no coffee, no wifi, and when we asked someone to look at our room they were angry with us and gave us just

the cherry on top is when i returned to my room around 10:30 that night i went to log onto the wifi only to find out i needed a password which was fine except the password wasn t posted

free wifi, cable tv, older basic worth the price paid

no wifi no breakfast no coffee no oven fridge was not working

there was one wooden chair at the desk for working, did not use the wifi this time

breakfast and location were both excellent !

the room was clean, great location, and the breakfast was amazing.

location spa breakfast view shower - great water pressure

great view. great location. great breakfast. great spa services.

breakfast included didn't have very many protein options

although there is a larger fridge in the common kitchen area, a small room fridge would be better

we had a 2 bedroom apartment, very spacious and comfortable with full equipped kitchen

the well stocked kitchen with eating utensils and fridge and dishwasher

kitchen was being remodeled and the hot breakrast has been suspended

design of room and lobby, comfortable beds, nice and complete kitchen, great staff, spectacular river view

friendly staff, hospitality kitchen

wonderful personal touches: delonghi espresso machine, mini bar options, macaroons as birthday gift

own vintage touches from 1970's movie posters, to 1950's armchairs or 1960's teak wall units and bar carts

we were there in a day when the kitchen is closed but i heard the food is wonderful

the room was very clean and the kitchen stuff in pantry was also very useful

clean, friendly and super helpful staff. big playground for kids and pool. will be back!

we enjoyed the in ground pool and playground

loved the heated pool and large deck with multiple furniture.

pool was heated and very clean the property was well maintained

there's no laundry inside the unit but there's a laundry room in a common area steps from the property

the fully stocked kitchen for guests to use was fantastic

price and pool

perhaps enjoy their complimentary breakfast at the same time

the spa tub was awesome

quiet. free parking. breakfast. comfy beds. no complaints. will return again and again.

within walking distance from super 8 hotel to high lite breakfast and lunch from 8 am to 4 pm

was ok but no closets and every-time we were asking for room service the breakfast room is under

sheets were clean but not soft, there was no counter area in the bathroom to do makeup, the light bar in the bathroom was off centre to the mirror

the pool was available for use and breakfast was brought to the room due to restrictions

amazing hotel. very good breakfast and good service. 10/10 - gym and pools

nice comfortable and clean room with breakfast also included.

the wifi was weak

no breakfast and wifi would disconnect every few seconds

us we had just had 2 glasses of wine and couldnt leave the resort to go grab food elsewhere), the wifi internet absolutely sucked

wifi in the room is slow and we wish that they have at least one smart tv in the room.

the wifi access was a great touch

and the pool was on the colder side

the breakfast, pool, staff and location.

like a ton of outlets and enough night stands for everyone, the closet, the book shelf, the kitchen with a big fridge

the people and the breakfast and the memories as we used to come here with our family yearly.

kitchen facility great

wifi

television had a nice large screen and free wifi was fast enough to stream netflix

wifi some times were not available and price on line was too much that it was kind of scam

i had no clue there was wifi

bit spotty)

the wifi wasn't that strong.. but it didn't ruin our time at all! still loved our stay.

wifi was very weak- it was annoying

bar and restaurant closed very early, poor wifi connection

the wifi in our room didn't work.

wifi was slow although is this something i really need to mention

the breakfast very good and the host most welcoming and friendly

was so welcoming and even gave us options for what time we would like to be served our homemade breakfast

they accepted early check in easily

spotlessly clean, comfy bed, good breakfast.

our hosts, the atmosphere, the breakfast, the comfortable bed, all good.

i had a choice of what breakfast to have prepared for me and the hostess even prepared it an hour before their official

great location, very close to the falls. clean, friendly and breakfast was great.

friendly hosts, delicious free breakfast and a short walk the the falls.

