym broken

that’s why we picked this hotel so the kids could swim

the room, access to laundry room, and fulfilling breakfast.

the television connection jumped around like bad wifi

needs more lighting in parking lot

the appearance the gym onsite, the bed was very comfortable

very clean and very quiet nice service excellent service the bar and the hotel

the breakfast with the 'eggs your way' feature was a very nice feature

i will not be going back to this hotel when i have kids

i was hoping that they have functional pool. kids were expecting

storage for clothes, breakfast includes lots of protein (eggs, meat), can take fruit for later, gym was good for

continental breakfast

gym small but pleasant and parking was good

having the kitchenette and that they had pots

it was nice that there was a small kitchen. room was nice!

breakfast choices

early check in

liked the location, the staff and facility but i felt that the breakfast could be improved instead of packaged food

enjoyed staying at the residence and having that kitchenette; makes things so much better

liked the open feel of the hotel, the gardens, pool, and the gym

breakfast was delicious, gym did its justice.

little more healthy variety for breakfast.

and we had ants in our kitchen area

good breakfast, small gym, dumbbells up to 45, high end bike, elliptical and treadmill. two

clean, good breakfast, helpful staff, 24-hour coffee and herbal tea.

the breakfast offered was great

breakfast, staff and cleanliness

hot breakfast was great

great location, clean, spacious and comfy room, modern bar and workout room

which they had omelet bar on sat and sun! bathtub needs to be resurfaced!

nice buffet breakfast that changed a little every day. sports court gym close to my relatives.

complaint was it was still hot in september and their pool and spa were closed

arrangement of the room that was available for breakfast made it extremely difficult to move around

there was a sports bar in the facility.

the fitness room was closed

eat at the bar attached to the hotel

breakfast exceeds what's offered at other best western hotels ,and the spa tub bathroom is the best

nothing i didn't like at this location,i can only speak for the spa tub room never had any other

there is an indoor pool and gym

i liked the design of the room and the breakfast was ok

the breakfast was not good other hotels have better to go bags

pool could’ve been warmer and more towels

the breakfast in the morning was fresh and had a lot of variety

i saw a coachroach in the hotel laundry room

they have a good free hot breakfast staff are friendly and attentive and their pool is

free breakfast

breakfast was not what was posted on the pictures it was bag breakfast my kids only got to use the pool once in the 15 they said it was closed at 6:00 pm but it say it

staff is wonderful but most of all the complimentary breakfast was exemplary

wifi worked fine (that is important to me) i will be

we were permitted late check out

nice low key quit hotel. ample parking. diamond in the rough

location, ease of parking

the kids loved it

the breakfast was amazing. the hotel was very clean. personal was very curteous.

good breakfast selection; proximity to relatives's home; comfortable beds; small but useful gym

breakfast was perfect. location very quiet

the energy bar at the breakfast and the waffles were extra tasty

grill so there was not really a lobby where we could meet for drinks etc without going into the bar --ac --set way too cold and even with adjusting it room went from stuffy/hot flash inducing to

room was clean. bed was comfortable. free breakfast. comfort suites has yet to disappoint!

breakfast was ok not many varieties

very clean and spacious, staff is very polite. decent breakfast

breakfast was great

my husband enjoyed the breakfast. overall the stay was very comfortable.

also, the laundry center was be helpful

was clean, the check-in was quick, and they have their own laundry room where you can wash your clothes

can’t use the pool in the winter

pool a little small.

the pool was closed but due to coronavirus i get it.

clean and nice place to stay. laundry machines are nice to have available

kids friendly

this was a very friendly hotel. the kids loved the pool and fireplace.

attached, barely keeping this from injuring someone (although the exposed screws could also hurt kids perhaps)

all of our rooms (4) were on the same floor close to each other, i had a adjoining room for my kids

if you’re coming here to swim with your kids indoors during the winter months, find another hotel

gym was small, but they always are

i only used the hotel bar and restaurant for one drink

pricing at the bar and bistro

it’s 9pm and we just checked in with 2 devastated kids

pool was empty but i didn't plan on using it so it didn't inconvenience me.

