the breakfast was really nicely packed in the morning and in the bar/reception area there is free

in morning received our breakfast

these post covid-19 times i am not feeling the open breakfast buffets or open continental dining room breakfasts with other guests anymore

the breakfast had everything we needed, the orchid was the perfect touch

location was perfect , breakfast was tasty

wifi was weak. one of the valets was quite rude - demanding a tip.

wifi had some issues but this was later sorted.

wifi did not work

d install properly working fridges), then the hotel was for a new york sighseeing trip just

wifi was so bad: 0,5 mb download speed

swimming pool and gym

center very pleasant, clean, well lit and looking into pool area

the room was very clean, and the laundry facility was great—very useful as we had to stay for a few days

some gym equipment did not work for the 3 days we stayed

the gym (which i used to 3 times during my 4 night stay) is nice but could have better equipment

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

there is no gym and the breakfast included is really poor

bar staff (especially bria) were lovely and prompt with their services- great long island iced tea

would be nice to have a coffee/snacks service throughout the day or at least for the bar to be open before 5pm

safety bar needed on the shower wall, not just in the tub

a little far away from my grand-kids , but worth the drive t the north shore

the free continental breakfast was good

for $400 a night the breakfast was really a disappointment and underwhelming

the front of the building and the lobby was pretty. they gave us early check in

pool hours are from 9-5 on the weekends, and it have a bar and the restaurant

building, room, breakfast area

the hotel is clean and the breakfast is good

good breakfast, caring and friendly staff to meet your needs

was very clean with perfect breakfast

the breakfast was delicious and every day there was something different to

easy access of the hotel, the friendliness and efficiency of the staff were as expected, and the breakfast was very good

was pixelating all day and there was no phone in the room it had too many glass mirrors we had no pool it had no room service for breakfast and you have to wait to to go outside after 8:00 to get

i love every inch of my room. to my surprise i had a mini kitchen i didn't expect.

pool

pool is outdoor on 10th floor

breakfast room , paper paltes and plastic cutlery poor wifi reception in the bedroom hand basin outside the

there was free wifi

friendly and really helpful, bed is super comfortable, fairly good breakfast options, wifi is great

size rooms comfortable beds and facilities good wifi pleasant staff close to shops and public

great wifi

the breakfast was good. the service was good

the most important thing is, this is not a place where you stay with your family and kids

were kids on my side of the hotel room, the smoking section

of spa room reservation is a bit pricey for my liking

the early check in

the kitchen staff. hotel employee is so friendly & helpful. pleasant demeanor.

nothing went wrong and the complimentary breakfast really good

very friendly staff, good breakfast and coffee

the water pressure is amazing and the morning breakfast was a free surprise

the complimentary breakfast had everything you could want

needed late check out he manger was rude and nasty said i have to pay $80 extra for late check out he was

type refund i didn’t get no sleep last night all room on that floor they put someone with all kids a cross from running hallyway all day and night i left be4 my time too

a place to bring kids it was so smoky on the second floor and i don’t smoke my room smelled like smoke no cable

noisy was put on a floor were owner family lived kids running in hallways late night babies crying laundry carts up in the hallway all night was the

is accessible for folks with limited mobility - i liked that it's really not a place meant for kids to be, adults only

a place to bring kids it was so smoky on the second floor and i don’t smoke my room smelled like smoke no cable

not provide laundry items, hairs stuck to bathroom vanity, no paper towels at kitchen area, and room had bugs

no breakfast.

breakfast could have been more nutritious.

our room close to the laundry room, loud tv sounds all

i was made to pay $35+tax for early check in for 2

airport shuttle, staff knowledgeable of area and things to do.

great value, friendly staff, airport shuttle and breakfast too.

comfortable modern rooms and a shuttle back-and-forth to the airport

plus, the amenities close by like the spa and the rooftop club make for an even better

building also had a nightclub at night and young kids partying in the rooms so it was noisy and smelled like marijuana

the room was really small so not worth the price paid but i guess that’s from them having a late check out which was

the bed was comfortable and was happy with the late check

very accommodating and even offered late check out

late check out

early check in

midnight i was woken up to what sounded like kids running up and down the hall being very loud

held my kids hands

friendly staff. early check in

noise from the rooftop bar on 1 night was a pain.

i really feel this hotel with the bar up on top on the roof is badass and i will say those words badass good for you guys

they have a rooftop bar and you can order food as well

the spa tub the balcony and the staff we're amazing.