the rooms were clean and the breakfast was amazing and vegetarian friendly

beautiful rooms, comfortable beds, delicious breakfast

staff were very friendly, greeted us at the desk, in the hallway, breakfast - we felt very welcome

guessing it was because our room was over the laundry and pool

breakfast had decent options and was tasty

also, the gym isn’t the greatest

there are more choices for breakfast and the staff is very nice

friends and i are in love with the entire pool area (it's why we always book this hotel every year)

and sink were clogged, faucet knob hard to turn on , anything we asked from staff always no, no late check out , no breakfast, room is not updated , old,

we didn't have the kids i decided just to get one bed i was in a down graded room went right to the front desk and

the breakfast, the gym was closed.

gym

the wifi also did not work in our room and the technician said that the access point was offline near

the location is great and there is free parking and wifi

terrible wifi

wifi was awful, no wifi 99% of the time the first night we checked in.

in the room the wifi rarely worked

were able to walk to the attractions including the falls and casino

and for a last minute thing very affordable considering niagara falls was a 5 minute walk and the casino was maybe 10 minute walk

centrally located to the falls, casino and attractions.

i also enjoyed that it was located rather close to many restaurants and the casino and the falls

it was close to the casino we were going to.

we added the breakfast package while we were there which was the buffet at the pillar and post

the breakfast at pillars and host is amazing

our breakfast at the pilllar and post across the street was delicious

breakfast was delicious

we walked across the street to the pillar and post for our spa treatment

bed was too hard and wifi only worked sometimes.

wifi is terrible, while attempting to watch a 15 minute you tube video, lost connection 7 times

free parking, breakfast and wifi was all included which was great.

the problems we encountered were: - very weak wifi - the water in the shower was unpredictable

here any time i travel to niagara which is quite a bit has good pricing most times free parking wifi and breakfast also a

liked that it was so close to clifton hill and the water park was joined

loved the bunkbeds, hotel was quiet, and clean. kids loved the movie in the courtyard!!

the pool to be open later.

the watching my kids play cards with me and my kids love walking the “window bridge” to the water park and i had car problems and was embarrassed and worried and jordan was not only

the kids' movies were a nice touch

pool facilities were good

breakfast room is wayyyy too small and it gets over crowded quick

breakfast was disappointing

pool hours

location early check in

slow bar service on the terrace.

the bar smelt of disinfectant.

great staff, rooms clean, love the bar and restaurant

i am not sure if the zee’s bar is part of the hotel but overhearing the bar man bad mouthing our table did not go down very

would be nice to have a bar menu, different from dinner/ lunch, things to share, snack on. etc.

breakfast was okay but had all basic things to kick-start the day

are available to help you very close to niagara falls by feet around 15 minutes very cheap and breakfast

the breakfast was very nice

was no breakfast in the service, so we felt disappointed since we like to have it with the whole package

free breakfast was limited, and not the cleanest set up.

the lock from inside of the room, the steel bar that locks into the frame was missing

there was a microwave and little bar fridge, but i’d suggest checking the temperature because it froze some of our beer

that there is a bar across the street it's load, and you can hear it if you're a light sleeper

bar fridge had packing tape all crumpled and stuck all over it

bed had a horrible bar running down the side that dam near broke ur leg when ya hit it

wifi doesnt work

wifi was too slow the whole time and later in the day no hot water

trouble connecting to wifi. thanks

very dark room and wifi slow

oms near reception

free wifi

only the wifi was a bit slow

wifi, very clean, very close to clifton hill and management was very friendly and accommodating

wifi was strong and fast

room smelt faintly of smoke and wifi didn t work

wifi was a bit slow and we didn't have the greatest view from our room but it was raining the 1st

the wifi was very poor

wifi was terrible at room 172

wifi only had 2 bars so we couldn't use the internet.

poor wifi connection

wifi is fast, just the signal was not strong in every corner of the room

wifi didn t work at all

they explained the payment process, we're quick and efficient about it, provided the wifi information without being asked

ey were super clean but outdated) great effort by the

the bed was very comfortable and the a/c and wifi worked well

the location is very good, and the pool wasn't open yet, but it wasn't the purpose of our visit, so we can't judge

love location clean pool friendly staff

room was clean , air conditioner worked great and pool was nice and clean

the pool was very clean

only downside was that we didn't get to use the pool .

