wifi is provided for free

there's loads of parking and the wifi is excellent

the hotel had excellent wifi throughout

ich was wonderful even on a dull day) plenty of parking

there is plenty of free on site parking

free wifi didn't work with any consistency making working remotely impossible.

the wifi is also very good which is something business travellers would need to

clean, very friendly helpful team, lovely room. wifi was good.

the wifi was practically none existent.

promised wifi was non existant but actually it was ok because it stopped me working and i was able to

staff where amazing we where at a wedding at the old pump house 5 minutes away arranged early check in as wedding was at

one lady bar person we saw was very welcoming and friendly and went out off her way to help us and made ur

the staff were lovely, the locals in the bar were friendly

town pub, pleasant clientele, great bar staff

also the bar downstairs was friendly and the girls ordered a taxi for us to go to our venue

i had a drink in the bar and even got chatting with some of the locals

our 70s , brought back so many memories of what places used to be like atmosphere was brilliant , bar staff friendly locals friendly , saturday night was busy , for the price we paid we loved it ,

great bar downstairs and u met some amazing customers in there who let me watch the darts with them

fiddly but it all worked well we did not find it disturbing, but there was some noise from the bar downstairs

good location friendly landlady would recommend.good value good shower bar downstairs

brilliant breakfast preorder the night before and it comes fresh at the time you have asked for.

clean comfy rooms. very quiet. excellent breakfast. very friendly staff and great food

have breakfast

clean throughout, super friendly hosts giving a wide choice of breakfast all of which was excellent

with the breakfast, which was described as “fabulous” in the pre visit

food, comfortable bed, excellent shower, wonderful breakfast and friendly staff

breakfast cooked to perfection asked for soft yolks got what i asked for , wasn't feeling well

food was excellent, both breakfast and evening meal with a very good selection

all the bar staff were so kind and great at their jobs and so friendly and made us feel so welcome

we arrived to a busy, warm, inviting bar and after a very short wait were shown

the room was lovely and well-equipped. the wifi was also quite good in the room we stayed in.

wifi not working

wifi

let down by less than high speed wifi

of parking, receptionist polite, room comfortable with good working desk and strong wifi

the bath water was fine and my kids could take baths, but neither my husband or i were able to shower because the water was

i had read about that in a previous review and brought a sound machine with us so that my kids could sleep through it

very helpful on our arrival, i found it hard at 65 with suit case etc, not being able to leave kids alone, leaving was

room was immaculate and had so many added extras including some sweets on the beds for the kids

loved the little extras and hot chocolate/sweets for the kids, very thoughtful and great value for money

great friendly staff. very clean. good food. great bar an beers

staff are super, friendly and helpful. the food is good and the bar welcoming.

asked for an early check in and was no problem

refurbished rooms and bar and restaurant - excellent menu and great value the breakfast was freshly cooked and served to

great hotel, bar and restaurant. staff are fabulous.

our lodge didn't have usable wifi or if it did we couldn't work out how to connect.

free wifi and

the wifi connection was slow.

wifi in the chalets

atmosphere, room had everything, great tea making facilities plus biscuits and hot chocolate, wifi and a massive tv, plus lovely view of garden

wifi and expensive beer

wifi connection was awful

wifi wasn't the best but in a building as large and old as the ramside it's difficult and it was

wifi connection was not strong in my room, i mentioned this to reception, who contacted the service

wifi very poor

wifi had very poor reception in the room we stayed in, but i'm sure most people have wifi on phones

the wifi is too slow,even the bbc tv channels were poor reception with pixelation

my small gripe and it is minor is wifi speed.

free wifi without having to log on -

room was clean comfortable and had good wifi access

a small issue with the second tv in bedroom 2 but didn’t cause a problem with the kids

also kids running along the corridor in the early hours

most, thihings except the ev charger only charged at 16a instead of 32a

sofa bed and extra bed was ideal for the 2 kids

family room actually had a separate room with door for kids which was excellent

the spa is out of this world - perfection

small-medium size gym with everything we needed

the spa is so relaxing, and the recently added heated outdoor infinity pool is unbelievable on a cold

the spa amazing, the food amazing the room amazing

niggle -- but the underground access to the spa at the hotel end deserves a lift rather than the stairs

the staff in the hotel and the spa bar were very friendly and helpful

maybe a bar but apart from that it was lovely.