stayed in a king spa room

convenient location clean and has a gym

the bar was delightful

the pools and gym is available if you request it

everything was wonderful. comfy bed. immaculate room. loved the breakfast choices.

limited availability to pool due to covid.

breakfast was great to have on-site and included

the pool was very cold i called three times to have them turn the heat on in the pool and it was never

did not get a chance to use the gym and the pool, but they looked quite nice

i smelled something in the self laundry room.

well comfortable designed suite with full kitchen! feels like home!

only bagels were served at breakfast, no toast/bread option available

clean. conveniently located. great breakfast. quiet.

room and breakfast

clean and the breakfast was great

the complimentary breakfast was delicious

prices at the little cafe bar in the front office could have been less expensive

the free shuttle to the airport.

i asked for a hotel at jfk, as it turned out, they only had a shuttle from laguadia

modern and stylish hotel, great staff, nice rooms, good breakfast, well equipped gym and

very nice new hotel with a shuttle to laguardia.

front desk, shuttle bus driver and people in cafeteria are very kind and willing to help

it has a laundry room, only 4 us to clean and dry.

hotel has self-service laundry room which is convenient for long stay customers

we did our laundry at the hotel, very reasonable for both the washer and dryer

bigger rooms more than expected, italian connection, polite staff, nice lobby, facilities of gym, laundry, breakfast, easy to move around

breakfast could be better.

good breakfast.

daily breakfast, easy access

the breakfast room is large with a tv and the assortment of breakfast food is amazing

breakfast was good

the kitchenette was tiny but serviceable

very nice staff & pool

is a friendly, family facility, the pool very good clean area.

it had a full size fridge, and kitchenette

we also paid an extra $5 to get a king so we also got a small kitchen and a full sized frig

i wasn't given a wifi password or a remote control for my room

sheets, stains on the blanket, the moldy ceiling that was coming apart, no television remote or wifi access, dirty carpet, moldy tiles in bathroom, super hard bed, black hairs on the pillow cases

not room, phone in room not working, room was extremely cold, no heating instructions, no info on wifi given by person at desk

desk are not helpful my key was cancelled on my 3rd day wont work wifi is weak and u always have to log on every now and then we ask front desk if they can call a

hotel has wifi and free, but limited parking

didn't have breakfast.

accommodates late check out for free

no sufficient food selection and only a scant breakfast

gym was very handy, also clean

terrace bar as promised, no place to eat breakfast, even saturday a party goes on under highway bridge til

the breakfast was fine and good enough for us and their warm breadrolls were delicious

they also offered breakfast in the morning between 7-10am

walking distance to citi firleld. nice room and good breakfast in the morning.

breakfast was in a nice room and there was a good variety of food

breakfast it's same all day.

early check in

with family one expects the room to have a microwave and a fridge to store milk for little kids

none of the gym equipment worked and there were no free weights, it was completely unusable

staff at the front desk were super nice and friendly, they let us have an early check in which with a toddler is inmensely helpfull

staff was amazing, they had veggie fried rice for breakfast which was a great hot option for me as i don

i was bummed that their 'gym' machine was broken

they gave me early check in at no cost and we're very attentive to answer any questions

the fitness room is small

location, staff and shuttle drivers. best in class

i booked the room, i tried to call them re: the timing of shuttles from the airport

the complimentary shuttle and early check in was a wonderful add on when arriving in nyc for the first time

was slightly disappointed with the tardiness of the shuttle

location to citi field/subway. no pet fee.

very large rooms and free airport shuttle to

the fitness center was decent and clean

housekeeping, no room service, no breakfast also unde construction and amenities were very poor

flight was canceled and the shuttle picked us up and took us to the hotel

hygienic and everything was working (hairdryer,microwave,refrigerator,television, wifi) flushing mall was 10 mins away by (+)room and bathroom were very clean, the wifi worked well and the hotel's location is closed to the subway and train station (*) wifi worked well (+)conveniently located to citi field had elevators to the floor, room cleaning, ac, mini fridge, wifi (+)free breakfast, free wifi, directv movie channels, location near flushing food, new furnishings (-)wifi (-)sent me a message to let them know otherwise they wouldn't secure my room and if i didn't pay for wifi during my 17 hour flight i might've missed that message (+)clean area is nice wifi is good breakfast has many options (+) wifi okay and good sized rooms for families (yey) (+)comfortable bed wifi good good bathroom good location

spacious room with a wonderful kitchen both range top and microwave cooking available

the kitchen staff young lady was a hard worker, kept things tidy and clean, and

room; room not protected from loud airplanes noise coming from laguardia airport the woman in the kitchen is very very bad; staff at the front desk speek a rough english; women who do the room

clean, comfortable, spacious rooms, complementary breakfast and 8 min walk to subway station

breakfast items

breakfast was not replenished in time.