in so we didn t take advantage of these services for the three days we were there

cept the wifi) and paid 15 dollars a day for them

and you say you offer free wifi but you hide that fee in the

bed is not comfortable i didn t get wifi and tv service not good

location, wifi.

location, allowed early check in, accommodated our request for twin beds, downstairs sushi restaurant,

location, cozy hotel, staff gave me ear plugs and late check out when i asked

the location is perfect for visiting the falls casinos and everything around clifton hill

and fridge and coffee marker in the rooms, outdoor pool great for the kids, ice machine and laundry room

pool was

room was updated and clean, pool was neat(did not use it, but it would be good if we went back with our kids, small but looked

the pool was right outside our door and perfect size for the kids

desk gave curtecy call when we arrived which was nice also gave late check out

room smelt like a boys gym locker

it was clean staff was very helpful it have a gym only need better machines.

decent location. they did allow early check in on a snowy day. which was very welcome.

staff, we had an early check in which is a big deal for us, clean and comfortable property, location is close to

a laundry room in the hotel is a plus

easy walk to the falls. nice pool and gym.

hope provide breakfast.

location is in walking distance to the park, falls,casino and amazing restaurants parker who checked us in was extremely friendly and

heated towel rack, colored lights and the steam spa was awesome

i didn't use the kitchen but it looked well equipped

the size of the living space and rooms. the kitchen amenities.

clean , well stocked, with all kitchen supplies, all dishes, pots snd pans, they had oil, salt and pepper

nice quiet area, big room modern kitchen bathroom clean…

it is great if the reminder email explains what the cutlery and kitchen equipment are included

liked everything, especially the breakfast and the breakfast staff!

quiet. great breakfast. great staff, very helpful.

breakfast was really a continental breakfast

breakfast buffet was

the rooms and the breakfast included was very good. we also enjoyed the shuttle service.

warm pool & perfect location. great beds.

and my girls enjoyed the heated pool

the location is perfect; the pool access was a bonus.

the best part i think is the outdoor pool

the staff were also very accommodating with a late check out

very much recommended for family with kids

location is good, affordable, free parking onsite is available and continental breakfast.

clean quiet comfortable very friendly staff family friendly very affordable we got an early check in very easily

is nearby, good breakfast included, i recommend it, except there's no tv remote in the room

the breakfast was a bonus for my kids

with outstanding customer service , well maintained property, great location and nice amenities, pool/hot tub very nice

helpful sraff, the beautiful room with abalcony, the pool

sauna was locked and the speakers in the gym were not working and made an annoying buzzing sound

the smell of the pool in the lobby..... very off putting

pool was the perfect spot for relaxing before bed

lots of parking, strong wifi

free wifi was either poor or there was no connection at all, however we were able to connect to the wifi

we were unable to connect to wifi in our room. it seemed to be a problem specific to our room.

the wifi wasn t great and i ended up using a lot of personal data

room comfortable bed jacuzzi tub free wifi and a great continental breakfast with french pressed coffee excellent stay and the spa looks

music was a bit loud but it is a bar and it's expected.

the rooms are comfortable, the bed is a dream, the location can't be beat, and the restaurant/bar has a great selection of food and drink

the bar inside the inn is filled with locals that welcome any tourist into the establishment

the bar downstairs was really nice

the bar downstairs was very lively and it was definitely cool to just be able to walk upstairs from the

swimming pool was great we had a great time swimming ud83cudfca‍♀️ out door

clean, great location, close walk to the falls, casinos and bars.

the location was amazing, pool was clean, staff was excellent

beat the price and proximity to the casino, clifton hill, etc

staff is so polite and cooperative when we ask for early check in and close rooms

with family including kids

there is a small pool that kids and adults can enjoy from 9am to 11pm which we availed of

clean and spacious room late check out at 12 for

we walked to great restaurants each night and it's not a bad walk to the falls and the casino as well

the pool was a nice bonus, the kids had a blast

we could n9t use the pool. when they said there was a pool

no pool

the pool was out of order - staff explained why so it was not an issue.