spa bath

pool

the breakfast was super good and the staff super friendly! super close to the train

very clean and nice breakfast included

comfortable and breakfast smelled great but couldn’t stay to eat

when i todo the room...supose include breakfast..but not was true..just have coffee

great continental breakfast with plenty of choices

breakfast was just like any hotel breakfast

was great, reception was great, housekeeping was great, breakfast was great

although i didn't use it this time the pool looked great, very well maintained

pool area was not properly organized

location and pool

was a very noisy event in the bar and some people who had too much to drink were fighting in the hall

the bar had some good local beers and a great bartender

the location and the view. the easy access to the freeway. the cable and wifi services.

wifi available

wifi was good and they gave you a piece of paper with all the info and password.

internet-wifi is adequate but in this day and age, below par

comfy bed n pillows, decent wifi and hot water.

hotel just started and they are trying to get pools built and the garden to establish

pool area was dirty and the worn

did not do room service and you had to request it

restaurant staff at the bar area were super nice and friendly and helped make our stay enjoyable

to spa from outside wasn t spa like

fridge/freezer -the staff who was so nice -the free parking -the complimentary breakfast -the gym

it was a nice place to stay, and breakfast was delicious. will definitely stay there again.

the cleanliness and the delicious breakfast.

wish they offered plant based or vegetarian options for breakfast

large rooms. bed were comfortable. good selection for free breakfast

fitness center needs a face-lift

only one complain, fully supply with kitchen equipments except a boiler.

also we would have liked to know ahead of time that the pool wasn’t available

did not have breakfast

pool is outdoor on 10th floor

location and breakfast was great.

pool should be cleaner.

and the continental breakfast was great

gym had no weights only cardio

i feel the espresso bar also added extra value to the hotel as well

the breakfast was delicious and every day there was something different to

clean, easy check in, nice staff, great breakfast

morning breakfast and quiet place

breakfast was great

was very clean with perfect breakfast

little tired. water bottle machine broken in gym.

wish there was free breakfast, cups in gym area, and free parking.

large, well appointed gym

the room was a little small and there is no pool just a gym and a giant courtyard but who cares about a courtyard in the fall/winter time

i needed a late check out and the staff allowed me to do it despite the fact they were busy.

i know it has become standard but i always appreciate having free wifi included in my stay

free wifi

desk manager has not hospitality at all the hotel doesn t have lunch, dinner or bar options wifi did not

free parking and wifi

wifi did not work

and gym room can be better

i did not know that they had breakfast.

people are rude knowing kids stay there too

they did give a bag with fruit, water and fruit bar which was very much appreciated

laundry facilities, urinals, water fountain, even the room next to me was out of order at one point

there was not a bathroom spa as it was advertised at the time that the reservation was made

great for the kids

spa tub jets needs to be cleaned better

she was with adult kids but joseline took the reigns and jumped in to help

breakfast was better than i expected although i only indulged in my ice coffee it everything looked

needed late check out he manger was rude and nasty said i have to pay $80 extra for late check out he was

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone there it looks the re running a sex traffic ring very

clean,the staff was very friendly and the option of late night bar and restaurant my husband,the kids and i enjoyed the food delicious and affordable

it was myself (female) my mom and sister and my the kids (2 kids which are female) so you can see my dilemma with not having enough to wash all of our

laundry was out of service

the night staff at the bar were very friendly and very accommodating

beds were comfortable, rooms were spacious, the gym was well-equipped and breakfast was delicious

the gym needs some of the equipment updated

good personal of a hotel, clean, warm and very good breakfast

we had to pay $75 for an early check in to store our luggage, which is 50% more expensive since we booked through third

and the breakfast bar is above average, the staff member tried hard to keep things fresh and clean

the pool needed a little more tending to but it was still fun for the kids

love the pool, because my kids were able to swim

the water in the indoor pool was quite cold and not comfortable for swimming, especially for the kids

didnt use kitchen but seemed functional

second time we stayed there with our kids, everything was super clean, kids were able to use the pool, and the staff was very friendly at all time

pool water temperature was cold