the rooftop bar was ok, nothing special but a good place to enjoy a drink

accomodated two hour early check in

has a really good location, even has a bar on the top floor where they made the best apple cider alcohol cocktails

breakfast was not good n room is bit small in size

the rooftop view was nice for breakfast

not too much. maybe breakfast

they always have fresh tea at the lobby and great breakfast at the roof

“breakfast included” it’s a scam.

wifi was strong

to clean, bugs, no wifi, staff can't understand simple instructions and key card never worked had to get new key card

tv volume wouldn t turn down, the wifi didn t work the whole time i stayed there, i saw a bug in my room, was given no wash clothes

it was too noisy wifi was very poor

free parking. wifi. and t.v.

clean and comfy bed nice breakfast

large room, very comfortable bed & bedding, fridge in room, continental breakfast

ohh and i enjoyed the gym

love to stay at the hampton inn in garden city it’s always clean the breakfast is good and the staff the

breakfast was amazing

the wifi connection was not so great in some part of the room especially the bed area.

wifi was a major problem. it was off for most of the day

i was on the 5th floor and the wifi signal was not very consistent. i'm sure this can be fixed.

i stayed on the 5th floor and the wifi was not consistent.

the channels and the wifi

and the waiters made sure to get our order right and always made sure we were comfortable did laundry too very good place for shopping

i loved the convenience if early check in i had requested.

i didn't have breakfast because i had other meal plans that morning.

i still prefer a bar of soap for shower and not the lotions

as described small beds no bar and lousy breakfast lorries parked in car park and starting early rooms were very noisy and not

kitchen area was awesome, loved the fuller size refrigerator

rooms are beautiful, they were very fair about pool time

breakfast was very good and the pool was very useful, rooms very well equipped and beautiful

love the fact that the pool area the barbecue area the fire pit area was all open and was ready for

love the kitchen, spacious room and good selection at breakfast

was great, the bar man, german, was an excellent chap

the pool area is nice

valet parking was prompt

amazing staff. beautiful grounds and rooms. lovely location. free parking!!!

even the parking attendants where super friendly and helpful

i could park my truck right by our room

i asked for late check out & received 30 additional minutes

we did not use the pool or the workout area, or the bar and food service

staff is wonderful but most of all the complimentary breakfast was exemplary

breakfast and the gym

got to use the gym.

that weren’t dusted and there was mold they were very stingy with the toiletries having only 1 bar of soap 1 shampoo 1 conditioner for a king room high floor with a sofa bed and a price tag of

also the breakfast was mid real regular

breakfast included..

clean, good breakfast, good coffee

breakfast was great

big room with kitchen

breakfast area can use a second waffle machine and include more items in the breakfast

it all over again i loved being with my husband and being able to relax and enjoy each other have breakfast tv was great bed was so cozy and relaxing i enjoyed everything from top to bottom

decor, breakfast, large tv, iron and ironing board, ample electrical sockets, hotel staff, soap and lotion

would appreciate more variety in the breakfast options

breakfast was great and the location was central and close to the train station

they always accomodate my requests either for early check in and my preferred floor...

to the corona virus, i decided to book a suite here so that my daughter and i can lounge by the pool

the pool table and ping pong table in the game room were a lot of fun for our group

room had high ceilings, beautiful kitchen

we enjoyed the game room( ping pong table and pool table)

had a suite that had a terrace that leads to the pool

property was nice best part was the spa treatment.