staff were exceptionally friendly and able to accommodate early check in

outdoor pool

the pool the attached restaurants the coffee machine free parking a decent free wifi beds and sheets are wonderful and comfy

wifi in my room

though wifi was there and connected, but it was not proper connectivity and was not secure.

our wifi in our room was weak. first time i experienced this at the hotel

had a slight issue with the wifi but they did their best to fix it.

the smell of cleaning supplies and having hotel laundry stinking up the area didn't help either

went here a year ago with my mom and my sister and went again this year with my husband and kids

i was expecting a pool at the hotel, and the gym could use free weights.

the location and the breakfast

the breakfast in mornings were also helpful with having kids

early check in allowed by staff

clean with a good location. laundry onsite to be able to wash clothes.

breakfast was great and some time in the pool with family.

by the way, there is extended seating area in the back ( in front of the gym ) in the lobby, there are coffee, hot drinks with some flavor syrups that you can add

my kids love the pool

pool chlorine was to strong for whats nessasary

there was gum in the warm towels from the laundry :( my toilet leaked around the base onto the floor

pool and close to everything

it’s our second time and we actually went to the pool and gym (facilities were great)

gym needs improvement

coffee and water available all the time, exceptional location and a delicious breakfast

breakfast was great

jessica is a wonderful hostess and the eggs benedict for breakfast is a favorite

the beds were comfortable, the room was spotless, hostess was friendly, breakfast was delicious

the breakfast was great

wifi reception/speed was not the best on the upper floor (24th floor) we stayed on but was better (-)smoking in front of the main entrance. wifi was not consistent. (+) wifi worked well (+) had a problem with getting wifi but it was resolved by staff on both occasions (+)staff restaurant inside the hotel hot tub friendly staff**** prices shuttle access to wifi/ (-)wished the wifi worked better all over. (+) the rooms were quite big & the wifi was superb (-)wifi didn't work for almost all the time i stayed there (for android phones) (+)free wifi was much appreciated (-)to re-log into wifi several times often during the same day but it was still nice to have (-)bad wifi, noisy room

children, adult swim time was great, even though people still tried to bring their kids in the pool

used early check in

we enjoyed the pool with our 9 year old son

they gave us an early check in without extra charge & gave us what we asked for in a room

the restaurant and bar offered great food and drinks at an affordable rate

the staff is great and they allow dogs. the bar manager is awesome!!

only major thing was the water in the kitchenet didn't work along with the fridge

didn’t like the parking. also didn’t have creamer for coffee even tho you have a kitchen.

they had young kids and they would let them play in the hall or swing and open and close the door

experience,freindly,helpful people,clean rooms,soft beds,saltwater pool, and great breakfast (best eggs ever) will definitely return

staff upgraded our room since it was honeymoon clean pool was nice and warm they had a gym breakfast was

beds very comfortable and the gym had one of every type of apparatus plus weights

clean, staff, location and breakfast

had a small gym which was nice

the wifi was very poor only in the lobby was a better reception.

wifi seemed very capable

they have free guest wifi, smart tv in each room, and an attentive and prompt front desk and room service when we needed

friendly staff and free wifi

wifi not the best. kept losing service on phones.

frigde, microwave and laundry area these are main necessities in a place where you really need to stay for days specially

the swimming pool was cold, and the hot bath-tap was giving bubbles.

my kids loved the pool

when i went to pool the kids came got in hot tub and stare at us

complimentary continental breakfast set us up for the day

pool is very small for a hotel

clean rooms, free breakfast, pool, weigh room, excellent staff management

the distance from niagara falls and casino is 10 minute car ride, no walking distance

the room was very clean and the pool was relaxing

staff even moved his vehicle so i could easily park my truck and trailer, very accomodating

i thought there would be eggs and bacon cause that is all my kids eat

laundry services and we really needed them

laundry services: i think, this was just kept for the name sack

breakfast so so

close to places to go to with the kids

location, room and breakfast

the gym was great for walking to get steps in when it was pouring outside

close enough to everything, but far enough to be quiet. jacuzzi and pool. view was great

reno’s were nice, gym was perfect for us. nice breakfast selection

no gym

the gym they have is not much a bike a treadmill and eliptical and would be great that they even offer

was pretty bummed out to find out the pool and the nice part of the hotel was closed off and we had to stay in a not so nice area

the pool and the gym offers in the posting were not working the room was smelly (maybe humidity from the pool) and

beautiful updated rooms and the breakfast was a bonus!! thank you ❤️

breakfast could have been better but no complaints as it was included

the room had a spa bath, and of course, we went full bubble bath mode

location, free parking, pool, and affordability.