colin also organised taxis for us and checked out spa times, amazing service

food could have been better at gym

ev charging station

bar was

appearance of the pub inside and out is very clean & warming the owners & the bar staff are very pleasent & helpfull the atmosphere of the regulars are relaxing & friendly, the

atmosphere in the bar & restaurant is typical english pub - fantastic

breakfast was a little disorganised no menus and wet floor still cleaning bar area was bit messy

staff, the room, the food including a great breakfast and the friendliness in the bar on an evening

informal. super friendly hosts. good links to durham. breakfast great.

nice breakfast

lovely breakfast and very accommodating with my early check in - thanks!

comfortable beds, great breakfast . allowed early check in.

were lovely, the room comfortable and clean, the bathroom was clean and powerful shower, the breakfast great

location was a little difficult to access by foot from the train station the wifi didn't reach to our room the breakfast could have been better (just cereal and (-) maybe they could invest in wifi too support this (-)struggled to get the wifi to work, however the staff were most helpful in helping me sort this out (-)the wifi quality is very hit and miss. (+)unpretentious food; great beer; comfortable beds; christmassy cheer; pleasant staff; good wifi; and a hearty breakfast (+) good wifi (+) the room was clean and quaint, with great wifi, and just a quick bus ride to durham (-)the wifi didn't extend to our bedroom sadly. (-)we didnt get a chance to wifi so it is important :/ (-)wifi connection didn't work in room (we were in room 8) - needed to sit on landing to get connected

lovely welcome from the staff, parking easy outside on the road, and the most comfortable bed ever

i loved that the bar was open and available for us to sit in, even with a small toddler

staff where very friendly and accommodated my early check in without issue

location, parking, the room and a very friendly pub

staff, nothing was too much trouble (special thanks to the lovely night porter for the bar service)

bar area has lovely atmosphere, food is excellent and good value, and every member of staff we came

great bar , room snd breakfast

the breakfast was delicious

and stayed in many hotels and this hands down was the best , my wife and i had drinks in ybe bar at night, no sooner had i put my glass down the barmaid was pooring me a new one , the rooms

good wifi

the wifi was good quality and easy to connect to

spacious and comfortable rooms. king size beds. fridge and safe in room. free wifi

difficult wifi

fantastic staff in reception bar and dining room

the bar was very good, with a great atmosphere and friendly

man behind bar so helpful on arrival showing me where to park

the bar was unreal so well stocked

checked in early , warm welcome from everyone in the bar too

early check in without any fuss, and relaxed check out

i was not impressed by the fact that i had to pay extra to have 24h wifi in the room

gym just what i needed wifi fast

no free wifi...bit mean!

how confusing the supposed free wifi was to organise. ended up having to buying it.

wifi wasn't free.

the staff couldn’t do enough when we arrived, had a drink in the bar and had a great breakfast

little bar, room was decent enough just very squeaky floors and bed, and noise of kids outside wasn’t the best but if you make the most of the bar you don’t really care

fridays is a early delivery date for the bar below so we were woken up earlier than planned.

handy for where we needed to be, very clean, comfortable bed, friendly bar staff and fruit in the g and t

lovely bar downstairs with great cocktails, and the manager is a lovely chap

super wifi

poor signal in room for wifi

and efficient wifi service

not great wifi and since i went for business this was crucial for me...

wifi a bit dodgy. there's nothing else i can think of.

be great to make more of the reading room, like running a bar in the evenings, as its so lovely

the welcoming staff, the lovely english deco, the yummy breakfast to the cozy room

a little bit of class is the honesty bar with homemade creations

there was a good selection of cooked options for breakfast

from the beautiful views from our luxurious bedroom to the delicious breakfast , and not forgetting the suoer smiley staff

room slightly tired bar staff at evening wedding reception not friendly or polite

staff all very welcoming and helpful ,and huge thanks to the reservations team for arranging early check

was a++++, staff fantastic, grounds stunning, breakfast and evening meal was lovely and accomadated brilliantly for my vegan partner

the breakfast was amazing

i travelled with my 3yo and is was ideal, deluxe room had plenty of space and the kids menu in the bar was spot on

food in the restaurant was varied and lovely, the breakfast was lovely

breakfast was amazing and being delivered to the room hot was great

tub was amazing and the food was nice, i was able to have both the evening meal and breakfast as room service which was great

ordered room service but found a hair in my burger

outside area of bar gorgeous too

of the amazing little town of sedgefield and had the pub downstairs has sport on tv and friendly bar staff

couldn't fault our stay at all, also must stay if your having a drink in the bar during your stay the bar has a great vibe and gets busy

no food, no kitchen on that night but italian restaurant next door was good

continental breakfast being on a tray outside bedroom door, great location for the hotel and the bar menu and food was very cheap and fab value

very enjoyable stay. good bar food, with friendly staff, comfortable bar/ lounge area.