(drinks were amazing) we are looking forward to visiting again and using the spa services

the bar staff were amazing !

if you happen to go to the bar and get alex as a bartender, you just hit the jackpot - he’s great

the bar and restaurant are cute and lovely

than the constint doors slaming, the kids running down the hall late at night,or that the air condioning didnt work the place was

large ,clean,well appointed rooms. friendly staff - nice breakfast-

they offered local breakfast ideas when we asked for suggestions

and as if the kids don’t spend enough time in the water we got to use the hotel pool too which is tiny, but nice

i always love my breakfast , the pool and hot tub so close to many activities

the individual working the bar used tepid coffee for irish coffee drink and i had to go to my room to make my decaffeinated

the only flaw we found was the pool tile is dangerously slippery!

had a good time at the gym

pool very nice and loved fire pit

the pool wasn't open. ðŸ ? ??

gym small but pleasant and parking was good

would have preferred better breakfast options

very comfortable room and bed, quiet, clean, excellent breakfast.

breakfast was relatively simple but full of options

i will not be going back to this hotel when i have kids

i love using the gym

the gym was very outdated

lady who does the laundry for the facility is also very accommodating

the gym was closed

i was surprised not many guests used their gym and sauna

seems like the wifi is not free or hard to excess.

comfy beds, great wifi, proximity to the airport

slow wifi...i do not like needing to pay for higher speed wifi

didn t like that they lied about the free wifi

receptionist at check in didn t provide a basic information like breakfast time ot wifi password and answered questions as if he was punished to be working

he made sure we made it back to the hotel by providing assistance from there shuttle drivers

restaurant and bar service was amazing

free shuttle to lga. friendly staff and nice gym.

free shuttle to lga. nice gym and restaurant in hotel.

if i had to say something the shuttle driver was quite rude but it was 4

is a great hotel, comfortable rooms, nice breakfast, and a complimentary shuttle to the airport

no mini fridge or microwave, especially for the price or families that travel with kids it's tricky

clean hotel and clean room. shuttle was on time to take us to the airport.

the breakfast was wonderful

staff was great we were able to take the dog with a low pet fee and the free parking the breakfast was an added

bar & restaurant on lower level which was very

throw from the airport, there is a shuttle, but i was able to walk as well

the lobby, great bar and eating area

clean,convenient to lga with free shuttle service

the barman was excellent. beds comfortable and the gym clean and big enough

staff allowed a late check out

wifi not working through out my stay. complained till now.

noisy from traffic; no help getting access to wifi even though it was provided; no amenities ex coffee; dark

good wifi.

not comfortable for working, wifi not work properly, no one change towels

d to call front desk)

the room was a little small and there is no pool just a gym and a giant courtyard but who cares about a courtyard in the fall/winter time

i needed a late check out and the staff allowed me to do it despite the fact they were busy.

wish there was free breakfast, cups in gym area, and free parking.

gym facilities were not available.

large, well appointed gym

free parking. didn't see any bugs. affordable hotel in the bronx.

parking is a plus

free parking. walking distance to yankee stadium, easy check in and out, free coffee

was great except for the breakfast

bed & breakfast

ample parking, great location, close to metro-north, friendly staff, fitness room, pool

would have been helpful to have information in the room about pool hours, breakfast hours, local places to eat, etc

like home the kitchen, bathroom everything super spacious and this i love when traveling with kids comfort and space

i asked for early check in and they readily accommodated me

so i had to pay $40 for an early check in

breakfast could offer more seletion of items

proximity to the airport and free shuttle.

also, free airport shuttle for laguardia

the wifi worked very well, which was indispensable for getting some work done

exceptionally clean room wifi was excellent bed comfortable breakfast was very good

also, this time, for the first time, wifi wasn't

the wifi worked well, and the bathroom was in good working order

very comfortable hotel - good bed, quiet, good wifi, good staff, good parking

the spa bath jacuzzi was very relaxing!

jet spa wasn't working correctly

didn't like the fact that there its no refrigerator in the spa rooms

they don’t provide soap for the spa bath room at least something travel size for the customer

the towels was ruff for price of spa tub room should have better towels

renovation and furniture, excellent breakfast, friendly staff

breakfast perfect, good location, room clean.

we arrived early and were pleasantly greeted and allowed to early check in

the breakfast is always served hot. staff always greet you with a smile.

snacks available 24 hours, nice breakfast, very clean spacious rooms, helpful

continental breakfast was good, the breakfast room on the 12th floor had an excellent view

the breakfast was very limited

location breakfast can do much much better 6 out of 10

for breakfast having savory options could be nice

the use of amities like more enjoyable if they could build a pool, jacuzzi, sauna, gym, better breakfast, a chill room, for friends and family’s comfort and relaxation, laundry room, i look