spa tub was amazing after all that walking

always very friendly, walking to the falls is 15 minutes, it is a pet-friendly place, they have a pool and the accommodation has a good price, i recommend it and we will surely return

the motor on the bath spa is old. took a short while for the jets to start

staff very kind and allowed an early check in

ideal for actually doing stuff in niagara falls without staying in a casino mall

i would stay here again if i wanted to be able to walk to both clifton hill area and casino/olg area during the same visit

a 10 minute walk from clifton hill and a 10 minute walk from niagara casino

walking distance to attractions and new casino

small swimming pool and gym are also present in the building

breakfast was ok. not the greatest.

swimming pool too small.

we used the indoor pool too

staff was so friendly - rooms big and a good breakfast

room was large and clean, breakfast was good and the hotel was nice and clean

the only thing you need to know is that breakfast ends at 9am. which didn't bother me though

good breakfast & value for the money

room and good beds, walking distance to the falls, respectable contimental breakfast, free parking

the staff was friendly and the breakfast was very good

arguing couples, young kids running up and down the

the hotel's food was delicious, and the bar served delightful beers

the casino is not far from there either

wish the restaurant and bar had been open inside the hotel

casino, coffee shops, anchor inn, the falls are all walking distance

the property was clean and close to casino.

spacious room and did allow late check out

are quite large and spacious, which make them ultra comfortable and there's a multi functional bar / restaurant which also serves starbucks coffee quite convenient for the weary traveller

close to the state park and casino

there was a restaurant and bar included the staff was so nice and helpful the room was perfect and the stay was just over all

the tv was not working and wrong wifi password shared first.

poor wifi

& squeaky when moving around but good for the price point extra towels needed for jacuzzi tub, wifi password not provided

wifi is too slow.

and wifi was sketchy worked one minute then stopped

breakfast was a nice bonus. our room was great and at a convenient location

breakfast with few fruits

since this is spring break of course there wrre a lot of families w kids

the firework show from the casino across the road made this hotel the best place to be during the july 4th

adherence to state and cdc guidelines as they pertain to covid 19), the amenities- breakfast, fitness center, pool and location ( within walking or short ride distance) to major

yes the only ice machine was on the 1st floor and no gym

should be a shuttle there is none

breakfast bar was just ok for me

kids were annoying in the halls but you cant fix that.

two kids liked to watch tv

staff, rooms and pool all excellent

big room, lovely swimming pool, friendly host!

swimming pool times

the pool was very inviting

staff was very friendly, the rooms very quiet, beds comfortable, nice pool and a short walk to the falls and other sites

excellent breakfast included, choosing from their full and delicious regular menu, free wifi, and free parking

wifi was terrible. probably not the fault of the inn.

reception and personnel. not nice accommodation experience! very poor wifi!

fantastic made to order fine dine breakfast

t the buffet stuff)

gym

vending machines or ice machine in the floors, and no soap for laundry machines

room, clean, has everything you need, “delicious breakfasts, a gym, parking, coffee maker in the room, and an iron with an ironing board

huge rooms, comfortable beds and pillows, friendly staff, great location, good gym

the guest laundry room, clean and free for guest (don't abuse it now people)

walking distance to all attractions (clifton hill and casinos) etc as for the fair price by location

no amenities here when not in pool season, but that’s all we needed

but if you go to the casinos or out to party a clean and solid option

no elevator and family suites on second floor. pool would have been nice, but not a dealbreaker.