great location in the middle of sedgefield, nice bar area and very comfortable rooms.

we ordered breakfast the day before for the morning and the food was also wonderful

great location, bar and staff.

staff good location great atmosphere in bar and restaurant food amazing unreal breakfast - best i’ve ever

breakfast was good too

for a slightly early check in

two girls behind the bar are very polite and helpful

in keeping with the style of building, very warm in bar on a cold day/night

the breakfast bar was ok and the cooked options really good

the bar downstaire was super nice

very friendly staff, and nice bar area to get a

the bar and garden room downstairs were beautifully presented

walk from station (uphill), beautiful beer garden, lovely staff, good bar selection and prices, lovely clean decour, very affordable, nice bathroom and very comfy bed,

nice room, excellent restaurant and bar just downstairs

special mention goes out to the bar staff, who were very polite, friendly and, in phoebe's case, quite gregarious

excellent service, clean and big rooms, comfortable beds, great wifi.

wifi slow and fluctuating connection.

good parking, excellent wifi, tasty breakfast

wifi didn't work or accessable later in the evening or early morning

and then helped me connect to wifi

i then returned early to get some lunch, which was delicious, do some work via the free wifi and then have a quick nap in my car before my long journey home

wifi great, easy access to restaurant/pub, quiet in evening, free parking, close to durham center

wifi connection overall across the hotel / room wasn't very good

the wifi connection was not very stable and bit slow.

good wifi signal

gave us excellent early check in

yet enough room for the other one, at breakfast hot food but cold plate, poor parking, bar & restaurant not

the hotel bar had good local bitter

breakfast was so nice very helpful staff.would come back again next time i stay in hartlepool

luxurious bath towels, very wide screen tv in the room, a wonderful breakfast made to order each morning and the most helpful and friendly staff anywhere in the

great bar with pool table and tv. lovely restaurant. great size and very clean rooms.

manager also met our request for early check in

the bar served great beers and the local company was super friendly and accommodating

had a lovely restaurant and bar . would recommend a visit, definitely will stay there again.

beds spacious rooms awesome bathroom excellent toiletries adequate tea bar attached indian

needs more life in the bar etc there’s so much potential for the hotel

friendly staff...reasonable bar prices...comfy bed big room.

i would recommend people to go in for a drink in the lovely bar and look around the ballroom if you want to hold an event or even for your wedding

the staff were very friendly, no problem getting a drink in the bar

nothing - wish we’d been able to stay longer to enjoy the bar area and restaurant

the wifi signal not very strong, cold bathroom

information given on check in ie breakfast, wifi, covid 19

no phone in the room. no immediate access to wifi. no booklet explaining anything.

double glazing)

to ask for wifi code, tv didn't work, one ceiling light didn't work and the light over the mirror in the

the bar was very relaxing and the restaurant was soothing

also noted a nice golf course 5 mins walk down the avenue, looked nice

handy for the golf club and durham cricket ground

ambiance and bar was so welcoming & enjoyable

the food is top notch and always hot plus a golf course right next door

is a little noisy earlier in the evening due to the bar below but did settle out

area is brilliant, people were so friendly loved the breakfast.

nice breakfast

good old fashioned b&b . great breakfast.

the team are really friendly and the breakfast was amazing

fantastic hotel, spotlessly clean, super friendly staff, fast wifi. thoroughly recommended

there were no wifi available in one of the day during the stay

location, walking distance to everything -comfortable rooms -quick check-in -great wifi -great value for

wifi was bad

wifi good too

was perfect, seaview, hubby played golf all amenities close by, 100 metres to food bowling, wine bars absolutely loved it and will

facilities including two kitchens, a laundry room, pool table, darts board and large tv in the communal

very easy check in. kitchen, laundry, pool table etc. my view was great.

shared kitchen and laundry.

fully fitted kitchen and laundry room were a bonus we were not

not strong shower and stronger wifi

couldn t get wifi in the bar

wifi excellent

hotel, lovely, comfortable and spacious rooms with great toiletries available great wifi and good breakfast

great location air con wifi nice reception staff. comfy bed

poor wifi strength in room 17.

wifi on top floor not too strong

wifi could have been better in all areas of the hotel.

breakfast was really fantastic.......room good size wifi fab

as its by the seafront and arcades parking included big comfy room brekkie was ok strong enough wifi

next problem:- states that wifi is available in all areas, this was crucial for me as it was a business trip and i needed to

location, really lovely people, comfortable bed, great breakfast, fast reliable wifi, great italian restaurant attached

extra touches for example coffee and tea making facilities,a trouser press, a hairdryer and free wifi

is listed as a property with wifi but there was no wifi available

very simple decoration. poor facilities. weak wifi signal.

there is no lift ,difficult to reach 2nd floor with luggage and small kids

lovely clean rooms .. polite staff … lovely breakfast

and go out and pay for breakfast elsewhere, not what you want on a sunday morning with two kids in tow

location is convenient, but its against a abbandoned pub and opposite a gym

value for money, decent location, free parking, next to pub/restaurant, a gym and a retail park

the bar downstairs is also an option for food and a good place to grab a drink pre / post match

friendly staff. the bar staff and manager were helpful and friendly

staff were amazingly supportive and had a good chat with the bar maid and owner

food in bar was lovely too

the bar food is excellent

breakfast was nice, continental but catered to my gluten / dairy free needs so well ☺️ was nice

lovely accommodation and a nice continental style breakfast.

the kids loved the fact you can sit down in the shower cubicle

breakfast was amazing . the views are spectacular, and the room is beautifully put together.

the little attention to detail didn't go unnoticed, all the little toiletries and the snacks/breakfast was really nice

wifi worked

wifi is open without any password protection for guests - represents a possible information

fabulous staff exceptional rooms clean wifi nice size windows open lovely feel & vibe

free, fast wifi

some issues connecting to the wifi

food in thai restaurant exceptional and nice bar downstairs for drinks

location was great for the cricket world cup game, and the staff were amazing, as was the late check out and breakfast

nice breakfast included, pleasant staff at night in the bar and in the daytime

the best but i dont mind it overall its in a quiet area really good place to stay and take your kids to

the little touches like leaving a chocolate bar and bottled water made it a lot more personable than other hotels

wifi doesn t work in bedroom at all

i didn t get wifi as there was an issue with the router.

i could not get wifi in my room.

wifi was a bit problematic but i was told it was an issue that day, rather than an ongoing problem

wifi signal was poor & there was little mobile signal which meant i could not get as much work done

free wifi which had a good signal over all the property

just the weather lol.....wifi little slow or none existent ..... think down to weather.

wifi code had been changed and not listed in the 'in room' literature.

the wifi kept dropping.

wifi was free and pretty good

bedroom lovely, wifi, lots of tea selection, water ( 20) from durham station; spotlessly clean, comfortable room with tea / coffee, toiletries, wifi (+) wifi brilliant as well (+) smart tv with great wifi signal (+) wifi great, breakfast very good, staff very friendly and parking excellent (+) good wifi (-) we had no wifi for our 3 night stay

breakfast was abundant and delicious with so much choice, we felt very spoilt

the huge spa bath was amazing and so relaxing - just perfect for a romantic getaway

great parking

breakfast was exceptional and the team could not have done any more to make us feel welcome

golf room was very comfortable with a lovely shower room

great location, friendly staff and very accommodating with i asked for a early check in .

location, comfortable bed., early check in allowed helped us a lot.

additional charge to use wifi

staff comfort wifi

wifi was excellent

no free wifi

very comfortable and spacious room with a large tv and top class wifi connection.

good wifi

wifi wirked well plug sockets by bed

itself is lovely, the rooms are immaculate, beds so comfortable, great wifi, beautiful bright rooms, i had a room with a balcony with fabulous views of the sea

wifi and beds were not a double; two singles together and had a dent in between

wifi, i had to take laptop to reception for them to sign me in on a different wifi

the restaurant/ bar were lovely well priced drink’s excellent menu for dinner and a substantial breakfast

breakfast was cooked and ready at the time agreed the nite before

the bar area is also very welcoming, with excellent food

we ate in the bar at night - it had a lovely atmosphere and food was good, as was breakfast which we pre ordered

great food, bar and sky tv

i was in room 13, the wifi signal wasn t great

om 16) was not acceptable due to poor signal and dropouts

the wifi wouldn't

wifi was iffy in my room

struggled to get wifi working but managed in the end.