has a small outdoor pool which i didnt expect

my kids love the pool and the breakfast

not about what i didn't like it's just a lot of kids running around parents not controlling their kids banging and running and jumping but front

parking lot crammed and small, oranges were soft and unedible, no gym, food and drinks way too

i like the fact there is a pool and a laundry room available to all guests

great location clean and free breakfast. could not ask for more

good place to stay for cheap at the falls. the free wifi was great!

wifi was not connected to our phones, there was some problem with the wifi and there was no exhaust

no wifi

it while not inside) vpn over the offered wifi wasn't possible

wifi didnt work in the room & also really small tv screen

wifi

the free wifi was spotty at best

the wifi was very hit and miss.

good place, breakfast, parking and wifi

pool did not looked clean, the edges need to clean, water was not clear

probably the cleanest pool i have ever seen

the staff were very friendly and helpful. we loved the swimming pool it was very nice.

staff was amazing! room was clean. enjoyed the pool.

pool was great, kids enjoyed a lot.

affordable, and within my budget, and close to shopping areas, and like a 10-minute drive to the casino

we had drinks at the bar and breakfast in the dining room

beautiful room and very comfortable. the bar is very charming with a lovely patio and verandah.

was not aware there was coffee served in the bar area daily until the morning we checked out

plate in the bar with a glass (or more) of wine is excellent for two

the bar downstairs.

having to get out of the jacuzzi in order to start the jets. swimming pool was unavailable.

plus it came with a complimentary breakfast which was nice

the pool had no water in it. the wi if didn't work and the outlet by the bed didn't work.

the pool use would have been nice and a more up to date tv as i was stuck with an old

need to pay for parking. continental breakfast is not that great!

minute drive to niagara falls and i believe they provide free shuttle service to the falls and casinos in the area as well

the casino is less than 10min away as well

pool and spacious rooms at low price.

we have been going here for about 3 year.nice poolside rooms. will come back again

price, close to niagara falls, clean rooms and pool

got to get up to early for the coffee and do-nuts, rooms very clean an comfortable nice pool

pool very clean

the pool looked clean

pool is visible from the road and people walking by

bugs have to be expected in an outdoor pool, they should invest in a pool cover to limit them

they allowed an early check in

the spa jacuzzi tub

rooms with a nice spa close to casino

price was excellent and kids enjoyed the pool and

was very large and had a lovely view of the downtown area (clifton hill, casino)

was up to date and had great facilities on site like swimming pool , gym and even laundry room

gym small but many in the area to go instead

pool was a little small but still nice

the wifi works perfectly

internet and wifi problems

wifi was difficult to connect to and confusing so i was not able to use the wifi, even though it

we had problems connecting to the free wifi.

and the added bonus of having an ethernet connection because i did not need to be dropped off in wifi for a

there s a charge for parking your car in the lot. the free wifi is horrible.

the wifi was working but not with high speed, in the end we were going for relaxation, not browsing

the price you should get better wifi connection without having to pay extra

staff is relly nice and helper good wifi

said free wifi, but the wifi was very bad

was great and the staff was able to accommodate us with early check in (20$ extra fee)

the kids loved the arcade

comfy bed. spa tub,. good value. balcony.

a good 12 min walk to casino

gym had 4 pieces of equipment, only 1 worked

location, value, close enough to fallsview casino and clifton hill to walk both directions.

they should have better signs to the pool area

they can remove the spa and jacuzzi tub. it took up space and kind of weird.

nothing considering they are running with covid rules. (no bar or restaurant)

the staff was super friendly the rooms were awesome and the pool area and patio was beautiful

delicious breakfast, clean and modern gym. every worker was courteous, friendly, and helpful.

but they should know in advance that if we are 2 adults and 2 kids, we must need more towels, soap, shampoo, toilet paper, than if you're alone

possibly the pool. i think it was closed but not too sure as we didn't try to use it

the room was big enough for us (family with 2 small kids)

the pool was roped

the hotel needs some general renovation. the pool was closed.

everything we needed was in the kitchen

full kitchen, buffet breakfast - cinnabon is a highlight, indoor pool, gym and laundry room

did not even look at pool so cannot judge

the suite was well laid out and the kitchen had everything we needed

clean pool and gym facilities 3