had kids running up and down the corridor and shouting on until bout 10pm as there had been a function

the drinks at the bar were a bit expensive

stayed there to be close to a party which was being held at a nearby golf course and was suitable for needs

was superb, nice to have a bar downstairs and food was great

friendliest bar manager and staff we have come across in a long time

requested an early check in because we were attending a family funeral and we needed to change clothing after

the bar and restaurant were spacious, comfortable and cosy

the restaurant and bar area are really comfortable and welcoming

excellent dog friendly bar & restaurant

fresh milk available from the bar and a teapot in the room small but important things

wifi a bit slow for work. floors clearly not moped during our 5 day stay

rooms are spotlessly clean, more than enough towels, fee wifi and tea & coffee making facilities

lovely clean, comfortable modern hotel. good wifi and very pleasant staff.

it had everything that you could want from a hotel

wifi perfect

wifi was good and much needed as we were reluctant to use the post-brexit roaming (expensive (+) good wifi, shower,proper bath towels,tea and coffee (-)wifi password in room was wrong

easy to find with plenty parking just off the road

brilliant place to stay, room was extremely clean and spacious, breakfast was top notch and the owners and other staff were really

visiting the area, stop off on way up to

there is a little parking but isnt guarenteed particularly if the pub is busy.

friendly staff fun bar great cocktails central location good karaoke

received a warm welcome when i checked in at the bar, so after leaving my luggage up in my room, even as a lone female traveller i was happy enough

very friendly staff, nice bar and customer’s

a fight outside first time in all the times we have stopped there this has happened however the bar staff dealt and tried to defuse the situation as best as they could but someone clearly could

was cheap and cheerful with great staff and friendl clientelle,,also great bar facilities downstairs

very clean and tidy. the rooms are modern with very good wifi. the staff are very helpful.

wifi is a bit hit and

the wifi network is unsecured which makes it it easy for hackers to steal your accounts and passwords

the free wifi is also very good and is fast enough to stream movies and tv shows

good space, available facilities and consistent wifi

wifi didn t work well in restaurant.

there was only one bath towel and one hand towel between two people, secondly there was no wifi access in the room and thirdly there was no electric socket near the bed

lovely staff wifi fuss free facilities in room were thoughtful

no tv but wifi worked well

wifi didn't really work, although 4g was sufficient in the building

there was only one member of staff who had his hands full checking in guests, serving at the bar etc

do not allow late check out

lobby bar open 24 hours

of the staff were excellent, from check in/out to the night lady and bar staff, they were friendly and looked after us very well

breakfast and room

not over priced, breakfast very good a lot of choice, the hotel was quite , well decorated wifi very good

however the free wifi made up for this

wifi slow.

wifi very intermittent

the free wifi was an added bonus

wifi poor, rooms could be cleaner

the wifi could have been better because it was really slow

wifi connection was really bad. no gel provided for shower.

there was ample parking and free wifi throughout the hotel

poor wifi.

i asked for the wifi code and was told it was on the room door

free parking and wifi was a bonus

there were no issues with the wifi which we sometimes get

spacious clean room, very comfortable bed and free parking on-site.

easy to find, plenty of parking and friendly staff and customers

the breakfast is fabulous and the parmos are to die for …

breakfast lovely spacious rooms

the idea of continental breakfast served in the bedroom

pre order required for breakfast which i think is a great idea, saves so much hassle

most comfy beds & pillows excellent breakfast and meals parking too ud83dudc4d

nice kitchen but no grill pan in the oven, nothing to wash up with and things like only one cup in the

there is a gym downstairs and a restaurant next door

gain access for guests only to the rooms i liked the size of the room and the added bonus of the kitchen which i didn’t

information about the gym, can guests use it

everything, clean amazing staff are friendly and a fabulous bar attached.

fantastic value for money. clean comfortable room, nice restaurant and bar - even had a jukebox

reserved parking for residential guests as the bar area and restaurant was busier on the friday evening with locals and parking was a bit tight

little gem, spacious room that accommodated family with 3 kids

good food and quaint and comfortable bar area

a very well stocked bar with friendly staff

wifi wasn't the best there

good wifi for working

and grounds, superb relaxing spa, great food and bar, room comfy, and had everything, fast wifi, great tv, great bath and hot water

this, coupled with a wifi problem meant we had to change room

the room was a little dated and the tv only had 2 channels wifi was quite poor wouldn t want to have the same menu for evening meal longer than 2